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Ekart Logistics Complaints & Reviews

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Updated: Aug 20, 2026
Complaints 5545
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229
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 13

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Y
Yaswa944
from Mumbai, Maharashtra
Apr 20, 2022
Jul 30, 2024
This thread was updated on Jul 30, 2024
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Not delivering and cancelling my order

I ordered a onBank Supreme Books Pack 2020-21 (English Edition) (Paperback, Adda247 Publications), TGK Flip Cover for Realme Pad 10.4 inch Tablet on 14 april 2022 through prepaid method.on flipkart.

It showed expected delivery date as 20 april 2022.. But my product has reached Nellore(nearest) Hub on 16 april 2022 itself, but still they postponed my order to 20 april 2022 saying my order is out of delivery area (Pincode- Address...
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A
Anu Rajasekharan
from Dandeli, Karnataka
Apr 20, 2022
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Dandeli Delivery Service refusing to pick up a return order

Address: Dandeli, Uttara Kannada, Karnataka- 581325

The Dandeli Delivery Service is refusing to pick up a return order. This is happened for the second time. They are giving unnessary reasons saying that we have decided to keep the product. They haven't even attempted to call. Directly they have sent a message informing pick up request has cancelled. This Service is not reliable at all....
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R
Raju Devasani
from Hyderabad, Telangana
Apr 9, 2022
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Not delivering & closed - ecil hub

Address: ECIL - EKART HUB

We're facing issues from ekart - ecil hub from months ..
It's been 5 times our order didn't deliver
We have to cancel order .. they don't even have contact number
Ekart ecil hub is closed whenever we tried to visit ..
If you can't deliver just shutdown services in that area .....
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J
Jaagruk indian
Apr 5, 2022
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Resolved

Not picking up my return product

I have bought a product from Flipkart
As soon as I recieved it, I feel quality issues with the product .
I immediately placed return request on the same day.
On the pickup day the delivery executive himself cancel my return request without my consent.
This happened to me 3 times till date with same product.
Kindly help....
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8 other people found this review helpful
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K
Ked NIMBALKAR
Apr 4, 2022
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Update number for OTP or accept my identity proof for delivery

Hi Myself Shrikant D Nimbalkar.
All the following tracking number parcel are addressed to my living place and same is printed on aadhar card. My family have ordered this items with their different mobile numbers and I am not able to retrieve all the OTP at the same time. I kindly request you to update my number for otp [protected] or I can give me Aadhar card as a confirmation and identity proof for delivery. I kindly request you to...
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M
Mobasshir Sohail
Feb 17, 2022
Jul 4, 2025
This thread was updated on Jul 4, 2025
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Regarding failed delivery, not attending calls

Dear sir/ma'am,
this is mobasshir Sohail
i have booked an order from flipkart with order id OD[protected],
and ekart logistics took my courier for delivery but from last 4 days it has been showing that order is out for delivery and not yet delivered and end of the day it is showing failed delivery.
your ekart delivery agent is not picking up my calls neither call back several times.
here is the...
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R
roshanc
Dec 15, 2021
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Delivery area (Pincode-address mismatch)

Flipkart — Delivery area (Pincode-address mismatch)
R
roshanc
from WANI, Maharashtra
Dec 15, 2021
Mark as Resolved
Order ID: OD[protected]

Im Roshan Chikram
Complaints regarding my order
Dec 5, 2021
I ordered a POCO C31 (Royal Blue, 32 GB) on Nov 30 2021 through flipkart. When i was tracking it, i found that it showed the status out of delivery area (Pincode-address...
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N
nitya_01
from Kannur, Kerala
Dec 3, 2021
Resolved
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Product not delivered but received message as delivered

Address: Ekart, Thalasseri

I have placed an order with Myntra on 23rd November 2021. I received the tracking number MYNP[protected].
On 02. 12.2021 I received a message from VK- EKARTL saying your product is out for delivery.
After 12.30 pm I started receiving messages saying, We tried to reach you but couldn't reach your number. They have provided a phone number along with 3 digit pin number to contact their delivery agent.
As soon as I saw the...
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M
Musical Life
Nov 21, 2021
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Dummy mobile sent Instead of real mobile

I have Ordered OPPO Reno6 Pro 5G (Aurora, 256 GB) on 19th Nov and received A dummy set instead of real phone. What kind of rubbish services they r providing to customers and how their sellers evn can think to forge customers like this. Really pathetic and worst experience evr from such known brand. Do Take action against these cheaters so atleast these scamster can't dare to cheat anyone and anywhere

Xonight E commerce seller...
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8
8639961746
Nov 11, 2021
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Ekart Logistics Item Not Yet delivered (but Arrived at your Nearest Hub)

Address: kompalli

I have ordered a Mobile from Flipkart on 03/11/2021.
From Bangalore it moved very fast till 05/11/2021 it came to Hyderabad and Arrived at my Nearest Hub and Expected delivery date also given on Sunday 07 November 2021 - 11:59 PM before.
But today is 11/11/2021 - still item is not delivered and in online EKart logistics shows Arrived at your Nearest Hub(Hyderabad Dispatched to PKCorporateKomapllyODH_HYD) .

When...
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R
RajTilak Dewangan
Nov 6, 2021
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My pin code is not active for pickup

Address: house 95 dewangan mohalla pendrawan Bilaigarh blodabazar Chattisgarh

I am facing problem while pickup my order
Please active for pickup my pin code
My pin code is 493559...
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M
Mkbably43
from Santaldih, West Bengal
Oct 18, 2021
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My product rejected by marked rto: raghunathpur

RESPECTED SIR,
WITH DUE RESPECT, THIS IS TO INFORM YOU THAT MY PRODUCT AUTOMATIC REJECT BY Marked RTO: RAGHUNATHPUR WITHOUT MY ANY INFORM.
So, I request you please take necessary steps for it....
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R
Rohan21s3
Oct 15, 2021
Resolved
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Product Stuck on "Out of delivery "Unsuccessful/Undelivered for 5 days",

I ordered a Product on 7th Of October, It reached nearest Hub on 9th, On 11th Delivery person, assured me that he is going to deliver the product that day itself, after not receiving the delivery I called him around 8:20 Pm and the Delivery person told me his car broke down and can't deliver the product asked him to deliver on 12 at the earliest, he again assured me.

On 12th I HAVE not received any call from Ekart neither...
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_kapil_singhal
Oct 12, 2021
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Delivery boy not picking up call. Please said to deliver boy to pickup up my call

Hello
My name Kapil .
I ordered a mobile phone on 6th Oct 2021.
I have a problem with delivery boy that is he is not up my call. The delivery boy not picking up my call I tried many time. I have an urgent work so I tried many time but at present time he is not picking call . And the delivery date of my order is today (12th October) please solve my problem and said to delivery boy for picking up my call
Please...
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D
Dhruvb6384
from Solan, Himachal Pradesh
Oct 11, 2021
Resolved
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Resolved

Product Stuck on Dispatched for the past 3 days.

For the past 3 days my order FMPP[protected] from flipkart has been dispatched from Ludhiana to Sundernagar and there has been no update since then. 11th was the expected delivery date and it still hasn't reached the place. I want and update on it ASAP. I have attached the photo with this mail. I want a response on it ASAP....
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G
Gtmm
Oct 9, 2021
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Ekart logistics khopoli is not doing pickup of my Flipkart Seller shipments and marking false pickup reattempts

Ekart logistics khopoli is not doing pickup of my Flipkart Seller shipments and marking false pickup reattempts

Please refer below order ids of customer
Order ids OD[protected]
OD[protected]...
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S
sumitjswl11
from Madhepura, Bihar
Oct 7, 2021
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Tracking ID not working

After buying a product on flipkart they gave me ekart tracking ID to track my product but the tracking ID is not working.

Tracking ID: FMPN[protected]...
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16 other people found this review helpful
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E
ertugal
Sep 6, 2021
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Misbehaving office incharge (daltonganj 822101, palamau, jharkhand )

Address: 822101, daltonganj, near petrol pum, barya chowck, daltonganj, palamau, jharkhand.

Hi i am a seller

i have scheduled a pickup up for delivery of shipment by ekart with help of shiprocket panel . Which awb no
srtc[protected].

Which is not picked up by ekart. So i visited ekart office
asked office incharge nawab ( whose mobile no [protected])

why my shipment is not picked up by ekart, he started shouting on me, misbehaving with me, after all forgive his behaviour...
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S
sagar2911
Aug 29, 2021
Oct 16, 2023
This thread was updated on Oct 16, 2023
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Not able to track order

Address: Karunagappally, Kollam

I've ordered an item from Flipkart on 21/08/2021 and it showed the last update on 23/08/2021. After that there is no update regarding the shipment. I tried to track it through the ekart website but it is showing that there is some issue with the tracking ID. I've contacted the Flipkart customer care and they told it is due to some technical issue from ekart. Kindly look into the matter and provide a solution to it.
Tracking ID: FMPP[protected]br...
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A
Abhishek Shaji
Aug 28, 2021
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The product is being returning from my nearest hub to Main hub and coming back to nearest hub and then repeating same

Address: kuttiyadi,kozhikode,kerala

Hey
i ordered a product from flipkart ( Tracking ID:FMPP[protected]) on 7th august 2021.it was shipped on 9th aug and reached nearest hub KUTTIYADY (KYI)on 14th aug.After that i got a message that they cant order item that day and they will try to deliver it in 3 days.then after some time I again tracked it and realised that it was been send back to bengaluru.i contacted flipkart customer care and they told me to wwait for 3 more days.they...
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