Ekart Logistics Complaints & Reviews

To: [Consumer Court Email Address]

Dear Sir/Madam,

I am writing to lodge a formal complaint against Flipkart regarding the non-delivery of my order with shipment number FMPC[protected].

On 28/06/2024, I placed an order through Flipkart, and the delivery was scheduled for today, 01/07/2024. I received a call from the delivery boy while I was on another call. Immediately after, I returned the call multiple times, but he did not answer. Subsequently, he started rejecting my calls.

I have made numerous attempts to contact the delivery boy at the number provided by Flipkart ([protected]) without success. It appears that he is deliberately avoiding delivering the package today, which is crucial for me.

Despite my repeated efforts to reach out to Flipkart customer support and the delivery boy, my issue remains unresolved. This negligence and unprofessional behavior have caused me significant inconvenience and distress.

I request the consumer court to intervene in this matter and ensure that Flipkart fulfills its obligation by delivering my order promptly. I also seek appropriate action against the delivery personnel and compensation for the inconvenience caused.

Thank you for your attention to this matter.

Sincerely,

[Kiran Mathew
Cheeran house, West mangad po
[protected]
email: [protected]@gmail.com

Nbil Lucknow
Attachments
12:22 PM (3 hours ago)
to cs, cs

Dear sir,
I am received a consignment no id TRS[protected] dated 15-feb 2024. This is deliver to my home by your team members in night time @ 7.51 pm Rs 722.00. this is not our order and next day morning I am return the same packet to your office by hand. still I am not received the refund from your office. I am contiview visit in your office to many times in lucknow. but every time given me false commitment to us more than four months. (Manager shivam tiwari/ kritika madam) I am requested to refund my amount within one week after this mail otherwise I am take a legal action against your company,

This is Dhiraj Pralhad Ravandale
Regarding my order on myntra and delivery by ekart

Tracking id MYSP[protected]

I have been facing issue with the delivery of the order as wish master denied to deliver at door step and asking to pickup the parcel from far location I have already raised a complaint today also he called m from another number asked to give 50rs extra for door step delivery or he will cancel it by next day please look into the matter as its the main issue while ordering because of that many people are switched to another platforms this behavior of delivery person is not tolerate able.

Order rejected without my knowledge and I’ve already sent location to eKart on WhatsApp on the same day they asked for it

Terrible experience

Either reimburse me in full or fulfill the order ASAP

Tracking ID:
PAXP[protected]

FMPP[protected] this is my order I'd
Even I provides full address details delivery boy not coming to my address for delivery.he call and tell me to come far 1-2 km to take my parcel and when I go there and asked why don't you come to my address he misbehaved me and didn't gave my parcel and told me to not order anything, if I order anything he will not deliver this...

I am writing to formally lodge a complaint against Ekart Logistics regarding their consistently poor delivery service over the past year. Despite placing numerous orders through Flipkart, Ekart Logistics has repeatedly failed to deliver on time, sometimes not attempting delivery at all and falsely updating their system to indicate my unavailability. This has caused significant inconvenience and frustration.

Moreover, Ekart Logistics has made it exceptionally difficult to locate their contact details. They have omitted any such information on their website, and the few contact numbers I managed to find were out of service.

This pattern of negligence and lack of accountability is unacceptable and reflects poorly on Ekart Logistics' commitment to customer satisfaction. I urge immediate attention to this matter and expect prompt resolution of these issues.

I am prepared to escalate this complaint further if necessary to ensure that these ongoing issues are addressed and prevented from recurring in the future

I ordered an item from individual seller via ekart logistics, I was tracking the shipment multiple times daily, but today suddenly they cancel my order and shows RTO : order_rejected, they haven't even called or noticed me, I have paid 17000 to the seller already and the shipment is don't know where, now it won't reach to me and I am confused what to do with this....

11.06.2024;
my name is shubha R
i order one dress but its coming wrong item delivery person receive amount and presell also
tracking id srtc[protected]
call no [protected]
now any one is not response my complaint
and give refund my amount

I ordered a product from flipkart and I saw on the delivery tracking it reached the nearest hub but then it was rescheduled for 2 days later.

while placing the order it was under "Express delivery" and it was showing that it would be delivered the next day but I am still waiting and it's not getting delivered...

here is the tracking ID
FMPC[protected]

My parcel has been lying in the courier office for many days. but why has it not been delivered to me yet. I want to go from this address. Please get it delivered this morning itself or return it so that I can get my money back.
Thanks

Have ordered a watch from Tata cliq..I didn't liked the watch due to that I have returned the original product..EKART Was the returning pater to return to the merchant..

After delivery boy checking the product I have shared the OTP to him..here the delivery person changed the original product I returned to a dummy watch it is not under the condition as well..

I am fighting with tata cliq team from the last one..after that one of CS management team has mentioned that merchant received wrong product that I have returned original product but merchant received wrong product so in between only delivery person has option to change the product...

I have returned on last month may 10th with my register mobile number
[protected]

Please take a serious action on that delivery person because of this kind of cheap tricks with the customer..

I fully gor frustrated from last one month between those services..please help on this..

Product was delivered on 8th june 2024. when i check the product it was different from the product which has been shown to me. and the product was used. i want my amount refund.
tracking ID TPXC[protected]

Suresh

My order picked up but the courier boy but status not updated yet to portal. He told he will update the status that at the courier place only by taking the photos later. He picked the item from me. Done a fraud, now I won't get my refund and also atleast the satisfied product is also was not with me. To report this problem of pick up on Flipkart. Flipkart had the worst customer support. No proper support was provided to the customer on the App. And also when the item was returned and no return courier tracking I'd of return item is not is shared to customer side

Ekart has not delivered my product when they were out for delivery they didn't picked up my call neither did they contacted me it's really frustrating there's no customer care or anything too. Please sort this out ekart

Tracking I'd- SRTP[protected]

Shoe rack ordered of rs999 was delivered today and it was damaged and not as shown on Instagram advertisement

I have ordered from flipkart but it doesn't reach me... Ekart guy said he placed my order but I didn't found it yet it has been more than 3 days. I have visited there office multiple time but doesn't found any

I want to cancel my order of Adivasi hair oil of order no: OIPC[protected]. Please do it immediately...

Call me [protected]
OIPC[protected] this is tracking I'd my order today comes delivery boy my home and taken money and kids toys given my home and my actual order cancelled and higher amount taken my home now this times not received call this area zone mudka ekart logistics hub tomorrow I will go this office and I have cctv video

Dear Paytm & Ekart Team,

I hope this message finds you well. I am writing to inquire about the status of a delivery that was expected but has not yet been received.

Details of the expected delivery are as follows:

Paytm Order I'd : [protected]
Tracking Number:PTMP[protected]
Expected Delivery Date: 5 May 2024

To the best of my knowledge, the package has not arrived at the designated address. I kindly request your assistance in investigating the whereabouts of this shipment and providing an update on its status.

If there are any issues or delays with the delivery, please let me know so that we can work together to resolve them promptly. Your prompt attention to this matter would be greatly appreciated.

Please advise on the next steps to take or any additional information you require from my end to facilitate the tracking and delivery of this package.

Thank you for your attention to this matter. I look forward to your prompt response.

Warm regards,

Divyanshu
[protected]