Ekart Logistics Complaints & Reviews

Hi I am Prashant, my order ID is OD[protected] and second order ID is OD[protected], I have ordered grocery products from Flipkart but the delivery boy refused to deliver the product even doorstep delivery is available at my location and he cancelled my order without my consent for inappropriate reason so I called flipkart costumer support but they told me to order again and I did the same but the next time he again refused...

I have received my order...And when i opened the packet i found the wrong Product inside it... I was trying to call but there was no response... Plz collect the packet and return this product.
I complain your Website And your Mobile Number for cybercrime.govt.in

Today, I got a delivery from Ekart logistics of Rs.709 which I had not ordered. It was a cash on delivery product from www.parcelx.in with the tracking Id - IOIC[protected]. I mistakenly accepted the fraud parcel and had to pay the amount via Gpay. Please find attached the payment receipt and delivery update message snip from Ekart.
(Recently I had ordered an item from flipkart worth Rs.709. Hence, I thought this was the item ordered by me. After unboxing the package I realised that this is a fraud parcel pretending to be the item ordered by me from Flipkart.)
I tried reaching Ekart logistics using the contact number and email address available in the internet. However, nothing seems to be valid.
I would request to return the parcel and refund my amount asap.

Respected sir,

I am Neelam Tripathi from Delhi . An courier from Lucknow was booked on 17th of march 2024 it was earlier showing that the courier was deliver to me on 21 March but the last update was dispatched to gurgaon on 21 March Thursday.
I am waiting for the courier since 6-7 days but not getting it .Please see on this matter and resolve the issue and deliver it to me as soon as possible.

Tracking I'd : BGSP[protected]
Neelam Tripathi

Thanks & Regards

My traking id SRTP[protected] has been stuck in one place from 4 days i need them urgently

Due to some reason I couldn’t take delivery of two orders and asked the delivery guy to cancel it before he comes at my place. This guy shouted at me very badly saying that why u give orders then cancelling it, I hv much load to carry, it is hot outside.. i[censored] don’t hv money why u ordering it bla bla …
It is not about money at present I’m not at home so I can’t accept it. I thought of reordering it by next week. It is very simple and this guy didn’t come to my place I called him and told to cancel just for him to avoid travelling this much . But see his attitude, it is very bad, how many customers accept their orders on time ? If not he will definitely have to come the next day for delivery right ? As a delivery boy isn’t it his duty ? If it is hot outside what we can do about it ? Thts why I called him n informed not to travel this much pls cancel it . Is this the response me as a customer I should get? I told him next time don’t deliver my order send someone else. For that he said no one is available for u to do the order. Very bad behaviour and disappointing pls change this guy for my next order.

Product with tracking id FMPP[protected] was supposed to be delivered by 13th of March 2024 but it's not delivered yet and the wishmaster has updated the tracking status as delivered by himself without informing me. Please help.

A sales person name Surinder Pal, Mob[protected] and company No.[protected] delivered me a damaged and old one plus neckband on 4th February. Order ID -OD[protected]. When I inform him about product they said, it may be changed from store, I will replace it for you, when any new order will be placed for you area (Lambra, Jalandhar - 144026). But 10 days later they told me this is Flipkart store fault. And they can't help.
Later, other sales person of e kart told me, Surinder pal self doing this kind of replacement and stolen of product many time.
If, possible than take a serious action against this kind of people who use brand name of Ekart and Flipkart.

Chandra Kishor
[protected]
Lambra
Jalandhar - 144026

I returned my parcel from Myntra on
11 03 24. As my product is not eligible for returning. So I decided to get it back.
But it's been a week, I haven't get any call regarding my parcel. So please return my product( parcel)

I want to Infrom You that My Tracking number is STOC[protected].
And I cancelled the order already but the Delivery person Keep coming to My house and Behaved rudely to everyone.
This is Not acceptable to me.
Kindly stop it Immediately.

Dear Customer Service,

I am writing to express my extreme dissatisfaction with the service provided by your delivery personnel regarding my order with tracking ID "MYEC[protected]." According to the tracking information, the product was scheduled out for delivery on March 15, 2024. However, when the delivery boy contacted me, I was unavailable at my address. Instead of making arrangements for a convenient delivery time, the...

I ordered a Product on 12th Of March 2024, It reached nearest Hub on 14th, On 14th Delivery person, assured me that he is going to deliver the product that day itself, after not receiving the delivery I called him around 8:20 Pm and the Delivery person told me he would not deliver my order, he told another delivery guy will deliver my order next day, on next day again its showing out for delivery on 2:45 PM and it will Arriving before 11 pm, i waited and again i call to another delivery person, and he was starting abusing me without any reason, i was just asking when my product will be delivered. please help me.. EKART LOGISTICS TRACKING ID - FMPP[protected]
FLIPKART ORDER ID - OD[protected].

Last 7 days i face problem of return parcel but your wishmaster didnt repond ...

ekart logistics
FMPP[protected]

thanks regards
palimkar
[protected]

I ordered a shirt and received two pairs of jeans pants which I didn't order.
the incident took place on 13/03/2023
I tried to call the customer care number but nobody received the call and I tried contacting the delivery boy but he also didn't pick up the call.
I want to request you to refund my money as take away the parcel....

HI..SIR i am ordered crystal protable smart projector 27th feb 2024 delivery date 3rd march sunday -ekart logistic i am pay cod method 1500rs delivery excutive iam open the percil dummy west useless item in the percil ekart id STOC[protected] march4th status
Tracking ID:
STOC[protected]
Merchant: SHIFTO
Received by: RODDA RAJU Unsuccessful Undelivered. (Rescheduled to:[protected]
march5th
Tracking ID:
STOC[protected]
Merchant: SHIFTO
Received by: RODDA RAJU
Expected on: Tuesday 05 March 2024,
10:29 AM
Status: Out For Delivery
Expected delivery on
Tuesday 05 March 2024 - 10:29 AM
Shipment Details Received Arrived at your Nearest Hub Out for Delivery Delivered
prasentstatus marked rto order rejected:
ekartlogstic excutive not respond plshelp me sir

Dear [Customer Service],

I am writing to express my dissatisfaction with the recent experience I had with your company regarding the non-delivery of my order. On [date], I placed an order for [product/service] with order number [order number]. Despite the promised delivery date passing, I have yet to receive my order.

I have made several attempts to contact your customer service department through phone calls and emails, but unfortunately, I have not received any response or assistance regarding the status of my order. This lack of communication and failure to deliver the purchased item is extremely disappointing and frustrating.

As a loyal customer, I expect prompt and reliable service, which unfortunately has not been provided in this instance. I would appreciate it if you could urgently investigate the matter and provide me with a satisfactory resolution, whether that be delivering the order promptly or issuing a refund.

I hope to receive a swift response and resolution to this matter to restore my confidence in your company's service.

Sincerely,
[CHUDASAMA PRIYANK]

I have purchased smarat watch nd I reseved another product plz resolve my problem ekart...

Respected sir, with due respect my parcel with FMPP[protected] has not been delivered yet but In the Flipkart app it is shown that my parcel is delivered. Please resolve this issue as soon as possible.

Date: 6 March 2024
Order No: FMPP[protected]

WE have ordered a product through Flipkart which has been deliveved via EKART with AWB no: FMPP[protected], where teh delivery agent physically adn verbal misbhaved with our lady staff.

Yesterday I received my 2 parcel from Flipkart & shopsy. Order amount 582Rs I give 702Rs. Balance amount 120Rs but he give only 100Rs. Delivery Person Number -- [protected]... Do the needful