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Ekart Logistics Complaints & Reviews

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Updated: Jul 2, 2026
Complaints 5539
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228
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 12

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R
rajat2796
from Ajmer, Rajasthan
Jul 12, 2022
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OTP issue

This is in reference with shipment WSPP[protected]. It was prepaid order and delivery guy came to our place and asked for OTP but OTP didn't came and hence he said he could not give parcel to us. Please do something....
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D
dhruvjdhan
Jul 11, 2022
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Delivery cancelled - OTP not received

Address: Yelahanka, Bangalore

Today the delivery was supposed to happen for the Perfume but the delivery got cancelled due to OTP. I haven't received any OTP on my phone for the order. Could anyone please assist on this.

Courier: 1392184_EMIZ-BLR10897
Tracking ID: WSPP[protected]

I tried to inform the courier also via the tracking page but there also my complaint is not registered due to the OTP issue. I am not receiving any OTP from...
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A
aditya.k
Jul 10, 2022
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Delivery OTP issue........

My tracking id's are WSPP[protected] and WSPP[protected].

My mobile number is correct for both the orders.
Today my 2 shipments are out for delivery, delivery boy also came at my location but can not get that order because I am not receiving OTP .

My shipment is from pickrr (Non flipkart order), so there is no other option from my side to see/get that OTP.

You do not have any customer support...
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113 other people found this review helpful
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R
Roja Gopi
Jun 28, 2022
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Products booked on boat website not received

Address: My current/delivery address: Plot no: 36, fortune avenue colony, yapral, Secunderabad. Product stuck at location: Ekart MotherHub_HYP Hyderabad.

Below are the details of boat earphones I have ordered on https://www.boat-lifestyle.com/

28 Jun 2022 12:26 PM

Activity :

Location :MotherHub_HYP Hyderabad

27 Jun 2022 04:14 PM

Activity :

Location :MotherHub_HYP Hyderabad

27 Jun 2022 03:10 PM

Activity :

Location :MotherHub_HYP Hyderabad

20 Jun...
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5 other people found this review helpful
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R
Rijwa
from Hyderabad, Telangana
Jun 23, 2022
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Not Delivering my order and kept on hold since 4 days

Address: 500033

I have orderded Safari Suitcase on Flipkart at 12th June and it shuold be deleiverd on 19th (FMPP[protected])June to pincode 500033. Unfortunatley it rescheduled to 22nd june. I called logistics executives and asked about status. They said wait unill 22nd, But actually I have an emergency so asked them to faster delivery. Flipkart doesn't have faster delivery option, So kept calm. But, The thing is The order was reached to my nearest hub on...
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9 other people found this review helpful
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J
jainpavbhaji
Jun 21, 2022
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Mobile phone delay in delivery

Address: NIBM hub, Pune
Website: ekartlogistics.com

I had ordered a mobile phone on the 18th June. The expected delivery date was 20th June.

At 4:33 AM (20th June), the phone reached the nearest hub, NIBM hub, Pune.

After that, the tracking showed unsuccessful delivery and rescheduled to 22nd June without any kind of communication. Flipkart is not able to help me with this.

Additionally, I am not able to contact the delivery center. As I found out,...
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D
deepakChauhan216
from Bhiwani, Haryana
Jun 20, 2022
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Package shipment lost

I have sent a package through EKart on 13th June. There is no status update since then. I cant even find any contact number to complain about....
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P
promisenolies
Jun 13, 2022
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Marked RTO: Order_reject when in the city of origin

Address: Bangalore

One of my packages was shipped via vendor from Thane using Shiprocket with the delivery partner Ekart Logistics today that is June 13th, 2022. Being in Thane itself, within 45 minutes the status is changed to Order_Reject. How is that possible. My vendor is also not able to understand the issue. Kindly help....
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9 other people found this review helpful
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A
A_CK3
Jun 11, 2022
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673525 :100% Serviceable Area : Due to Hub manger personnel grudge No Delivery Happening

Address: Perambra Ekart Hub 673525

673525 : Perambra Ekart Hub Mnager, Franchise of SAS Perambra ODH

May 25 Till June 10th Eligible Orders are not Delivering and Keep on Canceling and telling Lies like Address Mismatch and Pincode Mismatch

1. These People will Deliver Only Small, Medium Packages only .

2. They are Allergic with Large Packages

3.Main Hobby of hub manager is Open packages and changing items, if its...
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A
A_CK3
Jun 11, 2022
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ekart perambra hub. complaint against hub manager

Address: Ekart , Perambra , Kozhikode

This is Related to One of the Very Serious issue against Ekart Hub in Kerala ( Location Perambra 673525 Kozhikode District, Kerala )

The Incident Starting From 25th of May 2022 .

i have One Order From Flipkart During Delivery of this Product Elart wish master throw the box to Floor and its Brocken, so ultimately i got a
damaged product . so i raised a return request along with that i have given a complaint...
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4 other people found this review helpful
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A
A_CK3
Jun 2, 2022
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Ekart Perambra Hub , Fraudulent Activities

Address: Kozhikode Permbra 673525

This is Related to One of the Very Serious issue against Ekart Hub in Kerala ( Location Perambra 673525 Kozhikode District, Kerala )

The Incident Starting From 25th of May 2022 .

i have One Order From Flipkart During Delivery of this Product Elart wish master throw the box to Floor and its Brocken, so ultimately i got a
damaged product . so i raised a return request along with that i have given a complaint...
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4 other people found this review helpful
4 found this helpful
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C
Chaitanya Kiran
May 27, 2022
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Change of delivery date without customers consent

Website: Ekart logistics

My consignment arrived on 21/05/2022 and ekart delivery agent has called me and requested to change delivery date to 23/05/2022 as it was too late in the night to deliver on 21/05/2022.Accordingly I've changed the date of delivery to next working day 23/05/2022.from there on, delivery date has been changed to 25/05/2022 and 27/05/2022 without my consent and finally rejected to deliver stating customer out of delivery area. The worst delivery...
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B
Bapanayya Chitikela
May 7, 2022
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Myntra Return item picked up by ekart but not returned to Myntra, no proper response from ekart office

Address: Srikalahasti

Sir/Madam, I have returned Taavi Green & Yellow dress purchased from Myntra to ekart courier boy on[protected]. However, I have not received the refund till date. I have contacted the Myntra customer care and they replied that they have not received the product and hence cannot initiate refund. I have contacted the ekart office in Srikalahasti and No Proper Response is given. It is a serious insult for me, they don't even care that I lost...
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ashutosh_ptn5
from Bengaluru, Karnataka
Apr 20, 2022
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Not delivering at doorstep and wrongly updating in system

Tracking Id SRTP[protected] . from last 2 days delivery boy is not delivering package at doorstep(i.e. 4th floor of office building). 1st time he updated as "Customer Rejected Delivery". 2nd day he updated as "Customer requested future date delivery".

May I know why door-step delivery is not offered? There is no restriction for delivery guys to go to any floors for delivery yet he chose not to do doorstep delivery.
br...
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Y
Yaswa944
from Mumbai, Maharashtra
Apr 20, 2022
Jul 30, 2024
This thread was updated on Jul 30, 2024
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Not delivering and cancelling my order

I ordered a onBank Supreme Books Pack 2020-21 (English Edition) (Paperback, Adda247 Publications), TGK Flip Cover for Realme Pad 10.4 inch Tablet on 14 april 2022 through prepaid method.on flipkart.

It showed expected delivery date as 20 april 2022.. But my product has reached Nellore(nearest) Hub on 16 april 2022 itself, but still they postponed my order to 20 april 2022 saying my order is out of delivery area (Pincode- Address...
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13 other people found this review helpful
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A
Anu Rajasekharan
from Dandeli, Karnataka
Apr 20, 2022
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Dandeli Delivery Service refusing to pick up a return order

Address: Dandeli, Uttara Kannada, Karnataka- 581325

The Dandeli Delivery Service is refusing to pick up a return order. This is happened for the second time. They are giving unnessary reasons saying that we have decided to keep the product. They haven't even attempted to call. Directly they have sent a message informing pick up request has cancelled. This Service is not reliable at all....
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1 other people found this review helpful
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R
Raju Devasani
from Hyderabad, Telangana
Apr 9, 2022
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Not delivering & closed - ecil hub

Address: ECIL - EKART HUB

We're facing issues from ekart - ecil hub from months ..
It's been 5 times our order didn't deliver
We have to cancel order .. they don't even have contact number
Ekart ecil hub is closed whenever we tried to visit ..
If you can't deliver just shutdown services in that area .....
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J
Jaagruk indian
Apr 5, 2022
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Not picking up my return product

I have bought a product from Flipkart
As soon as I recieved it, I feel quality issues with the product .
I immediately placed return request on the same day.
On the pickup day the delivery executive himself cancel my return request without my consent.
This happened to me 3 times till date with same product.
Kindly help....
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8 other people found this review helpful
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K
Ked NIMBALKAR
Apr 4, 2022
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Update number for OTP or accept my identity proof for delivery

Hi Myself Shrikant D Nimbalkar.
All the following tracking number parcel are addressed to my living place and same is printed on aadhar card. My family have ordered this items with their different mobile numbers and I am not able to retrieve all the OTP at the same time. I kindly request you to update my number for otp [protected] or I can give me Aadhar card as a confirmation and identity proof for delivery. I kindly request you to...
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M
Mobasshir Sohail
Feb 17, 2022
Jul 4, 2025
This thread was updated on Jul 4, 2025
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Regarding failed delivery, not attending calls

Dear sir/ma'am,
this is mobasshir Sohail
i have booked an order from flipkart with order id OD[protected],
and ekart logistics took my courier for delivery but from last 4 days it has been showing that order is out for delivery and not yet delivered and end of the day it is showing failed delivery.
your ekart delivery agent is not picking up my calls neither call back several times.
here is the...
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