[Resolved] Eureka Forbes — aquacare (ion exacense pvt ltd jayanagar) false amc, insurance and duplicate parts | |||
Dear team, You are aware of the situation with the customer of the said company, how can you quite. Its your employee who is sharing the customer details data with others. Eureka forbs are equally responsible for this, how can you be quite. When we call your call center, how can other people are calling us. I bought aquacare insurance amc for 3 years for my aquaguard uv water purifier in july 2018 at bangalore from the field personnel of aquaguard and ion exacense pvt ltd, gave the cheque in the name of ion exacense pvt ltd for rs. 8575 on 17th july, which does not seem to be showing in the eureka forbs system. No contactibility at all.. I want my money back. I shall take this up to very high level. Sushma pal [protected] Was this information helpful? | |||
Jan 8, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Dec 08, 2018 Eureka Forbes Customer Care's response Dear Sushma, I completely understand your concern. I have informed the relevant team about your concern. They'll connect with you at the earliest to address the same. Regards, Piyush | |||
 3 Comments | |||
Comments
Shocked to see cockroach inside the purifier.Really a worst decession to buy this product
Eureka Forbes Customer Care's response, Dec 17, 2018
Verified Support
Dear Customer,
Kindly send in your customer ID & registered contact number here. I'll have my team connect with you regarding this, at the earliest.
Regards,
Priya
Kindly send in your customer ID & registered contact number here. I'll have my team connect with you regarding this, at the earliest.
Regards,
Priya
Eureka Forbes Customer Care's response, Dec 18, 2018
Verified Support
Dear Customer,
I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.
Regards,
Priya
I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.
Regards,
Priya
Eureka Forbes Customer Care's response, Dec 26, 2018
Verified Support
Dear Customer,
As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.
Regards,
Priya
As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.
Regards,
Priya
eureka forbes are the root cause many getting cheated
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Still has not come.
Not able to contact.
Nirmala
Anbu nagar
Podanur
Your details have been sent to my service team in Coimbatore. They will connect with you at the earliest to assist you further.
Regards,
Piyush
As per the recent conversation you had with my representative, I understand that your concern has been resolved. Do get back to me if you need any assistance in future.
Regards,
Piyush