Eureka Forbes — Aquasure shakti water filter not working

Hi, I have purchased Aquasure Shakti on march 9th but now after 2 months its water filter was not working . On 24th may i logged a complaint and after waiting for 6 days Even after being told by everyone that your servicing is worst and no one responds properly i made a request. I was told that within 1 day our Aquasure technician will contact me. but no technician contacted me.. Seriously guyz, the interest & importance which u give to your customers while SELLING is no where seen in your after-sales services. SERIOUSLY FED UP OF YOUR IN-RESPONSIVE. is this how u take care of your valuable customers? I m never gonna buy another AQUASURE in my entire life & will advise each & everyone all through my life not to buy from you. . If i do not get a response in a day. IM GOING TO FILE A CASE in CONSUMER COURT against you. How can you take us for granted ?
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Hi Rohit,

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Eureka Forbes Team
Dear,


My complaint no is.. 81720669
My contact no.. is [protected] and my alternate contact no . is [protected]


Do the needful


Regards
Rohit
Hi Rohit,

Thank you for sharing your contact details with us, we have made a note of it. Our customer care executive will get in touch with you and resolve your issue at the earliest.

Regards,
Eureka Forbes Team.
None of your customer care executive will ever get in touch with us till now .


SUCH A IRRESPONSIVE COMPANY... REALLY
Hi Rohit,

We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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