[Resolved] Eureka Forbes — cheating customers with cnpl by scrach card offers | |||
i brought a eurekha forbea vaccum cleaner and as a promotional offer i got a scrach card in which i got a provogue wrist watch jus to claim my gift i did a lots of efforts registering on click2redeem.com and sending them the original scrach card with invoice copy and a AT PAR cheque of rs100 towards countrywide networks pvt ltd. and in return i got a duplicate provogue watch which is worth rs 100 and that can be easily available on footpaths i checked the manufacturers website too and there was no model at all which i got . such a branded company doing cheating with customers i am really feeling cheated and if there will be no solution i will file a case in consumer court really i am feeling cheated and mently harrased :-( Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
my contact details are
rakesh kumar soni
[protected]
i availed this offer as a holi scheme in form of scrach card with assured gift either provogue watch or fire guard in scrach card i was given i got watch while scratch and that i got after sending documents to CNPL and that was a duplicate n cheap quality not a ptovogue watch
rakesh kumar soni
[protected]
i availed this offer as a holi scheme in form of scrach card with assured gift either provogue watch or fire guard in scrach card i was given i got watch while scratch and that i got after sending documents to CNPL and that was a duplicate n cheap quality not a ptovogue watch
so have you got any any resolution??
[protected]
Why did you cheat me...?
Recently I purchased a vacuum cleaner for which a gift coupon was handed over to me and it had details of Provogue watch. After lots of hazzles in getting the gift coupon couriered to countrywide shopping, the Provogue watch as mentioned in Eureka Forbes Gift coupon is nothing but a watch sold on the roadside. I am planning to take it consumer redressal forum for making false promises and selling the vacuum cleaner. Similar complaint has been put up by another customer also in the same forum. This is nothing but well planned cheating.
Why did you cheat me...?
Recently I purchased a vacuum cleaner for which a gift coupon was handed over to me and it had details of Provogue watch. After lots of hazzles in getting the gift coupon couriered to countrywide shopping, the Provogue watch as mentioned in Eureka Forbes Gift coupon is nothing but a watch sold on the roadside. I am planning to take it consumer redressal forum for making false promises and selling the vacuum cleaner. Similar complaint has been put up by another customer also in the same forum. This is nothing but well planned cheating.
Eureka Forbes Customer Care's response, Oct 1, 2017
Verified Support
Dear Avinash,
I have shared your concern with my team in Telangana. Be assured that they’ll soon connect with you for further discussions.
Regards,
Priya
I have shared your concern with my team in Telangana. Be assured that they’ll soon connect with you for further discussions.
Regards,
Priya
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We request you to please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We also request you to please share some information of the platform from which you availed of this offer, we will look into the matter and make sure that necessary actions are taken to prevent the occurrence of such practices in the future
Regards,
Eureka Forbes Team