[Resolved] Eureka Forbes — Get cheated by service centers even in amc period - i regret for my decision of purchasing eureka forbes product | |||
I paid for AMC on last october and my expiry date is on next october. I got a service before 6 days. The guy who came to service my RO + UV machine is so irresponsible that he misplaced all the connections. Immediately after that guy went after servicing, the leakages was found from the machine and machine is not working. I lodged a complaint immediately and service center told me to solve the problem in next 12 hrs. In the next day I called again and they repeated the same thing. Now even though I have aquaguard in my home, still I have to purchase mineral water from outside. Moreover the guy who came to service my aquaguard, is so arrogant that he is not picking up my call. I pay Rs. 5300 per year for AMC, but still getting this kind o[censored]nprofessional service. My phone number is - [protected] and my aquaguard is registered at this number only. Aquaguard people can check the detail though I am sure that they will not take any single step. It is my strong advice to avoid this crap company Was this information helpful? | |||
Oct 22, 2016 Complaint marked as Resolved resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Sir/madam, when its ok at the time of filter changing time, after filter changing water leakage from the motor, we asked local service of Eureka Forbes but they delay in made the same filter, they told to us we have not stock of washer, and I think one month delay, please do needfull
Reply
Hi Somi,
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Hi Kotrayyasalimath,
We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team
Hi Kotrayyasalimath,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information