[Resolved]  Eureka Forbes — Installed defective Ro Purifier with worst condition

Address:

Madurai, Tamil Nadu

I have purchased eurekaforbes Reviva RO system dated on 05-Feb-2014 from madurai branch. They have installed the damaged system is not working from the first installed date onwards.when the first day in the new system, water was leaking from the cartridges. Next day mechanic has changed the cartridges but then water was continuously comes out from the outlet tube even the system is switched off. We have registered your customer care center several times and the sales team in madurai to replace the damaged system with the new one. But no one take the response to solve our complaint and they are not ready to replace with the new system. We have paid the first EMI amount direct to the company through check. If this issue will continue, we will request the bank to stop the payment of the remaining amount and further this issue needs to take through District consumer cell in legal for necessary action.

Consumer name: Sasikala
Contact number : [protected] (Available in your database)


Sales Rep Name: Muthuraju (madurai branch)
Manager : Suman