[Resolved]  Eureka Forbes — Product ordered on sep 14th, not received till now

Address:Hyderabad, Andhra Pradesh

Hi, I have ordered 'euroclean health pro' on sep 14th, till now not received, when called the given mobile/land lines I am getting no response, some times customer care receiving complaints and not giving any status. I have given emails but no response. This is the worst experience from eurekaforbes online purchase that I had. I do several purchases online but never I had like this worst experience. My customerid:[protected], purchased on sep 14th 2014. thanks & regards, seshagiri k.
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Complaint marked as Resolved 
They sent the product after two days. It is worked for around 10 mins and stopped working. When tried after 1 hr it is working. I asked for a demo but they not replied till now.
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear seshagiriraok, we regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your machine is delivered to you at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team
Hi,


My contact number is [protected].


Thanks & Regards,
Seshagiri K.
Dear seshagiriraok, thank you for sharing your contact details with us, we have made a note of it.
Our customer care executive will get in touch with you and resolve your issue at the earliest.
Regards,
Eureka Forbes Team
Hi,

I got the product today afternoon, thank you very much for quick response, the product is worked for 10 mins then it stopped working. After some time when tried it is working, please provide a demo from your side by sending any executive.

Thanks a lot once again,

Seshagiri K.

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