Comments
I have called the customer care 15 times now but still the same response.
Its a really bad experience i am facing with Eureka.
I am complaining about the product from 7th July without any luck till date.
Now when am raising return of product and am calling from 2nd August i get the same issue. Its un imaginable how can a service
be run like this.
Its a really bad experience i am facing with Eureka.
I am complaining about the product from 7th July without any luck till date.
Now when am raising return of product and am calling from 2nd August i get the same issue. Its un imaginable how can a service
be run like this.
I also have same COMPLAINT with Eurekaforbes, i also had initiated a return of product on 08/08/2015 raised complaint[protected];
They ask me to arrange a call me back within a day i.e. 08 /08/2015 still today 10/08/2015 no call yet received from company and their executives.
Till today i am awaiting for call from their end, and if i am trying to call and ask for my issue or complaint then they have simple answer wait call back will arrange and you should got it.
I think this is not a way to provide a service to customer, the company dont have internal call transfer system to speak with related dept for customer complaint if customer ask for that.
Pathetic way to serve their service in this technology world.
D D Mehta.
They ask me to arrange a call me back within a day i.e. 08 /08/2015 still today 10/08/2015 no call yet received from company and their executives.
Till today i am awaiting for call from their end, and if i am trying to call and ask for my issue or complaint then they have simple answer wait call back will arrange and you should got it.
I think this is not a way to provide a service to customer, the company dont have internal call transfer system to speak with related dept for customer complaint if customer ask for that.
Pathetic way to serve their service in this technology world.
D D Mehta.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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61%
Complaints
7760
Pending
412
Resolved
4407
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team