[Resolved]  Eureka Forbes — Returning Product

Address:

Jamnagar, Gujarat

Hello there, We have purchased water purifier(Booster) before 4 days ago. At the time of demo sales person did not said that the model will be functioning very loud. I called in customer care nos and also talked with Mr. Tapan shah but I have not received any replay than after. I told sales person that I do not want this machine he said you have talked with the company person. But who is the company person ? where we have to complain. We didn’t even receive a bill and our payment check is cleared.Product is purchased by my brother name(Dushyant, Jamnagar).I have purchased on 26th Nov 2013.Again i got another fellow nos.i called him.his name is alfred.I told him every thing.but he said that all the fault of my mother that she has choosed this model i told him that my mother is 60yrs old.the sales guy came has told that this model is best for you.so my mother said ok than install it.than after the next day water came in blue color so again my mother called sales guy than he told that this colour water will come for two to three days.and mother told him that is machine is very loud like mixer grinder.than he told that this will work like this only.so if I will not get any replay form the company than definitely I have to go in consumer Please suggest i can come out of this. Regards, falguni