[Resolved]  Eureka Forbes — Sold but not fitted hence the same is not in use since its purchased.

Address:768216

With regrett we would likek to inform your kind offrice that although the same
aquaguard is purchased vide customer id [protected] bill date 21.11.15 the person who came and encourage us to purchase also he made the middle man to allow us to purchase also a freeze for drinking water, the same is yet to be fitted or fixed. No service e of its first fixation and starting o[censored]sing the same is not done in-spite of our repeated request. the person has off his phone and we are handicapped.

this is an unit of the orphanages of 350 children and we may lodge a complain to the Government and Collector Jharsuguda or we may approach a case against the company in the Consumer court if the same is not done immediately


Please initiate service of installation of the same.


ADV Dr.Rev Bijaya Kumar Pattnaik
BRAJRAJNAGAR CHILD DEVELOPMENT CENTRE
DANIEL PUBLIC SCHOOL, BRAJRAJNAGAR
DIST JHARSUGUDA ODISHA
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Aug 5, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Aqua Guard Magna Water purifier is not working from 07.04.2016 and giving frequent problems no response from the company even after daily reminder.
[protected]
Local Agency Phone No's
[protected]
[protected]
Replace or Repair at the Earliest
Invoice No.545
Unit Serial No. 6007776
Hi bkpattnaikin,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Hi Raja,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
Hi bkpattnaikin,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.

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