Eureka Forbes — The product is not working

Address:New Delhi, Delhi, 110034

Complain no.86952705, the complain is pending since 4th may, all your executives, customer care team are just giving excuses have made like 15 calls no solution, just fed up with this attitude, its our fault we bought the appliance, and renewed the amc. they say they dont have part some pcb, how much time does it takes like an month? i would never recommend eureka forbes to even my enemy, so disgusted with the response, the franchise of service centre, chandrika enterprises, never picks up phone or just disconnects, the engineer of our area Rajeev is always in meeting and postponding the visit of technicians. Each one just keeps on giving lame excuses, you people follow one policy, make new customer to hell with old ones, suck the blood out of them.
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Machine not working
Machine not working
Ruthless after sales service
Hi Sapna,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Hi Chinmoy,

We regret the inconvenience caused. We request you to share your contact details/ complaint no/ customer ID and we ensure to resolve your issue at the earliest.

Regards,
Eureka Forbes Team
Hi Chinmoy,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.

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