Flipkart Complaints & Reviews

Hi Team

I ve recently bought the ASUS TUF A15 laptop from Flipkart which in the selling details it said it has included with pre-installed office home and student.

But I don't see it here kindly help in with this issue, .

Order ID - OD[protected]

PFA screenshot and invoice of the same.

Product Link:-

Take a look at this ASUS TUF Gaming A15 AMD Ryzen 7 Octa Core 7435HS - (16 GB/512 GB SSD/Windows 11 Home/6 GB Graphics/NVIDIA GeForce RTX 4050) FA507NUR-LP082W Gaming Laptop on Flipkart
https://dl.flipkart.com/s/cBZlc8NNNN

Thanks & Regards
Pradeep Sargunan
[protected]@gmail.com

నేను అనగా నిమ్మన లోవరాజు, జూలై నెలలో 27 ఫ్లిప్కార్ట్ డెలివరీ బాయ్ à°—à°¾ జాయిన్ అయ్యాను జులై 27 నుండి ఆగస్టు 20 నెల సాలరీ పడగా, నేను కొన్ని కారణాల వాళ్ళ జాబ్, , tl à°•à°¿ చెప్పి[protected] మనీవెయ్యడం జారింది, ఇంకా 20 డేస్ నా సెలరీ ఇవ్వను అంటున్నారు... దీని మీ దృష్టులో పెట్టుకుని నా సాలరీ ఇప్పిస్తారని కోరుంటున్నానà±�...⇄

Dear Grievance Officer,
I am writing to bring to your attention an issue with a TV I purchased
from Flipkart, which has a manufacturing defect.
Below are the details of the order and the issue:

#Order Details:
Order ID: OD[protected]
Product: TCL C69B 108 cm (43 inch) Qled Ultra HD(4K) TV
Date of Purchase: 29.10.2024
Date of Delivery: 30.10.2024
Date of Return...

Flipkart delivered a damaged product but is not accepting return request.

I have ordered this same product on date Fri, 4th Oct, 2024.
It got delivered to me on Sat, 12th Oct, 2024, On the same date i raised a return request for the product as the ram specification were different from what i ordered. I got the same model with just 8gb ram. and since then i not even once have been properly contacted by the Flipkart backend team in order to resolve the issue. every time i contact the custom care they say that to wait for 24-48 hour at the time the backend team will contact but not even once did they contact. Its been multiple such time i have contacted them and they just extent the time by says they will contact in another 24-48 hour but they don't neither they update me if its even been considered. i have read online from multiple user on online socials that Flipkart does that.
i want the product to be returned with full refund.

I placed a grocery order on Flipkart with Order ID OD[protected] on October 27th. However, one of the items worth ₹473 was not delivered. The delivery agent claimed the packet was damaged and assured me the item would be delivered by the evening of the same day. I trusted Flipkart and waited for a couple of days, but when I still hadn’t received the item or a refund, I contacted customer care. Unfortunately, I encountered poor service, and to date, neither the item has been delivered nor has the amount been refunded. Flipkart has rejected my request three times. Can you explain why this is happening?

I don't have access to my old number i need to update the my ny=umber for OTP but not able to do that

Hi Team,
I need your support and help here in getting the refund and registering the complaint against Flipkart Travel.
I booked a ticket from Delhi to Jammu to Kashmir on 23rd Apr 2023 for my sister and nephew. PNR is K5VCTV using Flipkart Travel for Go Air flight G8-357.
The flight got cancelled and GoAir refunded the amount, however I have not received the amount from Flipkart, all they say they are waiting for the refund from airline in their virtual account and not providing any meaningful update.
Hence I have to escalate to you and other forums.
I am attaching the mails for your reference on What Flipkart and Go Air have communicated. Hope you will help me to escalate and log a complaint for that.
Regards,
Ashutosh Upadhyay

I ordered a SAMSUNG Galaxy Tab S9 FE+ 8 GB RAM 128 GB ROM 12.4 Inch with Wi-Fi Only Tablet (Gray) from Flipkart. The order ID is OD[protected]. I placed the order on 22nd October 2024. When I checked the order, the delivery date was showing as 27th October 2024. After placing the order, the date changed to 4th November 2024. I contacted Flipkart customer support, and they informed me that this was only an expected date and that the order would be delivered before Diwali. After three days with no change in the order status, I contacted them again. They reassured me that the order would be delivered before the expected time. On 27th October 2024, I checked the order status again, and it still showed the same delivery date of 4th November 2024. I contacted support, and they told me the order would be delivered by the expected date of 4th November 2024 and that the shipping date would be 1st November 2024. On 1st November 2024, when I checked, the order had not been shipped, so I contacted support again. They took my complaint and assured me that the order would be shipped on time and advised me to wait for 48 hours as their technical team was working on it. They suggested that I cancel the order and place a fresh one if it was not shipped within that time frame. I declined their suggestion because the price difference between my purchased product and the current price was significant. After waiting, I received no call from the technical team, so I contacted support again. They repeated their suggestion to cancel the order and place a new one. When I mentioned the price difference, they offered to give me the difference as cashback in my Flipkart wallet, which I declined because I did not want to use the money on another purchase. I consistently requested that they ship the same order, as I did not want to place a new one. I saved this amount from my room rent and study expenses over the past year and was waiting for the Diwali sale. I had borrowed the money to pay for this order from a friend, whose credit card I used, and I am obligated to repay both the principal and the interest. There is no possibility of getting my money back. There was no response from the technical team, so my complaint was highlighted, and I was told to wait for 24 hours. After 24 hours, I contacted support again, and they told me the same thing. On the morning of 5th November 2024, I received a call from Flipkart informing me that my order had been shipped, and the delivery date was changed to 8th November 2024. However, at 2:44 PM the same day, my order was cancelled by Flipkart. When I called to inquire about the reason, they said the order was cancelled by me and refused to provide any assistance because they claimed I had cancelled it. Despite multiple calls, I was told to wait for 24 hours for my complaint to be addressed. Finally, I requested to speak to a senior agent. The senior agent initially said the same thing, but eventually admitted that the order was cancelled by the logistics team. They forwarded my complaint to their technical team, but I received no response. When I contacted Flipkart again, they said my complaint was resolved, but I insisted that the order was cancelled by their side. The senior agent admitted it was cancelled by the logistics team, but there was no mention of it in their records. They said they would contact the technical team to get more information but later informed me that the technical team was unavailable. I waited for another 5-6 hours with no response from Flipkart. I called again and asked to be connected to a senior agent. This time, I was told all agents were busy, and they arranged a callback from the senior team within 4 hours, but I received no call. When I called again, I was told the order was cancelled by me. I requested senior support once more, and the senior agent reiterated that the order was cancelled by me and suggested placing a new order. After a call from Flipkart, they said the order was cancelled by the seller and promised to take my feedback into account to avoid such issues in the future, while suggesting I place a new order. From 10 to 15 days, my studies have also been disrupted because of Flipkart, and I am mentally disturbed because of their behaviour. I only want my product.

Dear Flipkart Support Team,

My name is Reddy Tharun Sai, and I am reaching out to request the deactivation of my Flipkart Pay Later account associated with the registered mobile number: +91 [protected].

Request for Account Closure: I have been trying to close or deactivate my Flipkart Pay Later account through the Flipkart app. However, I am unable to find a clear option to proceed with this within the app.

Concerns with Customer Support Accessibility: Additionally, I have faced challenges in reaching your customer support team. While I attempted to call the provided numbers for assistance, I found several incorrect or outdated contact numbers listed on various platforms, including Google Chrome. Furthermore, the Flipkart app itself does not provide an easily accessible customer support contact number for urgent assistance, which has led to considerable frustration.

Request for Immediate Action:
1) Please assist in deactivating or closing my Flipkart Pay Later account.
2) Address the accessibility issues regarding accurate contact information for customer support, ensuring that valid and updated numbers are available both online and within the app.

I would appreciate a prompt response to resolve these concerns and improve the user experience for customers facing similar issues.

Thank you for your attention to this matter.

Sincerely,

Reddy Tharun Sai
+91 [protected]

Flipkart — Godrej Interio Pride Executive Ergonomic Leatherette Office Arm Chair
G
Ganesh2024
from Varanasi, Uttar Pradesh
Oct 25, 2024
Nov 4, 2024
Mark as Resolved
Order ID: OD[protected]

Address: D 64/115-B madhopur sigra varanasi near scissors saloon -221010

I had purchased a chair from flipkart which was not delived but showing in app that it was deliveered, I had done a complaint regarding this but no resolution provided yet. I had tried many times custmer care but they are not providing any solution, I had all the call recordings of it. this is complete harrasment of a customer. Kindly provide me solution of it I am facing this issue since very long, providing the related photos of it

purchase mob no- [protected]

order Id- OD[protected]
Complaint Id- IN[protected]
Tracking Id- [protected]

Flipkart charges handling fee of 3 rupees on every product and a 7 rupee at next level other platforms does not charge this sum of money is it right to charge such additional money as it is taking gst also then charging additional cost of handling fee is the violation of certain rights

*Consumer Details:*

1. Name: Piyush
2. Email ID: [protected]@gmail.com

*Defendant Details:*

1. Name: Flipkart Internet Private Limited
2. Address: Flipkart Internet Private Limited, Building 10, Commerzial, Near KIA, Bengaluru, Karnataka - 560066

*Complaint Details:*

1. Order ID: OD[protected]
2. Product: Samsung Galaxy S9FE Plus Tablet
3. Order Date: October 23, 2024
4. Estimated Shipping Date: November 1, 2024
5. Estimated Delivery Date: November 4, 2024
6. Problem: Non-delivery, price hike, and misleading information

*Narrative:*

I ordered a Samsung Galaxy S9FE Plus tablet on Flipkart, but it wasn't shipped on time. Despite multiple follow-ups, Flipkart suggested canceling the order and reordering at an increased price (₹46, 999 vs ₹24, 000), citing product unavailability. I seek resolution, compensation, and action against Flipkart for misleading practices.

*Relief Sought:*

1. Immediate delivery of the ordered product
2. Compensation for delay and mental agony
3. Refund of the difference amount (₹22, 000)
4. Action against Flipkart for misleading practices

I ordered Samsung Tab S9 FE plus on 24th October 2024 and my delivery
date was 4th Nov 2024. I was eagerly waiting for the but my order
didn't ship till the date of delivery and my order got cancelled by seller on
th Nov 2024. As I had placed order at a discounted price during Diwali
sale and now the price has increased. When I talked to customer care they
old me that the seller got out of stock for this order after I placed my
order. If seller didn't have enough stock then why they accepted more
orders than availabe stock. If there was shortage they could cancel my
order when I placed my order but they cancelled it after 10 days of placing order. I kept waiting for my order and when it got cancelled after waiting so long I went through tremendous trauma. I want Flipkart to be held accountable and I want new product at that discounted price or pay the penalty for this harassment

Sir,
I, Resmi AR, Ashtapadi, Near Aswathy Theatre, Opposite Aiswarya Hotel Kalliyoor PO, 695042, ordered YPOLOLUXURY Polyester fiber solid sleeping pillow pack of white (2 Packs of 4 pillows each). Order ID OD[protected] at 9.31 PM on 25/10/2024. I have paid Rs. 598 (Rs 299 for each Pack. But I have received the pillow of one cover (only four pillows instead of 8) at 4. 07 PM on 01/11/2024. But It is shown in the Flipkart Website as all the eight pillows are delivered. So I kindly request you to send the other pillows as early as possible or return the amount I have already paid for the other four pillows.

I purchased a CCTV camera along with installation option provided during the checkout. Now after delivery, the installation was denied by their service partner (Jeeves, Flipkart). I am not able to get the product installed or returned.

I did raise multiple complaints both on chat and on voice call.

Order ID - OD[protected]

To,
Dear Sir/Madam,
I am writing to lodge a complaint against Flipkart Private Limited regarding Order ID OD[protected].
Complaint Details:
- Order ID: OD[protected]
- Date of Order: 18th October 2024
- Product: Casual Red Black Clutch/Multicolour Casual Clutch
- Issue: Received empty box
- Account Status: Blocked
Previous Interactions:
- Multiple interactions with Flipkart Customer Support
- Escalation to Flipkart Grievance Officer (no resolution)
Request:
Immediate refund for Order ID OD[protected]
Unblocking of my Flipkart account (linked to phone number [protected]
I request your intervention to resolve this matter urgently.
Thank you for your attention.
Sincerely,
Riya Hazra
[protected]@gmail.com
[protected]/[protected]

I ordered Boat Rockerz 450 pro on 07.10.2024. Delivered wrong product on 08.10.2024 Requested for replacement on 08.10.2024. Delivered wrong product again on 10.10.2024 Again requested for replacement on 10.10.2024. Delivered wrong product again on 11.10.2024 Again requested for replacement on 11.10.2024. Delivered wrong product again on 12.10.2024 Again requested for replacement on 12.10.2024. Delivered wrong product again on 13.10.2024 Again requested for replacement on 13.10.2024. Delivered wrong product again on 14.10.2024 Again requested for replacement on 14.10.2024. Replacement or refund rejected. At last wrong product remains with me (Till Date). From 14.10.2024 to 28.10.2024, I keep requesting for RIGHT replacement or refund. it was being rejected by the seller. When the seller cannot deliver the RIGHT PRODUCT before the POLICY expires, how will the return policy expire? Where is the LOYALTY, flipkart? That, too, I kept requesting till the return policy expires till 21.10.2024. It is the responsibility for the FLIPKART service to solve this problem. If I am wrong, let FLIPKART prove that I was not contacted them for the replacement or refund before the expiry date. Let them submit my contact history. I have attached the entire details for your reference.

I ordered a 'TEMSON Dragonwood A game of dice and adventurous board game Strategy and War Games Board Game (Multicolor)' from flipkart on 20th October 2024. The order ID was OD[protected]. Rs. 602 was prepaid at the time of order.

A package was delivered on 25th october by courier service provided with the aforesaid order details written on the box. But a wrong item was delivered. A product called '5 crowns' was delivered. I requested for a return and refund immediately on the date of delivery.

The executive arrived for return pickup and denied to take back the product saying they can't take it back unless it's the same product. Upon the executive's request I contacted the customer care. And they scheduled another pickup. They didn't accept the wrong product for return on 2nd time. This continued and they didn't accept it on 3rd time too.

In summary Flipkart delivered the wrong item and is denying to accept return and refund the amount paid by me.

I would like a resoultion by refunding Rs.602 to the source of payment,
Invoice number : BFF[protected]

Delivery address : Basil T
Thurakkal House, Near Aattupuram
Anganwadi, Randathani, Randathani
PO, Randathani,
Malappuram 676510 Kerala

Phone: [protected]

Photo of the box and product received is attached

To The Honorable Consumer Court Authority,

I am filing this complaint to seek justice in a matter involving Flipkart and an order I placed on August 24th for a Perfect Homes Luzon Metal 6-Seater Dining Table (Order ID: OD[protected]. The product was delivered on August 29th, while I was away in Kochi. Upon returning and inspecting the product, I found that the dining table glass was broken. Additionally, one of the chairs was discovered to be made of substandard material, covered to appear of higher quality.

Upon discovering these issues, I contacted Flipkart’s customer support team on multiple occasions to request a return, repair, or replacement. However, my return request was canceled, and Flipkart representatives repeatedly refused to assist, citing an expired return policy. I was advised to arrange for a third-party technician at my own expense, despite being covered under the warranty.

This situation has caused me considerable emotional and financial distress, especially as I am currently pregnant. The defective product and unhelpful customer service have directly impacted my mental and physical well-being.

Given that Flipkart’s actions have resulted in financial loss (INR 16, 261) and undue stress, I am seeking the court’s intervention for:

A full refund or replacement of the defective product.
Compensation for the emotional and physical distress caused by this issue.
A formal acknowledgment of the negligence in service and the inconvenience caused.
I have attached all necessary documents, including proof of purchase, correspondence with customer support, and photographs of the defective product.

Thank you for considering my request for fair resolution.