Flipkart Complaints & Reviews

Returned the product, later message came of AMOUNT REFUNDED, but, it not came in account.

Order id= OD[protected]

I purchased a Lenovo AMD Ryzen 7 Octa Core 7730U (16 GB/512 GB SSD/Windows 11 Home) V15 G4 Thin and Light Laptop (15.6 Inch, Iron Grey, 1.65 Kg) from Flipkart. After unpacking, I found multiple issues with the laptop, including heating problems, fan noise, display and speaker disturbances. I requested a replacement, but the seller rejected the request. When I contacted Flipkart customer care, they informed me that they have no control over the issue and can only escalate it to the seller. They advised me to convince the seller to approve the replacement, as they could not offer any further assistance.

I paid 40K for this product and ended up with a defective item, which has been a waste of both money and time.

My suggestion to anyone looking to buy electronic devices on Flipkart is to be cautious. Flipkart acts only as a middleman between the buyer and the seller and does not provide resolution for product issues. It is best to visit an authorized center to check the quality of the product before purchasing.

Order ID:
OD[protected]
Order Date:[protected]
Invoice Date:[protected]

I had payment with Flipkart on 13 Sep By My Phone Pay Wallet. But It's not showing in Flipkart Account even after 24 hour's. And Money Is Deducted from my account.

Company name - Flipkart
Retailer name - TrueCom Retail

I placed 2 orders from Flipkart yesterday iPhone 16 pro expected delivery date 22th September before making invoice I need that seller remove my gst details and send me normal bill without using GST INFORMATION

NOTE - I DONT WANT GST BILL OF ORDER...

I ordered a Google Pixel 7 Pro on 1st September 2024 and received it on 3rd September 2024. After just three days o[censored]sage, I started facing a severe heating issue with the phone, making it uncomfortable and unusable. I reached out to Pixel support, who directed me to Flipkart for the retailer’s contact details. However, Flipkart informed me that this issue must be addressed by the brand.

The phone's heating problem is a major functional issue, and I should be able to return it under Flipkart’s policy. I am extremely disappointed by the lack of resolution from both Flipkart and Google. I kindly request immediate assistance in processing a return or exchange, as this issue is affecting my experience with the product.

Category: Mobile Handsets

Country: India

I am writing to express my concern regarding the protection plan I purchased for my washing machine from Flipkart. I registered a complaint on July 30th due to some issues with the washing machine. Despite my numerous attempts to resolve this matter—approximately 30 calls, each with assurances of resolution within 48 hours—I have yet to see any progress or receive a satisfactory solution.

I would greatly appreciate your prompt assistance in addressing this issue. The Order ID is OD[protected].

Thank you for your attention to this matter.

Dear Sir/Madam,

I am writing to bring to your attention an issue I am facing with my Flipkart account. My registered phone number, [protected], has been lost, and I no longer have access to it. As a result, I am unable to receive OTPs or any other communications sent to that number.

I kindly request your assistance in updating my phone number to [protected]. Below are my account details for your reference:

Name: Subair Edasseri
Registered Email ID: [protected]@gmail.com
Old Phone Number: [protected]
New Phone Number: [protected]

I would appreciate it if you could process this request at the earliest convenience, as I am unable to access my account fully without this update.

Thank you for your prompt attention to this matter. I look forward to your positive response.

Yours sincerely,

Subair Edasseri

I don't get my order from Flipkart, seller name Xonight e-commerce still I have facing problem and harrasment from this site

I had ordered a Malayalam book named "Prakashasindhu" Written by Smt.Suvarnna Nalappat. But another book was delivered. I made a request for replacement which was accepted. But on 23rd August this request was cancelled without any replacement. Then I contacted the customer care and again a replacement order was made and the book was supposed to be delivered on[protected]. But they again cancelled the request without replacing the book. This...

I was order 32 inch led tv from flipkart. but defective product deliver.
3 time to raise completion for replacement but they are no replace mt tv and no refund.
23 aug. 2024 order 32 inch tv
plese halp me out for this issue

It's been more than a month Flipkart not delivering my order even not cancelling this order .. costumer service not answering well kindly make a action and return my money...

I have bought a Motorola Washing machine from flipkart in 13 June 2023, during the installation on 21 June 2023 I have also bought a Complete Protection Plan for the product worth Rs 2250 from sister company of Flipkart named Jeeves. On 10 May2024 the machine started leaking water. On 16th May 2024 I registered a complaint on Jeeves as I have a complete protection plan against the liquidated damages/other issues. On 17th of May a technician came and identified that water is leaking from the front gasket of the machine and the same needs to be replaced. The technician submitted a request for the part and told us that the part will be made available latest by 24th May and will be replaced within three subsequent days. I have waited till 24th, thereafter I have called the customer care several times but no update on availability of part has been provided. Further, I have called and mailed the Jeeves customer care several times, but did not get any update on the availability of the part. For every mail and call they have the same reply which is "wait for 48 hrs".

After getting frustrated from their response, on 09th June 2024 I registered a consumer grievance ref no 5892296 in the consumer helpline. After the filing of grievance I have got a call from Flipkart Customer care that replacement/repair of the part is not possible and they will provide full refund of Rs 25, 240/- from them, after pickup of the non-working machine within 10 days. On 30th June 2024 I called Flipkart as the product was not picked-up. The flipkart representative said that they will pick up the product in 3-4 days. I called flipkart again on 05th of July 2024, then he told me that I have to call the Brand (Motorala) . After getting this response I got annoyed with what was happening in the issues. I again called the senior executive of Flipkart, and he assured me that as Flipkart has already committed for full value refund so I dont have to do anything from my side and they will resolve the issue by themselves. In between I got emails that I have to contact the Brand for which I am not agreeing as It is the flipkart who committed for full refund without any further action from my side.

Based on above I have again lodged the consumer grievance on 31 July 2024, ref no 6065911, but so far I have not got any response from there also.

On 11 August 2024 I have contacted the Flipkart Brand Motorola in a Hope to get the repalcement and refund from them. Since then I have called multiple times but nothing is being done and every time they say your long pending issue will be resolved on priority.

Details for reference is as below:

Flipkart Order Id: OD[protected]

Jeeves Protection Plan: CPJVVN[protected]

Jeeves Claim id: CLAJVS[protected]

As the brand Motorola, Service Provider Jeeves are sister companies of Flipkart and I have also got call from Flipkart regarding full refund of the product treat Flipkart as main party in this irregularity with the consumer.

OD[protected]

Damage oil received from flipkart due to poor packing the product damage qty 3 box damage rs 1335 wasted all 12 packet received damage of 3 box 4*3

Frustrated from seller due to poor packing please refund my money back rs 1335 wasted

Call me immediately

[protected]

I had ordered a laptop from flipkart on 23th July 2024 for which I got it's delivery on 29th July 2024 and coincidentally I received a undamage but and defective product which has dead pixel(dark spot) on screen, for that I raised an issue for replacement on same day 29th July 2024 but due to incomplete information i received and call and they said that due to incorrect information your replacement has been rejected an a new request has been generated by us after that technician was going visit my place by 17th August 2024 but it never came and not a call or an message came other than that I have to call again and again for update they always told me to wait upto 17th August 2024 so i called on next day they told me that due to technical issue we have extended your technician visit by 21th August 2024 so waited and again technician didn't came so call again and they again extends my technician visit by 24th August2024. An one whole month for replacement .

[Incident: IN[protected]]

I want to update my mobile number. But there's an issue. I lost my old number so I can't change the number.
Old number which I used for Flipkart account create[protected]
New number i want to update with old one-[protected]
Pls help

My name is Sumit Singh . I purchased a product (Order Id - OD[protected], amount - Rs 674 ) (Invoice no.- BFFKA[protected]) on 10 April 2024 and return on 16 April and in Flipkart app it shows that refund is given on 18 April 2024 but when I check my Bank Account Statement their I no such amount I received then I contacted the bank with the reference no[protected]given in Flipkart app) then they say their is no such amount received or stuck in your account (Bank send a proper email to me said that your account didn't receive any money from Flipkart with the given reference no[protected] Then I file complaint from Flipkart app customer support but they always ask me to give bank statement and I give them but then they ask me to contact Bank and send proper email received from bank but after I send the email to Flipkart then their is no response from Flipkart .I file a complaint in Consumer Forum (Docket no[protected] but they didn't respond their they are thinking that we all just joking around and didn't know the policy of government. If Filpkart didn't respond to this complaint I am going to file complaint against you in consumer court then you behave like normal Company.

I ordered a wardrobe from flipkart for 12k and I received it on aug15. The installation of the product was not done till. In the beginning the installation was scheduled for aug 16, I took leave from work for this., but no one came by the evening I received a message that installation was rescheduled for 17th and on 17th I got a message that it was rescheduled for 19, I connected with customer care support on 17 and they said it will be resolved as soon as possible on or before 21. And nothing happened. On 19 I received message that says installation was rescheduled for 20, and next day another msg that it was postponed to 21 and next day another msg sayinv it was postponed to 22. And today that is 22, I got msg saying it was rescheduled to aug23. I contacted the customer service for 5-6 times and they are not helping.. All they say is it will be resolved as soon as possible. And we have escalated this issue.other than this no one is giving me proper reason and a proper date for installation.in addition to that they say that I am the one who rescheduled the installation which is not true.. No one called me regarding this. The installation was supposed to be done by Jeeves, which is also a sub brand of Flipkart. My returning window is closing om 25th and till now I didn't get any proper response from the flipkart regarding my query. While ordering they promised that installation will be done within 5days..but it's already 7 days. Nothing happened.

I am writing to file a complaint against Flipkart regarding the blockage of my account, which has been inactive for over 1.5 years. My account was blocked due to the alleged excessive return of products. The details of my blocked account are as follows:

Mobile Number Linked to the Account: [protected]
Email ID Linked to the Account: [protected]@gmail.com

Despite my continuous efforts to reach out to Flipkart’s...

Dear Sir/Madam

I am writing to formally lodge a complaint against Flipkart regarding an order I placed that has not been delivered as per the stipulated time frame.

Order Details: Lenovo IdeaPad Slim 5 Al PC Intel Core Ultra 5 125H - (16 GB/1 TB
SSD/Windows 11 Home) 16IMH9
Thin and Light Laptop

Order Number: OD[protected]
Order Date: 12th August 2024
Delivery...

OD[protected]

Total 9 quantity box given in damage condition from flipkart Rs 3780 wasted totally all box oil has been leaked due to poor packing from seller thr product damage received from the corner all material wasted totally Rs 3780 wasted

Call me immediately on allternate number

[protected]...