Flipkart Complaints & Reviews

On April 15th, I placed an order for a printer on Flipkart with an expected delivery window of April 21st to 25th. Despite the product arriving at my location before the 21st, I repeatedly received notifications throughout the delivery window indicating that the item would be delivered, only to be disappointed at the end of each day when it wasn't.

Finally, on April 25th, I received a call from the courier informing me that they couldn't deliver the printer to my home and that I needed to collect it from their office. This was unacceptable to me, as I specifically chose the home delivery option when placing my order. If I wanted to collect it myself, I would have purchased it directly from a store instead of online.

Despite contacting Flipkart multiple times, they were unable to provide a satisfactory solution. They informed me that their delivery partner claimed my location had narrow roads, preventing them from delivering the product. However, this excuse is unfounded, as parcels from various courier services, including Ekart Logistics, are regularly delivered to my doorstep without any issues.

I find it completely unacceptable that Flipkart and their delivery partner are resorting to false excuses to avoid fulfilling their responsibility. If they were aware that they couldn't deliver the product to my location, they shouldn't have accepted the order in the first place.

Furthermore, the excuse given by the delivery agent, stating that the product is too large to deliver, is absurd. Despite my repeated contacts with Flipkart regarding this issue, they assured me and kept me waiting until yesterday, when at 10:57 PM, I was notified that my product was cancelled without my permission or knowledge. Flipkart took no action beyond simply accepting the courier partner's explanation. Neither is my product too large to deliver, nor does my location have narrow roads. Now, Flipkart is requesting that I place a new order, but at an increased price. This displays a highly irresponsible and unprofessional attitude on the part of Flipkart. I demand that they fulfill their commitment and deliver my product to my doorstep.

The contact number of flipkart is[protected].
CIN:U51109KA2012PTC066107

Received a dead watch but Flipkart and jeeves tech team not responding

Flipkart provides pay later option to its valuable customers not only on flipkart assured products but on all products. My query stands unresolved with false to no information provided by Flipkart and its App. The company's customer care is fooling around with its customers by offering them products at a cheaper rate with low quality products. Secondly, a customer is offered to use flipkart pay later option for its purchase. credit limit...

My two gets returned but refund not received even after multiple contacts with flipkart.

Flipkart delivery agent has blocked me, I have been calling him since morning, every time his number is busy.I just spoke to Flipkart customer care, they are not giving me any reply. And this is not happening only today, This has happened before also.

Every time his number gets busy it means he blocks me.

my order is: OD[protected]

Delivery agent number [protected]
PIN:125

I placed an order (OD[protected]@Home by nilkamal Joyce Engineered wood (3door and 2door wardrobe) from Flipkart on April 1, 2024. I got the delivery on 13 april 2024 as promised. The installation date for the product was April 15, 2024. The installation team (Jeeves Consumer Services) simply closing the ticket without reaching me almost 3: tickets opened for installation all three got closed without reaching me mentioning false information...

I ordered 1 ton AC on Flipkart on 23rd April 2024 My Flipkart ( Order ID - OD[protected] I was canceling the order on the same day but the order was not canceled on the same day I am attaching below proof dated 24th April 2024 That order was out for delivery I don't accept that order I give delivery cancellation OTP to the delivery agent of Eckart Courier Company of Flipkart and I am attaching below the delivery cancellation message as proof of canceling that order I informed all to Flipkart customer care But they say your order has not been canceled, there is no update on our Flipkart website, it will take 48 hours, it has been 72 hours, but till now there is no update on their Flipkart website, in fact I canceled the order right away, the cancellation message is there. Proof is there but I'm not getting my full refund I want my full refund back

I'm from ARUNACHAL PRADESH DAPORIJO PIN CODE 791122 I can't a single thing all your showing out of stock

Address: Hyderabad

I ordered wireless bluetooth no:2 buy 1 is OnePlus and another one is realme get 1 free from Flipkart lite explore plus of rupees 399rs and 299rs-.
No tracking I'd or order confirmation can be seen but my money is deducted please help me refund me my money back...

I recently bought Oppo enco buds 2 from flipkart. It was the right product, because they open the product in front of you at the time of the delivery. Lets talk about the problems:
1. There is supposed to be connectivity to an app to customize the touch features, but now the app has stopped compatability with this product which is fine, but they should mention it. False information
2. The audio quality is so bad, its so choppy and cant make out what is happening

Dear Sir,

Kindly close my Flipkart Paylater Facility in my Flipkart Account. Its showing in my CIBIL. So i need to remove that.

I have mailed to flipkart customer care support regarding this on 17th April 2024, but they are not responding.

Kindly do the needful immediately.

Thanks & Regards,

Eldho K Poulose
Ph: +91 [protected]
Mail: [protected]@gmail.com

I was purchased tv unit it was delivered on 16 April but after 8-9day completed I'm not recieved any message or call related installation
My product have free installation services but 9 day was completed no response from Flipkart
Please resolve my problem

When try to place order in Flipkart grocery I get a warning you reached maximum purchase.
My mail id [protected]@outlook.com
Mobile [protected]

I want to informe you this our shipment is showing out for delivery but your representative call to me and said your order after ofd is left in the warehouse

My concern :This is not a correctiv way to your services

That order is super urgent for us please do the needful ASAP

If you need any thing else regarding my order please let me know

Thank you

Delivery boy came to us for a product we ordered he said the price is ₹1030
we gave him ₹1100 we said him thrice to give the rest of money and he said he is giving at the same time we started checking the product and he ran with his bike without giving the rest of the money.
Flipkart please take a action to that delivery boy.
Delivery Boy Phone Number:- +91 [protected].

Order placed for brother DCP-B7535DW new item. But he has sent a used and damaged one. The original Printer box was converted with a Flipkart box. We took the delivery. When opened, the Original box was already unsealed, Drum Box and Cartridge were already unsealed. Later checked the Print Counts 6 pages had already been printed. I asked for return this item, thye are ready to take it back and asking me to contact Brother manufacturer. Flipkart also not supporting me. I recommend not to buy from this Vendor, or avoid Flipkart.

Order id-OD[protected]
sir i have a order a product name-FLYING MACHINE relaxed men white trousers on 13th april 2024 with the payment done and deliver given till 15th april but till the time given it was not delivered and then date was given to me 19th april till 11pm tonight but till that given time it also not delivered to me.then i contact to customer on 19th april then they said wait till tonight 11 pm then i wait till that time.and then also product not received, then afterward i call on 20th april for the product then the reply came for them that your product has been canceled you can order reagain but price of the product has been increased from before.sir my main problem is that they have maken us fool and waste our time also.so please take a action.
thanks

I bought a TV on 16th Apr with rpomised delivery on 17th & installation on 18th. The No provided to me does not exist

Dear Customer,
AJAY KUMAR BAKOLIYA (Call [protected], PIN 101) has been assigned for INSTALLATION of LED TV (Case ID: FLIK-DVZOX6-OU0JS0-XX0M5Q-9THNOV9). Please expect a call from him. Click on http://fkrt.it/C30nEONNNN to find out more about the Jeeves INSTALLATION process.

Pls share code 7815 if happy or share code 4878 if not happy.
-Flipkart

After no call on 18th, I raised the complaint with customer care on 19th morning at 0900h. I was promised installation by afternoon. Nothing. I spoke 4 times on 19th. Nothing. The only answer I get is

We are very sorry, the complaint has been noted. You will get a resolution by 23rd.

Today, I again call twice. First time the executive cut the call because he has no answer, second time the same answer but resolution by 24th.

I was getting the same TV on another site for ₹4, 500/- less but with installation in 4-5 days. I have paid a premium of ₹4, 500/- for one day installation since I needed it early.

1. Now if the installation is delayed, what happens to the premium I paid?

2. And, I am a prime plus customer. Who pays the penalty for Flipkart not adhering to the contract of installation on 18th?

3. Who is responsible for me wasting 4 hrs on phone with customer support and getting no resolution?

4. What is the compensation for me losing out on so many days of TV which has caused me and my family mental agony?

I have the recordings of all my conversations with customer support. I intend to approach Consumer court with these in case I do not get optimum resolution by today.

My order was supposed to reach on 16th, I can see the order has reached nearest hub (4km from my home) on 16th morning . After that no update from filpkart. Ive called Flipkart support multiple times, atleast 5, 6 times in last 4 days . They are saying “they dont have any way to contact logistics team, its upto them when they are delivering and its been escalated “. Nothing happened after 4 days . Why Flipkart cant handle their logistics team? Why are they not taking any responsibility once they get our money. Its not 60 rs item its 60, 000 laptop . Its very disappointing to see how they treat customers. Ive used Amazon their customer service is really good. This flipkart customer service is basically of no use . All I asked them is what is taking 4 days for delivering 4km, that they don’t have an answer. I might wait or might cancel the order if there is no update in a couple of days but one thing for sure, never going to order from flipkart again.
Please learn how to support and how to take accountability from companies like Amazon.

Order ID - OD[protected]

Every month Flipkart deduct money from my credit card without any information..why is this happening every month...i want my cash back.