Flipkart Complaints & Reviews

I just recieved the package today, when I opened the package I saw that the product I received was totally different than what I ordered. It was a flimsy pajama shirt from Tokyo Talkies instead of what I had ordered, a blazer from Tokyo Talkies. My daughter had already rated the delivery as "poor" but then we realised there was no return button, and that we couldn't even rate the item at hand because it keeps saying "you haven't bought this item". According to my memory and the orders list, I had bought the blazer not the shirt. The return policy of the blazer is 10days, so since I received it today (a.k.a 3rd October, 2024) the return policy extends till 13th October, 2024. I can't seem to find the return button neither can I rate the product. I hope this matter is dealt with quickly and immediately.

I have ordered Powermax Fitness TDM-96 (4HP Peak) Motorized Foldable on 23 sep and that time it was showing will be delivered by 02 October 2024 but today I saw on my order tracking it was extended to 8th to 8th Oct without any information

Dear Flipkart Support/Consumer Forum,

I am writing to formally raise a complaint regarding two of my orders placed during the recent Big Billion Sale on Flipkart. The orders were placed at a promotional price, but they were subsequently cancelled by the seller, citing "out-of-stock" as the reason. However, I have observed that the same products are now back in stock but listed at a higher price, which raises serious concerns...

I placed an ordered woodland shoes from flipkart on the 30th September 2024 with Order ID - OD[protected] and i received a notification on 2nd October 2024 that the item was cancelled and will be refunded to the same mode of payment with no reason. This has been a disappointment to me as im checking the site the stock are still available but they mention that its out of stock.

I purchased an oppo mobile from Flipkart on 26/09/2024 as my brother mobile is dead they assured it to deliver by 29/09/2024.

On 27/09 I got massage that you will get early delivery today but nobody came to deliver at 11:30 at night I got massage that as per your request we have rescheduled the delivery on 29/09 I waited for 29 also tried calling the delivery guy but nobody picked up and later at night I got massage that your delivery is rescheduled for 2 October 2024 but today on 01 October 2024 i got massage in morning that your product will be delivered today but again delivery guy not picking the so many calls that is how Flipkart is treating old customers I never had a complaint from them before but now I am very frustrated by Flipkart what is the use of buying from Flipkart customer support says something every time your product will be delivered in 24 hours. Really annoying

Mobile is good but Delivery guy was very rude and he made us wait for 1 hour at 9pm night saying he will reach in 10 min. He first asked me to wait on road then asked me to come to hub and I waited at hub for 1 hour. he sent a guy at 10Pm who is not the wishmaster. He started on checking the old mobile without the package. Package was with the wishmaster and he didn't arrive to hub at all. At 10:30PM wishmaster came and saying he waited for 3 hours for me which is ridiculous and unreasonable. Very pathetic delivery service and wishmasters. The only reason I chose Flipkart is because o[censored]navailability of mobile in other platforms.

I have ordered Iphone 15 during Big Billion Days on 26/09/24 and next day was the delivery date. On 27/09/2024 my product was showing out for delivery I got the delivery boys number I called him and ask him about the delivery he told me that he'll deliver my product after 8:00 p.m. Again I called him after 8 he didn't picked my calls next day he blocked my number I guess. I talked to customer care they told me they will try to deliver my...

I have contacted your team multiple times regarding the repair of my AC, but unfortunately, even after numerous attempts, the issue remains unresolved.

To proceed further and seek assistance from Flipkart, I kindly request you to provide me with a denial letter for the repair.

Thank you for your prompt attention to this matter....

Hi, my order number OD[protected] has been not delivered since past two days. And constantly they are changing delivery dates.

My order id OD[protected] while purchasing the product it has been mentioned that product is on Onsite warranty but later i knew fron Acer official website and confirmed by calling [protected] that actually indeed the product is on Carry in warranty only please return my product attaching all documents. Brand is clearly denying to give Carry in service so i want to return my product...

Hi Sir,

I am Harsh Yadav

Flipkart Account Details -
Name - Harsh Yadav
Phone No - [protected]

I am Premium Customer of Flipkart, I am unable to make a purchase using any credit or debit card on my flipkart account. I have used all my cards on Flipkart many times before and my cards are working on all other online platforms, But on flipkart I am getting the message "Transaction was...

My friend ordered a product from flipkart and she herself cancelled the order. Unfortunately, after a few days her order was delivered, and she was asked to pay for the order by the delivery person (even though it was cancelled). While opening the package she got a different product rather than what she had ordered. Called the delivery person a few times and afterwards he switched off his cellphone. Also tried contacting the customer support...

My friend ordered a product (order id - OD[protected] from flipkart and she herself cancelled the order. Unfortunately, after a few days her order was delivered, and she was asked to pay for the order by the delivery person (even though it was cancelled). While opening the package she got a different product rather than what she had ordered. Called the delivery person a few times and afterwards he switched off his cellphone. Also...

I am unable to login into my Flipkart account. I get a message saying that my account is not verified. I have sent my Aadhar details and my phone number to [protected]@flipkart.com.
THIS IS A VERY URGENT MATTER.
Please resolve this within 5 days.

I have been using this account linked with my phone number for several years.

Dear Flipkart team.

This is very Disappointing to inform you that We have got a personal relationship manager service for our account that is INDIAN HOME FAB PRIVATE LIMITED. We have bought that service for rupees ₹14, 159 DATED ON 21 SEP 2024 But they didn't provide me any relationship manager for us & As per telephonic conversation, they didn't even provide me any phone number for the concerned person.

I have purchased mobile from flipkart but my mobile not delivered on time delivery person also not behavior good, regarding this i complete to flipkart customer care but 0% support, i still not get my product and flipkart not taken urgent serous matter, i request to indian consumer as soon as resolved issue because of that i faced mentally and emotionally problem

I need justice any how

Hi Sir/Madam, My name is Rukshana Banu, I paid 12, 640 INR and placed a Mobile phone order on Flipkart Online on 21/09/24 via Order ID. OD[protected] and due to financial reason I cancelled my order before it was shipped or delivered, but when I tried to Cancel the it shows me the message - Cancellation is not possible for this Order. I tried to call the customer care but nobody seems to be helping, I even tried to call delivery person,...

Complaint Against: Flipkart

Order ID: [OD[protected]]

Product Name: Samsung Phone

Dear Flipkart Team,

I am writing to raise a complaint regarding my recent purchase made in error on Flipkart. I accidentally placed an order for a Samsung phone under the "Lowest Token" offer and paid a token price of ₹999, mistakenly believing I could cancel the order if needed.

Upon realizing the mistake, I immediately tried to cancel the order, but I was informed that the token price of ₹999 is non-refundable. Despite multiple attempts to resolve this with your customer service, I have not been successful.

As this was a genuine mistake, I believe it is unreasonable to withhold the token price. I kindly request that the ₹999 token price be refunded, or at least credited to my Flipkart Wallet for future use.

Please reconsider this situation, as the order was placed unintentionally, and I would appreciate your assistance in resolving this matter.

If this issue remains unresolved, I will be forced to escalate the complaint through the National Consumer Helpline.

Order Details:

Order ID: [OD[protected]]
Token Payment Amount: ₹999
Purchase Date: [[protected]]
Contact Information: [protected]

Name: [Vaibhav Singh]
Email: [Dhansingh[protected]@gmail.com, Vaaibhavsingh[protected]@gmail.com]
Thank you for your attention and assistance.

Sincerely,
[Vaibhav Singh]

I had Raised a Query on 26th August that I am unable to use the offer and About my expiry of egv wallet so on 30th August flipkart has Given me Resolution that they are Refunding the whole amount into bank and after that On 4th, 12th, 18th September i have Continuously received mail which says Refund is in Process and For sure it would be done in 72hr and would take 5 business days to reflect into my Bank account .
But after the timeline...

Dear Flipkart Customer Support,

I am writing to express my deep frustration and disappointment regarding the blocking of my Flipkart account on 26/09/2022. Despite numerous attempts to resolve this issue through your customer care, I have not received a satisfactory resolution. Each time I contacted customer support, I was informed that the backend team would reach out to me within 48 hours. However, it has been almost two years, and I have yet to receive any communication from the backend team.

The reason provided for blocking my account was the cancellation of recent orders. However, I only canceled 2 or 3 small items that had not yet been shipped. As a loyal and valuable customer, including being a Flipkart Plus member, I find this action extremely unfair and unjustified.

Currently, I am forced to use a family member’s account, which is also a Plus premium account. However, there are personal items that I need to order for my safety and respect, which I cannot do comfortably using someone else’s account.

I kindly request you to unblock my account as soon as possible. I am willing to provide any necessary proof to resolve this issue. Without access to my account, I am unable to use Flipkart comfortably and efficiently.

Please take immediate action to restore my account. Your prompt attention to this matter would be greatly appreciated.