Flipkart Complaints & Reviews

I had ordered a dining table on Flipkart and delivery was promised in 3 weeks time. But the delivery wasn't made and the order was cancelled due to an internal issue/mistake at Flipkart's end. The entire payment was done in September end by utilising a bank offer available at that time.
I have been asked to re-order the item and the amount was refunded. But now, the offer is not available with the same bank card. Why should customer suffer due to Flipkart's internal problem?

I ordered the Kadence A281 guitar from Flipkart on 27 September and got it delivered on 2nd October. The guitar came in damaged already. The bridge of the guitar had a little crack in it and since the crack was really small I didn't bother to replace it. After playing it for a few days I noticed that the crack was getting bigger, I tried replacing through flipkart but by then the replacement window had closed, then I tried contacting Kadence...

I ordered a 15.6 inch display size laptop from MSI on Flipkart but they gave me a 14 inch laptop and when I complained I did not get any redponce...

Subject: Formal Complaint Regarding Defective Whirlpool Washing Machine and Unresolved Return/Replacement Process

Dear Sir/Madam,

This is to formally raise a complaint regarding the Whirlpool 7.5 kg 5 Star, Ace Wash Station Semi Automatic Top Load Washing Machine (Grey) purchased through Flipkart, with Order ID: OD[protected].

Upon receipt, the product was found to be defective, as confirmed by a Whirlpool technician. Despite my repeated efforts, it took almost a month for Whirlpool to provide the jobsheet, which I promptly uploaded to Flipkart as per your team’s instructions.

However, the situation has continued to deteriorate. I have been pursuing a return/replacement of the defective machine since August 11, but there has been no resolution. Tickets have been closed with misleading comments, and despite being assured by the Flipkart team that the product would be picked up, I received a call on the scheduled date instructing me to personally courier the washing machine to a warehouse. This is an unreasonable and impractical request, given the size and nature of the product.

Furthermore, when I escalated the issue to the National Consumer Helpline (NCH), Flipkart's response was that the product falls under brand warranty and that Whirlpool is responsible for the return/replacement. If this is the case, why did Flipkart initially insist on the Whirlpool jobsheet for initiating the return? Why was Flipkart not in continuous coordination with Whirlpool to resolve this matter?

It is now the end of October, and I am still left without a resolution. I have been unable to purchase a new washing machine as my funds are tied up in this defective product. This delay and constant runaround is causing immense harassment to me and my family.

I demand immediate action to either replace the defective machine or process a full refund without further delays. Failure to resolve this matter promptly will leave me no choice but to escalate the issue to higher consumer forums and take necessary legal action.

Sincerely,
Amarendu Behera
[Order ID: OD[protected]]

After my order I received a washing machine which was an open box delivery order, the parcel was delivered in the afternoon, upon proper and thorough inspection I found that some dents are visible in the bottom edge portion of it.
As soon as I observed I contacted flipkart with all the proofs and contacted them several times but they are denying & I even stopped the installation. Kindly guide me with proper planning so that I can get...

Let me explain my issue - Kindly Check Incident: IN[protected].
I ordered a game disc named "Cyberpunk 2077 Ultimate edition" with order ID: OD[protected], Ultimate edition includes main story game content plus add-on dlc i.e. phantom liberty. I checked the main story content is all good but I didn't receive any code to redeem phantom liberty dlc. I cant install phantom liberty without that code. I checked and that...

I ordered a phone with an exchange of my old phone. When the delivery date arrived, the delivery executive couldn't handle the iOS phone, so he insisted that I come to assist him in resetting it. The next day, when I went to collect the order, another executive told me I had to come down to the office, or the order would be canceled. He checked my phone, performed some tests, and informed me that my phone failed the battery and warranty tests,...

I ordered Orient Electric 25 ltr Geyser with order ID OD[protected].. The delivery executive was reaching us for 3 days as were out of town .. He delivered the product with a neighbourig shop and asked for OTP .. as we just confirmed that the product was delivered to a known person, we provided him OTP..
On reaching home, we found that the product was a used one, it had water in it, we requested for replacement of the product...

Dear Flipkart Customer Support Team,

I am writing to express my deep frustration and disappointment regarding the damaged TV I ordered and the ongoing issues with my return requests. The service I have experienced so far has been unacceptable, with repeated misguidance and delays from Flipkart representatives. Below is a detailed account of the situation:

Order Details: I ordered a TV on October 4th, which was...

Hello, My name is Richa Kalyani and my Flipkart contact number is [protected]
I ordered a Kimayra dress from Flipkart for Diwali occasion but instead of it i received a different color and brand dress. I created a return request for the same since it is not what i ordered (Kimayra dress).But Flipkart has rejected my return request claiming that they have shipped the correct product but since I have not received the ordered product...

Flipkart Jeeves Consumer Services Pvt. Ltd

Object :- Final Notice Before Legal Action

Dear Flipkart.Com Internet Services Private Limited Team And Jeeves Consumer Services Private Limited Team, We Have Repeatedly Advised You Of Your Very Long Overdue Phone Replacement Procedure Of The Poco F6 5g (Titanium, 512 Gb) Titanium Seller :- Flashstar Commerce. Mohammad Danish Iqbal Is Intentionally Delaying The Replacement...

I ajay kumar purchased tcl tv from flipkart plat form. It has one year warranty, but before the warranty period tv got damaged, while connecting to the customer care centre, they constantly saying tv will be replaced in two days. This is what happening from 1st sep 2024 to till date. Please advise me, what kind of next step i have to take. Order id :[protected]

Order : OD[protected]
I ordered multiple items in this order but Flipkart is not delivering one item worth INR 11254 - Mooncraft Furniture Wooden Dining Table with 2 Chairs & 1 Bench Solid Wood 4 Seater Dining Set (Finish Color -Teak Finish With Cream Cushion, Knock Down)

I raised issue on Oct 10 2024 but still after multiple communications they are not resolving the iuue.

I also requested to cancel...

I ordered a bike from Flipkart on September 28, 2024. After placing the order, I got a call from the seller on September 30 and was told that the bike model I ordered was not in stock.

Then I contacted Flipkart's customer care and they asked me to wait till October 5. But till October 5, I did not get any update. I contacted again and I was asked to wait till October 8. In this way I was repeatedly given 48 hours.

Finally on October 15, I was told that my order has been canceled and I will be refunded the entire payment.

I am very disappointed with this whole experience. I feel I have been cheated. I waited for so many days and I did not get any concrete answer. I will not get the offer I got now.

I want Flipkart to take appropriate action in this matter and compensate me for my loss.
And today 17/10/2024 they not get any responsible reply, only says sorry and sorry

I’ve ordered a product(Puma Shoes Zod Runner), Size 8 using flipkart service on 2nd October but somehow size that I order didn’t fit me proper and then I made a return/replace request but at that time flipkart deliver agent asks me for looptag number which I didn’t receive with product from flipkart itself.
And now I’m requesting to replace that product with 9 number, they are nor responding properly and they ask me to made...

I Have Click On Link For Order One Earphone Which Link Refelected In My Social Sites, In Which After Submit Address Details, I Have Pay Cash Amount Of Rs.299 For Oneplus Ear Phone, Where 87% Cash Back Meassage Found. I Have Transaction Id And Photo Of Company....

Dear sir Mam Maine 3rd of October ko order place Kiya tha jo ki maine order ki payment v kar di thi and order confirm hone k baad mene wait Kiya shipping k liye ho ki expected date 11th of October thi abhi tak na ship Hui hai na h kuch and today 16th of October suddenly they Cancelled my order jab stock hota nai hai toh order lete h kyu hai Flipkart and it's Seller MTAILMADEECOM ki fraud hai hai ye customer se offers deke order place karwa...

I am writing to express my extreme dissatisfaction with my recent purchase from [Flipkart]. I have encountered repeated issues, and I am requesting an immediate resolution and a full refund for the product. Below is a detailed account of my experience:

First-time delivery: I initially received a damaged product, and to make matters worse, the item was damaged. Since the delivery was marked as Open Box Delivery, I had the opportunity...

Hi Team,

I am writing to formally raise a complaint regarding the non-delivery of a 65-inch TV that I ordered from Flipkart during the Big Billion Day sale. The details of my order are as follows:

- **Order ID**: OD[protected]
- **Order Date**: September 28th, 2024
- **Expected Delivery Date**: October 6th, 2024

As per the tracking information, the TV was dispatched on October...

I am writing to formally lodge a complaint regarding my recent experience with Flipkart concerning my order of the Carlton London Atlas Mesh Office Adjustable Arm Chair (Order ID: OD[protected].

Upon receiving the chair, I discovered that it had manufacturing defects, specifically that one of the armrests would not attach properly. I reported this issue, and after an inspection by your official staff, my request for...