Aug 12, 2023
Updated by Dibyanshu Gautam Subject: Urgent Complaint: Incorrect Product Received - Seeking Resolution
To Whom It May Concern,
I am writing to urgently address a concerning matter regarding a recent purchase I made through Flipkart. I sincerely hope that you can help me find a suitable resolution.
Order Details:
- Order ID: OD[protected]
- Product: HP DeskJet Plus Ink Advantage 6075 Multi-function WiFi Color Inkjet Printer
Issue:
Upon receiving the product, I discovered a significant discrepancy. Despite having ordered the ink tank variant, I received a cartridge type printer instead. This misalignment with my original requirement hampers my ability to use the printer as intended.
Previous Efforts:
I had made two return requests (Return Request No:[protected] and[protected]) which were rejected by the Flipkart seller Mtailmodeecom Flipkart
Request:
I kindly seek your assistance in finding a prompt and fair solution to this issue. It's crucial to me that I am not compelled to accept a product that does not meet my needs. I urge for a respectful and considerate approach from the Flipkart team throughout this process.
Your understanding and cooperation are greatly appreciated. I eagerly await your guidance and support in resolving this matter.
Thank you for your attention.
Sincerely,
[Dibyanshu Gautam ]
[[protected], E-mail address - divsingh.[protected]@gmail.com]
[Order ID: OD[protected]]