Food Panda — refund still not credited after 10 working days

Website:www.foodpanda.in

On 26/09/2018 placed order in food panda with order id - w0bd-07h7 after the payment, order got cancelled from restaurant end. Got mail from food panda regarding refund initiation with in 7-10 business days. Still no refund has credited when discussed the same with live support team in food panda app they asked for bank statement. Why should i submit my bank statement? Why can't you solve the issue from your side?
Was this information helpful?
No (0)
Yes (0)
Food Panda customer support has been notified about the posted complaint.
Complaint comments 

Comments

I haven't received my order and have paid online. When am I supposed to get it? I mean this is pathetic.I want money back .I mean is this what you do when someone trusts your app and orders online?
I order at 4:13 pm and at 5:20 I called delivery boy. firstly he didn't receive calls then he picked and said i will delivered soon . But after half an hour order status showed as delivered. In support section there was no one to reply my message on chat box wow...
what a service you are offering..
Worst experience ever...
i want my money back.
Foodapanda,
I ordered chicken and garlic naan at night on 26 sep 2018 and paid for the same via paytm but then after few minutes it was showing that my order has been cancelled so i want my money back now...
My registered number is [protected]..
So refund my money asap as i didnt get any food..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information