Food Panda — refunds not received

 
16 Reviews
 pppooh on Oct 10, 2018
I had placed an order on sept 10th. My order number was z5df-wefp. I still haven't received the refunds. I had mailed thrm several times and i got standard response of 7-10 working days. Then i shared my paytm wallet statements as proof several times. Then finally on sept 28th i got anotjer mail from customercare@foodpanda.in mentioning they had a technical issue at their end. They re-initiated the refund on sept28th and asked to wwit for 7-10days. Again till date i haven't received any refunds. I shared my latest paytm statements again, but no response from the team.

I noticed in this chain that many people are facing this issue. It is high time we reach out to consumer courts and let them know of this cheating from foodpanda

Complaint Status


[Oct 10, 2018] Food Panda customer support has been notified about the posted complaint.
Complaint comments  15 Comments     Updated: Share0Tweet0Share0

Comments

I order one meals in food panda through net banking at 11.09AM but I didn't get any response till 11.45PM. after that they said you order not confirmed and we will send money within 7 days. But why I have to give my money to unknown for 7 days . I need my money right now. So please check with them and Please raise a complaint against this.

So on 9th October I ordered the food for food panda and I applied the copoun of crave party then paid the price online using paytm at 9:14pm the estimated delivery time was 45min now it's 2:48am I didn't get my delivery and automatically they cancelled my order and didn't refund my money

Its show delivered but food not received Amount Deducted. its a fraud. please take action many time food panda do like this, they chated to public, please ask to refund my money, the delivery execute is eaten my food and not deliveted and indicate that my food is delivered..

I placed order on foodpanda via Ola cabs. Delivery not received. The delivery person doesn't answer any call.

My order no. w4am-ik1v was never delivered to me and after 8 hrs. iI received a msg. stating my order is delivered. and I didn't even get my refund. I have also attached the photos ... plz, look at the time frame. I ordered around 12:30 in the day. and didn't get the order but a msg at 8:00 pm in the night that it was delivered.

Hi Team,

My name is Manish Shakya and mobile no, is [protected] and i was ordered today some food on same number still there is no update about my order also payment has already deducted so kindly look into this and resolve it asap.
Maine 4 oct 8.27 ko order diya tha magar mera order deliver nahi hua aur next day food panda ke aps me aaya ki gow satisfied order ye kya gai foodpanda cheated me
HI, I Ordered a mutton biryani from green bawarchi dilsukhnagar . Amount is been deducted while food is not delivered.providing you the order I'd. -a7qj-8kge-1. Why was the amount deducted while food is not delivered
Aaj maine 2 order kre payment bhi online krdi but order delivered nhi hue muje apna paisa wapis chahiye
I ordered a palak paneer at 10:20 pm, I waited till 12 at midnight but it was not delivered. I wasted my time and had to sleep empty stomach. Foodpanda is a fake company and is making fool of everyone. It should be banned.
I ordered food online which was prepaid but the app shows that it has been delivered which is not true. I wasted my money, coupon and time on this [censored] app.
I want refund and compensations.
I had placed the Order#y3yd-gwzp and amount was debited from account but food is not delivery to me.
LIVE chat folks are not responding.
Customer service poor.
It s very bad service. Don't purchase anything here. You get cheated at some time. They threat my money and order is not delivered. Please share this information to as much people as you can to save them
Hello,
I have order chicken crispy sandwich...It took 1 hour ...To prepare... After preparing is complete..Delivery executive has took my order...And in the next second it was showing it was delivered...But I have not received my order.I have order...I need my money return or my order...
Shame on foodpanda and their entire tea, , haak thuu means i spit on them, , my id nitesh394ncs44@gmail.com block and with unwanted reason, , i gave so much business this foodpanda looser, , so many order, , block my id for no reason, , please frnds used zomato and swiggy dont used foodpanda its request thx

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    Customer satisfaction rating
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    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    Food Panda - refunds not received