Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Last updated May 27, 2024
Complaints 4396
Resolved
186
Unresolved
4210
Quick Links
Statistics
Share
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints(4396)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jashu gohil
May 27, 2024
Report
Copy

Address:Katargam to kodinar

DEAR SIR/MAM
I travel for katargam to kodinar bus no GJ 18-AZ8503 for monthly travel this BUS BUTCharging point not working THIS PROBLEM DAILY SO REGULAR START CHARGING POINT

REGARDS FOR
GSRTC REGULAR CUSTOMER
MR.gohil jashu
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mpjani767
    May 16, 2024
    Report
    Copy

    ac not working

    Address:palitana

    *GSRTC m-Ticket*PALITANA TALETI to AHMEDABAD NEHRUNAGARName:Param JaniTripCode:1345PLTTABDAC45 DOJ:[protected], :13:45:00, AC LUXURYSeatNo: 15, 16BoardingPt:PALITANA TALETI

    I am travelling in this bus in which ac is not working at all...also bus conductor doesn't ans properly...please mind this problem and try to solve...because in ac bus there is one only way to get air in and that was AC. ald also if you charge for that...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    Srparmar
    from Jasdan, Gujarat
    May 13, 2024
    Report
    Copy

    Not available drinking water facility at ma khodal hotel tarapur

    I have booked my ticket for Surat to Limbdi on dated 13.05.2024 with bus no.GJ18Z8604. AS bus stop on hotel Ma KHODAL at Tarapur. There is no even drinking water facility. Why should GSRTC stop such hotel. Can you wish we forced fully buy bottle of drinking bottle to drink water. Plz suggest what should I do....
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    J
    Jahid Kadarbhai Garana
    May 1, 2024
    Report
    Copy

    Drinking water service unavailable

    Address:Rajkot

    Drinking water service Unavailable today Now 01/05/2024 Time 12:08 pm
    And platform No. 20 wall Clock Not working...
    +1 photos
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    V
    Vishnu Kumar leuva
    from Ahmedabad, Gujarat
    May 1, 2024
    Report
    Copy

    Driver bed behaviour

    લુણાવાડા અમદાવાદ 11.20 તા.01.05.2024
    હલધરવાસ ચોકડી ડ્રાઈવર દ્વારા દાદાગીરી કરવામાં આવે છે ખરાબ વર્તન કરવામાં આવે છે જે સંદર્ભે કાર્યવાહી કરવી નહિં તો મુખ્યમંત્રી સુધી લેખિત...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    A
    Aditya Prabtani
    from Palitana, Gujarat
    Apr 29, 2024
    Report
    Copy

    Bus arriving time

    Address:Savarkundla Bus Station

    I'm belong from Palitana and I travel thru bus of savarkundla depo. The route of this bus is savarkundla to krishnnagar vaya Palitana. Bus time to arrived in Palitana is 6.50am but bus arriving at 7.20, 7.30, 7.40or 7.50am(sometimes). Savarkundla depo manager is not unknown about this about problem but then also not taking such a major action on this, because of this i get late for my college everyday, so i am requesting to take action about...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    P
    Paresh Chauhan 07
    from Vasai-Virar, Maharashtra
    Apr 28, 2024
    Report
    Copy

    Regarding Refund Issue

    PNR No. G[protected]

    OB reference: GS43281021

    The bus was running late almost 3 hours. I got the call from the office that bus was running too much late. I had not travelled into the bus and raised the request as per the call recieved from the GSRTC officials. Please refund me for the same as I had not travelled in the bus.

    Please provide me the refund....
    +2 photos
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    H
    Hemant Pathak.
    Apr 24, 2024
    Apr 24, 2024
    This thread was updated on Apr 24, 2024
    Report
    Copy

    Miss behave of Prantij depo Bus conductor.

    I boarded from Modasa to go to Lunawada...the ticket cost 46 rupees...I gave them 56 rupees...they were about to give me 10 rupees back. When I asked them to get my money back, they started talking to me rudely, Abuse me and insulted me... saying that I was going to take some money and run away. And kept the bus standing and told me to get off from my bus... Otherwise I will take you to the police station. I was misbehaved for asking for...
    +1 photos
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    P
    Panah Mavani
    Apr 22, 2024
    Report
    Copy

    I booked a bus to pick me up from Surat kamrej bus stand to Vadodara Makarpura bus depot. Once I received the ticket, I tracked the bus online using the bus number and found out the bus that was scheduled to pick me up at 4:11 pm has left before 4 pm. Not only did the bus leave 15 minutes before it's scheduled time, the bus did not wait for a considerable time and I did not receive a single call from the crew onboard. Moreover, I was not able to contact the crew myself as no crew number was provided in the message.

    I request a complete refund for this journey as the bus left before its scheduled time, I did not receive any updates regarding this from the crew, and I couldn't contact the crew myself as no contact number was given
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      e.vimal
      Apr 19, 2024
      Report
      Copy

      Address:mundra

      Gs42963793 this is my transition id and transection success full. ticket not received. gitamandr bus port to Mundra. date of travel 1.5.2024 time of travel 20.35. number of ticket 3 members. kindly help me and provide the tickets.
      mobile number [protected]
      mail id. e.[protected]@gmail.com
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Patel Dhruvkumar hasmukhbhai
        Apr 6, 2024
        Report
        Copy

        Bus did not stop at Stop. (Karjan cross highway)

        Address:Karjan cross highway

        The bus did not stop at the Karjan cross highway stop and went through the Karjan bypass over bridge.

        Conductor miss behavior with passenger.

        Bus number GJ-18-Z-9881
        Bagasra - Surat...
        +1 photos
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        P
        Patil Himanshu 4196
        from Himatnagar, Gujarat
        Mar 26, 2024
        Report
        Copy

        My ticket booking refund

        Address:Himmatnagar Bus depo

        I booked a Wadi bus from Lunawada to Patan which my booking was from Himmatnagar to Patan but the bus arrived early at Himmatnagar bus station which was at 7 o'clock the bus left earlier than its time and the bus conductor didn't even inform us. We missed the bus so please refund our ticket booking money....
        +1 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        V
        Vishnu Kumar leuva
        from Ahmedabad, Gujarat
        Mar 23, 2024
        Report
        Copy

        Tiket rate over hi

        Address:Ahmedabad

        અમદાવાદ ઝાલોદ 6.20 am
        આ બસમાં મશીનમાં ખામીને કારણે Ahmedabad થી હલધરવાસ ભાડું રૂ.30 ને બદલે રૂ.46 લેવામાં આવ્યું છે જે અયોગ્ય છે આ બાબતે ઘટતું કરશો આ બાબતે ગ્રાહક સુરક્ષામાં ફરિયાદ...
        +1 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        C
        Caty Nile
        from Ahmedabad, Gujarat
        Mar 18, 2024
        Report
        Copy

        Irregularity bus of Dholka-saroda-ahmedabad of Chandola depot.

        Address:61, VANDEMATARAM BUNGLOW, OPP.GOPI RESTORANT,KALIKUND MANDIR,DHOLKA

        માનનીય મહોદયશ્રી,
        અમારા દ્વારા ગુ.રા.મા.વા.નિગમ ના સક્ષમ અધિકારી ને ધોલકા-અમદાવાદ-ધોલકા વાયા.સરોડા બસ ચંડોળા ડેપો દ્વારા વારંવાર કોઇપણ જાતની પૂર્વ રચના વગર રદ કરી દેવા...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        K
        Kishanbabariya
        Mar 18, 2024
        Mar 18, 2024
        This thread was updated on Mar 18, 2024
        Report
        Copy

        Over speed and durty bus

        Address:Derdi kumbhaji
        Website:Mercomplian.com

        Rajkot to bagasara bus over speeding and dirty cleaning...
        +1 videos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        R
        raj kukadiya
        Mar 16, 2024
        Report
        Copy

        Irregularity and breakdown issue of bus

        માનનીય સાહેબ શ્રી, હું ફરિયાદ કરનાર goverment engineering colege, Bharuch મા અભ્યાસ કરું છું છેલ્લા 2 Years થી updown કરું છું અવાર નવાર અમારી bus let પડે છે છેલ્લા 4 દિવસ થી આ બસ લેટ પડે છે અને ડ્રાઈવર નો contact કરતા...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        Bharch depo bus bharuch to sirdi no 073583 date 13/03/24 time 9:06 from Kim chokri to surat I travel driver and conductor making non sense noise pollution in bus bye making loud speaker song without considering passenger willingness .so pleas make government bus noise pollution free and take disciplinary action against both...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        H
        Het Joshi
        from Harij, Gujarat
        Mar 7, 2024
        Mar 7, 2024
        This thread was updated on Mar 7, 2024
        Report
        Copy

        Conducto miss bihaviar

        Address:(BHJ) Bhachau

        Today I was stand meshana (radhnpur chockdi)the bus conductors had pickup me at stand and drop me haf way actually l am student and l have express student pass but conductor was not allowed me to travel the bus number is GJ 18Z 7173 (BHJ) date 07/03/2024 time 1:00pm...
        +1 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        B
        bhautiksoni9160
        Mar 4, 2024
        Report
        Copy

        Please change the halt

        Address:Adajan Surat

        I was travelling from Vadodara 19:15 to Surat by GSRTC VOLVO bus number 9261

        The halt at hotel Raadhe at 20:20 was very bad experience.
        Poor Hygiene,
        No Refreshments,
        Washroom Unhygienic
        Food Quality worst.

        Yours Sincerely
        Bhautik Soni...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        P
        paresh bhai
        Mar 1, 2024
        Report
        Copy

        Bus service is very slow

        Address:Surat

        Bus time is 10:20 but bus is delay by 2, 3 hours bus name is Vapi mehsan (gurjarnagri) I have rush to go to ahemedabad, it’s very unprofessional, I have loss of 25, 000 who will compensate? At least you should inform us if bus got delay, it’s very frustrating and irritating thing...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy