[Resolved] Head West Migration Services — wrong product billed
Titiasid2519 on Dec 26, 2017
This complaint is regarding my paid listing with just dial for dns overseas, a company i have now closed down. My listing is on a monthly ecs facility. I have called them on numerous occasions and told them to close my ecs payments and transfer it to my new company headwest migration services.
This is to bring to notice that my company dns overseas is closed hence i wanted the account to migration to head west migration services. As the service is on ecs with the account hence no cheque should be presented as the bank has closed now.
To this effect i had called justdial helpline and was advised that the ecs cheque will not be presented and i was subsequently contacted on many times by prince shukla, who said that he will help me to migrate the account to headwest migration as per my existing plan and would adjust any money which is remaining in my account which at that time was rs 2900.
He came to my house on 11/12/2017 and i was quoted at rs 12000+ gst for the full year package, coming to rs 14200 and after deducting rs 2900, he calculated that i would have to pay rs 5900 for 6 months and the listing would remain active as per old contract.
Also he had discussed that the contract rates would also remain same for the bangalore as i am an old customer.
I also told him that i had paid for the banner in 2016 but the banner was never activated had asked him if he can find out if i could get some credit for that if i apply for a new banner.
Now when i checked up with the justdial call centre (Anuj sharma - id[protected] i told that dns overseas account is still on with ecs as it is. A new account under headwest migration services has been created with banner/ jdrr product and no listing. This was never discussed and this amounts to fraud committed by the prince shukla.
Prince shukla (Employee id[protected] came to my house and introduced himself as rishi pradhan and gave me his number which is registered under prince shukla. He conned me into signing up for the banner whereas i had asked him to migrate my account from dns overseas to head west migration services with the listing package. The receipt number is [protected].
I am now enraged with just dial company and staff as this is the second time after not getting the banner activated in 2016 that i have been duped by them.
All i want is to migrate my account under dns overseas to head west migration services. Please do the same at the earliest as been committed by just dial employee prince shukla and money taken for the same.
Just dial is a fraud company
Complaint marked as Resolved Dec 26, 2017
wrong company name mentioned, complaint was by HEAD WEST MIGRATION SERVICES AGAINST JUST DIAL.
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