| Address: Bangalore, Karnataka |
Hi,
Complaint against City Honda Service, KalyanNagar - IMPROPER SERVICE RUINED MY BIKE.
I did notice a variation in the engine sound when collected the bike after the last regular service (5th Apr 14, Invoice No:14W106418) of my Honda Unicorn Bike done at City Honda, KalyanNagar. I immediately asked the technician to check and he responded that nothing is wrong with it. I went back to the service Center again after couple of days as the noise was horrible, and got the same response that "this is how it should be and nothing wrong with the bike". I thought ok, but as the noise was too much, I went to another Honda service Center after few days and they have confirmed that the engine noise is unusual. Then they informed me that there are issues with the engine and they did engine H/O to fix it. Glad that it is fixed and now the engine sound is back to normal. And they charged Rs 9778/- for it.
This is classic example of improper service at City Honda, KalyanNagar. I strongly believe that they did something wrong with my bike and ruined my bike. Please can this be taken as a customer complaint and do the needful.
If this is not the right forum to place the complaint, any alternate contacts would be helpful.
Regards,
Anish
[protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved
I'll Never make any of my vehicle servicing at this work shop my
vehicles Job card no:14JC06722 I gave my Vehicle for the second free
servicing @3664 Kim's met with the se vice advisor who writes the job
card I had told all the complaints in the vehicle and he noted my
complaints in the job card when I went to take my vehicle in the evening
they gave me my bike with just cleaning the mud on it and just
tightened the brakes that's it. I don't know weather they changed the
engine oil or not the complaints which I had made they did not made it
they did the same for my first servicing also when I went to the service
incharge he makes an trol and says that your vehicle is in good
condition and says that the same thing happens in the other vehicle also