ICICI Bank Complaints & Reviews

Hi i am unable to receive otp from icici bank form last few days... Sometimes otp is coming very late like after half n hour... Facing so much problems because of the otp... Kindly resolve this problem as i have to make some transactions... Because of no otp facing so much problem... My mobile number is correctly registered but not email i want to register my email also so please suggest me how to do that...

Hi

My icici personal account got debited 473/- 103 times in a single day without any intimation.

Even after clearing all my outstanding amount of my loans, it happened. Before clearing outstanding amount, i got a call from icici customer care people that if i clear outstanding amount and bounce charges, they will exclude my ecs amount of my previous months, but i was shocked they deducted 103 times almost 50,...

I made an online transaction for electricity bill payment via amazon on 14th january-2019. Amount was deducted from my account but order wasn't completed. Amount of 3480/- was deducted from my account on 14th january 2019. Upon asking from amazon, they declined to have received any payment from the bank.
Icici bank is just saying the amount is deducted from their end.
I checked multiple times with the amazon, they said they...

Txn of INR 968.65 done on Acct XX773 on 12-Nov-19.Info: VSI*Amazon Pr.Avbl Bal:INR 6, 22, 939.43.Call 18002662 for dispute or SMS BLOCK 773 to [protected] I have been receiving this message for the last 4 months, I have contacted ICICI bank customer care and they said nothing can be done and better close the account. Its bad to appoint these type of call center officials.
Please give me a solution to cancel this transactions or I will be forced to terminate my account including prudential and loans in ICICI BANK

Issues i am facing in using icici bank services :

Firstly, without asking me icici bank has activated amex services and started charging high rates thereon in spite of my request to close the service.

Secondly, again without asking me icici bank has activated sign board facility which i am not aware of and again they have charged me with rs 2000/- and pressurizing me to avail the service.

Thirdly, after all this icici bank have started charging 2.95% msf charges instead of 1.65% and in spite of raising issues since 3 months, mr deepak verma (Nodal officer) and other team members are least bothered and started harassing me with unwanted charges.

These are the behaviours of icici staffs

Dear sir,
I have a two wheeler loan. I am paying the loan due on 8th of the every month. But ecs return change are withdrawal my money in last few months. On 09th july 2019 withdrawal 396.15 rupee's and same month again 17th july 2019 withdrawal 413.00 rupee's, in august 07th and 16th again withdrawal my money rs 16.83 and rs 472.00, an another few months on october and november again withdrawal from my account 298.47, 5.00 and 413.00 rupee's. Sir, please slow this problem.

I have recently bought an ac and washing machine using bajaj emi card. For that, first emi amount has deducted on 02/11/2019. After that, on 08/11/2019 and 09/11/2019, from my account, the amount of 1300/- has deducted under the name (Nach_ad_rtn_chrg~bajajfin). Why does it deducting from the account? Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. Please respond and resolve the issue asap.

Dear sir/ma'am

I was working as an insurance sales agent in icici prudential. They provided me with a credit card of icici bank. After 6 months i quit my job as i got an better opportunity. By the month of july, 2019 i was overdue by an amount of rs. 24000. I made a payment of rs. 9012. By that means my balance should have been reduced to rs. 14, 998. But instead of that my remaining payable balance has been increased to rs. 30, 000.
When the matter came to my notice, i tried contacting them regarding my statement. But there was no response from their side. Nothing at all.

Now from last 2 months, a lady named shilpa from delhi have been calling my office colleagues, my parents and even sent a guy to our house instead of calling me and asking them to forward a number to me. When i call back on the given number, she responds to me like i will call you back in 5 minutes and then gone. No calls for few days. The same has been repeating for a while.

Yours faithfuly
Sahil

Icici bank deducted rs. 2000 from my bank without any information.

This is robbery of my hard earned money.

If a person have limited amount in his bank and was thinking that he have money.
He goes out buy something... Then he check his account and found no money.

Who is responsible for that situation.

I hardly withdraw money from atm... How the charges are this much.

Date of incidence: 1. Rs 3674.35 in 2019 (Till date and still unknown amount
Is being deducted from my account, even after
Complaint)

2. Rs 6040 in 2018

Full description: rs 9714.35 amount is deducted from my account for credit card no. : [xx6820 ] (Sorry i am not able to provide the full credit card number as it is not issued to me. Thus, not aware of this.) which is not mine. I got first notification mail on 3rd oct 2019. Then, i analysed my completed deductions of my account and came to know about the total deduction amount.

On the same day i. E 3rd oct 2019, i had mailed about this discrepancy. But received reply from icici on 12th oct from one of representative voona vikas, saying this is minimum amount due for this credit card with card no. : [xx6820 ] which is never issued to me.

I have again mailed about this fraud but i have not received any reply till now.

Thus, i have also raised complaint in rbi ombudsman for the same.

Request you to please refund the amount at earliest. (Attaching full deduction statement till 10th nov 2019)
If require to submit the detail deduction summary. Please provide working email id as here only jpeg file is allowed to upload.

Thanks

Hi team,

I recharged with ₹400 through upi to my icici fastag account no. 21015871 on[protected]:45 but the amount did not reflected on my fastag account.
When i raised a complaint they said you vehicle number is not update so recharge through upi was not reflected, so i updated the vehicle number and the raised the complaint again, this time they said your request is forwarded to concernd team and you will get you refund or it will reflect in your account. But till now i have not received my ₹400 back.
Everytime i call to customer care, they will raise a new complaint and there will not be any action or update after that.
This complaint cmp[protected] has all the required details in their website. I have also attached the screenshot of above complaint. Please take necessary action.

Thanks,
Rishabh gupta
+91-[protected]

My name is Aditya Shivaji Pawar and i'm holding a salary in icici bank for the past 1 years. i just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 28.09 each (Total INR 103 Rs) on between November 7th & 9th 2013 and the description says:
1 posdec chg/9248/25st3 dr inr 29.50
2 posdec chg/9248/25st3 dr inr 0.01
3 posdec chg/9248/25st3 dr inr 9.00
4 posdec chg/9248/25st3 dr inr 28.97
5 posdec chg/9248/25st3 dr inr 28.98

Kindly check and possible to refund.

Dear team,
I would like to bring this to your attention that money has been deducted from my account without my knowledge. This happened last time too. Both times it's the same amount of money (₹199) from the same transaction id of sb498800. I am attaching below the description of the transactions by their screenshots. I would like you guys to take action accordingly.

I applied for amazon pay icici credit card the application is processed and the card was dispatched in blue dart.. But the delivery manager just called once and reported like the address is wrong. I decided to contact the customer card of icici.. But u guys want my account number or card number. How am i supposed to know to card number if i didn't receive the card.. Please contact me for a redispatch of the card.. Urgently

Mobile no linked with creditcard:[protected]

I was using CPP services for last 5 years and this year, I received a letter from them stating that the 5 years tenure for CPP is complete and therefore they would need me to send a filled form in order to continue the service. As I was not willing to continue, I did not bother sending the form as stated by them.
However, my credit card was charged for the CPP service which was supposed to be expired without submitting the form.
At this point, I am totally unsure on what needs to be done, as the customer care says they can provide only 50% refund. I am perplexed on how things are managed and how one can renew services without one's consent.

Hi i am being abused and harassed by icici recover agent please advice me what should i do where i can complaint about this? They just came to my house and harassed my mother and my wife as i wasn't at home. They also threatened me when i called them. They said they will come again. Need help on this as quickly as i can. Need to talk to someone about this as quickly as possible. How can then can come to. My place and talk to my parents like this

Dear team

i am holding saving a/c, personal loan, and auto loan from icici bank.

as i am honestly paying all the previously bouncing charges and late
payment charges in past month.

but after paying all the due amount,
i have deposited the amount of rs 13150 in two parts to pay regular emi of my auto and personal loan in november month which was debiting through mysaving a/c.

But personal loan department debited extra amount from my saving a/c due towhich my auto loan emi bounce and they charged me bouncing charges.

as i am honestly paid all my dues and this is breaching of trust, who
allows you to debit my account without my permission.
is bank has permission to debit any amount from customer account anytime?

i am not going to pay any bouncing charges and kindly refund all the
charges which was lieved in my account.

customer care services is very pathetic and they cut my calls without my permission and without giving any resolution to my complain.

if i am not getting any resolution from your side, i will lodge this complain to banking ombudsman or rbi


1. Personal loan emi debited twice
2. Auto loan emi bounce
3. Refund of all charges and extra amount.

kindly resolve all issue asap.


regards
sachin pandey

I tried several times to get otp while recharging through credit card and it requires to enter my otp password but i am not not getting any otp from icici bank, very bad, then i jumped to another bank to complete my transaction. I want to say that this is not the first time i am facing kind of problem from icici bank, i am not getting online transaction details for several times.

Contact details

Mobile no:[protected]

As per central gov of india notification adhar is valid for all-purpose if there is any address change or name change or any mistake and all banks are accepted adhar card for the name change except icici bank.

Dear icici bank

Kindly change your gazzated letter rule otherwise we don't have a choice to close our accounts from your bank.in india, peoples don't trust in all banks because of lots of rules, staff attitude and customer accounts, and money security.

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money. I've got back to back irritated calls from icici regarding the cpp plan, and they said it is mandatory and default for every card holder and they deducted the money.

Registered mobile no:[protected]