[Resolved]  ICICI Bank — not getting otp for icici bank card

I tried several times to get otp while recharging through credit card and it requires to enter my otp password but i am not not getting any otp from icici bank, very bad, then i jumped to another bank to complete my transaction. I want to say that this is not the first time i am facing kind of problem from icici bank, i am not getting online transaction details for several times.

Contact details

Mobile no:[protected]
Was this information helpful?
No (0)
Yes (0)
Dec 9, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Today 02-nov my Account get deducted from unknown source "VSI*GOOGLE". In which i haven't done any contact..please let me inform what is this transaction belongs to
ICICI Bank Customer Care's response, Nov 8, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (996210_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
As per statement my amount as been debited 413 for esc charges there is no confirmation email or call. Please check and solve the issue as soon as possible..may I know the reason behind the debiting amount monthly income
Just now, I have got message that my bank account debited of Rs. 12142.77/-

I don't know who has taken this.

icici bank customer service number is showing invalid.

now what to do.
ICICI Bank Customer Care's response, Nov 8, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (996210_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information