Indian Railways Customer Care
Ministry Of Railways
Customer satisfaction rating: 2%
Submit a Complaint
5145
COMPLAINTS

Indian Railways Customer Care

Ministry Of Railways

Address
Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2197
down
653

Mobile:
Mobile:
up
2001
down
561

Customer satisfaction rating
2%
Complaints
5145
Pending
0
Resolved
79
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Railways related photos (908)

Complaints with pictures are more trusted and informative    View all

Indian Railways Complaints & Reviews

Sort by:

Indian Railways — water waste in tikiapara 1 no. station gents toilet

 Kamalesh Pramanick on Nov 17, 2019
Dear concerned,
It is about water waste in tikiapara railway station 1 no. Platform gents toilet way beside old ticket...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — 100002142979399

 suresh bethi on Nov 16, 2019
Dear sir,

This is to bring to your notice the booking was made on the irctc web page.

My amount...
Complaint comments  Read comments Complaint category Railways

Indian Railways — harassment and verbal abuse

 Shhamvobi Nath on Nov 16, 2019
Dear sir/madam,
I am travelling in ranchi intercity express, train number 22891on 16th november, 2019. My bogie number...
Complaint comments  Read comments Complaint category Other

Indian Railways — bike is not reached in destination place

 Jituj on Nov 16, 2019
I had booked my bike from jaipur to balotra on 12 th nov 2019 however still not received my bike in my destination place....
Complaint comments  Read comments Complaint category Railways

Indian Railways — complaint against shri biswas reservation clerk at rajnandgaon

 chhajedraj@yahoo.com on Nov 16, 2019
On 11.11.2019 i booked reservation ticket having pnr no. [protected] and [protected]. Distance charged is 1564 and 1510 km but...
Complaint comments  Read comments Complaint category Railways

Indian Railways — not delivered parcel pwb. no.552402

 pmorkhande@yahoo.com on Nov 16, 2019
Dear sir,

I, ranjaybhai, make a humble submission that my valuable parcel worth rs.1726/- was booked from...
Complaint comments  Read comments Complaint category Other

Indian Railways — pnr-6631509662, train: 19270, 03-nov-2019, 2a, mfp - jp

 satish_iocl on Nov 15, 2019
Please refer e-ticket pnr-[protected]. A wait listed e-ticket was for four persons. After chart preparation only two people...
Complaint comments  Read comments Complaint category Railways

Indian Railways — sr citizen with heart condition not allotted lower berth

 AsimSiddique on Nov 15, 2019
Dear indain railway & irctc
Pnr no [protected]passenger  name : p. M iqbal 
I have booked the ticket for sr...
Complaint comments  Read comments Complaint category Unauthorized charges

Indian Railways — against tc of saurashtra janta exp from maninagar to borivali

 Sagar Neve on Nov 12, 2019
I sagar neve tracking from maninagar to virar by saurashtra janta exp on 12nov in d7. I am with general ticket so tc on d7...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — complaint against the railway parking, extra charges and misbehave with customer

 JAYKANT GOUJA on Nov 11, 2019
Hi
I am jaykant gouja, each and every time i have noticed that at railway station indore, parking staff are not good....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Indian Railways — unclean and unsatisfied and no amenities for elderly people and proper seating facility

 anjamanai on Nov 13, 2019
Coimbatore Railway station is unclean, no amenities for elderly people and least botheration of travellers.
No proper...
Complaint comments  Read comments Complaint category Employees

Indian Railways — lost a bag on garib rath express (12882 puri-howrah) which arrived at howrah on 1st november 2019

 Mayukh Mandal on Nov 8, 2019
Respected sir,
This is for your kind attention that we have lost a grey color bag containing a electric kettle (Which...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Indian Railways — complaint for unloaded parcel

 Rhondeno Kithan on Nov 7, 2019
Dear sir,

I would like to make a humble submission that my valuable parcel worth rs.51, 000/- was booked on...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Indian Railways — bike parcel not delivered at samastipur on 7th november

 N N Thakur Thakur on Nov 7, 2019
Bike parcel sent from guwahati nf railway by amarnath express parcel no d975953. Bike yamha gladiator br-01aj 7895 not delivered...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railways — bike parcel done at guwahati by amarnath express not delivered at samastipur on 7th november

 N N Thakur Thakur on Nov 7, 2019
Bike booking done in amarnath express from guwahati (15653) didn't delivered at samastipur jn. On 7th november. Parcel no...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Indian Railways — parcel not received since 25 days

 khushbumevada on Nov 6, 2019
A parcel was sent from surat (St) railway station to allahabad junction (Ald) on 14th october in train no. 19041 that is still...
Complaint comments  Read comments Complaint category Railways

Indian Railways — cancellation of train 22660 on 23 dec 2109

 sksingh659 on Nov 5, 2019
Sir,

I have been booked 11 tickets in ddn-kcvl super fast exp. (22660) vide pnr no.[protected] & [protected]...
Complaint comments  Read comments Complaint category Railways

Indian Railways — to refund the amount of my canceled ticket

 Sk@singh on Nov 4, 2019
Dear sir,
I would like to inform you that i had canceled my counter ticket in 15 october 2019 in noida which pnr no....
Complaint comments  Read comments [3]Complaint category Other

Indian Railways — staff behaviour

 Dhrubaaa on Nov 3, 2019
On 17.10.19 i was travelling in 20503 rajdhani express from simaluguri jn. To guwahati (Pnr no:- [protected], b7- 39). When...
Complaint comments  Read comments Complaint category Railways

Indian Railways — villupuram deputy station manager

 Soorajmal on Nov 2, 2019
Sir today morning i cme railway station for going chennai anadhapuri express not doing display which platform cme andapuri...
Complaint comments  Read comments Complaint category Neighbours

Recently Discussed

(6 minutes ago)
Onlineworkjob
data entry form filling job making fraud
(18 minutes ago)
Sulekha.com
contract about stansys software solutions
(22 minutes ago)
Sulekha.com
fake promises on lead generation packages-1 and amount not refund.
(53 minutes ago)
Payumoney
settlement not yet received
(1 hours 24 minutes ago)
Boat
boat rockerz 255 one side earphone not working

Featured Complaints