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1.3
Updated: Jun 25, 2026
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Indian Railways reviews & complaints page 2

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I
Irfan_n
from Jaipur, Rajasthan
Oct 30, 2021
Feb 17, 2024
This thread was updated on Feb 17, 2024
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Ajmer railway station parking owner imposed extra charges on customers

I am Irfan, each and every time i have noticed that at railway station ajmer, parking staff are not good. They misbehave with customer and extra charges on them. Like 1 hrs 30/- rs & if you came after 24 hrs charges will be 400/- rs for four wheelers
The man who attend me said my name is sameer and said you do complain against me wherever you want, nothing will happen he charged 150 Rs from me only for 6 Hr 15 min approx ( entry time-...
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A
Arati Gupta
from Pune, Maharashtra
Aug 15, 2021
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False TDR Repudiation

Dear Sir/ Madam,

This email is regarding the repudiation of my TDR request for PNR No. [protected], please see details below:
PNR No.: [protected]
Transaction ID: [protected]
Passengers: Arati Gupta and Nikhil Krishnan
Travel date: 17-July-2021
Journey from: Kayamkulam Junction station (Kerala) to Madgaon Station (Goa)
Class: First AC
TDR filing date: 18 July 2021 (00:33.17)br...
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A
Archnag
Mar 15, 2021
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Trains blowing horns in residential areas

Address: Skc white meadows,kengeri satellite town,Bangalore

I live in Skc white meadows, Kengeri satellite town, Bangalore. There is a railroad next to my society. All the trains have started blowing loud horns these days causing noise pollution and disturbance.
I request railway authorities instruct drivers to not blow horns in this area since there is no railway crossing nearby....
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K
Khan9019
Nov 3, 2020
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Birth not alloted on confirm ticket while travelling from Udgir To Parbhani by Train No. 07049 by TTE

Respected sir,

I Dr Khan Minhaj have booked the train ticket to travel on 30th October 2020 from Udgir To Parbhani which was confirmed with allotment of Birth CNF/S4/12/LB with PNR no. [protected] vide train Awb Festival spl(07049) (Ticket enclosed).

However when I, board the train on 30/10/20 the TTE, Mr Rajshekaran on duty in S4 boggi, refused to allot the birth, saying that your name does not appear in reservation...
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R
rajiv.paypal2
Oct 26, 2020
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Indian Railways Continuous honking by trains in residential area (Between KR Puram-Whitefield), Whitefield, Bangalore

Dear sir, with all due respect and humble submission, I want to bring it to your kind notice, I stay in the apartment called Prestige Shantiniketan, ITPL Main Road, Whitefield, Bangalore. There are 3000 family livening in my community and over 10, 000 adjacent to ours. For the last few years, we have been having sleepless nights as well as getting disturbed in day time due to unnecessary honking by trains (between KR Puram-Whitefield line)...
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P
Priti Ghai
Feb 21, 2020
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continuous honking by train in residential area, whitefield, bangalore

Address: Prestige Shantiniketan, Bangalore, Karnataka, 560048

We stay in a society called prestige shantiniketan in whitefield bangalore..
Initially when we bought this property the railway line behind was just for the goods. Now this line has been converted to passenger line.
Since then we are facing a lot of honking noise by the trains that pass by.
Some of them honk continuously for 20-30 min. Which is causing various health hazards.
Request the railways to please look...
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N
naresh02525
from Udhampur, Jammu and Kashmir
Jan 14, 2020
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regarding clarification of rules for sharing of reserved upper berths during day time

Pnr no: [protected] & [protected]
Train no. & name: 19415 / adi svdk express
Date of journey: 13-jan-2020
Dear sir/mam,
My mother aged 63 years, my wife and two children are travelling in this train on lower birth seats 49, 52 and 55. On rest of the seats in same cabin and in adjacent cabin, a marwadi group is also travelling. They are misbehaving with my wife regarding seat sharing.

My question...
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O
onkar_123
Jan 8, 2020
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non-delivery of parcel till date

Dear Sir/Ma’am,
Greetings!
This refers to one of my four parcels which I sent on 29/12/2019 PW BILL LT NO: A8302884.
4 packages booked from NZM to R having PRR no. [protected] which was loaded in train No: 12824.
The three other parcels were received in the same address but the parcel with Women Wear related to an important Marriage Ceremony coming in my Family is yet to be received/delivered.
The details...
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J
JAYKANT GOUJA
from Delhi, Delhi
Nov 11, 2019
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complaint against the railway parking, extra charges and misbehave with customer

Address: 242 Usha Nagar Extension, Ranjeet Hanuman road,, Indore, Madhya Pradesh, 452009

Hi
I am jaykant gouja, each and every time i have noticed that at railway station indore, parking staff are not good. They misbehave with customer and extra charges on them. Like 24 hrs 20/- rs & if you came after 24 hrs charges will be 40/- rs after a single hour. As per railway policy charges of 24 hrs is 10/-rs. Then they never parked any bike, if we parked the our vehicle they fixed on other place where i can take it out easily....
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D
Dhrubaaa
from Mumbai, Maharashtra
Nov 3, 2019
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staff behaviour

Address: CHIEF EXECUTIVE OFFICER, APDCL,KALI BARI ROAD, NEAR K.P. CHARIALI, 785640

On 17.10.19 i was travelling in 20503 rajdhani express from simaluguri jn. To guwahati (Pnr no:- [protected], b7- 39). When the pantry personnel started serving dinner, they did not serve soup. When i asked for a cup of soup, they intimated me that they did not serve soup for the passengers boarded from simaluguri jn, though every passenger paid for the soup when purchasing the ticket. When i repeatedly asked for it, two pantry persons replied...
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V
Viveksamuel I
from Delhi, Delhi
Oct 24, 2019
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unreserved passengers in reserved compartment

Dear sir
In navjeen express unreserved passengers got in from surat and currently feeling inconvenience to all the reserved passengers.
Travel date : 24/10/19

Also send the railway officials to clear the unreserved passengers as soon as possible. There is not a space to walk to the nearest restrooms

Kindly take necessary actions

Regards
Viveksamuel...
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V
VivekLifeCoach
from Bengaluru, Karnataka
Oct 20, 2019
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suggestion for saving of water and use of plastic

Some time back i was travelling from delhi to dehradun in shatabdi express. It was an overall great experience in terms of booking, services, timeliness, catering and so on by #indianrailways.

However, i observed that at start of journey every passenger is given 1 lt water bottle. All shatabdi trains are air conditioned and the #water consumption of people is expected to be lower in cold environment.

I observed...
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J
Jyoti prakash Dubey
from Mumbai, Maharashtra
Sep 8, 2019
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alcohol consumption in train

Address: Jabalpur, Madhya Pradesh

Today 8 sep 2019 train no 12191 shridhar express.
I am traveling with my family in ac 2 coach no a2 and i front of tc and all staff in my coach few people are drinking and disturbing us now. But no body is responsible and responding properly.
It's happening in train very often but no one is care about it.
It's really rediculas and shameful. Railway should take strick action. Against it...
Thanx...
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B
Bharat1722
from Anta, Rajasthan
Jul 4, 2019
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luggage not received

Address: A-602, Maruti Plaza Residency, Near Satyamev Hospital & Sarthi BRTS Bus stand, Chandkheda, Ahmedabad, Ahmedabad, Gujarat, 382424

Dear sir,
Complain: i had booked my two wheeler on 3-7-19 under self-luggage facility but after reaching at jaipur junction in same train on 4th morning at luggage office no body is responding me properly. On duty luggage officer is saying your luggage not been taken off which is railways problem. I don’t know what to do now? Even at ahmedabad luggage office they charged me extra money other than total official charges. I am a retired...
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H
harek1947
from Delhi, Delhi
Jun 24, 2019
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snatching of ladies bag after departure of bina malkherion 21/06/2019 in train dayodaya exp, train no 12181.

On 21/06/2019 ladies vanity was snatched from sleeper coach (S/6) of dayodaya exp train no 12181 after departure from bina malkheri station. The time of incident happened at 1.50-2.00am. M.in that day when incident happen no rpf (Railway protection force) available from bina malkheri to ruthiayi jn. Message was given to railway security head office at indore and bhopal also. No grp (General railway police) of ashok nagar or guna attaind me....
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N
Nishi1325
from Raipur, Chhattisgarh
Jun 9, 2019
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waiting room locked at udupi station

Address: Udupi, Karnataka

I am using this station since 2 years. And everytime I come here, and find waiting room is locked. Passengers are lying on the floor, chairs etc. Even for passengers of 2AC, have to sit outside.

And when told at station, railway employees say -" we don't have key of waiting room. "

Also most of the year, it rains in Udupi, and station is not even covered. Passengers have to go in rain and catch the train. br...
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D
Dharav Shah
from Surat, Gujarat
May 24, 2019
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parcel office ahmedabad

Small station valsad has computerised parcel whereas ahmedabad still doesn't have it.
I registered my bike for parcel from adi to bl on 22 may. Have still not received it and don't know when it will be coming. Receipt number is
T 862235. When will i be recieving the bike as it should be coming within a day with so many trains. No idea even how to contact ahmedabad parcel office...
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K
Kanika342
from Mumbai, Maharashtra
May 14, 2019
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complaint against co passenger

Respected sir/ma'am
This message is regard to a complain against a fellow passenger. I am kanika saxena. I am travelling in dee intercity 22471. My seat number is b2/63/sl. Except my seat, a family has occupied the whole room of 57-64 seat numbers. The seat 64 was alloted to a friend of mine mine, jahnavi tiwari but they managed to move her to another seat. This family is not letting me take my seat. They have refused to keep any of...
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L
Ladu lal Bamnawat
from Jaipur, Rajasthan
May 14, 2019
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ticket cancel karne ke liye

Ticket cancel karne ke sambandh mein
Pnr number [protected]
Train puri humsafar express (19317)
From nagpur to bhubaneswar
Date 07/05/2019
Class 3a
Number of candidate 3
First vijender kumar meena age 23
Second neemraj meena age 22
Third nandlal meena age 25

07/05/2019 ko 23:59 sa 08/05/2019 ko 03:00 irctc ka online booking app ma maintenance problem hone ke karan...
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M
Manjunath Kanchan
from Bengaluru, Karnataka
Jan 6, 2019
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platform ticket amount collected more... why???

Address: 560040
Website: Without platform ticket railway employees collected more money..

If passenger not taken platform ticket as for railway rules they have to take rs.250 why they are collecting more money??? Such a pethetic attitude from railway employees... It's in yashawanthpur railway station bangalore. We agree we are not taken platform ticket... Some time we are come for sending our freinds or relative. They are simply writing money and collecting money from public.....
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