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Indian Railways Complaints & Reviews

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Last updated Sep 23, 2023
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Indian Railways reviews & complaints page 2

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V
vaibhavpadia
from Mumbai, Maharashtra
Jul 29, 2023
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Charged me Wrongly & Forcefully

Address:WRQP+X62, Dr Dadabhai Naoroji Rd, Chhatrapati Shivaji Terminus Area, Fort, Mumbai, Maharashtra 400001

We board the train from Dadar to Neral, at Dadar station we booked the RETURN train ticket from UTS (paper&travel), but due to technical glitch in ATVM machine we didn't get the print of the ticket & the money was deducted from my account (RWALLET-Rs.80).
We also went to couple of ticket counter @ Dadar station to get the ticket print, but even there they were not able to give the print.

IT'S CLEARLY STATES THAT THE...
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DrVikramSingh
from Delhi, Delhi
Jul 25, 2023
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Excess fare being charged in the name of Dynamic fare whereas all seats are vacated

Respected sir,

As i mentioned in my earlier complaint/suggestion also. i have booked a ticket on 23rd July, 2023 (PNR[protected] from Dibrugarh to New Delhi 2AC costing 5300. incl(dynamic charges) which applies after 10% booking and increases.. when i book ticket and earlier complaint date the dynamic charges applied whereas the tickets much of that were not booked and in other dates too where the seats are less than 10...
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Dear Sirs

We (me, my wife, son, and daughter) are permanent residents of Trinidad and Tobago, which is situated in the Caribbean (North America). We are currently on a tour of Char Dham Yatra (Visiting four sacred places).

Our second train was from Dehradun to Varanasi Train No-12370 (PNR No. [protected]) on 13th July 2023 at 22.05. We received a text message at 19.32 PM that the train was terminated at Haridwar...
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B
bhaskar bhattamisra
from Powai, Maharashtra
Jul 18, 2023
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TDR DETAILS
KONARK EXPRESS (1 101 9) PNR [protected]
TUE, 11 JUL
VISAKHAPATNAM (VSKP) BRAHMAPUR (BAM)
I SLEEPER CLASS (SL) I VISAKHAPATNAM
DIBAKAR BMISRA
Malel 24 yrs
Current Status Current Status
Confirmed
* Tap on Current Status from Menu to fetch latest status.
NAGESWAR S
Malel 28 yrs
Current Status Current Status
Confirmed
* Tap on Current Status from Menu to fetch latest status.
Transaction ld :[protected]
TDR Status:CR Repudiate
TDR Zone:EAST COAST RAILWAY (EO)
TDR Reason:Train Late More Than Three Hours and Passenger
Not Travelled.
TDR Filed Date:l I-Jul-2023
TDR Repudiate Date:

Proof
The Train is running late by 03:35 hrs from the last destination station.It is likely to make up.Please check exact status from NTES or 139.Indian Railway
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    B
    bhaskar bhattamisra
    from Powai, Maharashtra
    Jul 18, 2023
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    TDR DETAILS
    KONARK EXPRESS (1 101 9) PNR [protected]
    TUE, 11 JUL
    VISAKHAPATNAM (VSKP) BRAHMAPUR (BAM)
    I SLEEPER CLASS (SL) I VISAKHAPATNAM
    DIBAKAR BMISRA
    Malel 24 yrs
    Current Status Current Status
    Confirmed
    * Tap on Current Status from Menu to fetch latest status.
    NAGESWAR S
    Malel 28 yrs
    Current Status Current Status
    Confirmed
    * Tap on Current Status from Menu to fetch latest status.
    Transaction ld :[protected]
    TDR Status:CR Repudiate
    TDR Zone:EAST COAST RAILWAY (EO)
    TDR Reason:Train Late More Than Three Hours and Passenger
    Not Travelled.
    TDR Filed Date:l I-Jul-2023
    TDR Repudiate Date:

    Proof:MSG from irctc
    The Train is running late by 03:35 hrs from the last destination station.It is likely to make up.Please check exact status from NTES or 139.Indian Railway
    Indian Railways customer support has been notified about the posted complaint.
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      A
      AnjaliChaturvedi
      from Chandigarh, Punjab
      Jul 18, 2023
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      Dear Sir,
      I had to travel from Agra to Chandigarh in the date 11.july.2023 in Madurai Chandigarh Express 12687 (PNR [protected]). The train was short terminated on that date and did not reach at the destination. I filled TDR for the same but yesterday I received the mail for repudiated. why cant I get My money if the train was not reaching the destination.
      Indian Railways customer support has been notified about the posted complaint.
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        L
        levisg
        Jul 17, 2023
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        Address:Rail Bhawan 1,Raisina Road, New Delhi
        Website:irctc.co.in

        I have booked ticket from Jammu to New Delhi from Jammu Tawi with my two kids on date 9th July 2023 having train number 12752 with PNR no [protected]. The train is delayed more than 6 hours from Jammu Tawi so i wait till 11 AM and other trains depart. I have to catch another Train from New Delhi that is scheduled at 11 Pm on Same day having PNR No. [protected] from New Delhi To Banaras. Now according to railway policy I have file TDR but not got refund. My Entire trip got ruined and railway not pay a single penny of money. More than 8k I wasted without travel due to problem of Indian Railway.
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          K
          Jul 15, 2023
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          PNR: [protected]
          Date of journey: 9th july
          Train no. 12582 (BSBS SF express)
          Boarding station: NDLS
          Reason for filing tdr: missing connecting train due to late running of first train
          PNRs of both the trains were linked. TDR filing was showing error. I complained to irctc via email. I got response that my issue has been forwarded to concerned department for tdr filing, but tdr was not filed. Later on tdr was rejected citing reason “invalid tdr”
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            M
            Jul 13, 2023
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            Website:IRCTC

            I had a confirmed ticket in train number 12130 against PNR number [protected] for date of journey 05.07.23 from badnera jn to pune jn Schedule time of the train was 18:45 at badnera station but the train was late for more than 22 hours So I didn't travelled in the train and I filed TDR before actual schedule time of train at badnera . My TDR request was reupdated by Railways. I think my TDR request should be approved by railways.V
            Indian Railways customer support has been notified about the posted complaint.
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              S
              sgab
              from Howrah, West Bengal
              Jul 13, 2023
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              I had a confirmed ticket in train number 18048 against PNR number [protected] for date of journey 08.07.23 from JJKR to Shalimar. Schedule time of the train was 17:45 at Jajpur station but the train was late for more than 5 hours and reach JJKR station at 23:30. So I didn't travelled in the train and I filed TDR before actual schedule time of train at JJKR. My TDR request was reupdated by Railways. I think my TDR request should be approved by railways.

              On 08.07.23 I travelled JJKR to SRC by train number 02838 PNR number [protected] .
              Indian Railways customer support has been notified about the posted complaint.
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                S
                sudhirisb4u
                Jul 9, 2023
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                Sir/Madam,

                I am a frequent traveller between Bengaluru and Samalkot Jn due to my work and I travel by BBS Humsafar Exp Train 22834. Currently as there is no halt at Samalkot for this train, I have to get down at Rajahmundry and take conencting train/bus. Recently I observed there are many other passengers like me who are travelling upto Samalkot/Kakinada towns by this train but getting down at Rajahmundry. I request you to kindly allow a 1 minute halt for train # 22834 at Samalkot Jn as this would benefit a lot of passengers and spare them from the inconvenience of changing at Rajahmundry.

                Thanking you,
                Sudheer
                Indian Railways customer support has been notified about the posted complaint.
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                  T
                  Tomchakkala
                  Jul 9, 2023
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                  The KR Puram platform ticket checking is looting from railway officials. To get the ticket, one must go to Platform 1 or the end of Platform 4. Also, there are no clear signboards indicating where to get these tickets.
                  I reached the station to pick up my parents and the train had already arrived. So I just went to the beginning of Platform 4 to help them with their bags and suddenly a ticket collector appeared from nowhere asking for the platform ticket. How am I supposed to purchase this without going to the end of Platform 4?
                  Also, the platform is flooded with Autorickshaw drivers who don't definitely don't have a Platform ticket. But the officials are ok with that.
                  Indian Railways customer support has been notified about the posted complaint.
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                    A
                    ajitkarn
                    from Salboni, West Bengal
                    Jul 9, 2023
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                    Address:Muzaffarpur Railway Station, Bihar, India

                    The Condition of Paid AC LOUNGE at Muzaffarpur Railway Station is Extremely Poor. The Sofas are so bad that nobody can sit on it. Very dirty also. The beds also very dirty. Only one AC is working. It is highly insufficient for the size of Lounge. Feeling very stuffy and hot. Cleanliness is very poor.
                    Indian Railways customer support has been notified about the posted complaint.
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                      S
                      Shubho22
                      Jul 8, 2023
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                      My seat is occupied by some strangers who have no ticket in reservation coach.
                      Indian Railways customer support has been notified about the posted complaint.
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                        Yashpal Jebaliya
                        from Chalala, Gujarat
                        Jul 7, 2023
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                        Address:Chalala 365630

                        Village chalala 365630
                        Dist amreli
                        Gujarat

                        I want to complaint against the road which made by railway between fataks.
                        It is in horrible condition.
                        It was made few days before and today there are big ditchs in its middle and when I ask the person there he tells me that he couldn't find workers for that so it is incomplete science 7 days and I don't know when it is completed.
                        So please do the needful.
                        Indian Railways customer support has been notified about the posted complaint.
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                          A
                          AravG1555
                          Jul 6, 2023
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                          Address:Gorakhpur railway station

                          We had booked a parcel from Naharlagun, Arunachal Pradesh to Gorakhpur, Uttar Pradesh, but even after the specified deadline, we haven't received it yet. The station has informed us that no consignment has arrived so far. We are facing a lot of difficulties due to this. Please pay attention to this matter.
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                            Address:Department of ECE, Government College of Engineering Srirangam,Trichy

                            On 12.06.2023, I parked my two-wheeler at the two-wheeler parking lot near Trichy Railway Junction, Tamilnadu and took it back the next day i.e. 26 hours after parking, for which I was charged Rs.60. But a receipt was given for only Rs.30. Charging Rs 60 for just 26 hours is a day robbery at its worst. Also, there is no roof for two-wheeler parking near Trichy railway station. There is only one floor that is not properly leveled. A fee of Rs 60 per 26 hours is charged for the inconvenience of stopping the vehicle in a mere cut-off area. Please take action in this regard.
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                              Harshh173
                              Jul 6, 2023
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                              Water leaking in II AC

                              Dear Sir/Ma'am,

                              I am a passenger in the 22475, A1 coimabtore hissar ac super fast express . Yesterday on 05 jul 23 when I boarded the train at jodhpur, i saw water leakage from roof of train, immediately i informed attendant and TTE. Presently, i have crossed Vadodara and no action has been initiated, i am travelling with 17 month old kid and we are facing extreme uncomfort due to water seepage and leakage.

                              My...
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                              subhalokesh
                              Jul 5, 2023
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                              In chennai korukkupet railway parking they are not giving proper reply to ladies and the person who worked there he is not willing to stand and help to take out the vehicle.
                              If I ask anything he will give rude answers.
                              since from past 6 years i used to park in korukkupet railway parking this is the 1st time i have been treated like this, after the contract changed from 1.6.2023
                              Indian Railways customer support has been notified about the posted complaint.
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                                Salagramam Praveen Kumar
                                Jul 5, 2023
                                Jul 5, 2023
                                This thread was updated on Jul 5, 2023
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                                IRCTC - TDR Filed - Not refunded yet and repudiated with wrong reason

                                Hello Team,

                                I had booked a train ticket (PNR no - [protected]) for 17th June 2023 from Vskp to Rjy for the Train No: 20833 - Vande Bharat express. But the train has been rescheduled from 5.45 AM (Actual departure) to 11 :45 AM. So I had filed TDR before the train departure for the refund with the reason "Train Late More Than Three Hours and Passenger Not Travelled." . But still I haven't got my refund yet and...
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