IndiGo Complaints & Reviews

This is Ghiat Djamel Eddine, I booked a one way flight from Hyderabad to Hanoi on the 30th of December using the indigo app, flight numbers as follows 6E 428 and 6E 1631. Money was deducted from my account but no PNR or confirmation was generated. Please find attached evidence of that. Meanwhile, can you please help me get my ticket against the payment I made?...

Landed in Delhi from the UK via Istanbul on 7th December
Airline staff at Istanbul suggested putting hand luggage in the hold as flight was full and that the 2 pieces of luggage would be on the belt at Delhi airport on arrival
Reached Delhi and only 1 bag arrived
The missing bag was the bag with OCI visa and some ££
Filed a report and after 10 hours at Immigration - being questioned like a criminal was granted...

Payment initiated
Dear 6E Customer,
Thank you for choosing IndiGo!
Your Booking Details

chennai pune
oneWay • 17 Dec 23 • Direct • 1 Pax
payment Status
Initiated
Transaction Date/Time
03 Nov 2023 22:42 PM
Transaction Amount
INR 6088.00
Transaction ID
JPAY250b3dfc1cee10441
Imp Notes:
Please wait for 20 minutes to get booking...

Today I received a call from Ajay Kumar airline authorities saying I got selected for the data entry work from home job. They asked me submit I'd proof, passport size photo, qualification certificate and resume. I sent all the documents required. They took one MCQ test containing 30 questions then send me offer letter. After that I got a call from HR Rahul Sharma for job confirmation and then they asked me for paying 1550 rupees. I paid the...

I wanted to reschedule my flight from kanpur to mumbai from 26th to 25th Dec. I went to the payment page to pay the rechedule charges. I clicked on review booking to confirm. The page automatically directed to home page to enter the details again. when i entered the PNR - CTNIUW, it shows that i have cancelled my return flight on 30th dec and flight from kanpur to mumbai is rescheduled on 25th. I contacted the customer care but they are saying...

I have travelled on[protected] from Patna to Bengaluru vide PNR No. CNFMFY. While doing web check-in, i made payment of Rs.400/- for seat selection charges vide Phone pe UPI transaction. The first payment was not debited from my account but i did not get confirmation from Indigo. Hence after waiting for a considerable time, i made another attempt and paid Rs.400/- through credit card ending 7264. The second payment was successful and i got...

MY self Shiny Suresh Kumar traveled from Mumbai to Dharamshala on 10 th Nov having PNR- HVM4QA ( Fligt no- 6E7485)with my family members.
The flight got cancelled because of bad weather and the money have been refunded to booking agency Balmer lawrie, but i didn't get refund yet from
the agency. As I reached the agency they have asked me to get a mail from Indigo flight agency regarding the cancellation of the flight from...

Dear Sir/Ma'am,
Today 6th December 2023 at 1.55am - A Payment was initiated to book tickets for Indigo flight that departs at 6.25am from Chatrapati Shivaji terminus Mumbai to Cochin International airport [arrival time 11.20am]. The flight had a layover at Hyderabad airport. But as far as the itinerary is concerned, I have not received any confirmation for the tickets booked while the payment was deducted for the amount of 34214 [Indian...

My son was travelling from Ahmedabad to Indore from 11.00 am flight 3 rd dec . Attaching herein boarding pass for your reference … he was going to play a cricker match there … it’s been 5 years that he has been going for school matches n never it has been charged . This time they demanded 1500 as sporting equipment charges which was nevertheless paid ..but then cricket kit didn’t reach Indore … he has match at 4 pm n without his...

We have booked 02 no passenger ticket from Hyderabad to Delhi travelling date 21 Dec 2023 on dated 01 Dec 2023 from INDIGO mob app. Payment of Rs. 13296/- has been deducted and payment initiated from INDIGO, but ticket not received. Transaction ID is JPAYF[protected].
Kindly provide the status of ticket.

Regards
Waqar
Mob: [protected]...

Dear Sir/ Madam,
On 18 Nov 2023 I tried to book flight 6E246 Ahmedabad to Delhi for a journey date 23 Nov 2023. I tried to pay using UPI (paytm), but It hanged and never generated a ticket. After waiting for some time I booked again using online banking for payment. Second time it materialised and I got a ticket with PNR UUQ49T.
₹5214/- got debited from my bank account. I request you to refund ₹5214/- ( as it did not produce...

I booked air ticket vide PNR No. H18KSK(BLR-AMD) in the name of Kirit Ubhadia. As payment could not be made it was showing on hold & flight timing departure : 16.55. Hence I ignored it and went to book flesh ticket for departure at 13.35 from Bangalore. I append the message I received from Indigo.
"Hello Mr Ubhadia, Thank you for choosing IndiGo. Your reservation under PNR H18K5K is on hold till[protected]:46:25 hours. Click here...

I travelled Hubli to Chennai on 10/11/2023, by Indigo layover flight. The layovered at Mumbai.I dropped my baggage at Hubli airport, and I collect it at Chennai Airport. That time I look my baggage handle is brokened.

Hubli - Mumbai - Chennai : PNR J2F3VX...

I flew in from JFK to Doha by Qatar and from Doha to Hyderabad by Indigo Airlines (operated as Qatar). One of my suitcases never arrived from Doha. After travelling 30 hrs from my home to Hyderabad, a few o[censored]s that didn't receive baggage had to stand and fill out a form and wasted another 2 hrs as there were only 2 people filling out forms. I had seen some senior officers watching cricket match. We were promised that our bags would arrive...

Myself Rajesh Gandhi, I forget my ipod case on my seat 1D while travelling from Delhi to Ahmedabad on 29/10/2023 flight number 6E 2338. When I cam came out and seat in my car, I notice that my earphone case was forgot in aircraft. My PNR no. is V1MM5K. Please let me know how I can get the same ....

I've successfully paid for my ticket online via GPay through goindigo.in for my flight from Kolkata to Thiruvananthapuram (connecting flight via Mumbai) - and even though the money has been deducted from my bank account, even though GPay has confirmed it as a successful transaction, and my bank has confirmed it as a successful transaction - IndiGo officials refuse to accept the Google Transaction ID for proof of pay, and IndiGo officials...

I, Jatinderpal Singh Sajjan, had travelled from Chandigarh to Visakhapatnam on 27 Oct 23 via indigo flight 6E6634 and 6E6366. I collected my baggage at Visakhapatnam and when I reached home and checked, I found It was broken. It’s an American tourister bag made of fibre and will not break easily. Only way it can break is if it is handled very badly. I request you to compensate for the damage and take action against the concerned....

Hi,

I made two flight changes on PNR BPPGPC dated 13th and paid INR 1500 for this change and for PNR WV296D dated 17th Oct, Paid INR 2313. I am seeking TaxInvoice for both the transactions.
Both transactions are on my AMEX CC.

Passenger Name: Puneet R Jain...

This is to inform you that I received message thru email (My email Id: [protected]@hotmail.com) on 25th Oct. 2023 from Indigo saying that "YOU HAVE RECEIVED A REFUND BACK IN YOUR ACCOUNT". This refund was is for Ticket not booked, but payment was done so the refund.
But after waiting for 24 hrs I have still not received the payment back in my NRE account of HDFC.
Message in the email is as follows:
PayU
Transaction...

Dear to whom it may concern,

I booked a ticket an hour ago, for October 28th 2023 from Dammam to Kathmandu. The payment has been deducted from my account but I never receive PNR and Ticket Copy.

My Transaction ID is: JPAYd25fe5c698dc20405.

It is a flight emergency and I have to be there on time.

I will be waiting your reply.

Thank you,

E...