IndiGo Complaints & Reviews

Hii pratiksha gawade here I got an call for airport authority of India saying i have pay 1800 rs after that they asked me to pay 7900 security deposit after that they have asked me to pay Rs 14, 900 for costume money and after that they have asked me to pay 30, 900 as confirmation letter as well and now they are asking me to pay 46, 900 to issued and offer letter and said all the money will be refundable within 48 hours and Hr mentioned name is vivek roy

Hi,

My Flight from RDP to HYD ( PNR - LPW1FN ) gets cancelled due to operational reason and I have to cancel the flight.
Again, because of this I could not travel on my return flight on 26th Jan ( PNR - AGCQXL) but did not cancelled because that I have done from my persnl ID and not a corporate booking, so there was no cancellation refund.

I am again travelling on flight tomorrow to HYD ( PNR - IW3FJT ) And got a text from Indigo that flight has been cancelled due to operation reason and Plan B is there.

But Is that Plan B realy good? I am travelling for 8hrs now instead of 2 hrs
I could have booked earlier cheaper flight if I had to travel like this?
If I change date of booking, will Indigo provide for stay in Hyd?
I am arriving so late there in RDP, will indigo arrange cab for me to reach home?
All I have to do on my own expense, This is really getting worse service from Indigo.
I asked customer care representative to atleast arrange CPML in flight because of this much change in flight but he denied.

It seems I am seriously done with Indigo and its services which I realy loved earlier and made several corporate booking in last 4 yrs.

Sir I booked your indigo flight 6E 5033 amritsar to delhi ticket today morning, I booked the front seat and paid extra for that, But when I downloaded the boarding pass, my seat got changed automatically.I want the front seat that I had booked, otherwise I will complain to the ministry for this type of service.

Respected sir/mam
Today I travelled from delhi to Srinagar from flight 6E 2363.
My iPhone charger got stolen from check in bag. My bag was not locked. Can you help me get that back?
Regards
Dr Sharad Gupta
Ph no. [protected]

Calll from all india job portal,
she asked my to registration fee 2000, which refundable, then 6799 rupess from documents verification
15799 medical cheakup, 25599 security
15499 for iniform

Hi team,
Neel Pokala
Ph no:[protected]
Email : [protected]@gmail.com

I travelled today from HYD-Chennai-Portblair. Boarded flight Numbers 6E 6007 and 6E-526 respectively. But how ever there was bad weather indication in portblair and flight got diverted to Kolkata. Due to this flight got delayed by almost 5 hours and my every scheduled plan was went bad.
There was no cancellation refunds and I need to book another hotel booking in port Blair and ferry tickets to havelock which incurred 13079/- INR.
Also my luggage was broken check in which also wanted to have your attention.
This is because of flight got delayed.
Please advice to be responsible and let me know the further incurred amount to me as a token of responsible airways.
Please revert back as the token of compensation to my below bank details:

HDFC Bank A/C Num: [protected]
Name: Neel Pokala
IFSC CODE : HDFC0000021
Branch : Lakdikapool

Please see the below email from Agent as proof.

[protected] Forwarded message[protected]
From: Contact Havelockisland Beach Resort
Date: Sat, Mar 12, 2022 at 5:31 PM
Subject: Re: Package for 02 Nights / 03 Days(Balance amount)
To: Neel Pokala

Dear Mr. Neel,

Greetings ... !

With reference to our telecom discussion, please be informed the Makruzz Ferry has charged 100% Cancellation

The Hotel is also charging full retention, as you can understand the rooms are held in your favour until now.

Please find below the details for the Night Stay at Port Blair and the Ferry Charges :

Hotel Luxor:

01 DBL Room @ Rs. 3920 X 01 Room X 01 Night = Rs. 3920.00
One Child with Extra Mattress @ Rs. 1680 X 01 Extra Mattress X 01 Night = Rs. 1680.00
One Child without Extra Mattress @ Rs. 1120 X 01 Child X 01 Night = Rs. 1120.00
Cost of Stay at Hotel Luxor = Rs. 6720.00

Ferry for Havelock Island = Rs. 1584 per person X 04 Guests = Rs. 6336.00

Cost For Hotel Luxor and Ferry Tickets = Rs. 13056.00 + 5% GST = Rs. 13709.00

Kindly make the payment in Cash or card payment at our Office in Port Blair. The Ferry Tickets would be handed to you by our Guest Relation Executive Mr. Pranav

Hope the above meets with your requirements and satisfaction

Thanks & Regards

Martin Xavier

Manager – Sales & Operations
Havelock Island Beach Resort Pvt. Ltd.
Email: [protected]@havelockislandbeachresort.com
Mobile: +91 [protected]
Port Blair Office: 14/4, Shop no 3, J.N Road, Goalghar, Port Blair – 744102
Landline:[protected]
Delhi Office: 914, Wave Silver Tower, 9th floor, plot no. D6, Sector 18, Noida, Pin: 201301
Website: www.havelockislandbeachresort.com

Dear Sir/madam,

I am mohammad Samim akhtar, today indigo airline has not allowed me to travel from patna to saudi Arabia due to not carry RTPCR test, although as per new regulation from GACA not require RTPCR test to travel to Saudi arabia. I had discussed to indigo staff, supervisor and manager regarding this issues but no one help us to solve this issue, i have lost my money and time. Please requesting for the disciplinary action against the airline

If Any ticket cancelled or rescheduled by Customer we have to pay extra charges .
When Ticket is rescheduled by Air line no compensation has been given by AIrline .
This policy is very one way beneficial.
Need to reconstruct on it .
many people will get right benefit out of it

My parents who are from Tamil Nadu and traveling to Bagdogra/ Sikkhim for the first time chose IndiGo. They are in their 50's and traveling alone by themselves and we were all happy to chose IndiGo. The airlines sent several messages prior to travel to bring covid test reports, vaccine certificates and ticket print out which they had it all handy and ready however, none of it was even asked during their travel in the beginning nor end of the travel - all of this cost them 2000 INR and gone in drain. In addition to this, in the airport they are asked for boarding passes and they needed help for completing the last step on their phone but instead of help to complete the process on their phone the IndiGo customer service directed them to pay and get their boarding passes which cost a total of 800INR -what kind of dishonesty is this? If you do not need covid tests please do not ask for it, it costs a lot of time and money to get them done and they were not even cared for. On top of it all, to simply help aged people understand English and complete one last step for their boarding pass you people are directing them to pay extra money to purchase boarding passes? My parents lost complete trust in IndiGo and it will never be our choice ever again if not, for answers regarding the charges that went in vain.

I want to book the flight ticket from Chennai to kolkata in Indigo for today 12 March. But I mistakenly booked the ticket for 30 March. Please cancel the ticket and kindly refund the full amount as much as possible. Ticket details : Farikul sekh
Chennai to Kolkata- 6E 292.
30 march, 1:25 - 4:00PM.
Confirmation number : IJP2XF

Hi lost my airpods on doha to Chennai flight 6e1776 on 3rd Feb 2022 seat 15a. My number is +[protected] and email address is Karishma.[protected]@hotmail.com.

I am attaching a photo

Hello my name is Karishma Bhatia. Number is +[protected]. Email. Karishma.[protected]@hotmail.com

I lost my airpods on 6e1776 on 3rd Feb seat number 15a. Please contact me if found in lost and found I am attaching a photo of the case as well

Date of Incident: 10th March 2022
At the check-in counter in Terminal 2 of the Mumbai Airport, we were charged an extra ₹3000 for excess luggage weight while dropping our bags before boarding the flight 6E 416 to Delhi. The attendant at the counter charged us ₹3000, claiming that we were 6 kg over the weight limit of 45 kg. Since there were three o[censored]s travelling together, we utilized the rule established by Indigo - 15 kg per person, with an extra 10 kg for multi-seat bookings. According to this rule, the total weight limit would be at 55 kg for three passengers. The sum total of our luggage in terms of weight was 51 kg, which is well below the aforementioned limit. I am afraid that the attendant was gravely mistaken with the rule regarding weight specifications when it comes to double or multi-seat bookings. She incessantly insisted that we pay an extra sum of money, even though we were well below the stipulated weight limit. We were forced to unnecessarily pay an exorbitant amount of money for no reason. A desirable resolution to this complaint would be a refund of the sum of money paid at the counter (₹3000). I have attached the receipt of the payment, as well as a screenshot of the rule regarding weight limits.

Flight number is 6E 371 dated on 9 March 2022 . While checkout we found that a wheel got completely and the same is missing. We also have raised a complaint immediately in the airport customer service for Indigo. PFA for pictures and flight ticket. Awaiting your response.

I got message from jahnavi from airlines recruitment india that I have selected for the profile of ground staff anivation position she asked me to send my resume, pass port size photo, Mark's memo, adhar card after that she inform me that I have selected for first round written test. To write this exam they said me I have to pay 2500 . I used to pay that money later I got examination link mail and I written exam and at by evening she informed me that I was selected for second round interview. She told that I have to pay 6600 to verify documents is it true

Date of incident:- 10/03/22
client number:- [protected]
i had checked in my luggage at delhi terminal 3. but i did not recieve my luggage at goa airport.
i want to where is my luggage.
i have been calling the customer care no. but there was no response....

I boarded flight 6E - 209 Nagpur to Chennai on 4th March 2022. I bought a tin box of roasted Cashews on board. When I returned, I found the box empty and the can was also not sealed. This is utter nonsense and carelessness from your end. I want refund immediately.

Lost Belt while Boarding to Mangalore from Mumbai, PNR: CGV2HY, dated 3 March 2022. Referral Image attached

I am Faizan anwar, today i was booking a flight ticket from indigo website. When i complete the payment by axis bank netbanking. I got a error message. Ticket not generated.
I just got a transaction id. [42386993a04e[protected]] when i was checking the status of transaction. The status of this transaction id was showing succes.
When i got my refund?

This is my new bag and I travelled for the first time with this bag in check-in. Someone cutted my bag (most probably with cutter or knife) and tried to steal it. Kindly, initiate a refund for this bag as I can't use it again.