IndiGo Complaints & Reviews

I needed a travel certificate urgently for a reimbursement purpose. So i paid the 200 for issuing the travel certificate. But despite paying the 200, i didnt receive a travel certificate to my email address.

My pnr reference is bii3uj.
Booking was from guwahati to kolkata on 12.09.2019.
Inb reference no. Is igahuyugd0.
Payment made via sbi inb on 06.01.2020 at 8:14 pm.
Ticket has been attached for your perusal.

Please resolve at the earliest.

Hi,

Please be informed my parents had booked a flight from mumbai to bhopal flight no. 6e 264 (A 320) with pnr/booking ref: xw9bvk on 20 nov19' detailsof passengers 1. Ms. Smarjit roy 2. Mrs. Arpita roy

Due to an unfortunate turn of events the id of my mother was unavailable at that moment. And she wasnt able to present it to the security personnel on the airport whilst checking in. We had a word with indigo ground staff and after requesting they told us it would not be possible for (Her) to board the flight as she dint possess identification but the money would be refunded back, if they dint board the flight. So since there was no option left for my parents they had to follow the advice of the ground staff. And after great deal of trouble caused to them by the ordeal they managed to reach bhopal via another mode of transportation.

The ground staff had issued a receipt as a proof document for the refund of the entire amount of the ticket wich is inr 5, 692. They have assured that the amount will be refunded back to the account with 7 working days.

Its been 40 days since the incident occured and so far there has been no update regarding this issue from your side. When i call to check the status of refund with your customer executive they straight away denied for the refund & hang up my phone

Kindly revert back on an update regarding the same. I have attached the refund receipt for your reference

I needed a travel certificate for a reimbursement purpose. So i paid the 200 rupees for issuing the travel certificate through my debit card from the indigo website. But despite paying the 200, i did not receive a travel certificate to my email address.

I called customer care, they suggested me to pay once again. I made payment again but not received certificate. Money got debited twice from my account.
My travel details are as follows.
Pnr no. Klmsua
Flight no. 6e - 266
From bangalore to hyderabad on 21 nov 2019
Name - harshavardhan kuntumalla
Mail id - [protected]@yahoo.com

This is to say that i ashish kumar s/o awadhesh kumar am troubled due to mishandling of my baggage while traveling by indigo airlines from ranchi to chandigarh via hyderabad, flight no 6e269 and 6e718 on 3.03.2020. My baggage was supposed to arrive at chandigarh but it didn't. I made a report at chandigarh baggage handling officials.

They told me that they will tell me the status of my luggage by 10 :00 p. M. On the same day but they did not contact. They didn't contact me till now. Due to the fault of airindigo i have to deal with a lot of mental stress.

Now i want that "indigo" should refund me the full cost of my baggage rs. 50000/- for the recovery of my loss immediately as i am a student of btech 1st year residing in my college hostel.

While travelling from bangalore to kolkata today found that combination lock is missing from luggage at kolkata airport. Indigo staff was ignoring whole matter from long time and was saying check if anything is missing which was not possible to finalize at that moment. Indigo staff were simply saying like its a minor issue and were not ready to give any written acknowledgement. After fighting from long 2 hours they raise a complain although did not provide any hard copy with signature and were asking to go to police as they can not do anything.
We managed to find few staff name at kolkata airport they are priyanka dhar and monisha ghose.
We have been listening this things but today we are the victim. It seems like they can open any one's luggage and you will be helpless while raising the complain. I know it will not make much change but people can make the difference by rejecting the airlines which i can start by today where i have been using it from last 8 years. If you get another airlines with same rate then why to opt this where there is no security of luggage and no cooperation from staff.
Indigo complain number: 2026649

Hello,

I just booked a flight from chandigarh to chennai in indigo. I paid around inr 10096rs
But i received a very worst service and their staff behaviour is very unprofessional and flight got delayed for more that two hour and i paid seat but i received a seat near emergency exit and totally the travel was horrible and i want indigo to return the money i paid. I dont fell worth paying this much amount for this worst service.

Kindly call me at [protected]

I have received calls from ms deepika saying that indigo has vacancies for electrical engineer and she asked me to forward the documents after that she asked me to pay 2000 rs for attending online interview. Below mentioned are the account details she forwarded me for the payment.
State bank of india indigo
A/c-[protected]
Ifsc sbin0001120
Deepika's contact no - [protected]

Hi.. I have booked the flight from phuket to mumbai on 16th march this is the 2nd time our flight is getting cancelled. Firstly the same thing happened we booked the flight once again due to which we had to spend more 10000 rs for flight cancellation coz of your issue. Now again the second time yesterday we received the msg that flight has been cancelled. So again the same issue we are facing i will not bear the loss one more time. The flight you are giving against this with which we are not comfortable and now all other flight tickets prices are increased. We are facing problem due to your issue. We need the compensatin for the same. My email id is samina. C. [protected]@gmail.com. And flight number is 6e1762

Hi Team,

I tried booking a flight for my brother from Pune to Delhi on 21-Dec-2019 at 18:53 PM. Transaction ID: 3e6fbcb4b[protected]. The payment was on the Indigo website via PAYTM and was successfully debited but due the Indigo payment gateway issues, the PNR could not be generated and the ticket was not booked. However, the amount debited (INR 11, 901) is still not credited back. I have spoken with Indigo almost everyday but they could not help and advised to wait. They say that they have received the payment but it got stuck and they will initiate the refund. I have my credit card payment due date on Jan 3-2020 and this amount is deducted and no scope of getting back.

We 3 passengers along with ladies and children were scheduled to travel from Jammu to Delhi and further Delhi to Hyderabad by INDIGO on 22 Dec 2019 with PNR No. WBJQSR.

Unfortunately the Jammu to Delhi flight was cancelled and we were forced to face lot of trouble in the chilled weather of J&K. The airport staff of Indigo has simply told that there are no further flights on the day and further 3 to 4 days also. They have told us to leave to Amritsar or Delhi by our own arrangements and they have left the passengers in a dilemma. We neither belong to Jammu or Delhi or Amritsar. We were travelling from Udhampur to Hyderabad and we were stranded in airport and we have asked for accommodation at least for one night due to cancellation of flight. They have rejected our plea and they have booked tickets from Delhi to Hyderabad the next day i.e. 23 rd Dec 2019. On the night of 22nd we have to catch a bus from Jammu to Delhi and then a taxi from Delhi outskirts to Delhi Airport and reach Hyderabad next day after 24 hours of delay. Staff at Jammu told us that the refund of amount of fare from Jammu to Delhi will be deposited to account with in 7 working days. When I have contacted the customer care today ie. 30 Dec 2019 ( after 8 days) about the refund, they have informed that there is no info about cancellation of flight and refunds. They have told that I will get refund after 7 days from now.
I would like to complain on the irresponsible behavior of airport ground staff regarding non provision of alternate travel facilities, non refund of fare from Jammu to Delhi to all passengers including our 3. Now they say that we will get only Rs.4450 /- for 3 cancelled tickets which is not the correct amount. We request your goodself to kindly look into matter and do needful.

I have received a call from Rahul Sharma ([protected]) said he was from INDIGO Airlines HR DEPARTMENT and he said to forward my resume I need ro Rs.2000. So that they could follow up to the next round. as i have done with that round I had to pay 2000 For that after that they asked me to pay 6200 Rupees for the next round which I've got some doubt so enquired about it with the ID CARD which he has sent to me. After the enquiry I got to know that it was a fake Id. I don't know whom to approach it would be great if you could assist me to get my money if possible.

The scheduled time of the flight 6e5305 dated 28 dec 2019 was delayed inordinately by 1.50 hours for take off. We had a meeting scheduled at 6.30 pm with our clients which got cancelled and hence we had to return without attending the meeting. This resulted in loss of business and hence we demand refund of full fare on the flight, as the purpose of travelling by air was defeated and we had to return back to mumbai as staying back till monday...

Hi
I am bhavani. I'm a student. I got an offer letter from indigo spice jet. They said me to pay the amount of 1, 500/- for the online test and after qualifying they said me to pay 5, 500/-. And after few days again they called back and said me to pay 13, 500/-. After paying the complete amount they are not responding for any of my calls and also not refunding my money back.. I hope so you will help me this problem

Dear sir,
My name is srinivas i'm from hyderabad
I received one mail your profile shortlisted indigo airline's and also i received confirmation letter after that 2019 rs is asking for refund money after joing reference i'd purpose please resolve my issues
1st round telephone and 2nd round face 2 face
But she is asking 2019 rs after that mobile not responding
She is name shakshi datt
I have photos and pdf document s
Name: rahul sharma
Hr

I got a sms that your CV is selected for indigo airlines ground staff call hr Rahul Sharma. I called him he told me u have to attend an interview. Later interview HR told me u r selected. They demand some security money then training money then commission then agreement money. Total money is 28600 they need from me. And send me a joining latter by mail. I went igi airport that joining date but there was no one. Airport police told me this...

I, Subramaniam Lakshmi, aged 80 years, was travelling from Chennai to Coimbatore on Indigo flight 6E 6002 on 21st Dec 2019. On reaching Chennai Airport at about 19.30 hrs to board the above mentioned flight, as I had opted for wheelchair assistance, I was taken for security check from the taxi by wheel chair assistance.

On completion of security check, I was made to wait near the boarding gate when the wheel chair assistance went missing for few minutes with my hand bag, jute bag & boarding pass. As i was getting worried, this person reappeared and I took back my hand bag, jute bag & boarding pass.

I have a strong feeling that during his absence from my sight, there is every possibility that he could have taken 3 nos of Rs2000/- notes and 6 nos. of Rs.500/- notes from my handbag.

Kindly arrange to resolve the said issue as early as poosible.

I am attaching the boarding pass for you reference.

Pnr# : jgt19m
Sector : hanoi to kolkatta
Ticket booking date : 25nov.19
Travel date : 05dec.19

Complaint :
- promised gst invoice not received for sector hanoi to kolkatta in pnr# jgt19m.
- customer service unable to clarify reason for not providing gst invoice only for hanoi to kolkatta sector.
- customer service only asking to wait for more days, despite waiting over the committed...

I am sayantika bhunia and i was coming from vijayawada to kolkata via hydrabad on 22.12.2019. I booked ticket through makemy trip on 21.12.2019 and booking id: nf[protected]. I came to hydrabad on 22.12.2019 safely by air india flight no ai-9537 & pnr no-ym18m but i couldn't get indigo flight on 23.12.2019 inspite of having boarding pass & security checking due to indigo's iternal problem. My indigoi flight no from hydrabad was 6e-358 & pnrno-thkq7m. I came to kolkata by air asia flight no i5-517 and booking id: nf[protected] and pnr no-svzf2p. I want my money back. One thing here i should mention, i. E. I was not the only passenger there but so many other passengers also, who faced the similar experience in the above mentioned same indigo flight
Email id:[protected]@gmail.com
Email id:[protected]@gmail.com
Mobile no:[protected]/[protected]

They ask me to pay 2500 for registration and 6500 for document verification and 12500 for health insurance and they conducted two interviews one is online test and another one is telephonic round... I paid all the money.. Is this fraud or correct and they send some bills like invoice bills also... Should i believe this is fraud or what? In that manager name is sudhir srivastav

I got a call from unknown person (prachi dant) like they are calling from indigo airlines, that you have selected for ground staff job located in Nagpur.
And they asked me my BE final year mark sheet. I have uploaded resume in there whats-app and they are saying that I have selected indigo airlines Ground staff job.
They are saying that, I have to attend for telephonic interview and face to face interview...
They are asking 2500 for interview procedure Next day they called me to attend the telephonic interview for that I have to pay 2500..they are telling that if I not selected for any interview the Money will be refunded. I paid them 2500 rupees via paytm
they called me to attend the telephonic interview right that they before i pay
i pay there 2500 rs. to them vie paytm then at 5 pm they take my interview and i pass that interview then next day one of indigo hr named radika call me again for documents including CRP certificate . when i told them that i cant
have that CRP certificate. they told me . i[censored] wont have we provide you when
you pay 8500 rs for certificate. when i refuse to pay and told to cancel my job
radika refuse to take my call when i call prachi dant, they say mail me for cancle job application, i mailed them regarding canceling job application and told them to give my money back they say we cant give money right now
and provide money to you 45 days lather i again call them why money refunding take time prachi dant says dont call me its my personal no. i can block your call, I came to know that this is a fraud and fake calls..
(((((((i have call records also))))))
.I have posted attachments below ... please help me to get my money back 2500 rs.
i have there mobile no.
[protected] prachi dant ( person call me regarding job)
[protected] radhika ( person said that she is hr of indigo airlines gurgaon located in haiyana, madhya-pradesh)
i also get called by new no. (for the same above but i didnt respond list given below )
[protected] mahi
[protected] anjali
[protected] shivani
[protected]
please take them in police cell for fraud calls and taking money for job which they don't hiring