IndiGo Complaints & Reviews

I have paid 2230/- to some rahul name person and the one who called me through telephone was simran sharma after paying they are not attending the call and now their phone is switched off how will i get my money back, what should i do now how to raise complaint against them even they send me that rahul id card anyway i need my money back so what to do for getting that money back...

I was booked flight 6e 948 goi to amd on 05nov2019 which was cancelled 4 hours before departure. I had to make sudden hotel arrangements for 5 pax (2 rooms) from 5th evening to 6th night /book a cab to airport which otherwise my hotel was providing (I was in the way to airport on 5th)., bear food expenses from 5th to 6th night and all the hassles to re schedule the flight which was provided from goa to bangalore - bangalore to ahmedabad on...

Hi team,

I had booked a flight 6e 279 for 15th dec from thiruvananthapuram to bangalore (Pnr epdvub). I recently received a message from indigo team that this flight has been cancelled but i didn't receive any revised itinerary option or any email for refund initiation.

Could you please look into this and let me know if you can provide any revised itinerary or refund my money?

Regards,
Sreelekha...

I was traveling from patna to pune with connecting flight and there is a layover at kolkata on[protected] and my pnr is jd2qxl but my flight from kolkata (Ccu) to pune (Pnq) is delayed by more than 2 hours. So as per the refund policy, i want a refund for the delaying of the flight.
My flight number from patna (Pat) to kolkata (Ccu) is 6e708 and from kolkata (Ccu) to pune (Pnq) is 6e794.
Name: saurabh kumar
Contact no:...

I was cheated. First i have recieved a mail to go to trivandrum airport for ticketing executive job. First i pay 2000. Then they ask 4646for profile verification that also i paid. And now they ask 11900for training kits. What i say full of losses. There mail id is careers. [protected]@gmail.com and igo. [protected]@gmail.com and there account number and details,


Bank name
Union bank of india
A/c holder name...

On 4th november we were booked with indigo from goa to kolkata via hyderabad.. We were informed that it has rescheduled early so that we reach kolkata by 7:30pm..6e381.. But when we reached airport we were informed that goa to hyderabad is delayed n we can't reach connection so they are shifting us... After 45mins wait we received a boarding pass for goa to mumbai n mumbai to kolkata... I was told 2:35pm to mumbai n 8:30 mumbai to kolkata......

Indigo's ground staff incharge parusuram at goa airport misusing power by saying i will not let you board the flight because i said "what the hell" when i figured he want even interested in listening to the concern.

My plan was to head home with the goan specialities i carried with me for dinner back home with family. While i was complaining on the delay... Your ground staff incharge parsuram harijan at the goa airport tells...

Hi,

My flight was changed and there was no information in the message regarding the terminal change. Even the security guard let me in and did not inform. I got to know this while checkin, after that no one was ready to take the responsibility to let me get out of that gate, after huge efforts i somehow rushed to the other terminal where i was again stopped for a new ticket which was the responsibility of airlines to send...

I booked this ticket on 13-oct-2019 for travel on 14-oct-2019. But i didn't get any intimation over message or email regarding the confirmation of the ticket. Instead, the web page landed in an error page, though the amount was deducted from my account (Credit card). I didn't even know that the booking was confirmed. Then after few days when i called indigo regarding refund, i came to know that the pnr (Chi6mj) was confirmed. Later i called...

Hello
Its bonhi ghosh.. I bought tickets for flight no 6e 344 bangalore to kolkata, reached after long security check in 20 min before the flight timings.. But they did not allow me to board the flight instead of medical emergency... I have charged extra 1350 and scheduled at next 10:50 a. M flight.. Now the boarding process starts in this current flight after 10:30a. M (20 min before schedule departure) and i board the flight at 10:55...

Sir, booked ticket from blr to tuticorin morning 5:25am flight in indigo. I was in the airport 4:40am had enough time to board. I did not do prechecking, as it was chargeable i thought i will do it at the airport. But when i reached the counter they said it is closed you cannot travel. After reaching few of your team managers they said daily there are around 100 people misses the flight. Is this a happy situation? Previously atleast they...

While web checking, after payment through credit card there was a problem in my laptop and the transaction could not be completed. I immediately contacted
Indigo office and they advised me to rebook and i did it accordingly. They assured that the initial amount paid (Rs.99/) shall be refunded immediatey. Since there was no intimaton about the refund, i contacted indigo office and i was told by mr. Natarajan that refund had been made...

Respected sir
I dr hemanth pnr no a frequent traveler of indigo have placed my dark brown wallet in the front pouch seat no 16 e and forgot to collect it back in fact i had green tea and health bar for 300rs and collected change of 200rs that’s when i put my wallet in the front pouch
As i came out of the airport i remembered and immediately i complained to the indigo counter ms avinash was there she tried calling to lost...

Today i have flight from ccu at 7:00am.

I am with my family we are 8 in total.

We reached ccu at 6 am and check in counter at 6:15 am.

Staff name anand at counter 10 he started checking the id card and he intebsionally paased the time and after 5 min he told us time is over you can't check in go to customer service desk for next flight booking. Then stand up and went to far from his desk and...

Dear sir or madam
Recently, my wife had traveled from kannur to chennai by indigo flight 6e 7972. While collecting her baggage from the belt she mistakenly forgot to collect her handbag which she had left on the chair by the belt.
She realised this when she came out and then requested the indigo staff to help her out. The staff's behavior and attitude was not as expected and she went in and came back after while saying she could...

While leaving the cabin on 17-oct at chennai airport (Pnr - zpbp9r) (Seat 10f-aisle), i have left my samsung tablet in front of my seat. I have raised an complaint within one hour when i was heading my home. But after 3 days only i got a reply from indigo airlines that they have not found my lost item. I was the one keep on calling to the customer care for 3 to 4 times in that 3 days to get response.

I want official response...

I was at the boarding gate for flight number 6e 349 from mumbai to delhi @ 6:45 pm. 1st of all, there was only 1 lady, who was managing all the passengers and surely was finding it difficult. This lady, elvita started the 2nd queue without any information of seat number etc. There was one family with females queued up along with me and i somehow got slightly sidelined from the queue to accommodate them. While my turn came, she has not only...

Dear sir,
The following air tickets were booked from this office under travel boutique portal to perform the journey from del to gau on 5th november2019 flight number. 6e-939. The passengers are corporate client, official of state bank of india. After booking the tickets not showing any gst charges against the pnr no. Are
Pnr no. Name
1.6e-wksr6q mrs. Darshana dutta
2.6e-leuhqf mr. Bhabesh medhi
br...

I booked air ticket on indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo airlines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tried with several mail ids, but showing the same. Please provide me a travel certificate.
Booking reference : t9u9mb
E-mail...

This is regarding flight 6e877 which was cancelled, regarding ticket pnr : obhlqb, traveller mr praveen kumar tirlangi.
The flight was cancelled less than 48 hours prior to departure and the intimation was sent in terms of a single message & a mail regarding provision of alternative flight.
When flight is cancelled at such a short notice atleast a telephonic call information is required. Since most of the mails go to spam folder...