IndiGo Complaints & Reviews

1) our flight from udaipur to bhubaneshwar via hyderabad timings : 15:40/18:10, airline 6e/mire9g: pnr "mire9g" was delayed dt:-1 november 2019, and indigo shifted us to another flight from udaipur to delhi @ 6 p. M and next day from delhi to bhubaneshwar around 6 a. M.
Problems we faced :-
1) we were said that we will have hotel stay and transport facility in delhi, despite of asking so many times, kindly share details of hotel, we were assured that " don't worry we will not give 4 or 5 star stay, but we have arranged good hotel for you. But the details will be shared, once you reach delhi.
We reached delhi at 7 p. M and approached the indigo staff, they said they have no information for our stay, and it took them 3:30 hours to get the mail for making arrangement of our stay. After getting the mail it took them another 45 minutes for making arrangement for the cab, at 11:15 they told us that they are shifting us to dlf 14, gurugram at the company guest house, which was 15 kms away from airport, it was shoking for us at it was already 11:30 p. M, when we will reach? When we will have dinner? When we will sleep and than we have to come back as well, so we said it is not practical to just go and come, kindly make arrangement near airport only, they denied and simply said we can't help it and left.
2) we were three, two senior citizens with me, no lunch, no dinner, no stay, no convence by indigo.
3) we already had our hotel booked in puri, which amount was lost.
4) cab from bhuwaneshwar to puri was booked which amount was lost
5) at 12 p. M night we booked hotel near airport.
6) mental harassement was there a lot.

When we were returning from calcutta to udaipur on 7th november 2019, indigo again gave the same reason of operational issues and delayed our flight 6e-2127 from 1:25 departure to 4 a. M departure. I had my important work which again got mismanged due to indigo poor services.

These people have no regrets, they can't make other aircraft wait for you for 5 minutes but can spoil your entire day.

Resolution:-
1) my amount of puri hotel and cab should be refunded.
2) my amount of delhi hotel and cab should be given
3) all my eating and beverages expenditure should be given.
4) for all this mental and physical harrasement, strict action to be taken, as 12 midnight in new city for me i. E delhi i have to hire a cab and hotel.

I received a text message regarding airport jobs on my cell phone.in that message all the description as well as contact person's phn no. Was given. I called on that number. There was lady divya who picked up the phone and explained me about recruitment process. She told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating that your documents are selected for interview. You have to pay 1800//- for the reference id and interview question-answer sheet. I deposited money in the a/c which was given to me by divya. Next day i attained the online test and then she asked me to pay rs. 6500. Next day a lady from indigo took my telephonic interview.
Next day she called me again and asked me to pay rs. 18500/- for offer letter modulation (Refundable). I again deposit that money in the same a/c which was given by divya.in the evening i received offer letter from indigo. Next day i received the call from divya and then she connected the phone o mr. Rohit, who said that he is from the hr department and then i was asked to pay rs. 28500/-. Should i deposit again or is it fake?? Plz help me...

Pnr no efszrp

I deposited two luggage bags in trichy airport with properly locked and pasted sticker from your end.
Inside bag along with clothes i kept my cards pouch contains 3 credit cards and 2 debit cards pouch

When i received luggage at hyderabad airport seal was opened and even stickers were removed and pouch was missing

Immediately visited indigo counter and lodged a complaint and necessary photos were taken

Immediately blocked my cards
Please inspect the thing and let me know how it was happened and what was action and how you are going to justify me

We were traveling from port blair to delhi. The flight got delayed by 45 min and we were told that you will only be left with 30 min to change the connecting flight which will be risky so they provided us with another flight after almost 8hrs of the original flight. My parents were traveling through it who are senior citizens and diabetes and bp patient and an 8hr delay is way too much which i informed them. However when we reached chennai, they had allowed few passengers to board the original connecting flight. I am not getting any response from the staff at the airports or customer service agent or a mail

My apply in airport ground staff job 04-11-19 web site carrer click india then next day calling from delhi i am speak in vanni mob no [protected] airlines department your cv selected for indigo airlines. Your education certificate send the mail id carrer zone. Anushkastl/11outlook.com. Check the my cv after call me you are selected indigo airlines ground staff job your certificate verification 6350 amount deposit this account bank of baroda acc no *8336 and ifsc code barb0khojap name nitesh i am deposit and call me vanni after than ground staff job in 3stage in test first online test in ok 2round telephonic test in indigo airlines hr call me 5qus my answer finish the interview next day 06-11-19 call me vanni talk you selected ground staff job. But you deposit in security deposit amount and tarining pirod amount total 35000 same account deposit. After than my mail coming from confirmation letter but not open.07-11-19 my call for airlines vanni transfer hr department l am speak in mr ajay chauhan mob no[protected] after speaking my mail confirmation letter pls check the letter fake ya original. Pls reply..

Sir,
My complain is that.. Kuch din pahle maine online job apply kiya airport aviation ke liye. Phir mujhe call ayi indigo airline ke tarf se puja sharma ka jinhone bola ki apka cv shortlist hua hai jay prakash narayan international airport patna bihar. Uske liye apko tin interview dena hoga.
1. Online
2. Telephon
3. Faca to face

Uske liye aapko registration fee 2000 & document verification 8650 and epf & esi 16500 and employment agreement&personal details 25057 and offer letter modification & mediclaime 23500 and human resource officer traing needs assessment evluation form 38250 and visa & passport 53450.

Humko se usne 168000 ruppeye liye aur usne hamko soft copy provide ki jisme likha tha ki joining date 25 oct ko tha lekai uske bad mobile nahi pick kar raha hai.

This amount is refund in my account.

Hello

I missed my phone in the aircraft this morning

My flight was from delhi to chennai
6e 5006

2:00 am flight landed at 4:55 am

Have informed the authorities and no action has been taken after several follows ups. Have checked the same with lost and found authorities at delhi and chennai airport. Please help me out.

The phone details are mentioned below

One plus 6t
Black colour

Hi,

My friend recently received some email and call from HR named Vinay Dhir who claims to be the HR for indigo airlines.

For that he has asked for certain amount of money to be deposited as a bin and everything.

Could you please advise if the sent mail and the mailer is office Indigo personal.

Thanks,
Akshay

Below is the mail body of the bond agreement mail.

From: Indigo Airlines
Date: Thu, 7 Nov 2019, 11:00 am
Subject: Bond Agreement Letter
To:
Cc:

Hello Priyanka,

Please find the attached bond paper, kindly sign and return the same.

Note:- kindly submit your remaining payment screenshot of 20k along with signed copy of your bond agreement.

Feel free to reach us in case of any query.

Thanks & Regards

HR Manager

Indigo Airlines

Actually sir baat ye h mene apply kia ta quikr jobs for to mereko msg aaya or mene call krliya unko fr unhone bola telephonic interview hoga or amount pay krna pdega to mene krdiye 2000 fr uske baad ek br or money li 5230 ye b krdia uske baad fr security ke liy wo bhi 5100krdie ab ptani koi jwav nai dera h or sir mere pass sare proofs h smjh ni aari h ab kya kru or ye same bnda ka icard h mere ps bhi

Pnr no-gpllpb
Date of journey -06/11/2019
Fleight no - 6e-2405 from bbsr & 6e-554 from delhi
Name of passenger - ashutosh biswal

My son a student of skuast, srinagar was travelling by above mentioned fligsts, and the flight 6e-554 was cancelled from jammu. The boy was purely new in the town and the flight authority left him without any help and he was moving in the town to get one hotel to stay from 11 am to 3 pm with his capability and which is almost impossible. When i asked to customer care of indigo they replied that they can refund the freight partially and nothing can be done by them. Imagine a new person with out sufficient money with him how precarious the condition prevails. I want the justice from the authority neither i will complain with civil aviation ministry of india.

Dear sir,
I have flight with indigo, flight number is 6e157 (A320) pnr no is ylwrfq from delhi to ahmadabad at 6.30 am i reached airport on time, our nightmare with indigo started from delhi airport. I enter terminal 1 from gate no 6, when i reached counter g, after over an hour when it was our turn we were told for code sharing flights we had to go to counter h, no one or nowhere it was displayed that code sharing flights with the same counter that was told by the airport staff. We were then told our some amount is pending. I still don't understand how did indigo issue tickets if our amount was pending. When i argue for the same to not to pay any pending amount, which was false. Then after few more minutes they told me that you cant proceed, when request him that i need to go ahmadabad its urgent for me but they denied to give boarding pass after continue forced him then they said to paid the 8000 rupees then after they provide me the boarding pass for 11 am but i asked him for confirmation of same then they said they can manage with that amount. One of indigo staff previous told me 14000 for same. I am not only the single person who suffer for same, they are two more person who suffer for same but after receiving cash for that they given to boarding pass, i think this is not good attitude by your staff indigo. Here is my indigo flight detail
Delhi-ahmadabad flight number 6e517 (A320) pnr no ylwrfq.
Ahmadabad-delhi flight number 6e162 (A320) pnr no uj2gjj.

Request you to refund the amount for same.

Regarding delay of indigo flight no. 6e 866 from lucknow to ccu dt. 05 nov 2019.

As per my next itinerary plan from ccu to nanning via kunming (Connecting flight, no. Mu556 dt. 06 nov 2019, 00:35am and mu 5589 dt. 06 nov 2019, 23:20pm) boarding counter closed to cause of delay indigo flight as stated above.

Please tell me who responsible for economic loss and time for this.

Dr. Verma kk
Pnr: zgn3kp
Flinght no. 6e 866
Seat no. 7f

Hy i'm sasha from chennai. I had received a msg from indigo stating that i have been shortlisted for job on 6th nov 2019 morning for a interview held on 16th november and i had to pay rs.8900/- as a confirmation that ill be attending the interview and will be refunded with the same. I had paid the said amount and later i received a call stating that i have been directly appointed and i can join in directly on 16th of november at banglore. And i was asked to pay 50000 towards a bond payment which i refused to. And asking upon the address of the place of interview to be held at chennai i was not responded back with any information to attend the interview and get my refund.

Is there any possible ways for me to get a refund of the amount deposited?

The hr name is vinay dhir
Number [protected]
The account details
A/c holder indigo airlines
A/c no [protected]
Ifsc code punb0027200
Bank name punjab national bank

Document sent to me as confirmation https://recruit-airlineltd.blogspot.com

I have paid 2230/- to some rahul name person and the one who called me through telephone was simran sharma after paying they are not attending the call and now their phone is switched off how will i get my money back, what should i do now how to raise complaint against them even they send me that rahul id card anyway i need my money back so what to do for getting that money back

I was booked flight 6e 948 goi to amd on 05nov2019 which was cancelled 4 hours before departure. I had to make sudden hotel arrangements for 5 pax (2 rooms) from 5th evening to 6th night /book a cab to airport which otherwise my hotel was providing (I was in the way to airport on 5th)., bear food expenses from 5th to 6th night and all the hassles to re schedule the flight which was provided from goa to bangalore - bangalore to ahmedabad on a midnight flight with a duration of 8 hours to reach ahmedabad. I had lot of problems with my two children aged 3 and 9, 1 senior citizen and wife. My indigo pnr is eycj7l - 6e 6323/586 05nov goi-blr (T1)/blr (T1)-amd (T[protected]/[protected] hrs.
This is my first bad experience with an otherwise perfect airline indigo... I was denied accomodation facility on the helpline numbers and airport too... I had to bear room expenses and wait 6 hours at the airport for no fault of mine... I wish to complain to airline that they should provide accomodation or bear expenses for accomodation in case of sudden flight cancellation. I demand accomodation expenses worth 15000 for my family caused due to cancellation of flight

Hi team,

I had booked a flight 6e 279 for 15th dec from thiruvananthapuram to bangalore (Pnr epdvub). I recently received a message from indigo team that this flight has been cancelled but i didn't receive any revised itinerary option or any email for refund initiation.

Could you please look into this and let me know if you can provide any revised itinerary or refund my money?

Regards,
Sreelekha

I was traveling from patna to pune with connecting flight and there is a layover at kolkata on[protected] and my pnr is jd2qxl but my flight from kolkata (Ccu) to pune (Pnq) is delayed by more than 2 hours. So as per the refund policy, i want a refund for the delaying of the flight.
My flight number from patna (Pat) to kolkata (Ccu) is 6e708 and from kolkata (Ccu) to pune (Pnq) is 6e794.
Name: saurabh kumar
Contact no: [protected]
Email: [protected]@gmail.com

I was cheated. First i have recieved a mail to go to trivandrum airport for ticketing executive job. First i pay 2000. Then they ask 4646for profile verification that also i paid. And now they ask 11900for training kits. What i say full of losses. There mail id is careers. [protected]@gmail.com and igo. [protected]@gmail.com and there account number and details,


Bank name
Union bank of india
A/c holder name
Rahul
Account number
[protected]
Ifsc code
Ubin0558729

On 4th november we were booked with indigo from goa to kolkata via hyderabad.. We were informed that it has rescheduled early so that we reach kolkata by 7:30pm..6e381.. But when we reached airport we were informed that goa to hyderabad is delayed n we can't reach connection so they are shifting us... After 45mins wait we received a boarding pass for goa to mumbai n mumbai to kolkata... I was told 2:35pm to mumbai n 8:30 mumbai to kolkata... I agreed but when i reached for boarding from goa i was informed flight delay.. N i rechecked the pass which was 5:55from mumbai not 8:30... I again asked them to reschedule n they shifted us to 8:30 which they informed would be from terminal 2. We reached mumbai at 7:15 n our next flight at 8:30 from t2. I at the indigo counter asked official whether i will be able to reach t2.. They after checking the boarding passes informed flight delay at 9:45... So we can reach t2... After booking a taxi we went to t2.. There after stamps from indigo counter n security check we were informed that the flight is from t1... So much harassment...

Indigo's ground staff incharge parusuram at goa airport misusing power by saying i will not let you board the flight because i said "what the hell" when i figured he want even interested in listening to the concern.

My plan was to head home with the goan specialities i carried with me for dinner back home with family. While i was complaining on the delay... Your ground staff incharge parsuram harijan at the goa airport tells me i'll have dinner provided for you!!! What??? You strand a person at the airport for 4 long hours and this is your empathy??? Not even listening... I fly indigo quite often but never encountered such a dismal situation where an incharge wasn't even close to capable of handling it!! Understand the recruitment is difficult but is there sucj a dearth of skills that you need to compromise on your leads???