Claimed

IndiGo Complaints & Reviews

2.7
Last updated May 28, 2024
Complaints 5614
Resolved
2886
Unresolved
2728
Quick Links
Statistics
Share
Contacts

File a complaint to IndiGo

Having problems with IndiGo?

File a complaint and get it resolved by IndiGo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

IndiGo reviews & complaints page 93

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashish Kataruka
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change my direct flight from hk to ccu

Address:Sunny Fort, Kolkata, West Bengal, 700064

Sir,
My brother stays in hongkong with wife n 2 small kids,
Booking ref bk6jwa

My original flight from hk to ccu is on 24th oct morning which was total journey of 4 hours.
Indigo has suddenly changes it.

New flight from hk to bengaluru at 8:55 am reaching at 13:10 pm (Journey time of over 6 hours) and then connecting flight bengaluru to ccu via bhubaneswar at 15:20 pm reaching ccu at 19:10pmbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
UmangKataruka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancelled and reroute

I was booked on hong kong to koltata in flight number 6e1792 which was direct flight with ajourney time of 4 hours. I booked the direct flight as i was travelling with 2 small kids. I choose indigo and booked the tickets on 1st august 2019 as they had recently started this service instead of choosing my regular airline of cathay dragon which also flies directly to kolkata everyday.

Indigo sends a message to me on 3rd oct that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pri_05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst staff

I, priya garg - pnr: alkc9x, delhi to kozhikode, was taking indigo airlines from delhi airport t3 and due to unforseen circumstances, i reached the airport 45 minutes prior to departure. And your staff just straightaway asked me to go and take another ticket. And i actually begged them is there any alternative available. I literally begged them and they said no everything has been closed. And later on i found our there is web check-in system...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Debangana Dey
from Baghdogra, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no last call announcement was given on 9th october 2019 morning flight 6e-844

Address:Kolkata, West Bengal

On 9th october we had a flight 6e-844 at 9th october 2019 at 4.45 am. We completed our security check in before 1.30 hours of the stipulated time. We had some initial confusion and we sat in the wrong gate. The flight was from 23e gate number but we waited in front of gate number 23. When we noticed it, it was already 4.25 and we took the help of security persons and rushed to gate number 23e by 4.30am. However, we were told that the gate...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ravi Shettye
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compensation for delayed check in baggage on istanbul flight.

Address:InterGlobe Aviation Limited ("IndiGo") Level 5 Tower D Global Business Park M G Road Gurgaon Haryana 122002 India, 122002

This to launch my complaint against indigo airlins. I booked my tour to turkey in which my base travel was by indigo airlines the tickets were from mumbai - delhi - istanbul and back.
On 15th september 2019 evening i landed in istanbul around 19.00 hrs. The inflight staff announced details about the conveyar belt to collect the check in baggage all passengers were waiting at that belt to collect the baggage but to our surprise the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anoopdwivedi
from Mumbai, Maharashtra
Report
Copy

refund

Address:C-3501 RAJAJIPURAM, LUCKNOW, Lucknow, Uttar Pradesh, 226017

Sir/madam,
This is to inform you that i was travelling with my family on 6th october 2019 from kempegowda international airport, banglore to lucknow. I have booked a ticket in three months advance with the pnr - wdzlpy in rs.- 18401.00. My flight no - indigo 6e-847 was suppose to take off at 18:30 p. M. After too much traffic of banglore city, somehow i managed to reach at the boarding counter no - 19 at 17:37 p. M. I was well known...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SHOKTI SARKAR
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not provide job

Address:Dheli ncr, Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir please my request indigo airlines fake mail job provide and 86000 thousands many donet by indigo airlines sir please request my many refund company steps to step donet by many aplay charges 750;domoment verify 2000 exam fees 3000 interview charges 5000 file holding charge 12500 account openings change 10000 and medical charges 21000 thousands last prement 8500 sir please help me thanks a/c. Holder - indigo airlines ;a/c no.[protected];....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Debasis Ganguli
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage related complaint

Dear sir,
I traveled to kokata on 14th september 19 last against pnr # iwy9te. Found my luggage in broken condition while getting the booked luggage back. Lodged complaint at your customer care at airport when they issued 'complaint receipt issued a 'customer / case detail' (Attached) mentioning voucher amount as inr 1000/-.
I yet not received any conversation from your end yet. Request you to pl do the needful at your end...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sam19990
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage related

This is to inform you that yesterday 13th october flight number 6e 2988 landed from bengaluru to new delhi around 7:30 and i had to wait for next more than 2 hours because i received the bag full of grease and crude oil stains and the smell was unbearable when i went to the counter already other passengers were shouting and yelling for the manager to arrive. They offered all the other passengers a brand new bag of american tourister and i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smiles2ronnie
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rescheduling flight

Dear sir
I am writing this to you to ask why is it that indigo airlines doesnt extend facility of rescheduling tickets booked under defence category. All other airlines do not discriminate defence category tickets vis a vis non defence category tickets.
Point to be considered is that defence personnel have more probability of facing this situation of rescheduling and scheduling of journey due to service exigencies.
Very...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SHOKTI SARKAR
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not provide job

Address:Delhi ncr, New Delhi, Delhi, 201301
Website:Indigo airlines

Sir maine quikr pe ground staff ke liye aplay kiatha phir mujhe quikr se call aya appka docoment silact hogaya he applied ke liye 2000 dena hoga phir exam ke liye 3000 aishe karke mereshe 85000 rupees liya he ab mera phone received nahi karrahahe mera pass sare pruf he muje indigo airlines hr ke sare mail jis account pe paise transfer huahe ovi he mera sath cheating me jobi bath huahe sare pruf he...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nengboi Mate
from Khawhai, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problems with booking of online flight ticket

I booked online flight ticket on 11/10/19 through interglobe aviation ltd of indigo flight for 2 passengers for imphal to hyderabad for 26 nov.2019. After completing the required necessities i made payment through net banking but failed transaction, so i made payment again and after that payment was successful. But later on i came to learn that money was deducted for the transactions.
So, i would like to request you to kindly refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yagnesh Bhattacharya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading and land me on flight delay and double fare.

I, manjari jana, booked a flight from ccu to del for 14.10.19. I did my webcheck in and the money also deducted. Once i was at the baggage drop counter (B 09) the lady informed that i am unable to assign your seat as the seat is already occupied by a gentleman. And she asked me to contact this counter that counter. And later i got to know that they can't give room on mybooked flight. Which lands me to buy a fresh ticket again. This is just...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deep Chand Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mujh se bh pese mage gye or offer latter ke name par bhot pese ki loot ki gye

Address:Jaipur, Jaipur, Rajasthan, 302004

Sir mera name deep chand jain h mujh bh indigo air lines m job ka bolo gye or mujh kha gya phale ek mam ka call aaya bolo aap 2500 jama karwa do wo bh a/c number diya sidicat bank ka or wo gaiziyabad up ka h or mujh us ke bad daliy call aane laga ki aap 8240 bhar do ye aap ki taning ke liye h us ke bad dress ke pese magene lage 13200 us ke bad ek form diya or bolo is ko bhar ke 20000 bhar do us ke bad bh nh ruka or mane bolo sir abh mera...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PranayJaiswal
from Mumbai, Maharashtra
Report
Copy

non refund for the tickets changed by airline

Dear consumer forum,

I had a flight from kuala lumpur to lucknow planned for nov 24th. Pnr bbr5fy passenger - mr t singh. This flight timings have been changed and i was sent an email stating the same that there is an operational issue due to which it is preponed. As it is preponed, i won't be able to catch the flight in time. So i requested the airline for a refund for which they are not agreeing and giving me a variety of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Ekta CS Pandey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible executive and staff

This is regarding flight 6e 6912 from bangalore to nagpur on 12th october 2019. Three passengers were not allowed to board the flight as they were 1 min late. Among three one was a patient who was discharged from the hospital same day and had to reach nagpur so he rushed from the hospital directly to bangalore airport which is very well known is located extremely outside the city with his father who is senior citizen and his cousin. We are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
niranth naidu
from Udupi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stolen ray ban goggles

Address:271, Behind water tank, Alanahalli Extension, Lalith mahal nagar, Mysore, Karnataka, 570011

Good morning
This is niranth from mysore, recently i travelled to dubai on 30th of sept (Flight number 6e 095), when i reached dubai and was unpacking my things, i could see that one goggles of mine was missing and i don't know if it was stolen or the baggage was no handled properly which was black waferer with black frame and red glass
A sincere request to the management to take this issue seriously

You also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavya Adharsh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake call letter

Address:Puthenpurayil House, Madaplathuruth, Moothakunnam P O, 683516

I got a messege in my personal mobile number telling thai my profile was shortlisted for airline jobs and asked to deposit 1500 rupees a refundable amount. I paid in hat account which they provided for me
("state bank of lndia. A\c - [protected] lfsc code - sbin0010269 holder name-sujeet kumar")
After that an online interview conducted and the next day they called me and said that i am passed in the first round of interview...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankamath
from Bengaluru, Karnataka
Report
Copy

fake ticket issued by happyeasygo flight no: 6e-6323 pnr no: plupsn

I had booked ticket on indigo flight 6e -6323, goa to bangalore for journey on 09/10/[protected] hrs through happyeasygo website. I received confirmation sms and e ticket in pdf format in my e-mail from happyeasygo.
I reached airport at 21:30 hrs and entered goa airport showing the e ticket at security check in and also my baggage was screened by the indigo airlines. It was a shocking news for me when indigo person told me that...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Aman Parwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost baggages

Address:WARD NO 22 NOMUTHYA KA MOHALLA BANDIKUI JAGEER RURAL DAUSA, Dausa, Rajasthan, 303313

Mr. Shailesh saini
Passport no - r8810745
Dob - 25/02/1999
Journey details - 11/10/2019 dubai-delhi
Pnr - ihfrnz
Flight no.- 6e 72
Dubai-ahmedabad
Dep. Time - 19:05
Journey details - 12/10/2019
Flight no - 6e 6683
Ahmedabad-delhi
Dep. Time - 05:00
Mr. Shailesh saini
Depo from dubai 10/10/19
Reason for dommy return ticket
Insufficient...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy