Ixigo Complaints & Reviews

I tried to book ticket for 2 people from Tirupati to Chennai through ixigo. money is debited from account and it asked to login to view ticket but the existing pwd didnt work.
When forgot pwd is given, new one is generated and sent to mobile but this also didnt work. meanwhile transaction is cancelled. No customer care number to follow with and the chatbot giving same answers.
IRCTC should take proper action....

I tried to book a train ticket with ixigo on 7/4/2021 from Tirupati to Kuppam. The amound of 156 rupees debited from my bank account but booking not successfull and i cant find my failed booking in the app. again i booked the ticket and it was successfull since my previous booking is failure and i lost that amount it didn't refund yet....

I didn't get the ticket details but my amount 343 was paid through the ixigo app...

Dear sir

I tried to book ticket for ernakulam to ongole train ticket but after payment was done that app not showing anything and my money cutter in my account to ixigo so I want my money back...

I booked ticket 🎫 on, 09.04.2021 & ticket not booked but when i proceed to pay through google pay, my amount deducted from my account....

I was booking a hwh ndls ac spl 3a ticket on 1st March for next day on tatkal worth 2876 rupee, the amount is debited from my upi account of sbi but process got failed for some reason so ticket wasn't booked....

My amount was auto Dedited to ixigo app and it not showing any information of my transaction...

Yesterday I have tried to book a ticket at 3:40 and the payment has done two times means I have paid 621 rs two times first at 3:40 and second at 3:41 and i got only one refund of 621 .
I request you to pls look at this matter seriously.....

I had booked a flight ticket for 2 individuals from Jammu to Srinagar for 14 April 2021 vide ID IF[protected] PNR MB9VPM SG 539worth amount about 5197 .On cancelation on 30/31 March 2021, I was refunded only rupees 513/_ only. Please clarify....

I have booked my train ticked from spj to jat on 23rd of March 2021
After 10 minutes I cancelled the ticket and I have not recieved refund in my bank account .
The current status is refund initiated but I have not received the refund yet.

Today is 9th of april 2021 and today is 17th day and i have not recieved my refund yet.
Please ixigo give me my money back.

Pnr No. [protected]...

Sir I had booked a ticket through this platform and successfully paid for it. But now it not showing any booking and due to this i am not even able to contact them. Even call based customer support is also not available and only chat support which is also not working in my case because according to them there is no booking.
here I am sharing my UPI reference no of the transaction[protected]
Date of incident-08/04/2021
I...

I have booked a railway ticket in MAS MAQ EXP 02685 (Chennai Central to Kozhikkode) on[protected] through IXIGO app (partner of Le Travenues Technology Private limited). After filling the details it moves to the payment page. As I have given my upi address and i got payment request in my google pay. I've made the transaction.After the confirmation payment of ₹1977 through Google pay. But after coming back to the ixigo app, there's no page...

Yesterday I booked a bus ticket from cuttuck to asansol and paid the amount through gpay, transaction was successful but my ticket was not booked and till now I didn't get any notification regarding my booking....

Yesterday I booked a bus ticket from cuttuck to asansol and paid the money through gpay payment was successful but ticket not booked and till now I didn't get any notifications about my bookings...

I have booked train ticket on 02/04/2021. The amount of rs1078 has been deducted but further processing failed. Ixigo has messaged refund till 03/04/2021 but still not refunded the amount....

I tried booking a ksrtc bus ticket from Kalpetta to trivandrum on 06/04/21 in ixigo app . After the payment shown successful, money of rs. 589 was debited from account. Thereafter ticket was not confirmed. Money is also not refunded yet....

Sir,
I have booked my ticket through ixigo on 5th march having PNR: [protected] and Booking Id: IXITR[protected]. And i have cancelled my ticket on 9th march 2021 but have not received the refund amount in my account till now.
As per the IRCTC customer care representative the refund process have been completed from their side but have been delayed from ixigo side.
Please resolve my issue by refunding the amount as soon...

Hello,
My name is Arya. On 05/04/2021 at morning I tried to book train from aluva to kota for 18/04/2021 for 2 passengers in ixigo app. After completing the blanks the page got opened for payment gateway on that page I put my mothers upi id [protected]@oksbi and continued the payment after 2-3 minutes the payment got deducted but the booking doesn't get completed. After 15-20 minutes I got a msg from ixigo app in whatsApp that a...

Dear sir,
I have booked a ticket from Bangalore to Vizianagaram dated 06/04/2021. Payment was done but ticket was not booked it suddenly closed. Till now the ticket was not confirmed.
Name of the train : YPR HWH FEST SPL
No of train : 02874...

I tried to book a train ticket with ixigo on 5/4/2021 from Vadakara to Ernakulam Junction. The amound of 274 rupees debited from my bank account but booking not successfull and i cant find my failed booking in the app. again i booked the ticket and it was successfull since my previous booking is failure and i lost that amount it didn't refund yet....