Ixigo Complaints & Reviews

Submitted a complaint already for not receiving my refund amount of rupees 325, which was deducted from my account on the 12th of April for 3 train tickets, even though the booking failed. When asked the customer service for 16 days they told me the amount will be refunded within 24 or 7 days. And it's been 16 days and no amount is being refunded back and there is no update from the customer service. I need my refund back....

I booked 3 train tickets on April 12th and the booking failed even though the amount had been debited from my account which is a total of 325 rupees. Its been 16 days and the customer service is so poor. I need my refund amount. They are still asking me to wait for 7 days. This is clearly testing my patience. I trusted the app to provide me good service. But in vain. This is my first booking through the app and its gone bad....

Sir mene dadar se ahmedabad ki train ticket book ki thi jo nahi huyi wo abhi tak wapis nahi aayi mere pass 7 din se upar ho gaye...

I book a tatkal train on 11 April 2021, and payment was done and later a mail received that show payment failed but the money was deducted and refund automatically to my account by 18 Apr 2021. but money was not received till 26 April 2021....

I made my transaction for booking bus ticket on ixigo this morning and it is failed and my money is debited without booking ticket.So I contacted customer care and they confirm that they will refund my amount within 4 hours.But I didn't receive and refund from Ixigo....

I (Dwarika Pandey) booked (Booking id: IF[protected]) a ticket for 12 April at 8 successfully got a ticket on what's App message.
at 08.40 I got a message your payment is pending then got another two messages. Sorry
payment for your Gorakhpur-New Delhi booking has failed If deducted, money will be refunded to your original mode of payment but I have not refunded my money back till now.
After a week I called customer...

Ixigo service number Online Ticket booking service//++. [protected]//++[protected]. ixigo service number Online Ticket booking service//++. [protected]//++[protected]. ixigo service number Online Ticket booking service//++. [protected]//++[protected]...

Today at 12:30 i booked the tickets in BGP ANVT spcl train for 31st july in 2S Compartment. After making payment the app crashed and it's showing me try again. But the payment was taken. I tried twice and same problem occured both the times. Ticket is not even showing up in PNR status. I want my refund of Rs 644. Look into this matter asap. Thank you...

For booking tickets from Kalyan to Parbhani, payment was made over pay phone but there were two payments. Rs 846 each. A total of Rs 1692 was deducted from the account..
Receipt of payment is sent along with it.
Plz a humble request to get back the extra money deducted...

Dear ixigo team

1. I booked a ticket for 1 person in train no 04206, DLI FD EXP SPL for 3 MAY 2021 vide
Pnr - [protected]
Payment id - EU1W6NQGVGSLY58K08
Trip id - IXITR[protected]

2. Subsequently i cancelled the above ticket on 20 April and an amount of rs 600 refund was initiated

3. It was mailed to me that refund of rs 600 will be refunded in 10 days.

So far...

I've booked a train ticket from ahmadnagar to vasco da gamma goa from ixigo app the money for same has been debited same time but the app is not showing any booking update or any transaction history regarding my booking. I have paid 534 rs. In my gpay transaction history money is showing to be debited to ixigo....

I booked two tickets money is deducted but i have not got my ticket...

Ticket not booked but money deducted for card...

Ticket not booked but amountdebited 1116rupees...

@ixigo i had booked 3 tickets through ixigo on 11th Nov for journey on 1st Dec..on 24th Nov i received a text msg containing that train is cancelled. I checked ixigo's app but I couldn't cancelled tickets on my own as ixigo wasn't showing any option for it. Suddenly on 1st Dec I received a text msg that chart is prepared ..i contacted railways they told me that train wasn't cancelled but diverted. Ixigo wasn't showing any status about that...

I booked 3 tickets through ixigo app on 11 November for journey commencing from 1st Dec 2020 from new delhi to panvel train no. 02432. On 24th November i received a text msg from irctc that train is cancelled due to some inconvenience. I checked ixigo app to cancel my tickets on my own..but it was not showing any option to cancel it by ourselves. So i kept quite hoping that i will get refund after 7 days of travel date & booked tickets...

I book ticket through IRTC from Chandigarh to Delhi on 29th march I have paid to le travenues technology private limited but after the payment it did not returned to irctc webpage and the money has deducted and I am yet to receive my refund amount. I went to help center but they haven't respond resolve my issue till now I even tried to call my bank they said to contact with they ticket provide I guess it should be your company it's been 15...

6/4/21 Ko maine delhi ka ticket nikala jo 13/4/21 ki journey ki thi 12-4-21 hai lekin Mera jana lockdown ki wajah se cancel ho gaya isliye mai aaj subah se try kar raha hu lekin ixigo dekha raha hai kuch new rule TDR ka toh woh bhi kiya Lekin try after sometime dikha raha tha subah se aur 30-35 time try kiya lekin nahi hua ticket cancel aur ixigo ki policy ke hisaab se 11/4/21 18:35 After cancellation charges dikha raha hai aur just abhi...

Flight cancellation money not reflect on my bank a/c flight booked on 2 April for 6 April booking id IF[protected]...

Why you are taking people's amount by the name train ticket booking...