Ixigo Complaints & Reviews

I am an ixigo user and my user id is mandeep rai. I did four transactions on Dec 21st, 2019 for booking train tickets using ixigo app. All transactions got cancelled and money has not been refunded to my bank account yet. I have checked with my bank and irctc customer care and I found that refund has not initiated from ixigo. Strange thing is ixigo doesn’t have any custome care number so I am not sure where should I go or to whom should I request for my refund? Kindly look at the issue as earliest as possible.

Feb 5, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Jan 02, 2020

Updated by Kalpana86 Adding the transaction numbers for the tracking[protected],[protected],[protected],[protected]

Jan 03, 2020

Updated by Kalpana86 Any update on this please?

Jan 03, 2020

Updated by Kalpana86 here are trip or booking ids

IXITR[protected], IXITR[protected], IXITR[protected], IXITR[protected]

Verified Support

Jan 04, 2020

Ixigo Customer Care's response Hi Kalpana,

Greetings from ixigo!

We would request you to kindly refer to the email communication as our team is already in touch with you and shall share a resolution to the raised issue.

We appreciate your understanding in the matter.

Thanks
Team ixigo

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Address: Kolkata, West Bengal, 700052

Harnoor Singh Das- I booked my flight ticket and was on payment gateway by using UPI.The transaction UPI Id is UPI-Le Travenues Technol-ixigo.[protected]@hdfcbank-HDFC[protected]-Collect.The payment process was loading and it kept loading for more than 10 minutes.The payment was transacted from my account and there was nothing
No booking. No information of the flight. Please Help me. Give my refund Back.

Chat started

+2 photos

Jan 4, 2020

Complaint marked as Resolved

I'm thankful for the reply i got from this site. It's good to know that things are in motion regarding my problem. I'll try to update once i recieve my refund.

Ixigo customer support has been notified about the posted complaint.

Jan 02, 2020

Updated by Harnoorsingh Can you please look into this?
I still even got a single e-mail suggesting if the process is even started. Rs. 5973/- has been debited from my account to no avail. I'll appreciate a refund from Ixigo.

Jan 16, 2020

Updated by Harnoorsingh By the way.
I STILL! haven't gotten my refund.
They say they've done this and that. But the final point is- the money is not yet refunded. And its been TWO WEEKS.
If this isn't the total peek of harassment i've ever faced i don't know what is.
Not smooth. Not a good experience. The worst kind of customer service i've seen till date. It's my money and I want it back! What's the big idea?
There's a limit to everyone's patience. And at this rate i'm even thinking of having to visit their main office at Gurgaon.
Never have I ever faced such hassle and drama with a simple refund of my money...

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I booked a flight ticket today and the payment got deducted from my account but i haven't received any ticket.

Please look into this soon. I have attached the payment details that was done via google pay. You don't have a proper help section for this kind of problem which, apparently, a lot o[censored]s face on your product. I hope this resolves soon.

Feb 2, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2020

Ixigo Customer Care's response Hi Saroj,

Greetings from ixigo!

We are unable to see any attachment. Please share the ixigo Booking/trip ID or your registered contact details

Looking forward to your reply.

For further assistance feel free to write to [protected]@ixigo.com.

Regards,
Team ixigo.

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S

Suraj K. Hegde

from Bengaluru, Karnataka

Jan 3, 2020

Hi,

I just booked Mumbai banglore flight return but while payment via google pay was done but the purchase didn't complete...

Pls call me at [protected] or else pls give me ixigo customer care number

Around 5000 has been deducted

Thanks
Suraj Hegde

payment done but ticket not generated - Comment #3619132 - Image #0

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A

Amal Santhosh

from Gauribidanur, Karnataka

Jan 3, 2020

My train ticket booking is done through upi but my ticket booking failed..I didn't received the refund yet..I tried twice. ..and each time a amount of 342 is debited from my account...even after 1 day I didn't get any refund or message regarding the same

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I have booked train ticket from ltt to ald
I payed using upi money got deducted but ticket got not booked unsuccessful
I'd :ixitr[protected]
Plz refund as soon as possible
I want to book the ticket
Attaching payment recept too
I want to book ticket on3 jan plz refund as soon as possible
You guys even don't have customer care number need to expose you on youtube or other platform
Resolve my issue as soon as possible...

+1 photos

Jan 23, 2020

Complaint marked as Resolved

They at last responded with an screenshot of refund, only problem with ixigo is customer care service

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

Your booking has failed. The refund has been processed the same day will reflect in your bank account within 7 days.

We have shared the same info via email and our chat support

Kindly write back to us at [protected]@ixigo.com if you have any further queries.

Cheers
Team ixigo

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N

nikhil sharma09

from Madhugiri, Karnataka

Jan 3, 2020

As i was booking air ticket from bangalore to Delhi . booked for 29th dec at last when i made payment though UPI the amount deducted from my account but my ticket is not booked kindly help asap!!
Also find the attached screenshot.
Transaction date 25th Dec 2019.
Amount 6552 Rs.

payment deducted from upi ticket not confirmed - Comment #3618927 - Image #0

payment deducted from upi ticket not confirmed - Comment #3618927 - Image #1

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P

Pushparaj Singh H

from Indore, Madhya Pradesh

Jan 3, 2020

Amount debetid but ticket not confirmed and even till today I didn't received any refund, I need refund.

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O

Offbeat Pictures

Jan 11, 2020

These ixigo cheaters don't have customer care to bro need to loged a complaint against them till now my money hasn't been refunded what about you?

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Hi sir

I am an Ixigo user. I have a complaint that I didn't have received my refund for my cancelled ticket on 19 Dec 2019.
I already spoke to irctc help desk but they asked for a transaction I'd and pnr number too. But I didn't have any of these.
So I request you to process my refund as soon as possible.
My failed Ixigo booking/trip I'd is: IXITR[protected].

Thanking you

Feb 1, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2020

Ixigo Customer Care's response Hi Sanjay,

Greetings from ixigo!

The refund for the mentioned booking has been processed already. We have shared the refund details via email to your email address sanjayagar******@gmail.com.

Let us know for any further assistance.

Thanks
Team ixigo

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gouravgoyal93 evh Goyal

from Noida, Uttar Pradesh

Jan 3, 2020

My name is gourav goyal having no [protected]...I had booked go air flight g8 145 of dated 4 january 2018, time-consuming 9:00 a.m ...I was booking from ixigo flight app and payment from phone pay via bhim upi ...4241 rs got deducted but no confirmation message received

I am complaining about to not to get the refund for my cancelled booking even after 7 working days. - Comment #3618567 - Image #0

I am complaining about to not to get the refund for my cancelled booking even after 7 working days. - Comment #3618567 - Image #1

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G

Gautam1101

from Delhi, Delhi

Jan 3, 2020

Sir I have booked a flight ticket from Delhi to Pune of RS 3795 through upi and after deducting the money, ticket not booked and there is nothing showing in the trips. Please help me it's urgent because I have to book my ticket today only ... please help me...please

I am complaining about to not to get the refund for my cancelled booking even after 7 working days. - Comment #3618941 - Image #0

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Address: Chennai, Tamil Nadu, 600076

PNR No. : [protected] I have booked five tickets from kovilpatti to chennai egmore in Train No. & Name : 12666/Cape Howrah Expand cancelled it but no refund has been received till date. I want to know the status of refund I had made payment through debit card and till date there is no credit to my bank account. Paid through my Yes Bank Debit Card online payment even after three month I could not see refund credit to my bank account

Feb 1, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

Ixigo Customer Care's response Hi Shahul,

Greetings from ixigo!

The refund has already been processed. We have sent the refund details via email. You shall receive the email to your email address au*****[protected]@gmail.com.

For any other assistance do let us know.

Thanks
Team ixigo.

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[email protected]

from Lucknow, Uttar Pradesh

Jan 3, 2020

I m booked my ticket on 4 sep 2019 frm lucknow to ujjain train number -19306 and pnr number-[protected] .the train was cancel but my money is not refund yet so plz cheak the quiries and refummnd my money

refund of cancelled train tickets not received - Comment #3618519 - Image #0

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Pushparaj Singh H

from Indore, Madhya Pradesh

Jan 3, 2020

Amount debetid but ticket not confirmed and even till today I didn't received any refund, I need refund.

refund of cancelled train tickets not received - Comment #3619118 - Image #0

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Address: 781009

Ixigo — payment was successful but train ticket not booked

I made a transaction from ixigo and entered irctc login id and chose google pay for payment but ticket was not booked and in ixigo it showed error something like "parameter missing.." but in my bank statement its showing "transaction with pay global successful". Debited amount - 4095.40 date and time :26 dec 2019 08:20 pm and transaction id ixitr[protected] but in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 4095.40 asap.

Jan 29, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

Ixigo Customer Care's response Hi Vikash,

Greetings from ixigo!

We wish to inform you that against the shared trip id: IXITR[protected] the ticket is already been generated with PNR [protected] and we have shared a ticket copy as well over you e-mail: vikkonl*****[protected]@gmail.com.

For any other assistance please do let us know.

Regards,
Team ixigo!

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K

kashish jaisingh

from Raipur, Chhattisgarh

Jan 3, 2020

I tried to book my ticket for three person on 21 dec 2019 and while making payment the gateway time got over but the money got debited .and no failed transaction is being shown on my account! Please reach me back with a refund number or update me with the information!
Transaction id- 9355l485l572
irctc id - rachna12_3

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A

Amal Santhosh

from Gauribidanur, Karnataka

Jan 3, 2020

My train ticket booking is done through upi but my ticket booking failed..I didn't received the refund yet..I tried twice. ..and each time a amount of 342 is debited from my account...even after 1 day I didn't get any refund or message regarding the same

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S

Suraj K. Hegde

from Bengaluru, Karnataka

Jan 3, 2020

Hi,

I just booked Mumbai banglore flight return but while payment via google pay was done but the purchase didn't complete...

Pls call me at [protected] or else pls give me ixigo customer care number

Around 5000 has been deducted

Thanks
Suraj Hegde

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I have booked tickets of inr 1420.4 through ixigo app for train - irctc. The amount has been deducted through paytm upi payment for which i have the transaction id and all details of the payment but there is no information on th ixigo app neither my tickets are booked. I called paytm but they said the transaction has been successful from our side so where is my money as there is no information on ixigo app regarding thr same neither i have tickets booked. There is no number available to contact ixigo. Please stop cheating customers and taking their hard earn money i need an immediate resolution on this..

+1 photos

Jan 28, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

Ixigo Customer Care's response Hi Tarun,

Greetings from ixigo!

Sorry, we couldn't find your details. Kindly share your booking/Trip ID starting from "IXITR", so that we can get this checked at the earliest. Also, do share your e-mail and phone number as well.

You can share your details at [protected]@ixigo.com.

Looking forward to your response.

Regards,
Team ixigo!

Jan 30, 2020

Updated by Tarun959 There is no solution on my complaint to ixigo how can it be resolved irctc have no records of the ticket and SBI bank says the payment was successful that means the money is with ixigo

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Address: 490001

I have booked flight ticket round trip from ixigo app. From hyderabad to raipur and raipur to hyderabad.
I have done payment through phonepe upi and payment is successful but in ixigo app. No transaction and no booking is available there what to do now and get me refund or tickets done. Report me as soon as possible.
Transaction id - hdfc3c1f5d9900e452ea395e31aa238d17c
Gmail.- [protected]@gmail.com
Phone-[protected]

+2 photos

Jan 28, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

Ixigo Customer Care's response Hi Lalit,

Greetings from ixigo!

We wish to inform you that refund of Rs 4545 against the failed booking attempt has already been initiated and shall reflect into your account in 7 days.

For any other assistance please do let us know.

Regards,
Team ixigo!

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I booked a flight from delhi to pune for the date 29th december 2019 18:15 flight from ixigo.
Rs 7156 got debited from my account but the ticket didnt get booked and i didnt get any sort of confirmation.
Payment done for go air flight no. G8 171 at 2:28 am via google pay.
My upi transaction id is[protected]
Kindly help me regarding this issue asap because i want to book another ticket as soon as possible.

+1 photos

Jan 28, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking.

You can email us the details at [protected]@ixigo.com.

Looking forward to your response.

Regards,
Team ixigo!

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Address: 7/4, lasudia mori, dewas naka, indore, 452001

Dear IXIGO,

THIS IS MY SECOND MAIL...

I made a transaction from ixigo and entered irctc login id and chose DEBIT CARD for payment but ticket was not booked and in ixigo it showed error something like " no past bookings " but in my account statement its showing "transaction with successful". Debited amount - 3285/-, date and time : 20 December 2019, 15:11 pm and But in ixigo there is nothing visible about this transaction and PNR also not generated. So please refund the full amount of rs 3285/- asap.

you guys provided a mail ID for reply but when i sent the mail for the same, i got this

PLEASE REPLY WITH CORRECT MAIL ID, SO AFTER THAT I'LL SHARE MY CONTACT DETAILS.

""""Address not found
Your message wasn't delivered to [protected]@ixigo.com because the address couldn't be found, or is unable to receive mail."""

+1 photos

Jan 29, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking.

You can email us the details at [protected]@ixigo.com.

Looking forward to your response.

Regards,
Team ixigo!

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Greetings,

My name is sujeet, i tried to book a train ticket from the he lxigo app. I made a payment of ₹1361 and the same amount has been deducted from my account. I could not log in with my irctc id so apparently the booking failed. I am rightfully entitled to receive refund from your company. The transaction id bears the number and is as follows:

Axissdkv30a60ba49abb7472090de38ba6e

Hope you will do me the needful.

Thank you.

+2 photos

Jan 23, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2019

Ixigo Customer Care's response Hi Sujeet,

Thanks for writing in. Please share your Booking ID, registered email ID and contact number at [protected]@ixigo.com, so that we can assist you further.

We will be waiting for your response.

Cheers!
Team ixigo

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S

SwaG Of Ahmedabad

from Borsad, Gujarat

Dec 24, 2019

I m already booking the ticket but not book train ticket & not refund to payment so please refund my payment.

refund for incompletion of booking - Comment #3613315 - Image #0

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Address: 7/4, lasudia mori, dewas naka, indore, Indore, Madhya Pradesh, 452001

Website: www.ixigo.com

I booked a flight from indore to bangalore for the date 24th january 2019 from """ixigo"""app. 3235/- rs. Debited from my account but ticked not booked and payment also not refunded. I want my money, need help.
Payment done for indigo flight no. 6e 703 at 10:55 am.
""ixigo"" app also not providing any type of help or contact details.
They are looting the customers.
I need my money back. Please help me.

Jan 21, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We could not trace your booking from the details provided. We would appreciate it if you could please share booking the details with us. Also, do send your e-mail id and phone number.

We will look into it and resolve this at the earliest.

You can e-mail us the details at [protected]@ixigo.com.

Regards,
Team ixigo!

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Address: 2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road Gurgaon Gurgaon District Haryana India - 122002, 122002

I had a booking from port blair to new delhi on 02 nov 2019. As flight was preponed by 2 hrs i have directly cancelled booking with airlines, and airlines have issued full refund.

Pnr number: po5ee4
Passenger name: gadipudi navya
Mobile no: [protected]
Email: [protected]@gmail.com
Refund credited: inr 8099
Refund needs to be credited: inr 3420

Aug 13, 2021

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

Ixigo Customer Care's response Hi Prabhu,

Greetings from ixigo!

We would request you to please share the exact trip id and the PNR against which you are looking for the refund.

You can e-mail us the details at [protected]@ixigo.com.

Looking forward to your response.

Regards,
Team ixigo!

Dec 22, 2019

Updated by Prabhu Chaudhary Trip Id: IF[protected]
PNR NO: PO5EE4

Verified Support

May 07, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

We wish to inform you that refund against PNR- PO5EE4 has already been processed.

NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us.

For further assistance please do let us know.

Regards,
Team ixigo

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Address: Mandvi, Mandvi, Surat, Gujarat, 394160

Dear sir/madam,
I have done my booking on 10th september and my traveling date is also same but amount is debited on 13th september. My upi transaction id is[protected], my google transaction id is cicagkcgsmfhvq, my train booking id is ixitr[protected] and my payment id is 4pmlcwu0izr5foi3gr. If ixigo served me this service then why will i book the same ticket for two times?
Please help me out with this issue. Its already 3 monthes and still amount is not reflected in my account.
Thank you.

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Ixigo Customer Care's response Hi Samkit,

Thanks for your time over the call.

As discussed, we have forwarded your concern for the refund to our team and the same shall be processed in 48 hours and will reflect in your account in 7 days as per bank policy. We regret for the trouble faced.

For any other concerns, please feel free to write to us! We will be happy to help you.

Thank You,
Team ixigo

Jan 10, 2020

Updated by Samkit Shah0918 I didn't received any amount and its already 20 days what to do?

Verified Support

May 07, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

We wish to inform you that if the refund is still not credited please share your bank statement in PDF format from the date of deduction till today, so that we can get this checked and update you at the earliest.

Please reach out to us here if you have any other concerns.

NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us.

Regards,
Team ixigo

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Respected sir
I am piyush and i filed tdr against my pnr no.[protected] to irctc. After sometime they gave me a transaction i'd of payment but i didn't get my refund amount into my account. I mailed to irctc but they told me to contact to ixigo.
So i requested you to study my case and get back to me with positive response.
I hope you will definitely give me a good response.
Pnr no.[protected]
Mail i'd - [protected]@gmail.com
Thanking you
Yours faithfully
Piyush dua

Jan 22, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Ixigo Customer Care's response Hi Piyush,

Greetings from ixigo!

We wish to inform you that refund of INR 945.0 against the shared PNR has already been processed to your source account. Request you to please check your bank statement once post 7 days.

For any other assistance please do let us know.

Regards,
Team ixigo!

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[email protected]

from Mugma, Jharkhand

Dec 17, 2019

I booked my tickets from your app .but my tickets not confirmed but money got deducted.from Bagdogra to Bengaluru.several times i called to resolve my problems but couldn't get a solution.

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I made a transaction from ixigo through phone pe. I logged in using irctc id. All the details were filled appropriately and the payment gate was also opened as usual. Amount got debited but i couldn’t find any ticket or other details. I didn’t get ticket in my mail either. As my money is debited and ticket is not booked, please refund my money of 1097.35 rupees as soon as possible. This is my transaction id: c1912162003012040800675

Jan 21, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Ixigo Customer Care's response Hi Apoorva,

Greetings from ixigo!

We wish to inform you that refund against the failed booking attempt has already been initiated and same shall reflect into your account in by now.

For any other assistance please do let us know.

Regards,
Team ixigo!

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Hi,

I tried booking ticket from Tirupathi to Dharmavaram on 9th of dec 2019. When I was paying through UPI money got debited from my account and successfully credited to your account but ticket didn’t get book. The transaction itself is not showing in Ixigo transactions history. Kindly initiate the refund.

The upi transaction ID as follows
[protected]

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We couldn't find your booking details. Kindly share your booking/Trip ID starting from "IXITR", so that we can get this checked at the earliest.

You can find this Trip ID in the email or SMS that you would have received from ixigo or you can also find it in the 'transactions' section of ixigo app.

Also, do share your e-mail and phone number.

You can e-mail us your details at [protected]@ixigo.com.

Looking forward to your response.

Regards,
Team ixigo!

Dec 20, 2019

Updated by Alekhya476 Hi,

My ticket itself was not booked. I didn't even get PNR details of my ticket. The transaction itself is not reflecting in Ixigo app. Money got debited from my account and it got successfully credited to your account.

Email Id- [protected]@gmail.com
Phone number- [protected]

Dec 27, 2019

Updated by Alekhya476 Hi,

It's been more than 10 days I have raised the complaint. Till now I didn't get proper response from you. Kindly resolve my issue ASAP.

Verified Support

May 07, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

We wish to inform you that refund of INR 223.19/- was successfully processed to your source account.

NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us.

For further assistance please do let us know.

Regards,
Team ixigo

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Address: Gurgaon, Haryana

I had booked a train ticket through this app wherein the amount had got deducted through upi i. E google pay but the app showed some error and prompted me to make the payment again...
The ticket did not get booked but the amount of 667 was deducted and not yet refunded...
The ticket was from cstm to brahampur orissa
Kindly provide a refund of the total amount on the same.

+1 photos

Jan 18, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

Ixigo Customer Care's response Hi Sona,

Greetings from ixigo!

We wish to inform you that refund of Rs 677.70 against the failed booking attempt has already been initiated and same shall reflect into your account in 7 days.

For any other assistance please do write back to us at [protected]@ixigo.com.

Regards,
Team ixigo!

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Address: Indore, Madhya Pradesh, 452018

Sir, my pnr no is [protected],, i booked my ticket from indore to pune on 9 november and cancelled on 10 november through ixigo
As per your information, you told me that refund money₹2690has been refunded and rrn no is rsbi [protected] and advise to contact bank.
I have contacted bank several times and finally they told me that money is not credited in my account and for that contact your merchant.
All the time you say to contact bank and bank and their higher official say after details investigation to contact merchant... So what to do???.
Anyway please make arrangements to credited my refund money in my account immediately
My contact no is [protected]
Thanks

Jan 15, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

Ixigo Customer Care's response Dear Dr Porwal,

Greetings from ixigo!

We sincerely apologise for the trouble caused. This issue has been raised to our team concern and shall be resolved soon. Also, do check your mailbox once as we have requested for some details for further pursuance of the case.

For any other assistance please do let us know.

Regards,
Team ixigo!

Ixigo Complaints & Reviews

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Ixigo reviews & complaints page 81

didnt get refund for irctc cancelled tickets, its been more than 11 days

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need immediate refund. money was deducted and no booking of my flight took place.

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payment done but ticket not generated

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payment deducted from upi ticket not confirmed

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I am complaining about to not to get the refund for my cancelled booking even after 7 working days.

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refund of cancelled train tickets not received

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amount debited but ticket not confirmed

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amount debited but ticket not booked - irctc

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flight ticket booking payment done no ticket booked

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payment deducted but no confirmation

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payment debited from my account but flight ticket not booked

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refund for incompletion of booking

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payment debited from my account but flight ticket not booked

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refund for cancelled ticket directly from airlines

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refund of a non confirmed ticket

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didn't get refund

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made transaction from ixigo. amount got debited but ticket didnt get booked

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money got debited. but ticket didn't get book. requesting refund.

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no confirmation on booked tickets but amount got deducted from the bank through upi

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not received refund

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