Ixigo Complaints & Reviews

I just spoke to customer care executive of ixigo and got a confirmation that remaining refund amount which needs be given is pending from refund team. Please expedite this request and do the needful. Also, she told that this case will be notified to refund team as well.

My booking ID : IF[protected]

Note: I have received only 3701 rupees for this trip as the refund amount.

Team,
br...

Sir, please take early action to credit a sum of rs 6014.00, which was erroneously credited with your account by debiting from my sbi debit card [protected], on 10 september 19 for booking a flight ticket 6e 337 booking id if[protected] for journey from kochi to pune for journey on 13 september 19 in the name of athanas george. Txn #qt[protected]. Sbi confirmed that amount already credited with you by rr no qt[protected], mer id qsm[protected]....

Sir i was booking trin from aluva to benglore that time i pay 4051.83 from paytm my amount was deducted but train tickets are nit booked and my amount was alsobnot returneded till so what can i do now, the money will be despotied back in my account or ticket will be confirm let my know fast as much as possible please give me suggestions it is very very urgent for me...

I had cancelled vistara airlines pnr no. Te69wq on 1st december, 2019 through ixigo mobile app. While cancelling my ticket, the mobile screen was shown as the cancellation charges for rs.3000/- + 273/- i had agreed to proceed the cancellation of the above ticket. After the cancellation i got a message in my mobil no.[protected] the refunded amount would be rs.751/-. And i got the amount in my account of rs.751/ today.

Since,...

I booked flight ticket on 9 sep from nagpur to mumbai of air india. But flight is delayed by 2 hrs so i got call from air india that you have option to cancel ticket without any charges 100% refundable and said we will refund your money to ixigo portal they will pay you, so i option to cancel the ticket. But then ixigo give me partially refund ie only rs 220 out of total rs3515. I already mail the documents from air india office which shows...

I made a transaction from ixigo and entered irctc login id and chose ola wallet for payment but ticket was not booked and in ixigo it showed error something like "parameter missing.." but i received the message, its showing payment of rs. 598.31 using olamoney postpaid for your transaction eirc-cd85-0knz on ixigo is successful. Debited amount - 598.31, date and time :29 nov 2019, 4:47 pm. But in ixigo there is nothing visible about this transaction....

Sir/madam,
I had booked flight ticket on 5th october and due to inconvenience i had cancelled my flight ticket with pnr no. H72rqv on 15th october i haven't received 2656 inr as refund till to date. I also tried on customer care numbers to talk to the customer care executive and get problem resolved but i couldn't get the line. It was either busy or unattended. I kindly request you to look into the matter and help the needful....

As per irctc refund credited to le travenues technology private limited for pnr number no [protected]. However the same is not yet credited to my card. Kindly expedite. Contact no [protected] transaction i’d is [protected]. Refund processed on 8th november by irctc. Why is the refund not yet credited to my card. I need this resolved immediately and credited to card by eod 28th nov 2019....

Was trying to book flight money is deducted from my account, while I used bhimupi app, but ixigo declined my booking can I get money back soon, confirm me if I am getting my money back, make sure I get .. I need to use it for my further booking, I chose ixigo as a trusted app I dint know it can be thins, disappointed.

Transaction I'd:[protected]
Thanks...

Hi,

This is in regards to my pending/ failed booking via ixigo train against my

Trip id - ixitr[protected]
Payment id - 689db6k49mnq0waa4r

Train no 12289 - csmt ngp duronto

I have mistakenly entered incorrect irctc user id and the amount rs. 2640.40 got deducted from my upi id.

The booking is still showing pending and transaction time for irctc password...

I would booked a train ticket on 10.11.2019. There was a problem with my booking. Money will deducted, but there is not refund after 11 days. I get the message from ixigo on 11.11.2019. Its is, shaik md, sorry! Booking for your tirunelveli (Ten) - ksr bengaluru (Sbc) train with booking id: ixitr[protected] could not be confirmed due to payment failure. If money has been deducted from your account, your money will automatically be refunded...

Hi team,
I have following up from last month yet i did not get any proper update and again i mailing you for an update for amount which should be refunded as now which didnt happen. Below is the issue.

I did train reservations on 9th october 2019 (Details as shown below). However last month i had received two messages that both train cancelled but i did not receive the amount yet. Please let me know when the amount...

This complaint regarding my booking in Ixigo app train booking

Even after successfully payment my booking was in pending status there no option in Ixigo app that i can get help from that
So I request you to look after this problem and make help to clear out this

Below is the detail of my failed booking and amount transaction id and status

Booking Id : IXITR[protected]

Transaction...

I had tried booking a Delhi to bombay and back round trip airline ticket again just now, on 16th November 2019 10:30 PM for an amount of 6299, after the same transaction via Ixigo failing just the day before because it was very URGENT and it failed AGAIN. Please issue the proper ticket or give back the refund immediately. This is not acceptable. Please do the necessary immediately....

My pnr for cancelled ticket is [protected]. As per the ixigo cancellation policy mentioned along with the ticket, if the ticket was cancelled before 16:07 on 15th november, rs 130 would be charged as a cancellation charge. I cancelled the ticket on 15 nov at 13:00 hrs and no amount is being refunded.
Why am i being charged the complete amount as a cancellation charge?
Please deduct rs 130 as the cancellation charge and refund...

I had booked my flight from mumbai to varanasi viz vistara on monday 11th november 2019 for two person and cancelled immediately but still not received any refund. I've tried to contact through calls several times but unable to get any positive response. Please check with the trip id if[protected] and let me know the status of the same.

Travellers : sumaiya shaikh & mubasshir...

During booking the round trip flight from delhi to mumbai, an amount of 5967 was debited from my account during payment on november 15, 2019, friday, 09:54 pm. The transaction was shown to be successful in the payment app and in the ixigo app, but ixigo did not give a conformation of the ticket or refund the money. I want the ticket confirmation immediately or the refund asap....

I booked a ticket on 12 nov through google pay upi from ixigo but the money was deducted and then there was no history of my booked ticket. Need confirmation of my ticket... Or else need my refund. I am in a limbo here and have no idea whom to contact and how to contact. Atleast put your email id in your stupid app.
My contact details ahsan. [protected]@gmail.com
[protected]...

Was booking tickets through (Ixigo train app)
On date 7/11/19 booking got failed but have been debited amount of 570.40 from google pay payment method on failed transaction
I mailed to ([protected]@ixigo.com)
But no response from any through mail.
And even tried calling on this autogenerated number [protected]
In voice call they mention if booking failed amount will be auto refund in 7 day but still no...

I have tried to book a ticket using ixigo app in my phone. I have been using this application for a very long time.
For the first time i am facing this situation that money got deducted and i have not received my ticket..

Please ensure to rectify this problem as soon as possible.. I have booked two tickets of 834₹.

Contact details:
Prasanth golusu
[protected]
Prasanth. [protected]@gmail.com....