Kavya Petro Park - Itpl Road, Graphite India, Whitefield Bangalore 48 — Diesel cotamination with water in my zest car filled on 6th august 15
I have a diesel car Zest from Tata Motors. My complaint is against Kavya Petro Park-IOC Bunk situated at ITPL road, Graphite India, Whitefield Bangalore 560048. it is your authorized refill center based in Bangalore city. The Diesel of Rs 1, 501/- (paid by Citibank credit card) was filled on 6th August 15 at 6.20pm was contaminated mixed with water, there was a blinking on the indicator after which I called the KHT Motors-Tata Motors service center who checked the fuel and found water mixed, they drained the fuel out and cleared it before it could cause any damage, I had to incur cost of around Rs 5, 000/- I had also had to refill
What was my fault in this whole episode that I need to pay? Not sure what I could have done to avoid finding myself in this situation?
Now the Kavya Petro Park pump station naturally refuses to acknowledge that they contaminated my tank to avoid compensation seek your views as to what is the next action and how does IOC solve my complaint
Contact number +91 [protected]
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