Kavya Petro Park - Itpl Road, Graphite India, Whitefield Bangalore 48 — Diesel cotamination with water in my zest car filled on 6th august 15

 
2 Reviews
 xhenriq
I have a diesel car Zest from Tata Motors. My complaint is against Kavya Petro Park-IOC Bunk situated at ITPL road, Graphite India, Whitefield Bangalore 560048. it is your authorized refill center based in Bangalore city. The Diesel of Rs 1, 501/- (paid by Citibank credit card) was filled on 6th August 15 at 6.20pm was contaminated mixed with water, there was a blinking on the indicator after which I called the KHT Motors-Tata Motors service center who checked the fuel and found water mixed, they drained the fuel out and cleared it before it could cause any damage, I had to incur cost of around Rs 5, 000/- I had also had to refill
What was my fault in this whole episode that I need to pay? Not sure what I could have done to avoid finding myself in this situation?
Now the Kavya Petro Park pump station naturally refuses to acknowledge that they contaminated my tank to avoid compensation seek your views as to what is the next action and how does IOC solve my complaint
Contact number +91 [protected]
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Kavya Petro Park - Itpl Road, Graphite India, Whitefield Bangalore 48 - Today 04-Jan I filled petrol for 250 at 12:14pm using my credit card. I know for sure the transaction was successfull because I received an SMS for the same. But, the seller had different take to this said since the merchant copy was not generated for this so will get reverted within 24hrs and he insisted me to key in my pin again for another transaction at 12:16 and gave the customer copy for this latest one.so I clearly know this petrol pump is filled with fraudsters who loot only when there is impact of fuel pricing from govt to cover there business losses so be very careful during those days.

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    Kavya Petro Park - Itpl Road, Graphite India, Whitefield Bangalore 48 - Diesel cotamination with water in my zest car filled on 6th august 15

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    Company:Kavya Petro Park - Itpl Road, Graphite India, Whitefield Bangalore 48
    Bangalore, Karnataka
    Bangalore District

    Complaint categoryCategory: Gas Stations
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