Kotak Mahindra Bank Complaints & Reviews

Hi,

I have an account in kotak mahindra bank.
I got a text message at 29th march 2018 18:33, informing me that my account's mobile number and email id has been updated.
But, i did not give any request for that.
So, i immediately called customer care then customer service agent told me that those are updated by credit card team and transferred my call to credit card department to check with them.
But, the operator in credit card team told that these details are updated by phone banking team.
So, they transferred my call back to phone banking department. This call transfers happened multiple times, but they did not tell me who updated those details.

I suspect there is a fraudulent activity happening on my account in the bank.
I want to know how my personal information is updated without my consent. This is a serious security breach.

I want to get a response on this within 24 hrs.
If i do not get any satisfactory reply then i am going to raise complaint with banking ombudsman.

Pl provide no dues certificate for loan taken from kotak mahindra primus ltd for maruti wagon r lxi model car no dl 2cm 8248. The loan has been fully paid back by 01.10.2008

Loan agreement no. 41322695 dated 29.10.2003 between myself (Borrower) and kotak mahindra primus ltd. For rs 196025/-. The loan already fully repaid by me by 01.10.2008 but i did not get no dues certificate from you till date. Now i wish to sell the vehicle. The lease agreement is endorsed on the car registration certificate. Therefore, the no dues certificate and form 35 are required to be issued by you please issue a letter/form to regional transport authority tilak marg, new delhi to remove your name as financier on the registration certificate. The original letter / papers written by you to the transport authority be issued to me.

Gp capt dk nagar (Retd)
M-23, jalvayu vihar, sector 25,
Noida-201301.
Mob-[protected]

I am receiving calls from these numbers[protected] and[protected] saying that i am calling from kotak mahindra bank regarding loan taken from citi finance in 2007, some person named as ravi is repeatedly calling me and in my office number and saying that i am a defaulter, now when i am asking for their email address for sending the mail as prove of my settlement done in 2008 they are not providing the information, rather threatening me. If kotak mahindra bank had taken over citi finance in 2014 then till date why they have not called me and now suddenly calling me and my office and harressing me. If i am a defaulter then they should file a legal action against me, instead of threatening me on phone. Your help required.

When I approached the kotak house bank personal loan section in charge mr kiran, he told that you give pre closure request wait for 15 working days.I requested lot to close witnin week at least . He is not allowed. I lost 2000/day because their policies. It is ridiculous, pls help me where to compliant, when asked them show me which rule is saying close after 15 days they are not showing.

My sister in laws husband took some personal loan from kotak. Now we dont have any relationship with him as my sister in law is getting divorced, neither me nor any body else has from our family has given any gurantee or security for this loan but somehow the kotak recovery agents come to know about us and managed to get our cell numbers. Now they are calling to me and my family members to repay the loan though we dont have any obligation to pay. They are using fowl very fowl language and misbehaving on phone. The number from which we are receiving call are [protected] & [protected]. The persons behind this are totally insane and illogical. I want to lodge a police complaint but i dont have complete details of the case. Can i do it just on the basis of call i m receiving?

Hi,
I want to know, what type of my account is?? And i want to do my account have minimum balance maintainance charges deduction.
Because i opened my account as a salary account. My account was deducted by 1400/- as a minimum balance maintainance charges for 2 months.
As of my knowledge, salary accounts donot have the minimum balance non maintainance charges deduction.
I want my money back or else i will close my account immediately.

Waiting for your response.

Contact no : [protected]
[protected]

Opening my salary account with kotak is something that i regret forever. The kit they gave me when i opened the account including my debit card, banking pins and cheque book is invalid and not related to my account. I don't know how can someone be so blind in serving the customers. I have received my salary of 31000 and they automatically deducted 18000 from the account for no reason. They say i have a credit card bill wherein i don't even have a credit card. And they keep on deducting amount from my account and are not even helping me to close my account. I can't believe that people and process of such a reputed bank can be so stupid.

Hi everyone,

I am too victim of this fraud. As i have 811 account as i was told that this is zero balance account. I don't have to maintain any balance if i don't want to, said by the sales person. Now i am being charged randomly for tbms.
Chrg:atm cw fee-dom/xx7450/[protected]/190218 (Value date:26/03/2018)
My account number :[[protected]]
Contact: [protected]@gmail.com
Crn:[[protected]]

I am Sunil D Parmar Customer of State Bank Of India International Sahar Cargo branch mumbai 400099 on 11/03/2018 Itried toCash Withdraw in Kotak Mahindra ATM center ID no.MUON1362 near Andheri station east. Mumbai .But ididn't get the Money at that time and I lost Rs.10000/-from my Account.hence i request you to please provide me CCTV footage and Excess Certificate for the same.

Hello,
i am customer of kotak bank
name - burhanuddin vidishawala

crn no[protected]

from my account 177+177. rs. were deducted. and its mentioned that some tbms deposit charges . i didn't got any notification frm your bank and even while i was opening my account i asked your team that assure me that your bank dosen't charges any of the unnecessary charges . then why this is happenning . i want my money back otherwise i'll close my account today only

I have got kotak credit card on 2017 i didn't even set pin for any of my kotak debit/credit cards but on march 2018 i have got credit card statement like you need to pay 588.82 via sms.
How can i get due amount if i didn't even use my credit card?
How come it possible with in 2 days the due/service charge is 588/-

And i don't want this credit card so kindly let me know the process to block my card asap.

I have opened investment account with kotak bank on nov 2017 since then every month 2500 has been deducted from my savings account & after some days it again gets credited to my account.

After submitting all the document at the begining it was showing online readiness as no,

Now it is showing poa as no.

It do not understand how kotak bank can be so negligible after six months also there is no resolution.

My relationship manager every month take my documents to close the issue. But not able to resolve after six months also.

Complaints has been raised to country manager, ceo but no resolution

My investment account details are as below.

Customer relationship no xx6099
Bank account number xx2156
Investment account number 1015499
Fund name kotak mahindra mutualfund

Transaction ref no [protected]

Dear sir kotak is fake totally they cutting over money without any reasons 1st they given for free after that they cutting over amount like tmbs charges and more if ask in branch no correct response and customer service worest we cant stop over account y this fake bank in india what government doing and fight for this avoid this cutting help common people

Hello,
My name is pratibha maurya. I have uco bank atm card and i usually go to nearby kotak atm in c market, sector 41, noida. Before a days ago i faced a problem that i coudn't get my cash from the atm machine but money was debited from my account. Please resolve the issue asap. I have already complaint this matter but didn't get any response.

I have attached the transaction detail.

Dear sir/madam,
I regret to inform you that (Kotak t. Nagar branch, thulasi building new no79, gn chetty road, chennai -17) of your office is not rendering satisfactory services to its customers.
A six months ago i opened a savings a/c ([protected]) by mr. R. Senthilmurugan, sales assistant manager and within one month i applied to zero balance account in same a/c. He has not changed the a/c yet. (I given to him for ref cheque no:"000001"[protected]:000300. 31) because of this my money has been debited (Rs 531×4 times=2124). When i spoke to him, he did not give a proper answer also misbehavior and rudeness last on14/3/18.
He is lying to much. If my phone call. He will not pickup phone call due to this i am in depression. These type of worst behavior will spoil kotak mahindra bank image. Please take action against him. And also i request you to takeup this matter urgently to help me recover my money.

Regards
Muthuraj r
Chennai metro railway
Chennai

There were 4 fraud transaction that happened on my card without my concern (Totalling 140k).
I did all the required work asked by bank. Send them all the document including fir copy.
They asked for 45 days and now its been 50 days.
I am getting 30+ calls a day from kotak bank. Even at 2am in the night asking for me to pay that amount.

They are using abusive language and threatening me to find and harm me.

My customer id is 8834202 and i am amintaining quaretely average balance of rs 6500. Yesterday i got a message stating that may account — debit frozen. I am shoched that without warning how a bank of repute can do it. They should have given reason for debit freeze. I am constrained to close my account and advise my friends and relatives to do the same. Ca r thyagrajan, chartered accountant.

When i went to kotak branch to close my salary account, i clearly asked one the employee in the branch that how i can pay my credit card payment they said that i can pay through online but they didn't said proper information. Today i tried making payment through online its showing there is no accounts available with my crn and i called to customer care they are telling that i can pay through cash or cheque, if i will pay through cash means i have pay 18% gst which i don't want to pay and i want to cancel my card and i will not pay single rupee also.

Date : 23/03/2018

I had failed transactions on24/1/2018 & kotak M bank debited that amount to my credit card. After complain they said that all amounts will be reversed in next month, but still I did not get any reverse for same.

I am also using other bank credit card ( HDFC & CITI), they are good in customer service. but Kotak don't provide that.

so plan to close my both debit as well as credit card.

Hi,
This is the worst experience I had with Kotak Mahindra bank.I took a personal loan of 2.5 L in last may, 2017.I had discussed with them regarding the preclosure, if I want to do, at that moment of time they said yes !!.
I again enquired about it in September, 2017, they said they will close it with 5% chargeable amount, which sounds ok.
But Now on 19 March, when I actually went to close the loan, by paying the whole amount, they are denying and saying, it cant be done !! Why Kotak .??
They sayy they cant close it and it will be closed next year !!
There customer care people are so rude and dont respond appropiately and very unprofessional, They are asking why you want close the loan, which sounds really unprofessional and pathetic !!

Please provide me the resolution I want to close the loan as soon as possible .