Kotak Mahindra Bank Complaints & Reviews

My credit cards bank was told me at the time of issue card that credit card is free for life time than also they charged me annual fees and i have requested to cancel the card but they told that first you pay fees and late payment charge with interest. They are harassing me to make the payment for which i am not supposed to be paying. Please help me. I have submitted the dispute forms and done all procedures but still problem is not solved.

Hi,
My name is Nayankumar Dave. This is very strange incident happen with me and I am thinking this is kind of fraud incident by Kotak Credit card department. I did talk with customer care person of Kotak credit card department. Mr. Princkumar (Communication ref: 1-[protected] given by him). I have informed him about the incident and he said He is not convinced and not going to help me in this and not going to take complain about it. I am too much worried about it and want you please can take care of it.

Here are the details information.

I have done Balance Transfer on 8th Nov 2017 of amount 20000 INR (Trn#09999999981108000690470) and for that I have to pay 698 INR as a Fee (Trn#19999999981108599949520) and 125.64 INR GST (Trn#19999999981108599949520) on it, Total 823.64 INR before next statement date i.e 2nd Dec 2017. I have paid that total amount 823.64 INR (Trn#09999999981202000200073) on date 2nd Dec 2017 which is before due date. Now remain 20000 INR which I have to pay before 7th Feb 2018 as per Kotak Balance Transfer rules and there will be no interest charged if I pay 20000 INR before 7th Feb 2018.

After that I have taken again Balance Transfer of 30000 INR (Trn#09999999980108000320368) on date 8th Jan 2018 and for that I have to pay 1047 INR (Trn#19999999980108599921670) as a Fee and 188.46 INR GST (Trn#19999999980108599921670) on it, Total 1235.46 before next statement date i.e 2nd Feb 2018, Now for 30000 INR which I have to pay before 7th April 2018 as per Kotak Balance Transfer rules and there will be no interest charged if I pay 30000 INR before 7th April 2018.
so now I have paid 11235.46 INR (Trn#09999999980201001091219) on date 1st Feb 2018 so that my 1235.46 INR (Trn#19999999980108599921670) total due can be paid and Also 10000 INR additional payment for my BT of 20000 INR (Trn#09999999981108000690470), so now remain only 10000 INR from my side to pay for 20000 INR balance transfer amount which I took on 8th Nov 2017 and have to pay before 7th Feb 2018.

After that I have paid 10000 INR (Trn#09999999980205000692414) again on date 5th Feb 2018 to settle down my final payment of 20000 INR (Trn#09999999981108000690470) Balance Transfer which I took on 8th Nov 2017 and have to pay before 7th Feb 2018.
As above all scenario you can see that I have paid all amount as before due date, Only 30000 INR I didn't paid cause I have still time to pay as per Kotak rules it need to paid before 30th April 2018.

While I received my statement from credit card I found that they charged me interest of 12.79 INR (Trn# 19999999980215599873730) AND 2.30 GST on it (Trn#19999999980215599873730), I have called to customer care person about it to clarify why should I have got additional interest charges so they are saying that before another Balance Transfer request your fee of that Balance Transfer deducted from 11235.46 Payment so your remaining adjusted to your 20000 INR BT, so your Balance transfer amount settle with amount only 18764.54 and You have been charged interest for amount 1235.46 which is yet not received. This is really very ridiculous calculation of kotak system. Also customer care person told me if you wont pay it will keep charge additional interest on daily basis so I am really fed up with such fraud calculation of Kotak credit card system although as customer I am satisfying all rules. Also it is taking my credit score down which I think major issue so if possible can you please take such legal action against fraud calculation of Kotak Credit Card for charge unnecessary interest to customer. Although customer paying amount on before time. It will help us a lot and other consumer of kotak credit card won't face such issue. Thank you.

Today i received a call from kotak collection agency i felt as if some drunker bar girl is calling me. Pathetic language used by the executive. Don't have manners and don't have tonality to talk. Also she was using words like dekh li teri aukad tere paise bharne ki takat nahin hai to bol de. Tere ghar pe abhi insaan bhej rahi hu, jitna hai utna amount pura clear kar and hang up the call.
Inspite of they charging interest and finance charges and we paying the same they are calling and mentally harrassing us. This is my 3rd complaint relating to the same.

Hi,
To whomever it may concern. I have taken credit card of 15k limit for which i paid more than 30k. This bloody ppl say and harass me like anything saying if i don't pay more 8k they will give a complaint and all. When that bloody bank ppl call me they are so rude and rubbish and wen i ask for settlement letter bloody ppl won't response and they behave like #. For their bloody mistakes am paying 8k more for that # 15k card. Really guy's this bloody bank is ridiculous and they don't behave like human beings. Bloody # no reason i have paid so much. When i told to share me a settlement letter they are acting like # and they have given a complaint against me and they are taking money. Bloody take those 8k am damn care about that # and seriously i will screw this now and i will give a complaint regarding this for sure [protected], [protected] this bloody ppl will call and act like #.

Dear sir on 17 february 2018 i had funded my account in kotak 811 app using my debit card with rupees 10000 the money was debited from my state bank of india account but it is still not credited into my kotak 811 account.
On contacting customer care of kotak 811 they are saying that your money was credited on 18 february 2018. But i know its still not credit in my account.

So kindly take appropriate action and credit my account into my kotak 811 account.

Mykotak 811 account details are given below
Account no :-[protected]

I am also facing foreclosure problem with kotak mahindra bank. They are charging me 5% for closing my personal loan and again 18% gst. First of all there is no partial payment option for personal loan in kotak. They say we have flexible repayment options. I don't know what the hell options they have. Even after maintaining a long banking relationship, they are charging me a lot. I use kotak for my salary account. I will close all my banking relationships with them. I will suggest you not to go for kotak mahindra bank any banking purpose.

Dear sir i have 2 bank accounts in kotak mahindra bank
Named-
Raman - a/c no -[protected]
Ifsc code-kkbk0004072
Aadhar card no[protected]

Chandawati - a/c no - [protected]
Ifsc code-kkbk0004072
Aadhar card no[protected]

I submitted aadhar card to link in bank for subsidy and also given lpg id. Bank said it is cleared from our end but not showing in npci. Pls update in npci

A/c no: [protected] sir/madam i request to you what you deducted amount rs.1239 please refund it, because i don't account is active r not in the month of december, it's a salary account i m not worked that company some reasons, after that one msg as came in the month of december so i visited near branch to me basaveshwara nagara branch bangalore on that time one of your employer told sir your account is low balance convert the savings bank account min amount 10000 to maintain in the month december 5 2017 deposited rs.10500 but 12/2/18 charged for non maintenance balance rs.1239 so please refund my amount other wise close my account thanking you vinay na ph:[protected]

This sk rahimuddin ur new coustmer i got kotak bank new aecount. I have use debit card only one time in month u people taken debit card charges 177 rupees this is not crroect please close my account in ur bank with out charge and please refund my charge amount u people said that time
Give 6% intrest also but u people with out complete the year collect the charges in month..

Name - arvind kumar singh s/o vijay kumar singh
Address - b/406, rameshwaram apt, bldg no.4, near keshri park, galanagr, nalasopara east, thane 401209
Account no. [protected]
Branch - vasai road west

Mujhe credit card dene ka wada krk mujhse mera documents leke gye aur bole ki apko 15-20 days me apko card mil jayega, pr aaj 1 month 30 days se bhi jyada ho gya but ye log aaj-kl lga ke rakhe hai agr credit...

Sir,
I was holding the credit cards of abn amro and barlcays bank for the period from 2007 to 213. Due to some unwanted circumstances i was settled those account which is shown as settled under phoenix abc private limited in the cibil records. Now i came to kow that phoenix arc pvt. Ltd. Has been taken over by kotak mahindra bank.
The account details are as under.
1) a/c no. R1cp452211 (Settled) principal write off is 31, 697/-
2) a/c no. B2co714996 (Settled) principal write off is rs. -57/-
3) a/c no. R1cp297865 (Settled) principal writ off is 25, 132/-
Now i came to kow that phoenix arc pvt. Ltd. Has been taken over by kotak mahindra bank.
Now i would like to go for full closer of this a/c and get update in the cibil with removal of settled tag.
Total payable is coming to 56, 829/-. I am ready to clear this whole amount in one time. Kindly sent me offer letter for full closer of above accounts.
Thanking you sir

This is to report you that some one misused my pan no and bought a
Consumer loan on kotak mahindra [acc no bf7c046398]. When i checked in my
Cibil it was showing the details. The mailid, contact no, address
Everything is not mine. Some one misused and borrowed loan from kotak mahindra bank.

So kindly look into it and check the person who verified the documents
Before processing. Please check and remove the details from my cibil
Report it's affecting my cibil score.

Mental harassment by recovery agents to my parents. I would like to inform you that the recovery team of kotak mahindra bank is harassing my old parents regarding the
Outstanding dues of my brother. We already communicated that we are not responsible to pay the dues mr. Sandeep.
The recovery team daily visiting our house i harassing my parents and forcing them to pay the dues of mr. Sandeep. My parents are in mental trauma...

I have one account in kotak mahindra bank and account no is [protected].
Now i have balance rs.1600 and bank shows its but not allowing to transfer me in credit card our in any other accounts. Bank officer wants cash money where as i want on line transfer to credit card payment.
Bank illegally hold my account and for their benifit they insists me for cash.
I need help for such illegal process.
Also who will bear interest for such delay.
Thanks

Hi,

I have an issue with my credit card and i tried to raise this complaint to kotak bank. But none the online ways to raise complaint are working.
Only home pages are there but if you continue it will some error or it shows "page not found" errors.

Please find attached images of kotak grievance form and after filling the form it says "page not found".
Kotak is not supporting any of the complaints form. Kotak mahindra bank is cheating its customers very nicely.

Hi,

I've recieved a notice from kotak mahindra bank limited requesting me to pay a bill related to my credit card which was already closed in 23-june-2017 (Service request no. Sr#1-[protected]). Hence please do have a look at the issue and request you to resolve the issue at the earliest.
Please find the attached supporting emails from kotak bank related to the closure of my credit card.

Thanks,
Manjunath g

Kotak took over an excess of ₹3315 without any prior notice from my salary account for the payment of my credit card where an emi have been already arranged. I spoke with a guy on 2/2/2018 regarding this he stated that he have requested to refund the balance to my salary account which would be within 15 days but there is no response till date. I have been passed from pillar to post till now

I have applied for credit card in the month it's almost more than 40 days and the status it's showing being processed from last 30 days. Can tell me what is the meaning of it. My app reference no. Is[protected] i got message on 8-1-2018 saying check your application status after a week. But still i am seeing being processed. Who do i contact regards this for exact reason and contact number

Surprised to see that even without acceptance of kotak credit card application that was sent to me on mail, card have been issued on my name. Furthermore card was not received but sms of due amount got on mobile.

1. How card can be activated even if it is not received.
2. False information given by credit card sales executive that there will be no charges for the card.

Kindly do not let your reputation down in the banking sector

Hi all

i am poor consumer of your Kotak mahindra bank who have a salary account with account number [protected]. your bank has deduced lot of money from my account which was others money they kept in my account to do the transaction. whereas all the money is deducted. its a serious issue here. i will get jailed for this if you guys dont help me and return all those. so many times you guys took from me but this time its others money please undderstand and refund it to me please.

With thanks,
Sai dhanush
[protected]