Lodha Group Customer Care
Lodha Group
Customer satisfaction rating: 5%
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Lodha Group Customer Care

Lodha Group

Lodha Excelus, N.M. Joshi Marg, Mahalaxmi
Mumbai City District
India - 400011

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Lodha Group Complaints & Reviews

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Lodha Group — Reg. Non refund of my booking amount

 sayakm1982 on Jun 27, 2017
This is for your information last 17th june-17 i was visited lodha kalyan shilphata sales office for project enquiry purpose, during that time i met with ms. Rituparna & mr. Neeraj mishra (Agm-sales) i was told them it's not budget as per my requirement and both of them pressurise us to final by that day, then i have paid rs.45000/- (Card swipe) after two days i informed to both of them by mail and phone for cancellation this booking and refund my amount but they are saying it's non refundable which has been not mentioned anywhere in sales office/outside office/banner.

Please take...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Lodha Group — Non refund of booking amount by lodha

 csjay on Jun 27, 2017
Lodha really a fraud company, don't believe on their sales employee, they all are cheater, they normally say, booking amount refundable, but once you pay, very next day they change their view and give other option like book in another project. I booked flat on 5th feb and very next day, i informed them, please stop deal because sales person & channel partners made so many false commitment. I booked flat based on their false commitment and cheated by lodha group. Even company don't have proper department to hear & resolve customers complaints....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — No water distribution in lodha splendora thane vivant wing e, f and g since sunday 25th june.

 Saurabhjsr911 on Jun 27, 2017
Hi i am a resident of lodha splendora vivant wing g (Ghodbunder road, thane). There has been no water distribution in our premises since sunday 25th. The facility group has given only false promises and statement since.
They have on intermediate basis arranged for tankers from the residents, many of whom elderly, have to fetch water on a daily basis multiple times.
After 3 days there has been no permanent measures not even half measures arranged to fix this issue.
I request and urge the group to take this matter seriously and provide a fix asap.
Residents are now losing...
Complaint comments  Read comments Complaint category House, Apartment Rental

Lodha Group — Crm not generated. Welcome mail not received.

 Pranchan Biswas on Jun 26, 2017
I have booked flat 805-c at nautica, lodha pavala on 19th may 2017 by swiping 81000 rs. But since then i haven't received the crm number and welcome mail from lodha. Whenever i speak to sales manager who booked my flat, he asks me to wait for couple of days. As the next payment due date is arriving, i am not sure when and how to make the payments. Also, no receipt is provided for 81000 rs that i swiped. Please look into this matter....
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Casario gold

 nitendra_2 on Jun 18, 2017
I have paid 81000 as booking amount. After few hours only, i asked them to cancel my booking due to some personal reason. As well as, due to their wrong commitment. But they are not answering my call. Please help out the process.

I made this booking on 18/6/2017 and call on same day... But no answer. Please send me any mail id, where i can send email....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Booking amount refund and GST benefit advance amount refund

 Jagdishprabhu007 on Jun 10, 2017
We booked lodha lakeshore one bhk from lodha palava dombivali office. We found that this project is not in our budget for next 2-3 year so we are canceled. The booking amount rs.45, 000 and they swiped last moment rs.27, 000 extra for gst benefit. Next day i told i want to cancel this and i need my money back. They told its not refundable. My savining money me and my wife struggling for our first home in mumbai. How can they say easily this is not refundable. It's not we are orders pizza or something.. It's 72, 000 rs our savings. We need refund our money. Even they told gst benefit they taken that...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Worst builder: never buy again

 anshul920 on Jun 3, 2017
Dear all,

This is to inform i had purchased a flat in world crest for which possession shown by them as november 2014. I was informed at the time of purchase in december 2012 that the project is on time and will get delivered by november 2014. But when the year 2014 gets passed i come to know that there is a grace period of 1 year which they have putted in the sale agreement.

When they sell the flat they don't inform us about the same, and at the time of agreement also we are not provided time to read in advance. The whole agreement is provided to us at the same day...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Non refunding booking amount

 Karan A on Jun 1, 2017
Due to some personal reason, i need have to cancel my booking on lodha upper thane, and now they are not refunding the booking amount (Had words with mr hemant and ms pallavi mane at lodha).. I have informed them 2 days after the date of booking..

I also have emailed and inform them about cancellation but still didnt get any response from them.

Date of booking : 28/05/2017.
Informed about cancellation : 1/06/2017.

Loadha employes are very rude and they dnt have any manners, i have recording of same.

Please help me....
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Lodha not refunding booking amount of 90000 and it's a massive Scam. Beware!

 AS_101 on May 28, 2017
I m also in same situation. I have paid 90, 000/- via card swipe on 14th May as booking amount for Upper Thane project, Casa Tree Tops.
A couple of days later, I informed them that I wont be able pay full cost and want to cancel my booking. They said, Refund wont be made and their sales team tried to convince me for some other projects like Pallava, Amara etc. Let us connect and sort this out.
Again, I went to meet them so as to discuss regarding my refund of booking amount of 90, 000/-, they clearly denied.
One of Their GM: 'Hemant' said, You can cancel your booking,...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Complaint regarding commission and brokerage

 need4property on May 22, 2017
We are a genuine real estate agent known as need4property.com based in navi mumbai but lodha group's manager mr vikrant mane of lodha palava in dombivali and his team members cheated me by paying the commission of my clients booking to another company known as propertypistol. Infact my client does not know anyone by the name of propertypistol and infact he giving my name and reference still they did the booking and gave my 2% commission to other agent named propertypistol. I raised my query and grievance also informed to mr amit narayan deputy general manager of lodha palava on 21/05/2017 and then...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Refund money

 Ananddolly on May 17, 2017
Hello, sir/madam,
I am mr anand pamnani i have booked one flat from casabella at palava my loan not section in any bank, there is one condition if your loan is not sectioned then your booking amount is refund 63k. For last 3 months lodha employ reply me approval are pending and last month they asking me approval done the cheque will come on 15th may still no one as responed. Plz closed my matter earliest otherwise i am lodge a complain and i am going for media.
Contact me[protected]
Complaint comments  Read comments Complaint category Police

Lodha Group — False promise, misleading - palava central park - now want refund [Resolved]

 BhanuSingh893 on May 17, 2017
Lets connect and fight if you also want refund or justice- tobhanusingh@gmail.com

On 28-March'17 we visited Lodha Palava on gudi padwa, there we so many offers going on as suggested by the sales team few of which included free parking and registration and stamp duty. Seeing so much things we booked two 1 bhk jodi flat. Now the twist.

1. They told us that there will be 4 parking, 2 of which will be open and 2 multilevel car parking and they told us that all will be in written. Later after they took booking amount we got confirmation for only 2 multi level car parking...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Urgent help and support required from lodha group raghuvir kulkarni

 raghuvir kulkarni on Apr 14, 2017
Dear shri mangal prabhat ji and lodha management team,


I am raghuvir s kulkarni resident of nerul, navi mumbai. I have done booking in your palava project in the year march, 2011 after pressurize from your sales staff and paid rs. 27000/- then after within 10 days i contacted multiple times to sales staff regarding cancellation but they have not entertained me as well as not responded on my case.

At this point of time, i thought to write you directly to get help and support as i am facing huge financial crisis due to below reasons.
Complaint comments  Read comments Complaint category Other

Lodha Group — Payment regarding MVAT

 manu220 on Apr 12, 2017
I just booked a flat with lodha builders recently. These people are demanding MVAT to be paid now after the booking amount is paid.
Whereas other real estate developers show in their advertisement as no service tax no MVAT.
So the question here is why is lodha builders demanding the same from its customers. Is this any kind of cheating that is being happening on part of the customers.
Kindly help...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Customer Making Fraud for brokerage amount from lodha group thane

 samanta323 on Apr 11, 2017
I am a property consultant in Ghodbunder Thane west.I have visited one client Mr. Rahul khadke (working in Bank of Baroda bank) & Mrs. Priya khadke in lodha Splendora gb road Thane west. He had filled a enquiry form on 04/04/17 which includes my name & my company name, even I have the proof of enquiry form, Before booking client asked me to give discount on the Brokerage which I will get from Lodha Builder, Client said me that you will get a brokerage of 2% from builder so you give me 1% of discount, so I straight Forward said No that I can't do this I can't give you Discount on my Brokerage, so...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Severe insufficient water supply to Godavari society nr. nilje station

 behera kailash on Apr 8, 2017
I m one of a resident from chandresh Godavari chs Ltd .Few days back every alternate day we were getting water from municipal corporation and now about a month passed we are getting water once in about a week now which is very hard to make it .I strongly request to pl.look into this matter and get it solved.the soc. Has abt 200 flats and 40 shops.almost it's very hard to survive now with such a serious problem.even soc. Members went resolve the problem visiting MIDC office at mahpe but nothing worked up till now....
Complaint comments  Read comments Complaint category Municipal Corporation

Lodha Group — Delay in refund of 45000 token money given in Amara project

 Supriya purwesh on Apr 7, 2017
We have given an amount of ₹45000 as token money on 25th dec 2016 in Amara project against the promise of Mr srijeet pillai and ms Harsharan kaur sales managers, that it is totally refundable if we withdraw the application within the given time limit. Now it's been more than 3 month's but nothing has been initiated for refund of our money. We have given the withdrawal application at withdrawal.amara@lodhagroup.com within the given time limit but no steps have been taken by them nor they are reachable through any phone calls text or mails.
This is very unfortunate that lodha being a leading...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Apartment not handed over - customer id 1232902

 Amitshahani on Apr 6, 2017

I would like to submit a official complaint about my apt vertica c. I have not recieved my apt and the delay has caused me a big loss. I had asked for refund twice in between and your RM have given me a calculation. When i questioned them about the value they replied apology it is wrong and you are not entitled for refund.
I have been discussing with all the managers including segment head fianlly and they just trying to gain time to recieve OC.
I would like higher management to intervene now and compensate for the loss incurred because pf wrong information provided...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Lodha is not agreeing to refund amount 81000

 mulumudi.krishna@gmail.com on Apr 5, 2017
Recently i have booked a unit in lodha palava central park at dombivali. But due to misleaded and false promises i said to them to ask refund my money and i don't want to continue.

I have paid 81000 rupees through swipe. They said 31000 is the booking amount and if i pay extra 40000 then registration charges are free. They made me to took a decesion at same moment. I have done my swipe of 81k.

But what ever they shown me at that time of booking those all are not correct. They said that school is near to my building and also parking building also near to...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Lodha declined Refund

 DangwalJay on Mar 27, 2017
Don't have many words to Say, most of them already shared their experiences with Lodha. Once you reach in the sales office they will cover you like a Gang of bulls and they are very desperate to snatch a booking amount from you. they will apply all their tactics so that they wont allow you to go without booking.
They always have a scheme of swipe-in discount, in which they will take your 1, 08, 000 from your card for Lodha Splendora, without giving you much information on it and if later you wish to hold or cancel the units then they will tell you that, we have a policy and we don't refund...
Complaint comments  Read comments [1]Complaint category Real Estate

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