Lodha Group Customer Care
Lodha Group
Customer satisfaction rating: 5%
Submit a Complaint
174
COMPLAINTS

Lodha Group Customer Care

Lodha Group

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Address
Lodha Excelus, N.M. Joshi Marg, Mahalaxmi
Mumbai
Mumbai City District
Maharashtra
India - 400011

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
5%
Complaints
174
Pending
0
Resolved
8
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Lodha Group Complaints & Reviews

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Lodha Group — Delay in refund of 45000 token money given in Amara project

 Supriya purwesh on Apr 7, 2017
We have given an amount of ₹45000 as token money on 25th dec 2016 in Amara project against the promise of Mr srijeet pillai and ms Harsharan kaur sales managers, that it is totally refundable if we withdraw the application within the given time limit. Now it's been more than 3 month's but nothing has been initiated for refund of our money. We have given the withdrawal application at withdrawal.amara@lodhagroup.com within the given time limit but no steps have been taken by them nor they are reachable through any phone calls text or mails.
This is very unfortunate that lodha being a leading...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Apartment not handed over - customer id 1232902

 Amitshahani on Apr 6, 2017
Dear

I would like to submit a official complaint about my apt vertica c. I have not recieved my apt and the delay has caused me a big loss. I had asked for refund twice in between and your RM have given me a calculation. When i questioned them about the value they replied apology it is wrong and you are not entitled for refund.
I have been discussing with all the managers including segment head fianlly and they just trying to gain time to recieve OC.
I would like higher management to intervene now and compensate for the loss incurred because pf wrong information provided...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Lodha is not agreeing to refund amount 81000

 mulumudi.krishna@gmail.com on Apr 5, 2017
Hi,
Recently i have booked a unit in lodha palava central park at dombivali. But due to misleaded and false promises i said to them to ask refund my money and i don't want to continue.

I have paid 81000 rupees through swipe. They said 31000 is the booking amount and if i pay extra 40000 then registration charges are free. They made me to took a decesion at same moment. I have done my swipe of 81k.

But what ever they shown me at that time of booking those all are not correct. They said that school is near to my building and also parking building also near to...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Lodha declined Refund

 DangwalJay on Mar 27, 2017
Don't have many words to Say, most of them already shared their experiences with Lodha. Once you reach in the sales office they will cover you like a Gang of bulls and they are very desperate to snatch a booking amount from you. they will apply all their tactics so that they wont allow you to go without booking.
They always have a scheme of swipe-in discount, in which they will take your 1, 08, 000 from your card for Lodha Splendora, without giving you much information on it and if later you wish to hold or cancel the units then they will tell you that, we have a policy and we don't refund...
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — Crematorium / Dumping yard is coming in Bhayandar Pada next to Lodha

 1803 on Mar 23, 2017
Dear All,
Be careful while booking in Lodha Splendora or near by flats. There is big crematorium is coming next to Lodha Splendora for all religion (Hindu / Christian / Muslim). You may have a view of Grave yard and burning bodies.
There may be issue of health hazards for you loved ones and other issues like traffic congestion, emotional trauma. This crematorium is all approved by Thane political leaders.
Good luck to all.
Aj...
Complaint comments  Read comments [2]Complaint category Real Estate

Lodha Group — Unprofessional and cheater no.1

 lokeshp2015 on Mar 22, 2017
Lodha builders are fraud and bankrupt company which gives false promises.
when you go to book their flat in any of the projects . the executive will give you false promises, expectations and hope. once you give the booking amount, the executive will not take your calls and the back office recovery dept will ring you up for the payment even the building is not ready, they would pressurise you for the payment.

dont take their words as true and try to buy an resale flats which would give you transparent approach towards the owner.

I am sharing you the top bosses...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Refund of booking amount

 aditi bhatia on Mar 21, 2017
We are residents of Thane City, and visited Palava City on 5th Feb 2017, and in a hurry they made our booking with bookig amount of Rs.99, 000. After 1 week reading the reviews we thought of Cancelling it. We are looking for the refund of the booking amount from Lodha group now, but they are denying to do it.
They didn't told us about the forfeit of the booking amount at the time of booking....
Complaint comments  Read comments [4]Complaint category Building Developers

Lodha Group — Palava central park corporate sale agent

 Hardayal singh saini on Mar 20, 2017
Hello there,

As i was ready to purchase 1 bhk in though i have paid the booking amount and even i have paid the registration fees (which was offered by your agent vishal) but as we have done all this we received a call from someone called raj and he said we have to pay 9 lacs on 5 th march and we were totally confused because vishal said that we have to pay only 1.5 lacs as a down payment but as i have cancelled the glat which was booked on my name A wing 401
But not registered yet. I know that booking amount of rs 45000 will not be refunded but as my registration is not...
Complaint comments  Read comments [2]Complaint category Employees

Lodha Group — Delay in possession of flat (01-nov-2016)

 singhrk1440 on Mar 17, 2017
Hello,

I had booked a flat in Lodha Lakeshore Green project - Regalia 'C dated 01 May, 2016. At the time of booking of flat Lodha builder sales representative assure us that possession of flat will be given to me 01 Nov, 2016 on this assurance we had booked a flat in there projects but till date we have not received the possession of flat. When we ask to builder to pay us 18% per month interest to our hard money which we invested in there projects but there customer care representative asked us to please read agreement in which mentioned that lodha builder will take 1 year grace...
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — Refund of Rs 45000 for Lodha Amara

 prashantsamant@hotmail.com on Mar 11, 2017
I had paid token amount rs 45000/- for building Lodha Amara on 25th Dec 2016. I had to cancel the booking for some reason and i am still waiting for the refund snce last 2.5 months. Noone is replying from Lodha Amara Group. This has been a very pathetic exp.

I request you again to refund my hard earned money asap.
Regards

Prashant Samant
Mobile : [protected]...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Lodha Builder :Totally Fraud.. so creepy..

 Simrankhan on Mar 9, 2017
I have booked a flat in Lodha central park on Sunday ( 05.03.2017) by paying the token amount of Rs.81000/- by credit card however due to some personal emergency I realized ( Father law admited in hospital for by pass surgery) I may not be in position to arrange the down payment & future EMI hence very next day (06.03.2017) I called the sale manger ( Sunil Shelke & Arun Bhatt ) and informed then about the situation & requested them for refund and also visited to the office personally on 07.10.2017 and requested them for refund however they said that amount cannot be refund @ any cost . I feel very...
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — Iron jacket/cage at room windows

 saroja ben on Feb 20, 2017
Sir/madam
I am putting up in boriwali. the builders of these areas are not providing the balcony in the apartment as these are very costly areas. but astonished to see that you in palava are also not providig balcony and flower bed. residents in front of sales and presentation office have erected the iron cages at thier room windows for drying clothes and putting some pots. Lodha is such a big builder cannot think of it. during presentation you talk about 2.50 lacs trees . pl rethink. The erection of irong cage/jackets at every floor/window gives a very ugly look. than what is difference...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Lodha palava refund of amount 45, 000/-

 Skhan0523 on Feb 20, 2017
Me & my family visited lodha palava on 15th jan and they helped me by showing us the flats and amenities surrounded by at the time of table discussion i was informed by lodha palava sr. Sales executive (Mrs rakhi mishra) that if you book it now the benefits you will get and so on, and i paid immediately by credit card as i was not having cash or cheque she informed me that if you want to cancel the booking we will refund you the same.

On 4th feb after visiting the office again we came to a decision to cancel our booking due to personal issues and later on also sent a mail related...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Lodha Group Cancellation of the booking

 PankajCRM on Feb 16, 2017
I have made a payment of 35000 online transfer and 10000 usind my wifes debit card for the booking of flat in Lodha palava city but due to a death in my family i cancelled the booking and i was promised my money would be refunded but yet it has not been done.

I am really tired of posting complains against Lodha regarding my Cancellation and yet I have not received any response from them.

I am not able to get in touch with the concern people from lodha group who i can talk about but I am tired now would go and take an action against company by legally issuing complain...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Refund 45000/- token money

 Vijay Roy on Jan 23, 2017
Sir,
I had paid token amount rs 45000/- for building casa elite s, no-s1604 16 th floor.
On dated 11 feb 2014.

Receipt no-[protected].

Due to unavoidable circumstances i had ask to cancel my booking and refund my 45000/- as many mails and registered letters, has been send to cooperate office mahalaxmi mumbai, i also visited several time regarding same matter,

I request you again to refund my hard earned money asap.
Regards
Mr. Vijay saran roy
Ms, arti vijay roy
Phone -[protected] and [protected]...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Cash payment being asked [Resolved]

 Manishbgagarwal on Jan 22, 2017
We have requested for NOC for Resale of flat purchased in Casa Bella Gold. Got prompt response, and documents etc. But your person mentioned that Cash Payment of 1.6L will need to be made at time of collecting NOC. I asked under which clause, and why not cheque; to which I was told it is Company Policy. Difficult to believe that reputed developer is encouraging corrupt practice. Could you have appropriately empowered person clarify this please....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Lodha Supremus Thane

 bhavna krishnatry on Jan 19, 2017
Charging delayed interest, even delay on their part.
They are not having Transfer Permission from MIDC and for getting it they are consuming 30-45 days and thus using customer money.
Every time false promises.
Not giving the possession after taking all amount..
Customer services Hopeless. They are not responding.
More than month is passed, possession yet to received...
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — Poor customer grievencess redressal

 dcmahendra on Jan 19, 2017
Dear all here is the reply from one of the higher officer from lodha...

My communication

Dear XYZ,

Greetings of the day!!!

First of all, at least try to show some etiquettes/professionalism by putting your identity at the end of conversation.

Secondly, No actions are seen till date, is this mean the "understanding"?

As refered "discussion" with Mr. Lawrence in trailing mail, now I came across the new thing that you people refer that telephonic talk(illogical) as discussion. Surprising!!!
Furthermore...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Lodha shouldn't have done this

 Sowmya St on Dec 8, 2016
Https://drive.google.com/drive/folders/0B9tFs1VWH7FTV2FZd1dPSFJBQzA?usp=sharing1... electrical connection has not been tested yet and it was not working. Electric meter is also not shown. And hence not able to check any of

the electric appliances like ac, gyser (Water heater), washroom motion sensors, exhaust fan, electrical sockets & plug points, high voltage socket etc.2) water connection has not been tested yet and hence we are not able to check water tap connection, sanitary appliances, drainage outlets, leakage, water clogged issue in bathroom, kitchen and balcony etc..3) please...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Lodha Group — Worst quality of construction by lodha group [Resolved]

 Mahesh Bhutkar on Dec 1, 2016
Full of snags & defects :-

1) electrical connection has not been tested yet and it was not working. Electric meter is also not shown. And hence not able to check any of the electric appliances like ac, gyser (Water heater), washroom motion sensors, exhaust fan, electrical sockets & plug points, high voltage socket etc.

2) water connection has not been tested yet and hence we are not able to check water tap connection, sanitary appliances, drainage outlets, leakage, water clogged issue in bathroom, kitchen and balcony etc..

3) please find attached videos...
Complaint comments  Read comments Complaint category Building Developers

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