Lodha Group Customer Care
Lodha Group
Customer satisfaction rating: 4%
Submit a Complaint
160
COMPLAINTS

Lodha Group Customer Care

Lodha Group

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Address
Lodha Excelus, N.M. Joshi Marg, Mahalaxmi
Mumbai
Mumbai City District
Maharashtra
India - 400011

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
4%
Complaints
160
Pending
0
Resolved
7
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Lodha Group Complaints & Reviews

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Lodha Group — Refund 45000/- token money

 Vijay Roy on Jan 23, 2017
Sir,
I had paid token amount rs 45000/- for building casa elite s, no-s1604 16 th floor.
On dated 11 feb 2014.

Receipt no-[protected].

Due to unavoidable circumstances i had ask to cancel my booking and refund my 45000/- as many mails and registered letters, has been send to cooperate office mahalaxmi mumbai, i also visited several time regarding same matter,

I request you again to refund my hard earned money asap.
Regards
Mr. Vijay saran roy
Ms, arti vijay roy
Phone -[protected] and [protected]...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Cash payment being asked [Resolved]

 Manishbgagarwal on Jan 22, 2017
We have requested for NOC for Resale of flat purchased in Casa Bella Gold. Got prompt response, and documents etc. But your person mentioned that Cash Payment of 1.6L will need to be made at time of collecting NOC. I asked under which clause, and why not cheque; to which I was told it is Company Policy. Difficult to believe that reputed developer is encouraging corrupt practice. Could you have appropriately empowered person clarify this please....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Lodha Supremus Thane

 bhavna krishnatry on Jan 19, 2017
Charging delayed interest, even delay on their part.
They are not having Transfer Permission from MIDC and for getting it they are consuming 30-45 days and thus using customer money.
Every time false promises.
Not giving the possession after taking all amount..
Customer services Hopeless. They are not responding.
More than month is passed, possession yet to received...
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — Poor customer grievencess redressal

 dcmahendra on Jan 19, 2017
Dear all here is the reply from one of the higher officer from lodha...

My communication

Dear XYZ,

Greetings of the day!!!

First of all, at least try to show some etiquettes/professionalism by putting your identity at the end of conversation.

Secondly, No actions are seen till date, is this mean the "understanding"?

As refered "discussion" with Mr. Lawrence in trailing mail, now I came across the new thing that you people refer that telephonic talk(illogical) as discussion. Surprising!!!
Furthermore...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Lodha shouldn't have done this

 Sowmya St on Dec 8, 2016
Https://drive.google.com/drive/folders/0B9tFs1VWH7FTV2FZd1dPSFJBQzA?usp=sharing1... electrical connection has not been tested yet and it was not working. Electric meter is also not shown. And hence not able to check any of

the electric appliances like ac, gyser (Water heater), washroom motion sensors, exhaust fan, electrical sockets & plug points, high voltage socket etc.2) water connection has not been tested yet and hence we are not able to check water tap connection, sanitary appliances, drainage outlets, leakage, water clogged issue in bathroom, kitchen and balcony etc..3) please...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Lodha Group — Worst quality of construction by lodha group [Resolved]

 Mahesh Bhutkar on Dec 1, 2016
Full of snags & defects :-

1) electrical connection has not been tested yet and it was not working. Electric meter is also not shown. And hence not able to check any of the electric appliances like ac, gyser (Water heater), washroom motion sensors, exhaust fan, electrical sockets & plug points, high voltage socket etc.

2) water connection has not been tested yet and hence we are not able to check water tap connection, sanitary appliances, drainage outlets, leakage, water clogged issue in bathroom, kitchen and balcony etc..

3) please find attached videos...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Quality of construction by lodha group?? [Resolved]

 Mahesh Bhutkar on Nov 11, 2016
Lodha group told us that they were developing world class quality of construction because of which delay in project delivery for 3+ years.

It's almost 3+ years delay & see the quality of construction. Pfa images...

Now their fmc (Facility management company) company will repair it from our maintenance money.
Ultimately for the poor construction we have to pay to fmc and get it repaired....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — TDS on sale of property

 Pawan Bhansali1 on Nov 8, 2016
The builder has taken the money and not deposited the same. Now i am asked to pay interest and penalty. Besides they have delayed the project for more than a year and not replying on time. Even i have paid the TDS now from my pocket, they are delaying in crediting the amount.. my flat possession is being delayed. mail reply does not come and on following escalation matrix they are replying in 10-12 days.....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — ROC pending

 Abhishek Ghanshani on Oct 25, 2016
Dear all,

This in context to roc pending from your end.
I mr. Abhishek ghanshani have booked a flat at tierra a-2104 on 1st september 2016, for which i had asked for possession on 25th of october, being an auspicious day for our family.
This is to bring to your notice that i have rushed with all the formalities/procedures/arranging my own contribution funds on time without any delays.
Today i am highly disappointed and my excitement level has been taken for granted by a reputed builder like lodha from where i was expecting maximum professionalism and peace of...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — World Class Quality of Construction by Lodha ?? [Resolved]

 Mahesh Bhutkar on Oct 17, 2016
The building Possession is delayed by 4+ years and still within few months Part of Balcony of VIVA cluster building falloff.
PFA photos...

Lodha gives false commitements & applies unethical business practices.
He is not trusted builder at all. We should black list him.

I don't understand how government allowed him to start new projects?...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Refund of rs 45, 000/- booking amount

 P satishkumar on Oct 13, 2016
Dear Sir,

Myself Mr. P. Satishkumar nair has booked a pre launch on Golden tommorrow project.We had paid Rs.45, 000/- as booking amount.

Actually we had visited to know all the details of the project. The sales person nicely explained us all the details.We did not have an intention of booking .
But Ashish convinced us that in case if there is any problem u cannot make it. We will give u a 100% REFUND.
My application no. is 2408
We have dropped our plan because of some personal issues and financial constraint.
So i would request your to please...
Complaint comments  Read comments Complaint category Other

Lodha Group — Cancellation of the booking

 PankajCRM on Oct 4, 2016
Here with i am putting the conversation which i had with one of the associate of lodha and was promised that will be resolved soon but it has already been more than 4 month, and as my grandfather was deceased and that was the reason for the cancellation of the booking. Please do the need full and herewith i am attaching the mail conversation.

My name is pankaj shukla
The bookinng was on my wife and my name
My wife name is anju tiwari
My contact number [protected]

Shradha shetty
Reply|
Fri 7/8, 2:56 pm
You
Inbox
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Pick and drop facility while site reviewing provides lie commitment

 shiv_18031993 on Sep 22, 2016
Date :[protected]

Lodha customer care centre executive by name "Santosh", provided me an commitment of a pick and drop facility, from Thane to site location(Dombivali east pallava) and also drop from the same location. Which he later denied which caused an delay for some of my high priority work, who will be responsible for it?. Further he switched off his phone and wasn't responding, later his senior "Shashank" assured some quick services in 10 minutes but again recieved no communication from him either.He further tried to mislead me by stating that the vechiles were down due to some...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Cancel my booking flat

 Roshanprasadpandey on Sep 10, 2016
Hi Madam/Sir,
Recently i was booked 28july 2016 my flat in lodha casabella in dombivli.Project name is siena which new project, 1bhk worth gross weight of flat is 702sqft and carpet area is 451sqft floor is 16 A wing flat cost is 4272156Rs.They taken from me booking amount 63000Rs and after that they taken first instalment within 21days of booking which was 213608Rs.Now i have big problem in my family, My wife operation was done so i do not have money to pay them.I send the mail to relation manager and sale team to cancel my booking.
After three days relation manager Prachi bansal...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Invalid Demand in Fit Out Possession Offer from Casa-Rio by Lodha [Resolved]

 Mahesh Bhutkar on Aug 27, 2016
Hi All,

I received Fit Out possession offer from Lodha with following invalid demands.

1) As per the agreement, "Building common area maintenance charges" was Rs. 65880/. Whereas in demand letter Rs. 86184/
It's predefined 24 months maintenance charges. But they have not mentioned any period with dates.

2) As per the agreement, "Civic Governance Charges(Including Club Usage Charges)" was Rs. 98820/. Whereas in demand letter it is Rs. 167580/
How they can increase this amount without any clarification and breakup.
Also they have...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — The park - allura tower - 1% tds

 Bhojwanin on Jul 17, 2016
They handled 1% tds deduction issue very poorly. There was a clear choice of paying tds either by buyer or seller. There was no third choice. They did not pay tds inspite having full amount as per demand note nor they returned money so it can be paid by buyer. They simply used money without taking any action.
Their mis handling caused me to pay interest on delayed tds from my pocket....
Complaint comments  Read comments Complaint category Tax Services

Lodha Group — Regarding refunding of the amount

 rupadhyay on Jul 5, 2016
I was dealing with mr. lalit and vinesh vijayan for lodha casario gold i was searching for 2bhk apt they told they have 2bhk optima i was thinking that it should be godd for me if i am taking the same. as i was not in india i asked my cousine to take a look into the same. he went and said its not 2bhk its 1.5 bhk (2nd bedroom) was too small. i asked them the same mr lalit and vinesh said not its standard 2bhk. they ask me to make a deposit of booking amount to get best deal from the management and they came back with the deal. i was not ok with the deal and asked for my amount refund but not received...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Lodha elite (i - 104) frequent leakages, door latch issue, kitchen and floor tiles crack and no proper repairing done so far. [Resolved]

 yogeshsbi2009 on Jul 4, 2016
Dear Sir / Madam,

My name is Yogesh J Pandey and I have purchased a flat in I wing - 401 Lodha Elite which is located in (Nilje, Dombivli (E).

I took possession in month of July 2015 and from there facing this issues as mentioned below in clauses:

1) First bathroom door’s latch till date is not fixed properly. The hole is broken in such way that the latch is getting tight when closing door from inside. Mr. Praveen (Maintenance Person) told that he will replace the whole door with new latch but till date we are facing the inconvenience.

Complaint...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Lodha Group — Refund of booking amount 45000/-rs casa elite j0005

 Zabiur on Jun 30, 2016
Booked a flat with lodha palava on 24/04/2016 in casa elite j0005, with assurance of loan approval formalities but later the loan was rejected and due to incapablity of purchasing the flat on self pay i have to cancel the flat but still running piller to post to get the refund of my hard earned money. Felt like cheated on sunday 24/04/2016 as received call from executive mr vishal ahire from commonwealth the biggest channel partner of lodha to visit venue as i showed my interest in lodha he arranged for cab to and fro from mumbai central to dombivali lodha there i was introduced to mr piyush shah...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Complaint against sales executive at palava

 Vimalthakkar on May 21, 2016
Hello
Very much disappoint by behavior of your sales executive officer at palava. Barkha and jayesh. I was visit two time at palava first-time was just visit second time i took appointment from jayesh in fact he had called me their but after going their the situation was really pathetic. I had also called him when i was living from kalyan he told me to come he is their and will attend us. But ven we reached their first he told us to wait for 10 min. After 15 20 min he send barkha to attend us. She started explaining about project but with lack of knowledge. She was not sure about possession...
Complaint comments  Read comments Complaint category Other

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