Lodha Group Customer Care
Lodha Group
Customer satisfaction rating: 4%
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Lodha Group Customer Care

Lodha Group

Lodha Excelus, N.M. Joshi Marg, Mahalaxmi
Mumbai City District
India - 400011

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Lodha Group Complaints & Reviews

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Lodha Group — lodha palava - delay in possession

 ranasatendra on Aug 31, 2017
Lodha signed agreement for sale for two flats that i purchased at palava/dombivali - exotica - case rio gold. All the payments made including 2 years advance payment for society charges & maintenance with 18% gst which did not apply during my signing agreement! Nevertheless, after al payments made to last rupee, lodha is taking very long to handover my flats. I had requested for pre-possession inspection which they refused, is this allowed? My 2cr investment we cannot inspect!? Please advise recourse to take builder to task as delays to too high. I am unable to use property which is oc ready and...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — refund of booking amount from lodha group

 Omprakash Rajbhar on Aug 29, 2017
Hi i paid lodha group for booking of flat in palava via swipe machine sum of amount rs 90000/- on 12 aug 2017 for casa fontana but due to my financial situation i am unable to continue for funding the project so i decided to cancel the booking and ask for refund but they refuse to pay. Please advice what has to be done as i am the only bread earner for the family and such a big loss will be to much for me to adjust....
Complaint comments  Read comments Complaint category Home & Garden

Lodha Group — abhishek lodha cheater

 Guranteed on Aug 26, 2017
Lodha builders and sales are cheaters and soon we will post the matter in media and we have all relevant videos and papers as somone has to take action as these builders are just fooling and cheating people.
Shame on builder he is worst then a road side builders.
Specially they applied a interst even after paying on time and since 3 months fooling us.
They said they have offer and now no one recieved calls and shame on the sales who just speak lies....
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — lodha palava cheating with the customer

 Harish1003 on Aug 17, 2017

I booked 2bhk flat in palava city on 28th hume and paid booking amount as well as some other amount, when i reached there sales representative show me two sample flat one is 3bhk and second one is 1.5 bhk. I mentioned i need 2 bhk because 1.5 area is not sufficient for me, so she mentioned that 2 bhk is same as 3 bhk just 1 room is excluding. I asked room length she said master bedroom is 12x10 and 10x10 then i was agree and paid the amount. After 2-3 days i discussed with my friends then i found that this location is not lodha's it's on lease then i called her and arrange one...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — refund of initial booking amount

 upmeshram on Aug 11, 2017
I have done booking in lodha casa rio in 2016 with initial booking amount of 63000 rs. Unfortunately flat shown on layout and actual flat was not same.
After fixing meeting lodha team atleast for 3 times team was not available to show the flat and ask us to go and see it from outside. Now we are asking for refund of initial amount and lodha team refused though the mistake is from their end.
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — lodha amara - thane project wing 26 flat 1904

 bharat.mehta on Jul 28, 2017
Background : on 8th feb we had telephone conversation and agreed on price for 1.11 cr all inclusive. I have paid token amount of rs. 45000 on that basis. I made followup continuously on my allotment letter and 15th march i got email with final price for flat is 1.1196 cr. Which was not accepted to me and i have cancel the booking stating the reason that they took long time to sort out all thing and price is not as per our agreement at the time of payment of token money. Now since mar 17 i am following with sales person mr. Anujit barai for refund of my token money but no respond from him.
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — not returning booking amount as I cancelled

 Ashok Nandigam on Jul 24, 2017

I booked a flat in lodha meridian giving 1.08 lakhs. Sales person cheated me but not mentioning about lease car parking agreement with other apartment.
I came to know about this from other source and cancelled the booking.

But they are not returning booking amount. Lodha means cheating.

Please help me in getting my booking amount as there is no fault of mine...
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — lodha amara fraud

 Sachin Nemade on Jul 21, 2017
Lodha amara is busy with lot of wrongdoings.
I have booked a flat (Wing 31 flat no 406) in lodha amara in thane.
I have paid booking amount around 65000 and i cancelled it within one month and now they are refusing the return booking amount. They have different refund rules for every customer.
This looks like big fraud. It is not expected from such reputed builder in mumbai....
Complaint comments  Read comments [3]Complaint category Building Developers

Lodha Group — regarding change of a particular tile mat

 jmore on Jul 20, 2017
I am a resident of palava city and i want to complain that in the casa rio club house there is a particular tile on which it is printed "chatrapati shivaji maharaj terminus" and without even seeing it people walk away on it so first of all kindly change that particular mat or tile whatever it is or else we would take strict action regarding it. People are supposed to bow in front of their name and not keep their foot and walk away so kindly change it s soon as possible befoe taking any strrict action...
Complaint comments  Read comments Complaint category Other

Lodha Group — Lodha Sales executive guys have cheated us and done credit card fraud

 salona_dubey on Jul 8, 2017
We have booked 1 BHK apartment in Lodha Amara project on 17th June. Lodha Sales executive guy Karan Verma gave false information about the project and did not provide us the terms and condition and Lodha refund policy before 2 credit card was swiped. He took the 2 credit cards of two joint owners of the same flat from us and swiped the 1st card for Rs. 95000 and 2nd card for amount of Rs 13000 and did not provide us the transaction slip and also did not take signatures from us.
Apartment in Wing 31, flat number 805 was booked in Lodha Amara phase 2 project in the name of 2 owners. Payment...
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — Refund of booking amount paid.

 Go9773301014 on Jul 5, 2017
Hello Lodha Group,

This is to inform you that I have done a booking in Palava-Dombivali 2BHK flat on 7th May 2017. Amount for booking is RS 81000/_ Let you to inform you that I could not go forward with this deal because of my some personal issue or problem.

I request you to please return me my booking amount. I am agree if you deduct some percentage as an penalty.

Let me know for any information needed from me....
Complaint comments  Read comments Complaint category Other

Lodha Group — Water problem management issue

 81.mishra on Jun 29, 2017
I am stay in lodha splendora vivant G 404 flat flat costing 1.2 crore and lodha is not providing water to 100 families last 6 to 7 days, all management team is just ignoring resident genuine problem, nobody is taken care if you planning to buy flat just visit the site ask people who stays there everybody is suffering with this builder, poor management, false commitment ignorance and no ethics. anil mishra...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Reg. Non refund of my booking amount

 sayakm1982 on Jun 27, 2017
This is for your information last 17th june-17 i was visited lodha kalyan shilphata sales office for project enquiry purpose, during that time i met with ms. Rituparna & mr. Neeraj mishra (Agm-sales) i was told them it's not budget as per my requirement and both of them pressurise us to final by that day, then i have paid rs.45000/- (Card swipe) after two days i informed to both of them by mail and phone for cancellation this booking and refund my amount but they are saying it's non refundable which has been not mentioned anywhere in sales office/outside office/banner.

Please take...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Lodha Group — Non refund of booking amount by lodha

 csjay on Jun 27, 2017
Lodha really a fraud company, don't believe on their sales employee, they all are cheater, they normally say, booking amount refundable, but once you pay, very next day they change their view and give other option like book in another project. I booked flat on 5th feb and very next day, i informed them, please stop deal because sales person & channel partners made so many false commitment. I booked flat based on their false commitment and cheated by lodha group. Even company don't have proper department to hear & resolve customers complaints....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — No water distribution in lodha splendora thane vivant wing e, f and g since sunday 25th june.

 Saurabhjsr911 on Jun 27, 2017
Hi i am a resident of lodha splendora vivant wing g (Ghodbunder road, thane). There has been no water distribution in our premises since sunday 25th. The facility group has given only false promises and statement since.
They have on intermediate basis arranged for tankers from the residents, many of whom elderly, have to fetch water on a daily basis multiple times.
After 3 days there has been no permanent measures not even half measures arranged to fix this issue.
I request and urge the group to take this matter seriously and provide a fix asap.
Residents are now losing...
Complaint comments  Read comments Complaint category House, Apartment Rental

Lodha Group — Crm not generated. Welcome mail not received.

 Pranchan Biswas on Jun 26, 2017
I have booked flat 805-c at nautica, lodha pavala on 19th may 2017 by swiping 81000 rs. But since then i haven't received the crm number and welcome mail from lodha. Whenever i speak to sales manager who booked my flat, he asks me to wait for couple of days. As the next payment due date is arriving, i am not sure when and how to make the payments. Also, no receipt is provided for 81000 rs that i swiped. Please look into this matter....
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Casario gold

 nitendra_2 on Jun 18, 2017
I have paid 81000 as booking amount. After few hours only, i asked them to cancel my booking due to some personal reason. As well as, due to their wrong commitment. But they are not answering my call. Please help out the process.

I made this booking on 18/6/2017 and call on same day... But no answer. Please send me any mail id, where i can send email....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Booking amount refund and GST benefit advance amount refund

 Jagdishprabhu007 on Jun 10, 2017
We booked lodha lakeshore one bhk from lodha palava dombivali office. We found that this project is not in our budget for next 2-3 year so we are canceled. The booking amount rs.45, 000 and they swiped last moment rs.27, 000 extra for gst benefit. Next day i told i want to cancel this and i need my money back. They told its not refundable. My savining money me and my wife struggling for our first home in mumbai. How can they say easily this is not refundable. It's not we are orders pizza or something.. It's 72, 000 rs our savings. We need refund our money. Even they told gst benefit they taken that...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Worst builder: never buy again

 anshul920 on Jun 3, 2017
Dear all,

This is to inform i had purchased a flat in world crest for which possession shown by them as november 2014. I was informed at the time of purchase in december 2012 that the project is on time and will get delivered by november 2014. But when the year 2014 gets passed i come to know that there is a grace period of 1 year which they have putted in the sale agreement.

When they sell the flat they don't inform us about the same, and at the time of agreement also we are not provided time to read in advance. The whole agreement is provided to us at the same day...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Non refunding booking amount

 Karan A on Jun 1, 2017
Due to some personal reason, i need have to cancel my booking on lodha upper thane, and now they are not refunding the booking amount (Had words with mr hemant and ms pallavi mane at lodha).. I have informed them 2 days after the date of booking..

I also have emailed and inform them about cancellation but still didnt get any response from them.

Date of booking : 28/05/2017.
Informed about cancellation : 1/06/2017.

Loadha employes are very rude and they dnt have any manners, i have recording of same.

Please help me....
Complaint comments  Read comments Complaint category Real Estate

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