Lodha Group Customer Care
Lodha Group
Customer satisfaction rating: 4%
Submit a Complaint
202
COMPLAINTS

Lodha Group Customer Care

Lodha Group

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Address
Lodha Excelus, N.M. Joshi Marg, Mahalaxmi
Mumbai
Mumbai City District
Maharashtra
India - 400011

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
4%
Complaints
202
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Lodha Group Complaints & Reviews

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Lodha Group — Refund on Booking Amount (swiped with incorrect Amount)

 mahen.s86
I went to inquire about a property at lodha palava. As I was unsure about my finance, I insisted that I will wait for few days before i book. However, they asked to atleast book a flat with minimum booking amount of Rs 5000 so I get the prevailing rate which was going to be hiked next day. If i decide not to move forward, I can cancel the booking and get back the refund. I used by credit card to pay the amount but they instead swiped it for 45000 instead of the agreed Rs 5000 which they also confirmed that it was their mistake and will be refunded if cancelled. I Called within 2 days and requested...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group, Builder — Not refund book amount

 Panna Lal Jaiswar
I have book 2 BHK flate I have book flat Palava city dated 21.03.2015 dombivali . I have pay through credit card amount 27000/-. But sbi bank loan will give only 10 lakh. So I can not possible pay other payment.because flat total cast is Rs. 66 lakh. so I request please refund my booking amount Rs. 27000/- I have send mail and personally contact sales manager. they told me you forbidden this amount Thaking you Yours Faithfully Panna Lal Customer ID NO.1253629 Mobile- [protected]...
Complaint comments  Read comments Complaint category House, Apartment Rental

Lodha Group — Delay in possesion , Worst quality of building

 Prashksin
Lodha builder does not bother about customer problem. I have a worst experience with Lodha builder. I have purchased one flat in Casa Rio Gold at Dombivali (E) They false advertise that they are providing world class colony. but in actually they are providing us a third class chaawl. Specially in casa rio gold, I never seen in my life any two adjacent flat drawing room balcony in 90 degree L shape means no privacy in your flat . At present I am leaving one hired flat in Casa Rio because builder not yet provided me my own flat possession. as per builder commitment they should give me possession...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Unacceptable Delay in Possession-CASA RIO-Victoria

 Sumit_2021
I have booked flat in CASA RIO Victoria in Aug-2011 and I had been promised by builder that the final possession will be within 2 years. Having said that they started asking for payment for each successive plinth so within 6-7 months they demanded and received all payments towards plinth but after that they started to show their real face. They started to postpone the fitout possession dates and from 2 years its already been 4 years and now today i got another email from them saying that the Fitout possession date will be June 2016. For developing 8 plinths they took just 6 months and for...
Complaint comments  Read comments [2]Complaint category Building Developers

Lodha Group — Lodha - swindling consumers

 pratyushjalan
We booked a flat in Lodha Fiorenza and the initial possession date was September 2014. But after taking 95% of the money for the flat, they first delayed the possession to January 2015 and now are unsure whether they will be able to deliver even by December 2015, a delay of 18 months. That date also seems highly unlikely with the current progress. From their side, if you delay their payment by even one day, they charge an interest rate of 24%, which is just absurd. And now when they are delaying, there is zero compensation from them. All the consumer's housing planning go haywire. Along...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group, Dombivali — Not refunding the booking amount on cancellation

 Panna Lal Jaiswar
Sub : Not Refunding the booking amount on cancellation (Refund the booking amount Rs.-27000/-) I have booked 2bhk flat in LODHA GROUP'S upcoming project PALAVA CITY on 21th March 2015 .Till date, sales manager & all Lodha builders team, treated us very well. I was very impressed with their hospitality .At the time of booking also, they gave us very dreamy picture about this project .As a booking amount, we paid Rs 27, 000 by credit card. I have already taken house loan, so other bank loan is not possible and other some my personal problem. I have send mail...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — Misleading and Miscommunication

 Careena
Hi, At the time of the booking the sales executive gave a break up which did not mention the schedule or the taxes levied by the builder on every installment. also they had a scheme of 5% payment initially and then pay the rest after a year. The executive did not mention that if it is 5% percent payment to be done then the loan procedure to start the very same day as interest will be levied. We kept insisting on giving the payment schdule but only a break up was given and no payment schdule. also during the booking I had made a clear mention that I need my sister's name to be added and the executive...
Complaint comments  Read comments Complaint category Building Developers

Lodha Developers — Not refunding the booking amount on cancellation

 pratyik
I have booked a 1BHK flat in Lodha Palava Downtown in Dombivli on 8th March, 2015 by paying the advance payment of Rs. 45, 000. All the transaction (meeting with Lodha executives, payment & all sort of communication) was done in Bangalore as I work there. The meeting was done @The Oberoi, Bangalore where the Lodha Developers have the business center. As per the schedule the booking amount should have been Rs 27, 000 for the flat I opted and this was not communicated to me at time of booking and payment. The promises that were made at the time of booking were not shared in any appropriate format...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Not refunding the booking amount on cancellation

 pratyik
I have booked a 1BHK flat in Lodha Palava Downtown in Dombivli on 8th March, 2015 by paying the advance payment of Rs. 45, 000. All the transaction (meeting with Lodha executives, payment & all sort of communication) was done in Bangalore as I work there. The meeting was done @The Oberoi, Bangalore where the Lodha Developers have the business center. As per the schedule the booking amount should have been Rs 27, 000 for the flat I opted and this was not communicated to me at time of booking and payment. The promises that were made at the time of booking were not shared in any appropriate...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Non refund of booking amount

 Pintu2013
Hi, I had booked a flat with Lodha in their project The Rise in Dec '13. At the time of booking confirmation they asked me to confirm my booking stating I visited without any agent which was not correct. While I refused to do so their RM told me that my booking is not getting confirmed and I shall get the refund in one month. This call came to me on 19th of Dec '13. Of a sudden I got call on 21st Dec '13 for first instalment. I told that calling agent the whole story then she said my booking has been confirmed and I need to pay the amount considering I visited without any agent. I refused to...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — No exit options till Possession

 bansal.kd
steemedproject of LODHA GROUP named "Lakeshore Greens" located in Palava, Dombivali. The detail of the booking is as under: Cluster/ Wing - Casa Cielo A Flat No. - F 901. I have paid 11Lcas till date, now due to some financial reason I am not able to continue this flat. And today I found there no exit option till Possession. Now some one please tell me what will do if I don't have money to pay them. Karun...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — Casa Rio - Jodi Flat design changed without even intimating me

 Gopal Ranjan
I was in for a rude shock when I went to the site for pre-possession visit for my apartments in Oceania E wing Casa Rio, Palava. I had opted for a jodi flat with an understanding that there will be no basic change in the layout of the 1 bhk and 2 bhk flats. What I saw was that they had completely removed one room from 2 bhk apartment. They are giving dubious reasons citing some survey among Jodi Flat buyers and based on that they changed the layout. When I asked for the copy of the revised layout, they are not willing to share that as well.On phone they are admitting that they have committed a mistake...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — NO RESPONSE OF CUSTOMR SERVICES

 senpahuja
Dear Sir, , Your customer case staff who is dealing with Serena B clusater of Casa Bella Project namely Mr. Pawan and his subordinate are use less characater you have not right to keep them in your group, The nerve response to your customer and spoiling lodha's name. 2. They don't reponse to frustrated customers. First of all your position is delaayed almost 3 years and your telephonic contract system is very very bad. Some time the customer may loose his all ;pocket money in waiting on phone but finally it will get diconnecated. I want to tell u what happens : (a) Firstly there is...
Complaint comments  Read comments Complaint category Building Developers

Lodha Developers — Delay in Position date

 mrawat22
I have booked one flat in Palava city in the year of 2011, But still could not get the position of the flat, Many time position date extended by the builder side with many reason, If builder is not capable to give the position in a specific time period then either builder should pay a certain amount to flat owner as a rent of flat or do not do false promises to buyer,...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Delay in possession of flat

 aseem pratap
I bough a flat with Lodha hoping one of the best builder in town. But to my utter surprise the possession of flat is extended two times with 1 year gap. so now in total there will be 3 yrs. The possession was promised in April'2015 after extension now when followed come to know today i.e. 8th Jan. That the possession will be now in April'2016. There is no committment from Lodha the CRN sitting there do not have any answers and do not have how the customer is crying despite of all delays am paying rent and emi both. But it seems it will be difficult as again they are not even sure for next year as...
Complaint comments  Read comments [2]Complaint category House, Apartment Rental

Lodha Group — Unauthorised banking of Cheque

  Nikhil K
i recently met with a Lodha sales person in Dubai, Mr. Gagan Choubey, who was selling the project Lodha Belmondo in Pune. On seeing the project I was interested, however I clearly indicated that I would book on visiting the site in the coming week. The sales guy asked for an intent to buy cheque to block the apartment, with assurance that the cheque will not be banked until I receive a welcome call from Lodha and I confirm over the phone that the booking is confirmed from my end. As planned I visited the site and did not see much prospects for the place, however the cheque was banked immediately...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — casa lagoona c 1602

 harsh0708
Hi I booked flat in Feb with the condition of parallel funding been introduced to us as the mode of payment for the Application Money iii instalment, what was to be there earlier in the month of Mar'14...At the first the registration process got delayed for 6 months, during the time the lodha team already asked me for the registration and challan money to be ready ...what i did ...the money amounting Rs 3.5 Lakh got blocked as was of no use for this 6 month duration...several attempts been made and escalations done but of no use...ultimately i lost in monetary terms. The parallel funding been...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Lodha Splendora

 Ashish Arun Deshpande
Do not buy properties with Lodha Splendora. The building lacks basic amenities such as TMC water supply. Lots of promises remain unfulfilled & the builder is least bothered once they have taken the money. Inspite of many collective & individual efforts there is no result. What is shown on the brochure is the longest swimming pool... before thinking of buying ...pl go and see the longest swimming pool...you may be shocked to find a pool little bigger than your bath tub. DONT BUY !...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — Inordinate delay in handing over possession of flat in Lodha Aurum Grande, Kanjurmarg - Mumbai

 abhayanjali
I have been amongst first few buyers into Aurum Grande Augusta way back in Oct '10. While booking, Lodhas had promised possession by Dec '13. After 20% value was paid-in & locked, they changed it unilaterally to May '14. While contracting, they put April '14. In Oct '13, their first letter landed informing delay in possession to Dec '14 - cleverly keeping it within 9 months grace period contract allows Lodhas (again, no negotiation on this one-sided provision). In July '14 landed another letter ... now delaying 'handing over for fit-outs' (still no confirmation of occupation) to April '15. Predictable...
Complaint comments  Read comments Complaint category Computer Hardware

Lodha Group — constuction and maintenance defects

 imrao
FROM I M RAO UTOPIA C303 DEFECTS 1 The wall of the bed room adjucent to the common bath room got damp with seepage of water and blisters are formed on the wall. This is due to leakage of pipes joint of the bath room and bed room.Hence the joint of pipes and damaged wall are to be repaired . 2 This bed room door is defective as the bleeder on the top was not pasted . 3 A similar flaw also is existing to the adjucent bed room with attached bath room, and the wall is in damp with seepage of water due to leakage of pipes joint inside the wall.Here also the joint and wall are to be repaired...
Complaint comments  Read comments [1]Complaint category Building Developers

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