Lodha Group Customer Care
Lodha Group
Customer satisfaction rating: 4%
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Lodha Group Customer Care

Lodha Group

Lodha Excelus, N.M. Joshi Marg, Mahalaxmi
Mumbai City District
India - 400011

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Lodha Group Complaints & Reviews

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Lodha Builder — unwanted charges charged without advance information

 ardp on Jan 16, 2012
1) explanation on interest charged.

2) I have paid extra amount towards taxes on civic goverenance charges i.e rs.3254/- because civic govertence charges of 31590/- under dispute.
if u r saying better ment charges and civic goverenance charges are same as per u r aggrement page number 18 and point number 31.

3) so I also wanted to bring it to your notice that possession has been delayed more then 12 months and as per your aggrement page number 15 and point number 23 says beyond the grace period of 6 months builder / developer/pramoter should also pay the interest...
Complaint comments  Read comments Complaint category Building Developers

Lodha Constructions - Dombivali — Lodha constructions - Dombivali

 singh.b.pravin on Dec 12, 2011
I have booked new flat at Lodha constructions - Dombivali, at 14th August 2010 now the said flat is ready for position all dues have been cleared.... As per builder rate chart if i pay 2,32,000/- within 15 days and registration is done then Modular Kicten and Security System will be provided free... i paid him 2,32, 000/- in 10th day of my booking date but the aggrement was registered at 16th day by builder now Builder " Mr. Deepak Lodha " claims the fault is from my side... i want to question him agreement is made and registered from their side so how the fauly is mine what were they...
Complaint comments  Read comments [2]Complaint category Building Developers

Lodha Group — mental harrasment and legal threat

 suniln10 on Dec 9, 2011
Dear Sir/Madam,

I have booked a 2BHK Apartment in August 2010 - Lodha Groups Project in Dombivali called CASA RIO, the problem is that I had proper communication and customer address al till the property get registered that was in June 2011 but after that there was delay in the process and there was no proper communication and every now and then the relationship officer get changed or they create confusion, In my agreement i have clearly told them that i am opting for bank loan and which they had accepted, now my bank HDFC says that they can only disburse the payment when they get...
Complaint comments  Read comments [3]Complaint category Building Developers

Lodha Developers — Cheating with incorrect interest on payments

 Ashish Deshpande on Dec 1, 2011
Hi. I am Ashish Deshpande ([protected]).
Sadly I have invested in Lodha Builders - Casa Univis project.
Lodha Builders have delayed the registration of my flat for over 08 months (Dec' 10 to July'11). During this period inspite of repeated follow-up, they withheld the fact that the scheme does not have full clearance and thus Sale agreements cannot be registered.

In July, along with their intimation of registration of agreement, they sent a claim for interest payment inspite of all payments having been made on time. Since July'11 the claim stands contested,...
Complaint comments  Read comments [3]Complaint category Building Developers

Lodha Group — demanding money more than 20%

 dpooja1 on Nov 11, 2011
We have purchased 3 flats with Lodha CASA RIO last year in Sept i.e. Nyasia D101, Nyasia D 104 and Nyasia C101. The payment towards the down payment was completed in one go for Nyasia D104 and C 101 but for D101 we paid them in installments as the construction was suppose to start only in 2011 September. Payments were made through cheque numbers are 000825, 000834, 000836, 002561, 002564. The interest as communicated by them was 18% pa. Which we agreed to as that would give us some time to make the payments. The agreement value of the flat earlier was 1755000/- exclusive of Car Parking charges,...
Complaint comments  Read comments Complaint category Building Developers

Lodha Builder — not providing amenities which he has committed.And unnecessary taken the Service Charges to all the flat owners which is not applicable.

 pritampatil on Aug 26, 2011
Respected Sir / Madam
This is to complaint u that We had buy a flat Last Year In the month of April 2010, in Lodha Regency, Manpada, Dombivali (E). That time our Builder Mr.Deepak Lodha had commited to all the flat owners that he is providing the following amenities in lodha regency- that - Swimming Pool, Gymnasium, Yoga center but he didn't gave us. Whenever we gone to ask him regarding the amenities he ignore us.
Second thing he has started taking service tax forcefully from us under the name of Government service tax. We all are ask him the Govt.circular regarding Service...
Complaint comments  Read comments Complaint category Building Developers

Lodha Builder. Lodha Eternis Case. — Misleading and collecting the money.

 Sunni007 on Aug 18, 2011
A) I booked Flat in Lodha Eternis 702 Building for 3 Bedroom. The details given was. a)The Delivery would be given in March 2012. b) Plot Size is 6.2 Acres and the money is demanded for booking. The mail confirming this is appended below.
B) Beside booking amount Lodha Collected Rs 10.98 Lakh in a different account Wave Impex paid through the Cheque.
C) In between the allotment letter is issued, stating the complex is delayed for possession in March 2013 and that now the area would be 5.5 Acres.
D) On taking up the issue, the customer service personnel block from the going...
Complaint comments  Read comments Complaint category Building Developers

Lodha Groups — consumer fraud complaints

 shindeps on Jul 25, 2011
I had purchase an house from M/s Mahavir Premises Pvt Ltd.(Shri. DEEPAK LODHA) Now I had applied for Housing Loan with GIC Housing Finance Ltd - Panvel Branch Office. Please note that the builder has sold same Flat to 3-4 parties earlier our Agreement for sale. Please advice me as without infroming me the details of earlier sale agreements , can a builder make fresh Agreeemnt for sale with me ? How can I get refund of my flat booking advance money? - View Group...
Complaint comments  Read comments Complaint category Real Estate

Lodha Builder — Builder not allowing to visit the site

 satz4u on Jul 9, 2011

I bought an under construction flat in Lodha in the year March 2009 and I was supposed to get possesion of flat in December 2010 but still havent got it........Also, they informed me that they are not allowing any one to visit the site due security reason however now they are saying that i need to pay full due before visting the site........This is absolutely ridicoulous..........Can someone please assist me as to what action i need to take ? I am unnecessarily paying interest to the bank.............
Complaint comments  Read comments [5]Complaint category Building Developers

Lodha Group — Charging of interest without giving proper documents for loan sanctioning

 shellpearl on Jul 9, 2011
I have booked flat in Platina bldg C-504 in CasaBela Gold. The sequence of events is as foll:
1) intimation recd for attending registration ( no choice for location of regn., date etc) on 25th June11
2) Regn done on 25th june'11
3) Demand leter dt.18.June recd on 22.6.11 recd to pay Rs.7.90 L by 2.7.11 or interest will be applicable
4) No docs like a) original regn docs b) NOC as per SBI format c) blue print available fm Lodha
5) SBI unable to process loan in absence of above
6) No proper direction, guidance where/when the docs will be available
Complaint comments  Read comments [9]Complaint category Building Developers

Lodha Group — unhygienic and safety hazards

 ravikiran1101 on Jul 9, 2011
I have been staying in Lodha Aqua - Mira road since April 2010. I along with my fellow residents have been facing serious health related and security related issues in this place. Its a 15 floor tower and the grills provided by the builder is unsafe for the childrens and adults as the height of the grill is on 700 mm frm the floor level. The entire complex is full of rodents reaching upto the top floor and the most of the complex is with stagnant water pools breeding mosquitos and other harmful insects... I am posting this after a lot of resistance and now i am forced to do so as all y efforts of...
Complaint comments  Read comments [2]Complaint category Building Developers

Lodha Developers (Casabella) — Casabella construction

 pavan21 on Mar 29, 2011
Dear Lodha Manager,

We booked an apartment in your "flagship" project - Casabella (Dombivalli) in March 2009. We were given sweet promises of a dream home at that time. The customer service executives were nice enough to answer our queries question. But once we paid 2 advance installments, things started changing. The construction was supposed to be started from September - October 2009. However your executives kept on giving stupid excuses of heavy rains etc and the construction did not start till September 2010.
The customer service representative dint used to...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Builder — Deepak Lodha Cheter and gunda no 1

 raj_yash on Jan 21, 2011
CAN ANY AUTHORITY'S HELP ME....................MANAGING DIRECTOR Mr. Deepak Lodha (LODHA GROUP)is a big cheater we booked a 2bhk flat in Lodha in August 2010 and they said possession for December 2010 but in agreement they cheated and mentioned December 2012 and also there are many hidden charges in the name of penalty i have already paid more than 70% of the flat cost but as per construction it should be only 45% and they cheated me by offering various schemes......... i have heard that if you argue with Deepak Lodha then you are finished by Local MLA Ramesh Dada Patils gundas they will come...
Complaint comments  Read comments [8]Complaint category Building Developers

Lodha Builder — Cheating while booking flat Casa Royale Majestica Flat no. 702 Lodha Builder

I have booked a flat in Lodha Builder’s Thane project, Casa Royale -Majestica- Flat no. 702 on 17/01/09 by paying deposit amount of Rs. 54000/-

I was introduced to Lodha group by an agent, Mr. Maanoj Menda & was
explained regarding the property by Mr. Anuj. While booking the flat,
I was told that as the flat construction is not yet started, they
won't be able to show actual model flat but showed us the Luxuria

As per my budget, we were advised the above mentioned flat & at no
point of time we were shown the site, neither...
Complaint comments  Read comments [4]Complaint category Other


A few frieends and I have booked a flat in the CASA Bella dombivilli project.

We had today went to the Lodha Builders Site Office at Dombivilli to see the progress of the
constuction of my flat that we had booked in their CASA BELLA Gold project.

However, to our dismay and shock, we were informed that we are not permitted to see the site and the progress of the project for a month atleast due to certain safety reasons.
questions that arise are:
1. when we have invested money in the flat, how can they prevent us from monitoring the rpogress
Complaint comments  Read comments [16]Complaint category Building Developers

Lodha Builders — Cheats

Lodha Builders are cheat no 1 in the Reality Industry and I request all the guys to be very careful before entering into any deals with the same. They speak to the customers very sweetly only before booking after booking you are finished. It is assured that their project will get delayed atleast by a year or two. While doing the booking they will not explain you the clause but one of them says the refund will be done as per the term of Lodha builders( which is nonsense) They are very sweet during booking even promising that in case we delay in giving you the possession we will pay you interest for...
Complaint comments  Read comments [52]Complaint category Building Developers

Lodha Builder — Cheater

 Sunil Sundrani
I have booked 2BHK with Lodha, Casa Bella, Dombivili. Their customer service is pathetic. They are big time cheaters. The raised the car parking charges without intimating the customers and harrasse them to pay the full amount, like they are doing it with me. The customer service team is worst, I dont find even one person cooperative....
Complaint comments  Read comments [9]Complaint category Building Developers

Lodha Buliders — Booking Amount

 Manoj Thakur
Dear All,
I booked an appartment with Lodha builders 2 months ago by paying a booking amount of Rs. 27,000 through my credit Card. While booking I was not informed that this is a non-refundable anount and no where in the Cash receipt that I received it says that the amount is non-refundable but after some days when I called them to cancel my booking and refund the charges back to my card, they now say that the booking form I signed says that the initial booking amount is non-refundable. my Question is that I have a cash receipt againts my payment and insipte of sending many mail to the lodha's...
Complaint comments  Read comments [3]Complaint category Real Estate

Lodha Group — Not refunding the booking amount

 Amaan Shaikh
I Amaan Shaikh had booked a flat in Lodha Casa Bella Gold Dombivali. After a day i was informed that the said flat is not available. I decided to cancell the booking.since then its 19 working days and still i have'nt recieved a confirmation with a deadline of the refund of Rs. 27000/-. Even after a meticulous follow up from my side the sales and the customer support team at Lodha Group is not co-operative . Here are the mails of my follow up withou any revert from Lodha Group

-----Original Message-----
From: Shaikh, Amaan
To: 'simson.jose@lodhagroup.com';...
Complaint comments  Read comments [5]Complaint category Real Estate

Lodha Builder — not received receipth for booking made

 manish m jasani
I have booked an 1 bhk flat in casabella projects of lodha builder I have paid 27000/- a booking amt
but i have not received the receipth for the same and cost sheet for 1 bhk

Their CUSTOMER CARE manager MANISHA DUBEY is always busy on phone calls, not at all sensior & gives only false comittment of receipth and other matter & behaves rudely to their client kindly take the matter very seriously...
Complaint comments  Read comments [1]

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