Lodha Group Complaints & Reviews

Hi,

CRN: 2208279
i have booked 1bhk flat in crown majiwada and its really my bad experience.
I want to upgrade my 1BHK to 2BHK flat in Lodha but their representative Vivek Bhatt forced me to go for 1BHK flat loan only and they didn't even care about my aspiration for 2BHK flat. Now the bank is not allowing me to upgrade as they have already given me more amount for 1BHK as compared to 2BHK flat.
He is talking to me in very filthy language and behaving like a gunda.

I request Lodha top management through this forum to again take strict action against such representative.

Regards,
Ravi

I am Dipali Anil Patil, wife of Anil patil, I booked flat in PALAVA on 09/09/2018 Booking Amount II residence in Aurora A 1204, booking amount 51000 i pay Total amount 711554 . My husband is death in COVID, so I am not possible to pay that flat amount, my financial condition very dificult so i cannot pay that amount, So I want to refund my amount, I humble request please give mi my amount. Our two small childerns and my mother in law also ill, please help mi, refund my amount for my childerns education .I am not possible to pay amount.I am go to your head office but any body not help mi, so I write that mail, refund my amount.I submitted my husband death certificate, you check and i enclose all payment document .Please check and revert mi.

Thanks & RegardsDipali Anil Patil[protected]

I am having flat no G506 at Upper Thane, in a day after the possession I had raise issue of flooring tiles, all tiles are not fitted properly which I had notice to HPM but your people never agree on this point, secondly in bathroom Jaquar fitting and one of tap color has gone, till I had not shifted and color of tap gone, HPM person has given a number of supplier to contact him directly and for electrical meter enroll also said individual has to visit Torrent and filled the form.

We booked a house in Oct & gave token amount of ₹54000, we informed that we will think in the evening but we were made to do the booking of ₹54000. Later in the evening we decided to not continue with the booking. It's been 3 weeks we are chasing for refund & the 2 lodha employees were very rude & still the refund procedure is not started.

I have booked a ready possession flat in the month of September and completed all the payments timely. However I was never shown the actual flat, there is discrepancy in the payments cost sheet amount and the final demand notice has differences and there is no one to resolve our queries. Every time a new service request is raised and I am running from pillar to post to get my queries resolved. Even after making a complete payment, I am not getting possesion nor have been shown the flat even once.

Plz stop your telemarketing calls and sms on my mobile no [protected]. I had already registered my mobile on NDNC

Hello,
We had booked 3bhk with deck in Lodha's Upper Thane project in 2019 . All the payments have been made now . At the time of booking we were promised Wing D building will have unobstructed view from outside the deck even in future . Their sales person Ms Monali and her manager Mr. Hemant both had confirmed this . That was the only reason we booked an apartment with Deck . All throughout the payment terms we were not allowed to visit the site. Last month when we visited site office, noticed many people seemingly potential buyers, were allowed to visit the site . We too went with them and were shocked to notice, our D wing deck is fully blocked with building erected just in front !!! We have invested our hard money to buy this dream house . And now all our dreams are shattered . We had great trust in Lodha brand which is all broken now . Have logged complaint with their customer service but its of no use . Lodha is not bothered now after receiving all our money .

Lodha Group Amara is holding amount of 20 lakh rupees. We were given false information on the apartment after which we decide to withdraw from the project.
We visited the head office and where ill treated and offered a cheque of 6 lakes only which we denied.
CLUSTER - Wing 28
WING - W28
UNIT NO - W28-405

I had booked ready to move 3 BHK flat on 13th June 2021 from Lodha for a total cost of Rs. 68, 17, 152.
The Registration was done on 22nd July 2021, post which I cleared the final outstanding amount on 27th Aug 2021.
I was being promised to get the possession within 15 days of the final clearance date which was in mid of September. After several following up in mid-September and post talking to their executive, I was given a date of 28th September for possession but later it was stated that there was a delay from their team in the possession process ( it was stated they need 15 days for the maintenance of the interior). Post several calls and talking with their customer care executive, I was being given the date of 16th October. I requested them to pre-pone the handover by 3 days on 13th Oct as I wanted to perform Puja rituals on 15th on the auspicious day of Dussehra. After several calls and follow up, they agreed to give possession on 13th Oct. But on 8th Oct I was informed that due to 'leakage in the Kitchen utility ceiling area' they had to reschedule the handover. Post this I was not intimated with any particular date.
After several calls with customer executives, I was being told to wait till I get the call from the concerned team ( No timelines were mentioned).
On 23rd Oct, I again contacted one of the executed, who stated to me that the handover will be done in the first week of Nov, but didn't give me any date.
Its been almost 2 months that I have been following up for getting possession of the flat where already I have paid 2 EMIs. I requested to let me visit the flat so that I can see it from within but it was stated that I won't be allowed to see the flat and would be allowed only post I get possession.
This is totally harassment and Fraud where i am hampered financially and mentally.

Hi,
On 1st Aug.'21, I had booked a flat in Lodha Palava by paying 2.8 Lacs. The promised area was 609 sq.ft RERA Carpet Area with 100 sq. ft of Garden. The rate was finalized 56L all inclusive ( Stamp duty, Regdn & Maintenance for 4 Yrs ). Basis on this booking, they allocated me in CASA CLARA "L" block ( Cost Sheet signed by Mr Ratnesh Tripale - [protected] ). When i visited the said flat, they shown me the outside of flat & said that their policy is not to show before possession. That time i saw the garden area is only 50 sq ft against the promised 100 sq ft. After that I asked them to measure the internal area as per RERA it should matched to 609 sq.ft. They denied to do & suggested for another flat in URBANO - "J" block. with 87 sq ft of garden area. I visited thrice & they didn't show me the flat. I highlighted all these details to the seniors ( Mr. Sunil Shelke ) of the said sales team, he accepted & apologized on behalf of his sales team. Then he suggested two option for this either I have to pay more ( approx 3 Lacs extra over & above negotiated amount) or I have to cancel the deal. Since am not able to pay more, then I preferred to cancel the deal & immediately asked them to refund through mail on 3rd Sept.'21. After that, have done several follow ups, but still the refund processing is pending, even they are not responding to my mails.

Sales Team members -
Mr Vivek - [protected]
Mr. Ratnesh - [protected]
Mr. Aritra - [protected]
Mr. Sunil - [protected]

Customer Care / Office management -
Ms Hemangini - [protected]

Hi,
On 1st Aug.'21, I had booked a flat in Lodha Palava by paying 2.8 Lacs. The promised area was 609 sq.ft RERA Carpet Area with 100 sq. ft of Garden. The rate was finalized 56L all inclusive ( Stamp duty, Regdn & Maintenance for 4 Yrs ). Basis on this booking, they allocated me in CASA CLARA "L" block ( Cost Sheet signed by Mr Ratnesh Tripale - [protected] ). When i visited the said flat, they shown me the outside of flat & said...

I hv booked an apartment in Lodha GB project. I have been provided payment milestones accordingly I paid booking amount. After few days, I started recieving calls from Lodha team for default of payment. After checking into Lodha ERP system online...the payment milestones differed.
After bringing this to the notice of the team they showed insufficiency to change or edit the same as agreed on paper. Over which I had suggested to have an annexure of the same document to agreement to set aside ambiguity or issues in future. That option is also not accepted and I have been asked to follow it. Even after showing trust issue, Lodha team is showing inability to return payed amount or change milestones as agreed. Have no other option to go on social media socialising people and to raise consern as per RERA.

I have booked flat in Lodha Palava on 03Sep2021. However on 14Sep, I called them and asked to cancel my booking. They denied to cancel the booking and misguided me to different people. I mailed them spoke with different person but nobody helped me. I was mentally harassed by them. I don't know what I would do now. Please help me to get the refund.

The bus drivers from Xperia to casa rio gold don't ply on correct timings and they do inky pinky ponky between them to start the bus. This causes a lot of problems and wasting of time. Please look into this as they act as if they own Palava.

I brought a 2BHK Ultima in Upper Thane project. At the time of sales we were told the building will come up best Bombay dhaba but when i see whats alloted to me its 5 Km away.

The brochure during sales promises a approach road to Nashik Road which is not complete. Connectivity is severely hampered

We were also told there will be a good view and this we booked flat with deck but they gave us view of inside instead of outside.

To top it off, the main circuit already went through a short circuit incident & elevators get shut every week at least once.

Hi,
Lodha has good name but in terms of support and solution management its "Zero" The design is not reviewed by the professionals and they made there own layouts and design which everyone are facing problem after tacking procession due to fault design and they don't agree that there is fault in design.

When the complaint is raised they close without permanent solution, temporary they rectify but they dont think on long run, they wash there hands and try to skip / handover to society

From the day one onwards after taking procession I am facing problem in utility area leakage issue but till now its not sorted out, they claim that its because of other owners creating problem and blame on other and they dont think that this needs to be rectified and provide solution .

Till today problem persist and when we ask them to share contact details of their senior's they dont share i have even sent email to Abhishek Lodha but i haven't received any response this is how LODHA treat customers after investing on flat we need to cont. with the problem

When there is complaint raised with PCMA team come and take selfie that is over if we call again another person will come and take another selfie this contd... since last 2 years but could not find any solution by LODHA

Hi,
Lodha has good name but in terms of support and solution management its "Zero" The design is not reviewed by the professionals and they made there own layouts and design which everyone are facing problem after tacking procession due to fault design and they don't agree that there is fault in design.

They give construction to 3rd party contractors and LODHA team is not even bothered to verify nor even inspect at site, and also use of electrical switches and toilet accessories are of cheap quality which will not work for more than 6 months.

Each and every building much have separate common meter for water and electricity but for 3-4 buildings they have 1 meter which is huge cost in terms of MSEB slab goes high

When I email to Sr. Management there is no response they are least bothered they don't understand common man problems.

From day one there is leakage from roof. Even after making complaints nothing has happened.

BOOKED FLAT AT LODHA PALAVA KHONI (DOWNTOWN URBANO - H - 0302 ON 16/08/2021. AMOUNTS PAID : Rs.45000/- on 16/08/2021,
Rs. 5825 on 19/08/2021 and 260000/- on 21/08/2021 . Flat purchase IS NOT AFFORDABLE to me . Please refund booking/consideration value amounts (with due deductions if any towards your management expenses). Kindly note, i am physically handicapped and this amount Rs. 310825/- means a lot to me. It be please noted that since i have not possessed the said property consideration amount needs to be refunded as per existing laws.
Regards.

Dear sir,
I need your help.. I have book a flat Lodha palava city with the booking amount of rs 4, 66, 000/- but due to some issues I am unable to go ahead with that deal.. now Lodha informed this amount will be forfeited.. please help to release this booking amount .