Lodha Group Complaints & Reviews

I booked a unit in lodha codename premier(504, casa fiora B), my CRN number is CRN2233126, at the time of booking I had informed the financial person that my Cibil score is 684 and showed him my current obligations and informed him that I'm planning to sell my existing property but not sure when will I get the buyer. He said not to worry he'll get the loan done. I asked for 60 days of extension so that I complete my 2 wheeler loan and sell...

At the time booking they offer two scheme but not they are not following and Credited the amount. only telling wrong story.

I received a call from Aayushi Singh from Lodha Customer Experience Team and she dont know the background and saying that dont have data. Sometime she say we will share Ledge balance with till now no response and no calls

Chasings with Lodha since last month but there were no reply.
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Dear Sir,

I recently purchased an under-construction flat C204, Serenity, Lodha Palava Phase 2, Dombivali. According to the registered agreement dated March 2023, the CAM charges were specified at Rs. 1, 17, 126/-, City Linked Utility Charges at Rs. 20, 822/- for a duration of 18 months. However, in the current demand letter, Lodha is requesting a payment of Rs. 169, 182.00.

Additionally, regarding the user-based...

Newly brought flat bedroom door quality is poor cracked some portion at handle side inner material is showing its very poor quality. We requested to HPM team replace the door but they do not ready to change it. They are saying it's chargeable how can it chargeble newly fitted door is poor quality then it's responsibility of builder change it....

We purchased a flat in crown Taloja, but in a year it's bedroom door get cracked some portion at handle . We contacted HPM team but they didn't respond it . Lodha Team said it's chargeable. We paid all the amount of flat and we received bad material door.

I have booked a flat in Lodha Crown Dombivali and paid the BA1 and BA2 amount of Rupees 1, 79, 886
now i want to cancel the booking due to critical family condition, but lodha is denying to refund the amount. They are giving me the voucher which is useless and can be only used for booking of Lodha Projects.
I have not done yet registration also, still they are denying to give the refund.

I am writing to register a formal complaint against the unfair and seemingly unjust practices within the premises of the MLCP at Lakeshore Greens, Palava Phase-2. As a business unit owner, I am deeply concerned about the discrepancies and discriminatory actions I have recently encountered, which have caused significant financial and emotional distress.

I invested in this property based on the sales opportunity shared by the Lodha Team, believing that it would be a secure and promising investment. However, the events that have transpired have left me questioning the integrity of the business environment within MLCP.

Initially, the PCMA team informed me that businesses in categories such as apparels, food and beverages (F&B), and footwear were not permitted within the MLCP premises. To my dismay, it has come to my attention that several shops within these restricted categories are currently operating, leading to a noticeable degree of business duplication. This blatant contradiction raises concerns about transparency and fairness in business approvals.

Furthermore, my application for a NOC for a rental proposal, submitted via email on September 25th, was unreasonably denied by the PCMA team on 11th October. Their stated reason for denial was that it would affect the business approval granted to another operator at Regalia. This rationale for the rejection, from my perspective, lacks a reasonable basis and may potentially be in violation of the Indian Competition Act 2002, specifically Section 4(2).

The denial of this specific form of business within my unit has severe financial implications for me, and the continuous follow-ups and uncertainty surrounding this matter have had a notable impact on my mental well-being. I am genuinely concerned that this situation may be indicative of an abuse of authority within the PCMA team, which may potentially reflect personal or team biases.

Additionally, there have been informal reports and news circulating about alleged corruption and favoritism towards certain property buyers and renters within MLCP. These allegations, if true, further erode the trust that property owners and investors have in the system.

In light of the above, I kindly urge the Lodha Team to investigate this matter thoroughly. I believe that a fair, transparent, and non-discriminatory environment is essential for the well-being of all business owners and investors within MLCP, Lakeshore Greens, Palava Phase-2.

I request the Consumer Forum's intervention in this matter to ensure that justice is served and that the business environment in the MLCP is fair, equitable, and in compliance with the law. I am willing to provide any additional information or evidence to support the investigation and resolution of this issue.

Hi My name is Sunil Mandavkar we have purchased a flat in downtown palava Adriana A wing i was promised before possession that i will be provided with a parking next to our building however we have noticed that the parking alloted is 500 mtrs away from our apartment which is also under construction and not handed over to us and it is 2 years now. Today (02.10.2023) when we parked our car on lane outside our building which we are parking for...

Dear Sir,

I recently purchased an under-construction flat C204, Serenity, Lodha Palava Phase 2, Dombivali. According to the registered agreement dated March 2023, the CAM charges were specified at Rs. 1, 17, 126/-, City Linked Utility Charges at Rs. 20, 822/- for a duration of 18 months. However, in the current demand letter, Lodha is requesting a payment of Rs. 169, 182.00.

Additionally, regarding the user-based...

Hello,

I am writing this complaint after taking multiple followup for cancellation and refund since 30 August 2023 from the sales team who had deal with me Mr. Shiv ShankarDutta but no satisfactory resolution received.

I had booked a 2 BHK flat and paid a token amount of Rs. 63000 after an immense pressure and creating a Hostile environment / False imprisonment and same is cancelled after two days
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On 10 July, I had complained about commode leakage coming from the above flat through the ceiling into my flat. The maintenance team from PCMA after checking said they would do the waterproofing for the floor above. Till 21st August ( today ) the work has not started. All follow up to their 311 call centre are futile with no proper updates.
All request for an escalation matrix or request to speak to senior management is flatly refused....

My name is Nisha Krishnan, recently purchased a flat at Fresca J, 403, Lodha Palava Dombivili, 421204 and received possession already. in the month of July.

To give you the background of my complaint, During the agreement of the flat, one of my major requirement was to get an open car parking which was clearly conveyed to the sales team of Lodha Palava. We were promised by Palava Sales team that during the possession we will...

I keep getting minimum 6 calls every day from Lodha group despite the fact that I have not subscribed to the calls and have never shared my number with Lodha group. I have told the sales guys not to call me and keep chasing me as I keep important calls throughout the day and these promotional calls are absolute nuisance in every sense

This is infringement of my privacy without my permission. Very annoying and cheap behaviour from Lodha. STOP CALLING ME

RM are more interested to book deal with channel partner. They purposely discourage client quoting incorrect figures so that client will think they are ineligible to apply loan and leave property. Person involved are Ms Anuja lodha mulund east site RM, loan facilitator of lodha.

Pratima

My Krishnakumar of lodha mulund site refused to put my request to seniors and also mentioned i[censored] don't have 20 lacs u can see properties in Thane.

Even after mentioning that his behavior is insulting. He continued and didn't allow me to speak.

To Lodha Group
I am writing to request a refund of the token amount that I paid for
booking a plot in your project foothills of Matheran Unfortunately, due to
unforeseen circumstances, I have decided to withdraw from the project on[protected]mail sent for withdrawal).

I had paid a token amount of Rs.45, 000 at the time of booking date 24-Jul-2022 with reference number[protected] and I understand that this amount is refundable as per the terms and conditions of the booking agreement.

I have been informed over mail that my amount will refunded in 45 days. It's been already a year over, I have not received my refund. Despite of several reminder on mail no one respond. Request you to expedite the same, as a customer I am helpless and loosing my trust towards Lodha Group.

This is very disappointing for me the day I raised refund request till now I haven't received any notification regarding progress of refund.

Let me know if anything else required from my side and provide ETA for refund.

I have been receiving unsolicited sales calls from Lodha group for their various housing projects. I am getting at least 4/5 calls each day and it’s quite frustrating.
Please do the needful to ensure that no more calls are received by me from Lodha group in future. My mobile number is [protected]
Warm regards
Dinesh Kulkarni

Hi Team,

Still leakage issue not solved yet for my flat.
It's increased as compared to previous.

Also, civil and HPM team fails multiple times to solve the problem.

Also, HPM team not receiving call at all and closed previous ticket without solving issue.

Hence, I have raised new ticket on believe app with Ticket ID: 10002897

Can you please escalate this issue on higher management level, as I am getting these issues from the date of possession

Thanks & Regards
Manoj Kalvikatte

Dear Sir,

I recently bought a resale Flat K1101, CASA Uno CHS, Lodha Palava Phase 2, Khoni, Dombivali.
When we applied for Lodha NOC, they have asked to pay advance CAM charges. We were unaware of these charges so asked for time.
In April 23 they sent the total calculations for advance 3years CAM charges @ ₹4/sqft which we are ready to pay.
But in June 23 suddenly they are asking for 5years advance...

I am writing to register a formal complaint against Lodha Developers regarding a parking allotment issue at Lodha Casa Viva - Wing A in Thane. I have been facing significant challenges and unfair treatment due to the incorrect parking allocation made by Lodha Developers.

I took possession of my house in Lodha Casa Viva - Wing A in November 2022, following a prolonged payment battle with the developer. Upon possession, I was provided with a tour of my apartment with my family, during which I was allotted parking space B1-056 in the underground parking area of the building as written in my possession letter. Subsequently, I sublet my apartment and parking space to my current tenant after both parties underwent a thorough police verification process.

However, in March 2023, Mr. Sandeep Gupta, another owner residing in the same building, claimed that parking space B1-056 belonged to him. When this matter was brought to the attention of Lodha Developers and one of their representative Mr. Kunvarfateh Bahadur, they acknowledged that it was their "human error" and oversight to assign the same parking space to me. Mr. Kunarfateh has admitted this mistake in writing as well.

Despite accepting responsibility for the error, Lodha Developers have now informed me that I must relocate our parking to an open space within the complex. This decision is highly problematic and unfair for several reasons. Firstly, open parking areas are susceptible to various environmental and human hazards, including items being thrown from above, posing a significant risk to the safety of our vehicles. Secondly, if we are forced to accept this alternative, it sets a precedent that could lead to further disputes as after a few months any other residents might claim my parking space and Lodha might again claim they were wrong in allotment. How can we trust? I believe it will also affect the value of my apartment, as at the time of selling apartments with closed parking are preferred. I have also paid the 2-year maintenance and other service charges, so why am I being treated unfairly when clearly Team Lodha is wrong here and have accepted their representative's mistake?

Furthermore, we question the timing and authenticity of Mr. Sandeep Gupta's claim. He had been residing in the building for three months without raising any concerns about his parking allotment until now. It appears highly suspicious that he suddenly realized the supposed error after this duration. I request a thorough investigation of this matter and Mr Kunvarfateh Bahadur.

We believe we have been falsely led. Moreover, we are disappointed with the lack of assistance and resolution provided by the Lodha customer service team. They have repeatedly urged us to accept the open parking spot, while their service team has expressed an inability to resolve the issue satisfactorily. This continuous back-and-forth, coupled with the persistent problems we face, is causing immense distress and frustration.

In light of these circumstances, I kindly request your intervention and support in resolving this matter fairly and promptly. I seek proper compensation in the form of the correct parking space allotted to me as per the original agreement. Additionally, I urge the Consumer Complaints Division to investigate the actions of Lodha Developers, as they have failed to rectify their error and have disregarded the concerns and rights of their customers.