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MakeMyTrip India Complaints & Reviews

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Updated: Mar 9, 2026
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MakeMyTrip India reviews & complaints page 52

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S
sricskumar
from Chennai, Tamil Nadu
Jul 22, 2022
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Booking Id NL[protected] The holiday package for my family of four, discussed by MakeMyTrip is different from what was finally provided to me after the payment is made. . The promised places were not visited but charged very high The return bus ticket is booked by MakeMyTrip from Munnar to cheenai and i am being dropped at Kochi. On enquiry I am asked to make my own arrangement to reach Munnar for boarding the return bus. The entire package for 3N including the bus return tickets were done by MakeMyTrip. Instead of booking the return ticket from Kochi to Cheenai, the ticket is booked from Munnar to Chennai but i am being dropped at Kochi only.
MakeMyTrip India customer support has been notified about the posted complaint.
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    MakeMyTrip Toll Free Helpline Number:-9006-56-5392 India...
    Jul 21, 2022
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    Address: Mumbai Maharashtra

    Gyi hu or the way they were
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      MakeMyTrip Toll Free Helpline Number:-9006-56-5392 India...
      Jul 21, 2022
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      Address: Mumbai Maharashtra

      Ek baar baat nhi hai na to be a
      MakeMyTrip India customer support has been notified about the posted complaint.
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        MakeMyTrip Toll Free Helpline Number:-9006-56-5392 India...
        Jul 21, 2022
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        Address: Mumbai Maharashtra

        The same time as a great day
        MakeMyTrip India customer support has been notified about the posted complaint.
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          I
          inder89
          from Chandigarh, Chandigarh
          Jul 21, 2022
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          Issue regarding name correction

          Address: Ludhiana

          Dear Sir / Madam,

          I am writing to you to raise an issue about Name Correction in international air tickets which is booked via MakeMyTrip

          We have booked a ticket from MakeMyTrip (22 Jun 2022) having PNR J69FMX, WEAACF from New Delhi to Kamloops, BC Canada. In our passport there is no Surname. While booking ticket we have discussed from MakeMyTrip Ludhiana, PB via phone call what information do we need to enter...
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          mohitsharma.ms480
          Jul 20, 2022
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          I cancelled my train ticket from MMT on 18th July 2022, it said I should get the refund by 20th July. But I haven't received any money regarding this cancellation although the app says that the amount has been sent to my bank account.
          There is no way for me to reach out to MMT to get this cleared.
          MakeMyTrip India customer support has been notified about the posted complaint.
          Jul 21, 2022
          Updated by mohitsharma.ms480
          Haven't received any update on this.
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            S
            sisirece
            from BENGALURU, Karnataka
            Jul 20, 2022
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            I am waiting to receive money after ticket got canceled in IRCTC which was booked via make my trip ...IRCTC portal is showing " Refund ID[protected]Refund Date3 Jul 2022Refund StatusREFUNDEDBank NameMAKE MY TRIP INDIA PRIVATE LIMITEDReference No[protected]Refund Amount₹ 1930.0"
            They haven't refund me the money .
            MakeMyTrip India customer support has been notified about the posted complaint.
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              Umesh Hebbalmath
              Jul 20, 2022
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              We were promised stay with make my trip, but the hotel denies our stay and we have to book it on ourselves. So we need the refund money
              MakeMyTrip India customer support has been notified about the posted complaint.
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                A
                AdityC
                from Pune, Maharashtra
                Jul 20, 2022
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                Travel Date:[protected]:50:00
                PNR No.: V77S6C
                Segments: IXC-DEL, DEL-PNQ
                Ticket No.: [protected]

                This had to be refunded as I could not travel due to illness. Seeing the Medical Certificate my cancellation charges were waived off by Vistara too, But between Goibibo and Vistara I am left to run around calling up both everyday to find out why the refund is not coming to me. I am always told the other party is to blame. This is nothing but pure harassment. Can someone look into the matter?
                MakeMyTrip India customer support has been notified about the posted complaint.
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                  S
                  Someshgipta01
                  Jul 20, 2022
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                  I’ve recently applied for TripMoney card by MMT for an upcoming foreign travel. Post my trip, I still has INR 24k left in my card, which I requested to he transferred back to my bank account. Despite multiply follow-ups over 1 month, it hasn’t happened so far.
                  The customer support can only be reached out via EMail and they have stopped responding.

                  It seems I have been cheated of ~ 24, 000 Rs and there seems to be no way of getting it back.
                  MakeMyTrip India customer support has been notified about the posted complaint.
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                    NehaAmore11
                    Jul 20, 2022
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                    I have limit of 20000 travel balance by trip money but I’m final page I’m not able to transact as capital float customer care executive told me we don’t have problem for our side please help
                    MakeMyTrip India customer support has been notified about the posted complaint.
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                      C
                      Chammun Homestay
                      Jul 20, 2022
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                      Address: West Point, Darjeeling

                      I accidentally created an account on make my trip and cannot access now. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
                      This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.
                      MakeMyTrip India customer support has been notified about the posted complaint.
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                        TahirM
                        from Allahabad, Uttar Pradesh
                        Jul 20, 2022
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                        I had loaded 9000 money into their account for a flight booking
                        Upon making transaction, transaction fails with internal server error.
                        Seems internal gift card has technical issues from MMT(acc to customer care)

                        I reported it to customer care but they were not able to resolve.
                        I asked for either a resolution or give my back my stuck 9000 money back, but they stopped responding
                        Very bad behaviour from customer care.
                        Please help me to get my money back. Requesting a refund

                        Case was being handled by Peeyush Kashyap Peeyush.[protected]@makemytrip.com

                        My email-id: [protected]@gmail.com
                        Date of incident: July 15, 2022
                        MMT Reference No.[protected],[protected]
                        MakeMyTrip India customer support has been notified about the posted complaint.
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                          Drgokul Raaj
                          from Bengaluru, Karnataka
                          Jul 20, 2022
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                          July 11 i booked flight ticket and i paid 5568 in credit card and flight ticket got cancelled by MakeMyTrip and still i didn't receive the money from MakeMyTrip and it's been 10 days...i want immediately refund from MakeMyTrip.
                          MakeMyTrip India customer support has been notified about the posted complaint.
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                            R
                            ruhi04kafqa
                            Jul 19, 2022
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                            Flight booking made in 2019 with Jet Airways and Make My Trip. Booking ID: NF[protected]

                            Have been following up for 2 years, every time MMT sends the same automated mail. Now, I cant even find the booking in my historical bookings section. They expect a customer to just forget about their hard earned money. I had taken an insurance with them for the trip as well, still I did not get the refund. What good is your insurance plan, pls tell me?

                            I want a refund asap pls, this has gone on for too long. Ideally they should refund the entire amount including the convenience fee + insurance scams that they make people buy, because all MMT has given to me in this case is inconvenience.

                            I saw on the news that Jet Airways is processing all refunds. Pls refund my money along with the applicable interest for 2 years.
                            MakeMyTrip India customer support has been notified about the posted complaint.
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                              Abha.D
                              from Kanpur, Uttar Pradesh
                              Jul 19, 2022
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                              Very disappointed customer service as we have booked a flight on 7 July 2022,
                              But due to some technical issues ticket was initially shown as unsuccessful in MMT aap.
                              Payment transactions was successful done on 07 July 2022 at 11:38 pm.
                              Initially on app it was shown that payment will be refunded after 2-3 days, we have also raised query after 4-5 days as it is not refunded till now
                              & now this MMT app is stop showing that unsuccessful trip
                              Tried via call but no response.
                              Money not refunded yet.
                              MakeMyTrip India customer support has been notified about the posted complaint.
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                                D
                                Daneshwar@1994
                                from Bhilai, Chhattisgarh
                                Jul 19, 2022
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                                Address: Qr. No. 14/B Street 23 Sector 4 bhilai

                                Mobile no. -[protected]
                                Phone pay se payment Kiya gya tha
                                MakeMyTrip India customer support has been notified about the posted complaint.
                                Thankyou sir/madam refund sucessful in my account
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                                  M
                                  MakeMyTrip Toll Free Helpline Number:-7318-60-8496 India.....
                                  Jul 18, 2022
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                                  Address: Mumbai

                                  Refund issue
                                  MakeMyTrip India customer support has been notified about the posted complaint.
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                                    MakeMyTrip Toll Free Helpline Number:-7318-60-8496 India.....
                                    Jul 18, 2022
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                                    Address: Mumbai

                                    Giooponbb nkoojgghiokkjjj
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                                      MakeMyTrip Toll Free Helpline Number:-7318-60-8496 India.....
                                      Jul 18, 2022
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                                      Address: Mumbai

                                      Gioppoll mmbvvbm koolk
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