[Resolved]  Make My Trip — Regarding fraud in travel with make my trip

Address:

Bhopal, Madhya Pradesh, 462013

Problem face from 1st Day .

1 . There is no address mention in ticket where is pick up point and number communication number given in ticket is of Manali .

2. Seat number mention in ticket is also not available in Bus (Seat number given 35 & 36 and in bus there is no 35 and 36) .

3. Bus agents ask me to give extra amount of luggage when i ask why we have to pay and refuse to pay then they tell me to take your luggage with you to your seat and travel with the same . (I have only 2 bags with me) and when i give call to Mr Ashish Kaul- [protected] (Make my trip person) he tell me sir you have to pay (he talk to me like a agent of Bus Services)

4. At the time of booking i ask that what is the time of bus from Delhi i got a communication that it start from 3 o clock according i planned to reached Delhi but when i got ticket before 3 days timing of bus is 5:30pm .

5. Bus suppose to start at 5:30pm but it start at 6:30pm and start travels in speed of 10 or 20 km/Hour when i ask driver why bus i so slow is everything ok then driver says so one of there friend is going to come .

6 . At the time of reaching Manali there is no one from make my trip to communicate with me i make a call to hotel person that i reached and then cab send me for pick up .

7 . Hotel person also dont know about the package what is there in the package i have to ask them it is over package u have to provide you then they do it .

KNOW TRIP START AS PER THE SECLUDED .

1. Complimentary half day local sightseeing around Manali 4 hrs by small individual Car .

This plan transfer to last day as last day we have to cheak out at 10 o clock it is ok .

2. One day full sightseeing to Rohtang pass/Snow point & Solang valley (on sharing basis)

Rohtang Pass closed from the month of Oct 15 then also why booking given to me .

3. One full day sightseeing to Manikaran by individual small Car .

Plan is to go Manikaran when i come after breakfast and start traveling we first go to river rafting it takes at least 2 hour and then i ask car driver how far is Manikaran he said that it is near about 4 hours to reached and road it also not good so we can go and come .
Tell me one thing why it is not communicate to me that Manikaran is 4 hours far from Manali so we have to start travels from morning .

Everyday I have to ask hotel person that whats the plan for tomm... and they ask me sir tell me where you want to go, if i know all the things about Manali then why i travel with make my trip ? I will directly go to Manali book all my thing over side .

4 . Complimentary Pickup & dropping facility to the Mall.

When i ask to drop to the Mall they ask me amount for the same when i ask it is complimentary they tell me only pick up is complimentary for pick and drop they charge me INR 600 .