[Resolved] MakeMyTrip India — Payment amount deducted and transaction failed returned | |||||
I created a booking on make my trip website which returned with a failed transaction status upon successfully deducting an amount of 5627 from my bank account. I have trying the customer service number since hours now and nobody seems to respond. We are not responsible with issues in you website on the cost of our hard earned money. So kindly make sure the refund is made. Awaiting a quick response. The booking ID which initiated the transaction is NF[protected]C3 Was this information helpful? | |||||
Oct 4, 2017 Complaint marked as Resolved Money was refunded. MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Himanshu,
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Raushni
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case at our end and found that full refund of Inr 5697 + 20 has been processed from our end with refund reference number #[protected] and same should now be reflecting in your account. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case at our end and found that full refund of Inr 5697 + 20 has been processed from our end with refund reference number #[protected] and same should now be reflecting in your account. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
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Make My Trip — Non-Refund of tickets
Its been 6 months and till date I have not received a my refund.