[Resolved]  Max Life Insurance — max life online term plan plus sum assured want to cancel the policy

Address:Surat, Gujarat, 395001

I have taken a policy from max life insurance plan (Max life online term plan plus sum assured) in the name of mr. Nayan suresh jadav on[protected]. I want to cancel the policy due to personal family reason. Kindly cancel the above mentioned policy proposal number :[protected] and refund the amount in the sb a/c [protected] bank name : axis bank ltd. Branch ghoddod road, surat. Ifs code: utib00000047 at the earliest.
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Apr 7, 2019
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
Max Life Insurance Customer Care's response
Dear Sir,
We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it.
Regards,
Team Max Life Insurance
Verified Support
Mar 07, 2019
Max Life Insurance Customer Care's response
Dear Sir,
We'd like to inform you that upon your request we have cancelled the policy (Term Plan) and the cancellation amount has been charged back to the source from which we have received the amount. The same will be credited in your account in next 6-7 working days. Also, the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with.
Regards, Team Max Life Insurance
Complaint comments 

Comments

I do not have enough funds and i can not sustain this policy anymore.

Please close/ terminate my policy with immediate effect.

Regards,
Reeva
Max Life Insurance Customer Care's response, Mar 28, 2019
Verified Support
Dear Reeva,
We request you to kindly mark an email on
[email protected] having policy numbers in subject line. Do reach out if there's anything else we can help you with.
Regards, Team Max Life Insurance
I didn't want this insurance. Plz refund my money
Max Life Insurance Customer Care's response, Mar 28, 2019
Verified Support
Dear Sir,
We request you to kindly mark an email on
[email protected] having policy numbers in subject line. Do reach out if there's anything else we can help you with.
Regards, Team Max Life Insurance
I received message today on my mobile number Dear Customer, mandate ref no ALLA[protected] issued to MAX LIFE INSURANCE CO LTD with value 40000 and frequency ADHO is received today for processing. I have not given any such mandate you are requested to cancel any such mandate.

Max Life Insurance Customer Care's response, Mar 28, 2019
Verified Support
Dear Rishabh,
We are very sorry about the inconvenience caused to you, and will help with its resolution.
We request you to kindly mark an email on
[email protected] having policy numbers in subject line. Do reach out if there's anything else we can help you with.
Regards, Team Max Life Insurance

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