Netmeds Complaints & Reviews

I had booked the courier 16 days ago but I have not received my courier yet. The courier company is making excuses. Mine also update my home address for courier but I don't know why the courier executive getting confused again and again I'm really disappointed
If it is not possible then please cancel my order and give back my payment
If I not receive my order then today onward And after today onwards I will not order any...

16 days ago I had booked my courier but I have not received it yet

Mine also update my home address for courier but they are making excuses...

16 days ago I had booked my courier but I have not received it yet...

Very very poor service from netmeds, the medicine which is an essential thing for a person to stay healthy, a medicine makes a person consciousness to live. That medicine is delayed always significant times so because of cheap delivery services. I would never expected such for my mother's health. Though she is unfit but i want that she should live a long and happy life. Shame on you guys, for playing with medicine delivery dates just for...

My account was debited with INR 6633.20, but order is not reflecting into your system. Your team has denied amount getting reflected. It is an easy task to correlate transaction ID as seen in screenshot with your bank. Why such unlawful business practices?...

Order id: DIAG[protected].
Blood sample given on 14th Sept. 2021 morning at 7:30 am. Reports not yet received. Dropped a complaint on mail and on contact us section on website. Have not received any reply. Called customer care thrice, they keep on promising that the issue has been escalated and will get the reports by evening but I am yet to receive the reports....

Order[protected]A was placed to deliver medicines on 9/9/2021
Since it was not delivered, I have to cancel the order.
Place new order[protected]A on 13/9/2021 and no delivery made nor any correspondence was made as of now.
This is nothing but cheating the customer by swallowing the money and not bothered to act....

I have purchased Levipil-750 mg 3 units from your website through googlepay.Unfortunately rupees 918.73 has been deducted... But it's not showing in other details in my account. I don't when it will deliver. I need medicine urgently....

I have purchased Levipil-750 mg 3 units from your website through Amazon pay UPI.Unfortunately rupees 917.73 has been deducted as the transaction was successful but the order is not showing in Netmed profile.The transaction ID is- P[protected].It was my first purchase in netmeds and I am very much disappointed.
Kindly refund my amount as early as possible.
I am attaching the screen shot of my transaction details.
Yours...

Order no.[protected]ASO1 Date 27/08/2021
Order placed and payment given on 25/08/2021 but the medicine didn't receive yet.When searching for order history, nothing getting.When tracking the order, it says"shipment reached Cochin airport", but I haven't received yet.Kindly take the matter seriously.
Tracking ID [protected]....

I booked lab tests DIAG[protected] and DIAG[protected] more than 2 months ago but neither got service nor refund.

The customer service only sends me automated emails and doesn't do anything to resolve this issue even after repeated follow ups....

I had placed an order of ruppes 459.84 rupees money has been debited from account but order has been not placed...

Order not received nor refund is given for Order ID[protected]W...

I have ordered a medicine with netmeds vide order no.[protected]MSO1
dtd 23th Aug 21. They could not deliver the medine on time hence I requested them thru mail to cancel my order & refund my payment. Netmeds not refund my payment so far despite repeated written mail sent. I request netmeds to refund my payment made soon....

On 27th august, 2021 I added some products in my netmeds cart, but was not about to purchase. I was checking whether I can buy them from my Paytm postpaid services. Therefore, I linked my patym postpaid wallet in netmeds payment gateway. The moment the wallet is added in netmeds, the app automatically confirms the order and charged the amount from my paytm postpaid account. I was not about to purchase any products, it was just in the cart....

Sir I order tab desvanlafaxine and pay also but my medicine not delivered me...

Order was made to Netmeds with order number[protected]M on 22nd August 2021 and received message for order delivery on 27th August 2021 but DIDNOT RECEIVE my order in hand.
I called and informed about this to Netmeds Customer Care (talked to Rashmi) the same day and she assured to register it as complain and update me within 2-3 hours the same day but didnot received any update again. For this, I made call next day, again I...

My order no[protected]M, I ordered Zoform SR 1 gm 7 strips of 10 each in strip but it was cancelled from your side and refund hasn't been initiated.
Want to ask when I will get my refund?...

I had ordered accu chek instant strip 50 piece. And Accu Chek lancet 25*2=50 piece. I had done the payment through amazon pay. The amount has been deducted but i am not able to see my order in the order section. Now what to do???...

HELLO, I HAVE ORDERED SOME MEDICINE FROM NETMEDS AND NOW I DON'T NEED THAT MEDICINE AND I ᴡᴀɴᴛ ᴛᴏ ᴄᴀɴᴄᴇʟ ᴛʜᴇ ᴏʀᴅᴇʀ ʙᴜᴛI ᴄᴀɴɴᴏᴛ ᴄᴀɴᴄᴇʟ ɪᴛ ʙᴇᴄᴀᴜsᴇ ᴛʜᴇ ᴄᴀɴᴄᴇʟ ʙᴜᴛᴛᴏɴ Is ɴᴏᴛ ᴛʜᴇʀᴇ. ᴄᴀɴ ɪ ᴄᴀɴᴄᴇʟ ᴛʜᴇ ᴏʀᴅᴇʀ ᴀғᴛᴇʀ ᴏʀᴅᴇʀʀ ɪs sʜɪᴘᴘᴇᴅ? ᴘʟᴇᴀsᴇ ʀᴇᴘʟʏ ᴍᴇ ғᴀsᴛ ᴀs...