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Parimatch India Complaints & Reviews

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Updated: Oct 12, 2026
Complaints 1823
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1458
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Parimatch India reviews & complaints page 14

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T
ThunderTiger678
Jan 16, 2025
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The section with my bet history has disappeared on the Parimatch website. Now I can't check which of them were wining. It feels like the service is getting worse every days..
Jan 17, 2025
Complaint marked as Resolved 
When I contacted support, they explained to me that the betting history section had temporarily disappeared due to technical work on the site. They assured me that the problem would be solved soon, and after restoration I was able to check my betting history again.
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    NightFury1111
    Jan 16, 2025
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    Resolved

    I placed a bet on a live match, but the odds kept changing to lower ones during the bet placement process. This is unfair to users. Fix this system.
    Jan 17, 2025
    Complaint marked as Resolved 
    After I wrote to support, they explained to me that the odds changes are due to the dynamic nature of live betting and can fluctuate depending on the situation on the field. They promised to improve the transparency of this feature.
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      I
      Irfannajafi
      Jan 7, 2025
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      I have deposited 5000/- for Parimatch App dated on 6th JAN and still payment status is showing PENDING, i have tried to contact to support team multiple times but every time they didn't get proper response for the problem

      I need my deposit and money soon

      I'm loyal customer to parimatch playing for many years
      Please don't break my trust and understanding my situation
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        C
        CosmicTiger432
        Jan 2, 2025
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        Resolved

        Every time I try to withdraw funds from Parimatch, the withdrawal terms change, creating confusion and frustration.
        Jan 3, 2025
        Complaint marked as Resolved 
        I contacted Parimatch support because the withdrawal terms kept changing. The issue was resolved quickly—they provided instructions and assigned a manager to assist me. Now withdrawals are processed without any problems.
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          E
          ElectricFury123
          Jan 2, 2025
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          Resolved

          During roulette, my bets were automatically canceled without warning, particularly at critical moments.!!!
          Jan 3, 2025
          Complaint marked as Resolved 
          After contacting support, I was informed that it was a temporary glitch. My bets were refunded, and the issue no longer occurred.
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            T
            ThunderWolf345
            Jan 2, 2025
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            Resolved

            Parimatch lacks a detailed verification guide, which made it difficult to understand the steps and led to account restrictions.
            Jan 3, 2025
            Complaint marked as Resolved 
            I was given clear verification instructions, and I successfully completed the process. Access to my account was restored.
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              S
              SolarViper5678
              Jan 2, 2025
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              Resolved

              Frequent delays in live broadcasts on Parimatch prevent me from responding quickly to changes in the game.
              Jan 3, 2025
              Complaint marked as Resolved 
              After switching devices, the streams became stable. Support recommended using the mobile app.
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                V
                ViperEagle3456
                Jan 2, 2025
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                Resolved

                Frequent authorization failures occurred on the site—error messages appeared, or the page took a long time to load.
                Jan 3, 2025
                Complaint marked as Resolved 
                Support quickly helped resolve the situation by recommending changing the password and clearing browser data.
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                  M
                  MysticWolf4567
                  Jan 2, 2025
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                  Resolved

                  Live broadcasts on the platform often lagged and loaded slowly, making it difficult to follows the game and respond quickly to changes during the matchs!!!
                  Jan 3, 2025
                  Complaint marked as Resolved 
                  After clearing the cache, everything worked stably—pages loaded faster, and broadcasts no longer lagged
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                    S
                    SolarViper4567
                    Jan 2, 2025
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                    Resolved

                    Notifications from Parimatch come too often, but often do not contain useful information, taking up phone memory and distracting.
                    Jan 3, 2025
                    Complaint marked as Resolved 
                    I disabled unnecessary notifications through profile settings. Now I only get the messages that really matter and nothing distracts me anymore
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                      T
                      ThunderFalcon5678
                      Jan 2, 2025
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                      Resolved

                      If the bet has been cancelled, the money is returned to the account with a long delay, which prevents the game from continuing.
                      Jan 3, 2025
                      Complaint marked as Resolved 
                      After the complaint, the money was returned to the account and the support apologized for the delay. They explained that it happened because of the system upgrade
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                        V
                        ViperShadow1234
                        Jan 2, 2025
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                        Resolved

                        When using live chat, responses are delayed and sometimes interrupted, which means you have to start the request from the beginning
                        Jan 3, 2025
                        Complaint marked as Resolved 
                        I reported the problem with the chat through an alternative communication channel. It turned out that the problem was temporary, and after a few hours the answers started to come quickly and smoothly
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                          S
                          SilverViper876
                          Jan 2, 2025
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                          Resolved

                          No notification of attempts to log in from an unknown device, which compromises the security of your data.
                          Jan 3, 2025
                          Complaint marked as Resolved 
                          After my request, the function of notifications about attempts to login was added. Now I receive emails about any suspicious actions with my account
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                            A
                            ArcticViper33
                            Jan 1, 2025
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                            Resolved

                            Parimatch’s site often becomes unavailable at night, which prevents me from betting on international matches that take place during this period.
                            Jan 2, 2025
                            Complaint marked as Resolved 
                            I reported the problem through the feedback form. Within a couple of days, I got the reply that technical work was being done. After that, access to the site at night became stable.
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                              C
                              CrimsonFury876
                              Dec 31, 2024
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                              Resolved

                              Cannot change my phone number in the personal account. The system returns an error, despite the data being correct.
                              Jan 1, 2025
                              Complaint marked as Resolved 
                              Contacted the support team, and they helped me manually change my phone number. After that, the editing function worked correctly
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                                P
                                PhantomEagle765
                                Dec 31, 2024
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                                Resolved

                                The Parimatch application on a mobile device runs extremely slowly, often hangs and requires a restart, making it uncomfortable to use!!!
                                Jan 1, 2025
                                Complaint marked as Resolved 
                                Removed the application and reinstalled it, as well as updated the phone OS version. This helped to eliminate the hang-up problem, and now the application runs stably
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                                  S
                                  SolarViper123
                                  Dec 31, 2024
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                                  Resolved

                                  The match statistics section regularly displays incorrect data, which makes analysis difficult and bets less predictable!!!
                                  Jan 1, 2025
                                  Complaint marked as Resolved 
                                  Wrote to support about the problem with statistics. After my request, the data updates started to arrive on time and the error was fixed within 24 hours
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                                    M
                                    MysticRaven543
                                    Dec 30, 2024
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                                    Resolved

                                    When you try to activate the promo code on the Parimatch site, it is not accepted by the system, although all conditions of the action have been met. As a result, the user loses the ability to use the bonus.
                                    Dec 31, 2024
                                    Complaint marked as Resolved 
                                    I contacted Parimatch’s support, where it was found that I had entered the promo code incorrectly because of a gap at the end. After fixing the promo code was successfully activated and I got my bonus.
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                                      B
                                      BlazeFury222
                                      Dec 30, 2024
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                                      Resolved

                                      During important matches, the Parimatch site is not able to handle the load and stops working
                                      Dec 31, 2024
                                      Complaint marked as Resolved 
                                      During the next important match, the site of Parimatch was working stably. They obviously strengthened the servers to avoid past problems.
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                                        A
                                        ArcticFury987
                                        Dec 30, 2024
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                                        Resolved

                                        Platform regularly requires authorization at every login, even if I have enabled automatic login..
                                        Dec 31, 2024
                                        Complaint marked as Resolved 
                                        Disabled automatic login and turned it back on. The problem with permanent authorization has disappeared.
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