Philips India Complaints & Reviews

It’s almost a year now that my Philips TV: 29” HDMI, Model no. 29PT7325/69 has been under repair/Ic replacement every month.
Last year-Feb 2010, the picture appeared slightly cut(like an arc) from both the ends (horizontally –which was termed as “hyperbola” problem by the technicians at the Philips service centre.
The technicians at the gurgaon(Hi Tech Philips service centre),sheetla mata mandir road, after several...

My Philips Television type 29PT2204/94R, has been taken by the Philips Service Centre for the past 45 days and they have not bothered to call me, update me on the status of repairs neither have the given me a simple reply asto can they service/repair thier product. I have made over 100 calls to the service centre and thier toll free number and they simply give appologies. The World Cup (cricket) is nearly over and they have made me go through...

I gave my product Philips/Music system fw v795/21m for servicing on 16th March 2011 and was told that I shall be given it on 19th March.Till date the status is still work in progress.The non competence and excuses of the staff of Sector-45 Philips service station have really been unbearable.Also they charge unreasonably by charging for things which did not have problem and now they say are faulty.Kindly look into the matter and do the needful.br...

My Philips Plasma T.V Model no. 42FD9954/69, Serial no. AG[protected]purchased in name of my wife Kala Jain) was working erratically so I made a complaint to Philips and they sent their engineer from their authorized service centre M/s Micro Services on 12/11/2010. The problem with the T.V was that it used to work perfectly most times and sometimes there would be no picture and the power light use to flicker. The Cricket World Cup was...

Bough LCD TV in 2008 of philips brand. There is default in speakers, Even after called 4-5 times customer care, no one turned up....

We bought a Philps Electrical Rice cooker from Metro Cash and Carry in the last week of December 2010. We used teh product after 3 days of buying and upon first use itself we found that the product was fauluty. We reported this to Metro and they advised us to go to the service center. We approached teh service center on CBI Raod in RT Nagar Bangalire. They collected the cooker and as promised returned the unit after a week saying that the...

I had booked a Philips Food Processor in E-zone Hebbal kempapura Bangalore on[protected] morning. They told that the demo person will come in the evening. But even after 3 days ie on[protected] in the evening the Demo person Sathya calls me and tells that he is busy and cannot come and will come next day. Really this is a shame on the part of E-zone passing the responsibility on others and not having courtesy to follow up. Do not purchase...

sir / madam


i have taken an dvd home theatre from prabhdevi on 26/-2/2011 evening .They told me (because there is load they can send the product on 27/2/2011i told him (ok) . We Can send on 28/2/2011 around 3 to 4 pm because of these i have seat at home full day but he came at 10pm.
and now demo person came at afternoon 1/3/2011 and he notice that (remote is diffrent )(ok) on same day we updated them...

I have posted on my issue on Philips facebook page which I suggest everyone that is on here to do at http://www.facebook.com/?ref=logo#!/philips
or at
http://www.support.philips.com/support/contact/contact_us.jsp?userCountry=us&userLanguage=en&conta...⇄ - Saturday 8:00 AM - 11:00 PM EST&weekEnd1=Sunday 9:00 AM - 6:00 PM EST&_dyncharset=UTF-8

This is a 3 page letter that...

Dear Philips Team,

I own a PHILIPS portable DVD player which was gifted to me by my Sister from KUWAIT. I have rarely used the PORTABLE DVD PLAYER. Maximum I played around 15 movies using the DVD player. I have attached the bill date with email.

Issue: Past some days I tried to play a DVD and my player is working but lines in display. I walk to the PHILIPS service centre and they informed me that “There are...

Mrs. Haridasi Paul of 68/26, Jessore Road, Kolkata - 74, Purchased a philips water purifier which model No. WP 3890 on 12.10.2009 from sales Emporium Nager Bazer, 3 Months ago I changed Filter from yours ser5vicing Organisation M/s. Jay Bee Electronics, Kolkata - 25, Now it was Fully Stopped. What can I do? will i go to Consumer Forum Customer care, nor you will change Filter immediately. Now I am Complaining against yours servicing Center...

Dear Sir,

I purchased a Steam Iron o0f Philips on 28.03.2009, its Thermostat started malfunctioning in November 2010 I took the product to Philips authorised Service Centre t Aalap Services on 30.11.2010 I was asked to wait to collect Iron after repairs. After an hours wait I was delivered the Iron I took it to home and started ironing clothes resulting damage to clothes due to malfunctioning of Thermostat and defective coating...

I would like to formally lodge a complaint against Philips,India for not only providing deplorable after sales-service but also not addressing customer problems in a timely manner.

Here are the details: Our Philips water purifier’s filter had to be replaced by a new filter and we wanted a new inlet tube also, so my husband (Kapil Sangoi) called Philips call centre on 9/02/011 (Wednesday) and registered our request (complaint...

Dear Sir,
I bought this Philips audio system on 13th of June,2010 from E-Zone,Indore & I have been facing same problem since the day I purchased it.Its sound actually shoots up automatically to the maximum & I have sent it to Philips authorised centre at Indore 4 times & the problem is persisting.I have already contacted their customer support services & asked for the replacement. I was told yesterday that I'l...

I bought a philips Television on 2nd Feb 2006, The details are as follows:-

Chassis No.- 641258
Model No.- CTV29PT9421 Philips
Dealer- Dawar International electronics Pvt. ltd,gurgoan


I have registered a complain in PHILIPS service center faridabad and Mr. sameer visited my house on 14th oct,2010 to collect the television set for repairing. after 10 days when i called him he was very...

When i purchased the "Philips Juicer Jar" at this Dealer:PIRGAL ELECTRONICS, MIG 232, 3 rd Road, KPHB COLONY, Kukatpally, Hyderabad. (TIN NO: [protected]

Ph No:[protected]. He was cheated me to get extra price. He said the price as 1000/- and given as final rate as 800/-.. But today

i went to another retail shop and noticed that the original price of the above product comes around 450/-... Then...

i have philps handy model no.HR1361.i was bought on 8/05/2010.after some time handy has some problem.i gave that handy in philips service center at BATHINDA on 22/11/2010 and the complaint no. is 1574.but till now i have no satisfactory answerd by service center almost 2 months over now.when i went to service center,person said to me plz wait some time more every time he said to same,so plz look into the matter
thanx
ABHISHEK...

I have a Philips DVD system ,model no.FWD550.Since last two months,it is not reading new DVD's & DVD's are getting jammed after playing for five minutes.I had lodged a complaint with Philips service centre.Complaint no. 0491497 dt. 14.12.2010.Despite their assurance of service within 48 hours,after repeated follow-up,their service technician came & without even arranging for repairs,he said,we need to buy a new system &...

----- Original Message -----
From: Bimal Doshi
To: Philips Consumer Care
Sent: Wednesday, January 05, 2011 9:57 AM
Subject: Re: Philips feedback - CONSUMER - IN - [sender:bimal.[protected]@wbtea.com]

Dear Sir/ Madam,
I called up the Philips Customer Care Number[protected] a while ago & spoke to your Miss Anuradha and have discussed the issue.
Please take immidate action in...

After installing a software update suggested by Philips, my photoframe stopped working. Do you know what happens after I ask for solutions? Their answer: I'm sorry but updates are not covered by warranty and there is no solution for this problem. It is done at customers risk. Can you believe it? See attached picture below...! I urge you NOT TO BUY PHILIPS PRODUCTS. I know I will never buy one again....