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352
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33
Resolved
165
C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
Greetings from Purplle Executive Customer Relations team !!
With regard to this case, we would like to inform you, that we have raised a refund for the below-mentioned products.
1. Nivea Smooth Milk with Shea Butter (400 ml)
2. Garnier Bright Complete 30x VITAMIN C Booster Face Serum (15 ml)
The refund of Rs. 305.59 and 204.33 has been raised on 2023-11-14 at 10:31:37 & 2023-11-14 at 10:32:04. It will be initiated in 1-2 days and reflected in your given bank account in 1-2 working days in the name of Cashfree.
We have also re-dispatched the below-mentioned products and the same has been delivered today.
1. Good Vibes Loofah - Peach (1Pc)
2. Good Vibes Amla & Bhringraj Strengthening Hair Oil (100 ml)
Please do let us know if there is anything else we can help you with.
You can also track the status of your order/shipment/refund/returns on our app/website by going to Profile > My orders > Select your order
Assuring you of our best services always. Have a wonderful day ahead.