Comments
Dear Support,
Greetings from Purplle Executive Customer Relations team!!
Hope you're doing well.
We appreciate the customer purchase with Purplle.com.
We are deeply sorry this has happened to our customer . It is not the experience we wish to create for our customers.
We would like to inform you that after careful consideration and a thorough investigation into your recent return request raised by customer for the Bella Vita Organic NicoLips Lightening Scrub Balm, we regret to inform you that your request has been rejected.
Upon reviewing the details, we noticed a change in the reason for return from used to expired and subsequently to missing. This adjustment, along with our comprehensive investigation, has revealed a history of multiple return requests associated with your account.
As a result of this previous history, we regret to inform our customer that we are unable to proceed with your return request for this particular item.
Please do let us know if there is anything else we can help you with.
You can also track the status of your order/shipment/refund/returns on our app/website by going to Profile > My orders > Select your order
Assuring you of our best services always. Have a wonderful year ahead.
Purplle.com does not offer, through its employees or third party(ies), any free gifts/ freebies/ offers/ promotions except for freebies and gifts that are added in your Shopping Cart at the time of placing your order. If a fraudster calls or emails offering any free gifts/ freebies/ offers/ promotions, please do not entertain and promptly report the same to us at https://www.purplle.com/wv/support/home
Greetings from Purplle Executive Customer Relations team!!
Hope you're doing well.
We appreciate the customer purchase with Purplle.com.
We are deeply sorry this has happened to our customer . It is not the experience we wish to create for our customers.
We would like to inform you that after careful consideration and a thorough investigation into your recent return request raised by customer for the Bella Vita Organic NicoLips Lightening Scrub Balm, we regret to inform you that your request has been rejected.
Upon reviewing the details, we noticed a change in the reason for return from used to expired and subsequently to missing. This adjustment, along with our comprehensive investigation, has revealed a history of multiple return requests associated with your account.
As a result of this previous history, we regret to inform our customer that we are unable to proceed with your return request for this particular item.
Please do let us know if there is anything else we can help you with.
You can also track the status of your order/shipment/refund/returns on our app/website by going to Profile > My orders > Select your order
Assuring you of our best services always. Have a wonderful year ahead.
Purplle.com does not offer, through its employees or third party(ies), any free gifts/ freebies/ offers/ promotions except for freebies and gifts that are added in your Shopping Cart at the time of placing your order. If a fraudster calls or emails offering any free gifts/ freebies/ offers/ promotions, please do not entertain and promptly report the same to us at https://www.purplle.com/wv/support/home
Dear Consumer Helpline,
Greetings from Purplle Executive Customer Relations team!!
Hope you're doing well.
We appreciate the customer purchase with Purplle.com.
We are deeply sorry this has happened to our customer . It is not the experience we wish to create for our customers.
We would like to inform you that after careful consideration and a thorough investigation into your recent return request raised by customer for the Bella Vita Organic NicoLips Lightening Scrub Balm, we regret to inform you that your request has been rejected.
Upon reviewing the details of order ID 45108931, we noticed a change in the reason for return from used to expired and subsequently to missing. This adjustment, along with our comprehensive investigation, has revealed a history of multiple return requests associated with your account.
As a result of this previous history, we regret to inform our customer that we are unable to proceed with your return request for this particular item.
Please do let us know if there is anything else we can help you with.
You can also track the status of your order/shipment/refund/returns on our app/website by going to Profile > My orders > Select your order
Assuring you of our best services always. Have a wonderful year ahead.
Purplle.com does not offer, through its employees or third party(ies), any free gifts/ freebies/ offers/ promotions except for freebies and gifts that are added in your Shopping Cart at the time of placing your order. If a fraudster calls or emails offering any free gifts/ freebies/ offers/ promotions, please do not entertain and promptly report the same to us at https://www.purplle.com/wv/support/home
Greetings from Purplle Executive Customer Relations team!!
Hope you're doing well.
We appreciate the customer purchase with Purplle.com.
We are deeply sorry this has happened to our customer . It is not the experience we wish to create for our customers.
We would like to inform you that after careful consideration and a thorough investigation into your recent return request raised by customer for the Bella Vita Organic NicoLips Lightening Scrub Balm, we regret to inform you that your request has been rejected.
Upon reviewing the details of order ID 45108931, we noticed a change in the reason for return from used to expired and subsequently to missing. This adjustment, along with our comprehensive investigation, has revealed a history of multiple return requests associated with your account.
As a result of this previous history, we regret to inform our customer that we are unable to proceed with your return request for this particular item.
Please do let us know if there is anything else we can help you with.
You can also track the status of your order/shipment/refund/returns on our app/website by going to Profile > My orders > Select your order
Assuring you of our best services always. Have a wonderful year ahead.
Purplle.com does not offer, through its employees or third party(ies), any free gifts/ freebies/ offers/ promotions except for freebies and gifts that are added in your Shopping Cart at the time of placing your order. If a fraudster calls or emails offering any free gifts/ freebies/ offers/ promotions, please do not entertain and promptly report the same to us at https://www.purplle.com/wv/support/home
51%
Complaints
351
Pending
32
Resolved
165
View all 351 Purplle.com reviews & complaints
C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
View all Purplle.com contact information
Greetings from Purplle Executive Customer Relations team!!
Hope you're doing well.
We appreciate the customer purchase with Purplle.com.
We are deeply sorry this has happened to our customer . It is not the experience we wish to create for our customers.
We would like to inform you that after careful consideration and a thorough investigation into your recent return request raised by customer for the Bella Vita Organic NicoLips Lightening Scrub Balm, we regret to inform you that your request has been rejected.
Upon reviewing the details, we noticed a change in the reason for return from used to expired and subsequently to missing. This adjustment, along with our comprehensive investigation, has revealed a history of multiple return requests associated with your account.
As a result of this previous history, we regret to inform our customer that we are unable to proceed with your return request for this particular item.
Please do let us know if there is anything else we can help you with.
You can also track the status of your order/shipment/refund/returns on our app/website by going to Profile > My orders > Select your order
Assuring you of our best services always. Have a wonderful year ahead.
Purplle.com does not offer, through its employees or third party(ies), any free gifts/ freebies/ offers/ promotions except for freebies and gifts that are added in your Shopping Cart at the time of placing your order. If a fraudster calls or emails offering any free gifts/ freebies/ offers/ promotions, please do not entertain and promptly report the same to us at https://www.purplle.com/wv/support/home