|Address:||Gautam Buddh Nagar, Uttar Pradesh, 201301|
This is in regards to the movie show that i booked.
Movie - hichki
Venue - logix mall (Pvr), noida.
The concern is that with the show i bought nachos, which costs me rs.320, whereas the price that was displayed there at the lobby was rs.230 for the nachos and rs.10 for each dip. So, total it should be rs.250, and including 15% of tax it comes to rs.287.50.
The man who came to take order for me, asked me to pay rs.315, and as i did not has change, i gave him 320 rupees. I have complaint regarding this, why he didn’t returned me 5 rupees. If suppose, i have to pay 455 rupees for anything i bought in snacks. And even i don’t have the change, nor any one at the counter. Will any of your representative pay that 5 rupees from their pocket?
Another thing which i didn’t liked, the quality of nachos. I bought thinking that if i paid 320 bucks, i’ll get worth of that price. But it only had good ones on the top, and when i started eating it. It had all cruched ones after eating 4-5 pieces of good nachos. Even at normal cinemas, we get better quality in just half the price of what i paid.
I need proper resolution for this, where i paid 32.50 bucks extra than the amount that i should pay, secondly, i have not got the quality for the actual amount as well. I want complete refund for this order.
May 1, 2018Complaint marked as Resolved
PVR Cinemas customer support has been notified about the posted complaint.
Mar 31, 2018PVR Cinemas Customer Care's response
Dear Shreya Sahni,
We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.