PVR Cinemas Complaints & Reviews

Sir litterly 1 1/2 months back i booked a ticket it has been cancelled automatically but amount has been debited from my account. I went directly and approached a person and said everything thing but till know he is saying tomm... Tomorrow.. Etc. Booked a ticket in"vr mall" anna nagar. Proof for amount paid has been attached. So kindly credit back the amount...

Hi am one of your privilege customet and am not satisfied your valuable services in f&b moreover am went a movies in vr mall chennai (Kanchana 3) on 20th april-19 at night show and planned we are all go for dinner in food court. Ordered foods like combo briyani, mutton briyani and prawn briyani in amravathi food stall and finally we tested become too bad. Too salty and i don't why people are irritating and irresponsible. Finally am go forward...

Dear Sir

I went to PVR Cinemas(FLAMES in Ludhiana, Punjab) Yesterday along with my Family for the show of Punjabi Movie ‘Rab da Radio 2’. To my great Surprise, at ticket window, Executive Charged me Rs. 125 per ticket instead of regular price of 63.50. When I asked him the reason, he said there are Compulsory Food Coupons worth Rs. 75 along with Each ticket. So for 4 tickets I had to pay him Rs. 500 instead of 254. So,...

Pvr is not providing any imax quality experience or comfort so why 50-80rs (Outside pvr at max price) popcorn is rs300in their premises you can charge upto 150 thats fine. It cost double the movie tickets every time.35rs pepsi is charged for 220-240, this is insane. Why can't govt do something about it.in maharashtra u can bring your own snacks from out side, so atleast in u. P and delhi price can also be cut on these by 50%. Please check...

I have seen rate of raw movie for 10:25pm show of 16/04/2019 on bookmyshow for seats j1-j2 rs.112/- each, but on counter it was rs.162/-, they are not informing us about food and beverages voucher is inclusive in this rs.162/-.
While asking for tickets on counter i had said give me tickets of rs.112/-, but without listening they issued tickets of rs.162/-.
I request you for information to be given before issuing tickets....

In the last four occasions my experience has been horrible. Unprofessional staff, without any training are kept in the counter. They take enormous time in issuing the tickets and reluctant to return the change. Communication skills are poor and last but not the least bothered to open more than two counter although in case of large queue. When tickets are issued at premium prices the service is also expected to be the same....

I booked 14 tickets (Audi-3 ticket no j-4 to j-17) from pvr cinemas of arved transcube, ranip ahmedabad, gujarat for kesari movie on dated[protected]. I didn't get ticket rewards of rs.3612. I am a privilege customer of pvr. Reason asking by ticket window person that time pvr privilege facility not available. And same is happen for my food and snacks purchase during watching movie, i complaint it that time authority and give them answer,...

I have seen the movie of hellboy on 14/05/2019 9:50am show costs around 202.00 rupees.
Actual movie time mentioned as 9:50am but hellboy movie screening started at 10:15am, till then they are telecasting ads/trailers.
My compliant is about i have paid the amount to see the movie, not to see their ads/trailers. Why i need to see their ads/trailer if i paid the amount to see the movie....

I booked 2 tickets online from pvrcinemas of saket mall for romeo akber walter movie. My money has been deducted but i didn't get ticket worth of rs 3101. It's almost a week still i didn't get my money back. It's a request to kindly see through this. I want my money back in my bank account. I booked my ticket on saturday at 12:22 pm from my phone pe account which is linked to my number [protected]. I want my money back as soon as as possible....

A small plate of nachos with a tiny sauce cup is being charged at a ridiculous proce of 250 in pvr theatres. The actual cost would not be more than 30 or 40 rupees or max 50 rupees but they are charging over 200 rupees. Why can’t the government authorities bring the cinema canteen and food courts under a standard regulation. The middle class is suffering in every way possible. Its loot. Please do the needful...

Pvr doesn't allow for from outside to be taken into the cinema halls. Besides the food they provide is very very costly and cannot be afforded by maximum. Most people suffer from this. They ban outside-food to make profit for themselves and in the attempt rob the customers. Many early complains had also been launched in this particular forum against pvr but no actions were taken so far. What even is this website doing then? It can't solve...

Hi,
I purchased 7 tickets for "how to train your dragon" for 2nd morning 10.45 show in vr mall, benguluru. But due to road accident, it took me 2 and half hours to reach the mall and i live in sarjapur road. Normally it takes 45 min to 1 hour with usual traffic. I paid 1096 rupees for 7 tickets. I was able to reach the theatre only at 11.40 am for 10.45 show. I have a membership as well. I asked the counter staff either for half refund...

Hi,
I just reached here in pvr cinemas which is located in silver arc ludhiana. At ticket counter they are forcing us to buy combo with ticket otherwise refusing to gave ticket. Upon asking about in written they told me if you want to buy ticket food is compulsory otherwise you can go to other cinema.
Why we are forced to buy food which is already higher than market rate please look into this matter....

Hi

I have chosen pvr app and booked ticket amount deducted but tickets not received

Spoke last night to customer service team but no luck

Transaction number

C1903311700214119254768

Mobile [protected]

Amount deducted

Some one called and asking debit
Card details it’s fraud calll...

The seat is not clean and there is water in my seat and nobody cleaned it properly, it was from the previous show i believe and the security was rude, not professional when reached the gate. Overall experience was bad and not upto the mark. Expected some more professionlism
Show :lucifer (Malayalam)
Place: pvr grand galada pallavaram
Booking id: wfm3s9k
Date:[protected]:30pm...

Pvr cinemas malegaon is selling compulsary food coupons with tickets on ticket window. Please submit a fir against them for violating consumer rights.
The guy at ticket counter says that you will not get a ticket unless you buy food coupons added with ticket.
It happens most of the times and i am now sick of it. These companies have no right to sell compulsary food if the customer does'nt wish to buy it.
Also attaching...

Pvr in pheonix mall, pune, is always playing advertisements for more than 30 minutes for every show. This is against the interests of the customer for various reasons.
1. The customer pays a lot for pvr shows, much more than a single screen. This should protect him from encroachments on her time.
2. The customer goes to the movie by considering the running time info given on pvr, and by scheduling other programs depending on...

I had been to a movie at pvr elements mall (How to train your dragon 3) and in the interval was served stale popcorn. When i raised a complaint the manager omar told me he would come back with a response and apology but till date never showed up. How can one sell pop corn with such high prices and stale. Don’t u care for well being of your customer. Is money making so important than the health of a human. This whole argument also made me...

I have come to watch kesari in pvr megamall in gurgaon, phase ii, golf course road. There is a club beneath audi 03 of the cinemas and the music from the club is blaring into the theatre. It is creating a difficulty to hear the sound of the movie.
Please do something about this. The acoustics of the theatre is in a very bad condition. I've spent so much money on the tickets and this is the outcome of it.
Requesting for a refund...

Pvr cinemas ujjain is selling compulsary food coupons with tickets on ticket window. Please submit a fir against them for violating consumer rights.
The guy at ticket counter says that you will not get a ticket unless you buy food coupons added with ticket.
It happens most of the times and i am now sick of it. These companies have no right to sell compulsary food if the customer does'nt wish to buy it....