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PVR Cinemas Complaints & Reviews

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Updated: Dec 28, 2024
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PVR Cinemas reviews & complaints page 77

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P
praneeth ravi
from Hyderabad, Telangana
May 20, 2019
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lost mobile phone

Address: roo 301, bai tul nur, manikonda, huda colony road, Hyderabad, Andhra Pradesh, 500089

Hi
Its not a compliant, its a favour that i am asking about my lost phone. I watched a movie maharshi on 20 th may on hyderabad centrel punjagutta at 7:15 pm show. I lost at the movie theatre, i think it fell down from my pocket, unfortunately i checked after 11:00 pm and i tracked it, its still showing in the theatre and its not switched off so could please check on morning and ask your staff to check it, it would be a great favour...
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B Jayant Kumar
from Mumbai, Maharashtra
May 20, 2019
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fraudulent sale of beverages

Address: Pune, Maharashtra, 411040

In "chaat" shop of pvr, kumar pacific mall pune, i bought sweetlime juice on 20 may 2019. Out of two options of 240 ml (Rs 130/-) and 340 ml (Rs 180/-) i ordered for 340 ml one. While i received order, i found that quantity was very less therefore i checked the measurement on which i found that shop is selling both kind of versions in diff glasses which in actuality turned out to be of same quantity, the difference just being of shape of...
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Steele
from Delhi, Delhi
May 12, 2019
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wrong food

Address: Pvr sangam, 110022

I ordered for a veg burger and was given a nonveg one instead.
As it's dark inside the hall didn't realize.
When i went back to complaint in the middle of the movie first had to wait for the manager as in spite of being called couldn't cum as he was speaking on the phone.
After coming as soon as being apprised of the situation he told his staff very condescendingly to say sorry to me.
When i asked him if there...
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venkatesh21
from Mumbai, Maharashtra
May 10, 2019
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lost item and uncooperating manager at lower parel pvr icon

Address: high street pheonix, Mumbai City, Maharashtra, 400034

I had kept my airpods in the cupholder and went to washroom and as i came back it was not there and the manager whose appearence as i recollect was wearing a pair of glasses and was fair in complexion was not cooperative at all and also lied to us about not having cctv cameras in the theatres. The food service is horrible, the ground floor lady manager is unethical. Pvr cinemas should better replace their manpower which is horrible since...
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Sandesh gowda
from Mumbai, Maharashtra
May 9, 2019
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regarding f&b

. This is sandesh from mysore, i am a regular visitor to pvr cinema mysore, but today visit really disappointed me because i have ordered for one lime tea later i have asked for one extra empty glass for that they don't give.! Is one single empty glass costs too much for a pvr? Is this is a way to treat? I am really disappointed you can check my visits my ph no: [protected]...
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Damps
from New Delhi, Delhi
May 9, 2019
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complaint regarding wrong deduction of amount

R/p
Sir/madam
We have file a complaint against the deduction of an amount of rs. 1977.84 dated 22/03/2019 through net banking from my account no:[protected]
In respect the said amount was given by me at pvr (Vasant kunj) counter in cash and the said amount has been deducted to my account as per bank norms. Kindly reverse the same amount.
Regards
Meena sehrawat...
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Jagadeesh Ramaraj
from Ernakulam, Kerala
May 9, 2019
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general complaint on popcorn cost in pvr cinemas

Address: PVR grand galada, 600032

This would be general complaint as everyone facing, why the charges for popcorn 🍿 is really unrealistic like minimum 250 regular.. What is this? Outside the same popcorn sold for 30 even if you charge 75 then it’s realistic as based on infra/maintenance cost.. But the cost of popcorn is too much which people should avoid and restrict themselves to avoid buying this.. Which makes the management to realize their mistake....
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Ram Kiran kaka
from Mumbai, Maharashtra
May 8, 2019
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theft occurred in pvr cinemas inorbit hyderabad

Address: 500081

I have lost my bluetooth headphones in pvr inorbit baggage counter and the cso has been responding as if it doesnt happened, asked for a security check but i dont think so he did it, and i am sure it has been stolen from the bag in baggage counter
Worst pvr services and no security
Th baggage counter have cc tv footage and it is not been shown to customer and they are talking about rules, so that they can skip the theft done...
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Sindhushad
from Varanasi, Uttar Pradesh
May 8, 2019
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brightness of the movie

Address: Allahabad, Uttar Pradesh, 211001

Dear concerned,
I would like to tell you that i like to wact cinemas in pvr only because of the peripheral services.
But, what is the use when the actual services are upto the mark. The movie we watch has the lowest brightness as it can be or say the lighting in the movie.
It was only on the 6th day that is on 3rd may i went to watch avengers endgame with my friends, thought i would be satisfied by the brightness,...
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Mariyil George Robin
from Chennai, Tamil Nadu
May 7, 2019
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show timing delay by half an hour for consecutive days

Address: Vega City Mall, Bangalore, Karnataka, 560029

I had gone to watch the last show of avengers: endgame yesterday and day before yesterday.
The show was supposed to start at 10 pm and what i experienced was really disappointing, the show started 20-25mins late followed by another 15mins of commercials.

The film is 3 hrs and we had scheduled a cab at 1:15 pm on the 5th and 6th of may but due to the unpunctual attitude, we had to face lots of difficulties as my sister...
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sandeep bist
from Ambala, Haryana
May 7, 2019
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complaining against poor services in spite of advance booking

Address: 26-B, RANI BAGH,, 133001

Dear concerned,
I want to focus your kind attention on pvr's inadvertent services. I always like to watch a movie in pvr cinemas. But this time the experience was not good. I have booked 2 seats on dated: 1st may, 2019 and my booking id was ctcd[protected] and with this i had booked a chicken hot dog and being available, that hot dog got easily booked. When i arrived there i have shown my booking id and the person who was on the counter...
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Shashank48
from Chennai, Tamil Nadu
May 5, 2019
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ticket cancellation before 2 hours

Address: 560097

I accidentally booked 3 tickets in pvr gold class for 5th may 2019 when i was actually trying to book the tickets for the next day 6th may 2019 the show time was 1:50 pm and i booked the tickets on 1:47 pm when i tried to cancel the tickets the pvr people said cancellation only available 2 hours before the show starts in that case the booking for the show should also stop 2 hours before if booking is available 3 minutes before the show then...
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Roud
from Mumbai, Maharashtra
May 4, 2019
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food not provided till the shows end..

Address: City centre, Kamrup Metropolitan, Assam, 781001

Been to pvr yesterday night for 8.30pm show with my wife and 5yrs old daughter. During interval order for snacks but till the show ends snacks not delivered after taking full payment.
My daughter was very hungry after sometime she keep asking for food and start crying in hunger.
Request for two times to provide us the food we ordered but no response.
Such is the service of pvr, irresponsible, unprofessional people running...
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Shrikar Mathur
from Mumbai, Maharashtra
May 1, 2019
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regarding pvr cinemas moosarambagh

Address: House No:9-352,Plot No:100,Sita Homes Colony,New Gayatri Nagar,Jillelguda, Hyderabad, Andhra Pradesh, 500097

Yesterday night i watched 3d movie at 11:00p. M averages endgame i felt very bad why i came to this theater all your theaters are so good only that i didn't like it at all no 3d effects at all in 3d movie it was very bad experience for me i will spread this issue with all what are you thinking we are paying and watching the movie we are not watching the movie for free very bad and waste experience i will tell everyone that pvr is waste theater...
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Sreekar Maram
from Hyderabad, Telangana
Apr 30, 2019
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snacks

Address: Hyderabad, Andhra Pradesh

Yesterday we went to pvr cinemas in irrumazil and guess what one veg roll costs 120 rupees which costs around 30 rupees in nearby bakery. Price is approximately 4 times more than what we pay outside generally. As a middle class persons we can't afford that much for such a small snack. Please remember that your theatres are for everyone not just for high class people. For a family of 4 if tickets costs around 800 but the snacks costs will...
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Sachin Dinkar Patil
from Mumbai, Maharashtra
Apr 27, 2019
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bad service and arrogance of pvr servant

Address: 2B Telephone nagar, Behind ramanand nagar road, Jalgaon, Maharashtra, 425002

Date - 27/4/19 show time 1.50pm
Place - pvr cinema, jalgaon, maharashtra

Ac was switch off during full movie time.
People are suffering through suffocation.
We have told them about ac but pvr servants are ignoring.

20 minutes of movie, we have missed due to pvr's very poor management at jalgaon maharashtra pvr cinema. Due to some system problem some of people got tickets of night show 1.50am...
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sahil mahale
from Pune, Maharashtra
Apr 27, 2019
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about show cancellation

Address: Wadgaon shere,INORBIT MALL, Pune, Maharashtra

Pvr inorbit, wadgaon shere pune:
They put show time of 2 am in the night and when we reach there they tell us show is cancelled and say that we call all the customers who book ticket for the show but nor they call nether message us no prior notification is given and also they are not present there to explain us why so happen its very inconvenience.....
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ishita s
from Mumbai, Maharashtra
Apr 27, 2019
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show cancelled without any prior notification

Address: Pune, Maharashtra, 411014

If pvr was not capable of handling midnight shows for avenger end game. They should not have taken the booking. And fooled the customer. This is fraud and harassment. At 3 pm in the night there are women who have travelled across the city to watch the show and your company has cancelled the show without any prior notice. With such kind of incident this makes more insecurity and makes women feel unsafw and stupid....
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Razoo29
from Kishanganj, West Bengal
Apr 26, 2019
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about food and beverage not given

Address: Dona planet, pvr, Kamrup Metropolitan, Assam, 781032

Your food & beverage booking id:
Wwp7l5z
Order summary:
Cappuccino (One cappuccino) please show your sms/email to redeem your order. I had shown to outlet tell them to give on my seat but they didn't provide me. This is disrespectful.
Show details:
Avengers: endgame 3d ua on fri 26 apr 2019 at 04:50:pm in pvr: dona planet guwahati.
Please take strick action and this shouldn't be done from next time....
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Latika Ambekar
from Mumbai, Maharashtra
Apr 26, 2019
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no cancellation option available on pvr app

Address: 400063

I want to cancel my movie ticket for tomorrow as there's been a death in my family and i am traveling. Theres no option for cancellation on the app also there's no response from customer care. My call was disconnected twice, midway. My ticket is for avengers endgame at pvr icon - oberoi mall, mumbai.
(3d) avengers : endgame (English) (Atmos) (With english subtitle) on 27 apr, 2019 08:30:00 at pvr icon, oberoi goregaon (E)...
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