[Resolved] PVR Cinemas — booking tickets online
Delhi, Delhi, India
It's been an annoying experience over several months. The problem with pvr's online payment gateway. Lat friday i was booking online again, and the money was debited without tickets being booked. Calling the customer care, they mentioned the issue is with network, but totally not willing to undetsand it's their gateway. I tried booking online today also. I have been debited twice, without any tickets being booked again. It's horrendous online and not pvr has blocked my money with themselves/ 3rd time, still no refund, which will take their own time. It's absolutely inconvinient and with no support/no email of non-confirmation of booking etc.
Complaint marked as Resolved Oct 17, 2017
[Sep 15, 2017] PVR Cinemas customer support has been notified about the posted complaint.
nandkumar akade's response, Sep 14, 2017
Pls do the needful... My number [protected].. This is happening every time... U people charge so much but don't provide d service...
Verified SupportPVR Cinemas Customer Care's response, Sep 16, 2017
Dear Chitra Iyer,
We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.
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