[Resolved] PVR Cinemas — pvr ripples vijayawada ticket charges and billing issues | |||
When we wanted to go to a movie, we looked into bookmyshow and found out that the ticket rates were 118 rupees. But when we went to the theater to buy tickets, they charged us 200 for a ticket and gave us a combo with it, and when we asked for tickets without combo They said "we don't have any show tickets with out combo and i[censored] need to buy tickets with out combo, u can only do that online" We asked them if they had normal tickets for any other show and They said "all the shows come with combo and there is no show where u can get it at 118 rupees, you need to pay 200" Most important thing was that they gave us a bill of only 118, there was no bill to so called combos they were saying about. They r hiding it from pvr cinemas and i hope that's the reason we didn't get any ticket Was this information helpful? | |||
May 26, 2018 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support Apr 25, 2018 PVR Cinemas Customer Care's response Dear Mkr Chowdari, We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance. Regards, Team PVR | |||
 4 Comments | |||
Comments
I did not recieve the confirmation email for the tickest even though an amount of 664 rupees was deducted from my credit card
PVR Cinemas Customer Care's response, May 3, 2018
Verified Support
Dear Ullas avenger,
We request you to share your contact number and email ID on [email protected] for further assistance.
Regards,
Team PVR
We request you to share your contact number and email ID on [email protected] for further assistance.
Regards,
Team PVR
I wanted to book tickets in PVR Grand ballads for 28 th April 2018. But mistakenly I selected date 27th. Can PVR help me in changing dates of my ticket.
PVR Cinemas Customer Care's response, May 3, 2018
Verified Support
Dear Vijayalakshmi Gobi,
We would like to inform you that the tickets once booked cannot be canceled/rescheduled/changed. Thanks!
Regards,
Team PVR
We would like to inform you that the tickets once booked cannot be canceled/rescheduled/changed. Thanks!
Regards,
Team PVR
Same had happened with me several times with PVR. They sell mandatory candy along with tickets and charge you extra for that .
PVR Cinemas Customer Care's response, Jan 8, 2019
Verified Support
Dear Vasudev123455,
We'd like to look into this. We request you to share your contact number and email ID on [email protected] for further assistance.
Regards,
Team PVR
We'd like to look into this. We request you to share your contact number and email ID on [email protected] for further assistance.
Regards,
Team PVR
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We request you to share your contact number and email ID on [email protected] for further assistance.
Regards,
Team PVR